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Reviews of Mercure Nantes Centre Passage Pommeraye

2 rue Boileau, Centre Ville, 44000 Nantes, France

#19 of 48 hotels in Nantes

Guests' Choice

Review Score

Based on 115 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.5

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    8.1

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Showing 1 - 25

  • Reviewed: April 13, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was very disappointed. Gluten free bread was hard, I couldn’t even bite the bread. No choice with other food so I end up with having yoghurt only. It’s better to have breakfast outside the hotel and this is what I did the next day.

    Lockation and the view from the window.

    Stayed in April 2024

  • Reviewed: February 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Room with One Double Bed and One Single Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The carpet

    Good vibe yet quiet location, nice breakfast. The bed and shower is very comfortable.

    Stayed in February 2024

  • Reviewed: February 10, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very small room,high price for this room and the facilities provided.Not even a bottle of water,a small bottle of water priced 2 euros.

    Only the location

    Stayed in February 2024

  • Reviewed: December 4, 2023

    8.0
    Good choice for a short stay
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room 004 is pretty tricky to find)

    It is in the very center of everything. Staff is friendly

    Stayed in December 2023

  • Reviewed: November 2, 2023

    9.0
    Good value for money / comfy beds
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The stuff is very helpful about everything in the hotel (though not so much around the town).

    Stayed in October 2023

  • Reviewed: October 1, 2023

    7.0
    Good choice
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Doesn't 100% feel like 4 stars

    Great location

    Stayed in September 2023

  • Reviewed: September 28, 2023

    8.0
    Very pleasant stay
    • Leisure trip
    • Family with young children
    • Superior Room with One Double Bed and One Single Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was quite dark, did not have enough lighting. The elevator is very narrow and tiny, not ideal for large luggage.

    Excellent location, right in the heart of the city close to many shops and restaurants and yet still very quiet at night. Very clean room with a lovely view of the street. Breakfast is good with fresh local products. Lovely decor. Reception staff are courteous and helpful.

    Stayed in September 2023

  • Reviewed: September 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    nothing

    nice cosy French hotel with a good atmosphere, central location

    Stayed in September 2023

  • Reviewed: September 20, 2023

    9.0
    recommended hotel!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    When the aircondioning is not on there is a smell as if the rooms are not aerated enough.

    The rooms are cute. The location is perfect.

    Stayed in August 2023

  • Reviewed: September 15, 2023

    9.0
    Delightful.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Narrow bed.

    Beautifully designed room and luxurious fabrics.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    9.0
    Perfect
    • Leisure trip
    • Family with young children
    • 2 Rooms Nearby
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Stayed in August 2023

  • Reviewed: August 27, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • 2 Rooms Nearby
    • Stayed 1 night

    You cann't reach the hotel by car, because the center is closed and the one needs a special code to drive through the barrier. So you have at first leve the car somewhere and then go by feet to check in

    Central location, friendly staff, nice ambience

    Stayed in July 2023

  • Reviewed: August 3, 2023

    8.0
    Great location in Nantes and lovely staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I found the dark paint in the room and bathroom made the space a little bleak! Maybe if I had asked for a room with a street view it woud have been more appealing but the dark room along with no view made the room feel a bit grim.

    Super location, lots of shops and restaurants within the immediate area. Very friendly staff. Lovely decor downstairs. Clean and modern rooms. Very quiet at night.

    Stayed in July 2023

  • Reviewed: July 18, 2023

    9.0
    Good value in city centre
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights

    There was a mosquito sharing the room with us and we got bites.

    We booked a larger room and it was worth the extra. Full breakfast is very good though quite pricey. Express breakfast was better value. Beds are very comfortable and cleaning service very good. Lovely to be able to throw open the large windows and view city life all around. Staff were very friendly and helpful. The area is lovely and it's easy to get to all parts of Nantes, thanks to the excellent trams. It's 5 minute walk to Commerce where all tram lines converge. All public transport free at weekends. Plenty of bars and restaurants everywhere.

    Stayed in July 2023

  • Reviewed: July 1, 2023

    7.0
    fatiguant
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    situation accès voiture inaccessible

    deco situation

    Stayed in June 2023

  • Reviewed: June 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t lile that we need to ask for little extra like manicure kit or conditioner. Those things are expected in a hotel like yours without having to ask for it. I also didn’t like to see the price at the counter (standard price) was about 20% lower than the price i paid online

    Friendly staff and comfortable room.

    Stayed in June 2023

  • Reviewed: May 8, 2023

    8.0
    Weekend in Nantes
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location, room, staff all really nice

    Stayed in May 2023

  • Reviewed: April 26, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    room is too small

    location & staff

    Stayed in April 2023

  • Reviewed: April 16, 2023

    8.0
    Good place to stay in Nantes centre
    • Leisure trip
    • Family with young children
    • 2 Rooms Nearby
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Stayed in April 2023

  • Reviewed: April 5, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Air con in room didn't work. When the toilet was flushed the system would make a lot of noise and rattle

    Location, decor, the shower was very good

    Stayed in April 2023

  • Reviewed: October 5, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was quite small - you opened the door and were practically on top of the bed. The television was not working the entirety of my stay. The bathroom was oddly large in comparison to the room and down a long, dark hallway. The bath/shower was so high off the floor and deep that I found it awkward and a touch unsafe to get out of - even as a tall person - particularly when it was slippery, with no bars to grab to steady oneself. The location was in the middle of lovely shops, but there was no place nearby to get a morning coffee - so be sure to get the breakfast (which I did not). Do not bring a lot of luggage as the lift is tiny.

    The balcony was nice, and bed was comfortable.

    Stayed in October 2022

  • Reviewed: September 15, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Superior Room with One Double Bed and One Single Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    We arrived off a morning flight to drop our bags. We were told our room would be available at 2pm. We came back at 3:30/4pm and were told the room hadn’t been signed off yet, had to wait 10-15mins. not a biggie but this should have been ready for us by this time.

    great location, nice and clean

    Stayed in August 2022

  • Reviewed: September 4, 2022

    7.0
    Good experience but not a 4 star
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The corridor and the room are dark The towels are too small Staff using the same elevator

    The location is great The size of the room and bathroom is pleasant

    Stayed in September 2022

  • Reviewed: July 10, 2022

    8.0
    Great hotel for a wonderful stay in Nantes.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It can make a difference to replace the paper cups for tea and coffee in the room to real cups. I also had to ask whether the used cups and teabags could be replaced. Same goes for toiletpaper.

    The location of the hotel is great, in the middle of the city center and yet very quiet. The hotel is wonderfully decorated and the rooms are very comfortable. The staff is very friendly and helpful. They did their best to accommodate our wish to change the room of our children to a room with seperate beds. The breakfast is complete and remains supplemented with fresh products. Products are coming from regional providers as well.

    Stayed in July 2022

Showing 1 - 25

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