Funny smell in reception. Felt like we were the only ones in the hotel. Found it hard to find at night as it isn't clear from the street that it is a hotel

Location was excellent. Everything else average but was such a good price can't really complain

Stayed in November 2023

- It was a shame to return to the hotel after 15 years ( when it first opened ) to find it a little run down in places - Our room only had a bath and handheld shower attachment - - Breakfast over priced for what we had - Additional charge for tea - there were no facilities in the room - From the pictures on the website - and on our previous stay rooms look much nicer - all room should be this standard .

-Great location -Helpful staff - Room changed easily

Stayed in September 2023

Family room was very spacious and clean, staff were helpful. The location was perfect for us and was right in the middle of an amazing market area.

Stayed in August 2023

Very worn and not quite as advertised

Location was great

Stayed in July 2023

room was damp due to being a basement room in the courtyard, dark and damp smell

great central location

Stayed in June 2023

The hotel

The city, restaurants...

Stayed in November 2022

1 night stay only so neutral

location

Stayed in September 2022

Had a grubby feel about it and an odour on arrival..musty. walls were dirty in the bedroom.. no shower curtain and basin taps were loose.

Excellent location. Very comfy bed with good clean bed linen.

Stayed in September 2022

No air conditioning in family room, no fan, very poor lighting and ventilation and staff not very helpful, no parking.

Location

Stayed in August 2022

breakfast seemed expensive in comparison to other places

clean and comfortable

Stayed in August 2022

The cleaning lady took one of the pillows. At the reception desk they couldn’t provide a pillow. As a result, I slept without a pillow!

Location

Stayed in July 2022

Air conditioning unit wasn't allowed on due to covid. So the room was very hot. Poor lighting in the corridors, struggled to see key hole in the door.

Helpful staff, great location, price is very reasonable.

Stayed in July 2022

Only on road parking at a price. Maybe this could be something they could make a deal with the local council about. Did not have the breakfast, there was 3 options to choose from and I felt they were expensive for what was offered, in fact felt the hotel was expensive as were most in le touquet. Felt the rooms in the hotel lacked some basic facilities you would get in most other hotels especially for the price paid for the night. Things such as no kettle or tea/coffee making facilities, no fridge or mini bar available and no shower curtain so water went everywhere. No air con.

Excellent location, On a positive, the staff were accommodating and friendly and they offered us a fan due to the hot nights which was kind of them.

Stayed in July 2022

Our safe didn't work, the corridors needed vacuuming- would have liked a kettle/ tea facilities.

The location was good , the staff friendly.

Stayed in August 2021

We were supposed to have an upgraded Superior Room - was very basic. Hand held shower head only. Smelt musty.

Location only

Stayed in October 2023

The room I was in, only had a hand held shower

Good location

Stayed in September 2023

The hotel charges a silly amount for a cot. However, when I arrived, I realized the cot had no appropriate mattress not appropriate bedding. This is a choking hazard for babies. When I flagged it to the staff, they were rude - said they wouldn’t charge for the bed, but they did anyway. They refused to fox it for subsequent nights. My bedroom was in a quasi windowless basement wich smelled moldy in August.

Stayed in September 2023

Bad points The Air conditioning didn’t work and as we were on the 3rd floor it was extremely hot so had to have the windows open all night, this wouldn’t have been so bad but we were constantly woken by the bin collection and the market being set up, the rooms were not made each day and we had to complain to the management. There was no tea / coffee in the room, there was a tv but no remote control so that didn’t work, the room didn’t have a shower except for a hand held which was like showering with a needle gun which went all over the floor as there was no shower curtain. The toilet didn’t flush properly so had to use the toilet brush to force any solids down. The room was extremely dark and most of the light bulbs didn’t work, the card reader on reception didn’t work so I had to run around the town to try and find a cash point which didn’t give me enough money to pay (due to daily limit) which was very embarrassing. The rooms were very shabby and in need of decorating (especially what we paid for it). We were offered a €16 breakfast each as compensation for the rooms not The being cleaned - not worth €1.60 - small selection of croissants and continental meats. Good points One of our party had booked a room through Booking.com but they had changed the dates without him realising so when we turned up there was no room for him, the very nice lady on reception rang around the other bookings who hadn’t turned up and found him a room which saved the day. The reception staff were very nice The location is very good

Location was great

Stayed in August 2023

The balcony door was only connected with one hinge so fell onto us when we opened it The windows/balcony door did not close properly therefore the room was incredibly noisy The walls are paper thin and we could hear the people next door snoring and coughing The shower is simply a hand held shower in the bath. You can't have a proper shower etc It is quite grim and I would not recommend that you stay there at all.

I can only describe this hotel as simply awful. The only good thing was that it was centrally based so we didn't need to get taxis.

Stayed in July 2023

The exterior was a bit shabby

Extremely well placed hôtel we were in an annexe away from the street , it was quiet and comfortable. We had a large family room with a bath shower & plenty of towels

Stayed in July 2023

Disgusting

Stayed in April 2023

Staff very accommodating and helpful gave great ideas of where to visit and eat. Close to centre easy walk to seafront. Very quiet and great sleep. Thanks to Frederique and Didier

Stayed in March 2023

Room very small,not clean,no tea and coffee making facilities,furniture had dirty marks and cigarette burns,toilet and shower dirty,bar not open,no one on reception after 6pm

Good location

Stayed in November 2022

When we turned on water taps black sludge came out After several attempts the water became clear. I then had a shower but after one minute the water stopped I checked basin and WC but neither had water I want to reception with towel and wet soapy head and was told to wait whilst a new customer was booked in Eventually a plumber was called but he was unable to fix it .We were then told we could use another room on another floor for washing and water We refused this and asked to leave with a refund. The person on duty said we were doing exactly the right thing as she would have done . We drove with wet hair to the holiday inn. We did not get a refund and so paid twice for the night

Almost nothing

Stayed in August 2022