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Reviews of Le Grand Hotel de Plombières by Popinns 3 stars

2.4 avenue des Etats-Unis, 88370 Plombières-les-Bains, France

#13 of 20 hotels in Plombières-les-Bains

Guests' Choice

Review score

Based on 276 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8

  • Comfort

    7.2

  • Location

    7.9

  • Facilities

    6.8

  • Staff

    7.8

  • Value for money

    7.2

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Showing 1 - 17

  • Reviewed: 6 June 2018

    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    It is somewhat isolated but I was visiting a client nearby so this was not an issue. Beautiful old hotel. The restaurant was excellent. Very tasty and very reasonable. Staff were very friendly and helped me with my limited French.

    Stayed in May 2018

  • Reviewed: 29 September 2017

    • Business trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    seems i double payed for the stay, visa issue at check out so payed directly by bankcard, but found out that reservation amount was subtracted from my visa.

    mooi oud traditioneel hotel

    Stayed in September 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant staff and the kitchen staff are a nightmare: we informed them in advance of 2 diets, that went totally wrong. Of the 3 meals we used, 7 dishes/courses were sent back! Nobody took responsibility and blamed the other. Incredible. The bar was not having staff to serve and we could not get a wine until dinner time IN FRANCE!!!

    Nice location, nice room, lovely situated

    Stayed in July 2017

  • Reviewed: 30 June 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Beautiful building in very poor repair ! Paint is falling from the walls, cobwebs at the windows, no airco... BUT the kitchen is excellent, the garden is beautiful and the personal is friendly !

    Stayed in June 2017

  • Reviewed: 24 March 2017

    • Business trip
    • Couple
    • Single Room
    • Stayed 1 night

    Limited choice for breakfast No Wifi but ethernet cable (only available in the helpdesk) Hotels in Plombières seem to be more adapted for long term thermal stays but not for business trip

    Quiet place

    Stayed in March 2017

  • Reviewed: 1 October 2016

    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms very very dark. Need more lighting. Bed linen could be updated.

    Lovely big clean rooms, modern bathroom. The hotels was gorgeous with lovely grounds.

    Stayed in September 2016

  • Reviewed: 29 August 2016

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    We could hear the television in the next room and it's occupants snoring. The shower flooded the bathroom as there was no seal. Staff in the dining room were inattentive.

    The exterior of the hotel and the public areas were very grand.

    Stayed in August 2016

  • Reviewed: 19 July 2016

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    The breakfast was poorly organised. There was no flow, lines of people waiting, they need to have a round buffet area, so there are no corners where people can't get out once they got their food. There were a lot of things missing at breakfast, they were quickly out of things, we had to wait a lot. The milk was warmish, should be stored more in ice all around it.

    The rooms were very spacious. The building is beautiful.

    Stayed in July 2016

  • Reviewed: 29 August 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    none

    The property is grand. Restaurant was good but they needed more staff.

    Stayed in August 2017

  • Reviewed: 17 July 2017

    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness, condition, and amenities were awful. Very few staff speak anything except French.

    The food for dinner was great.

    Stayed in July 2017

  • Reviewed: 13 October 2016

    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not that comfortable

    Not enough pillows, noisy room near lifts

    Stayed in October 2016

  • Reviewed: 24 August 2016

    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 1 night

    no wifi in the rooms! no possibility to call straight to the other rooms.

    The diner was great and not at all expensive!

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 2 June 2015

    • Leisure trip
    • Couple

    Arrogant staff and a hotel that is trading from a past reputation. A tragedy as I'm sure this hotel was once as the name suggests...

    It was a unique experience...

  • Reviewed: 4 May 2015

    • Leisure trip
    • Solo traveller

    None

    Superb: Sympa, nice staff, historic /splendid dining room - and off mass-Spa-market Vittel & different from usual luxury/design hotels.

  • Reviewed: 28 April 2016

    • Business trip
    • Family with young children

    Nothing of the ancient 'grandeur' has left, the entire village is dead and spooky.

    The historical value of centuries ago

  • Reviewed: 13 September 2015

    • Leisure trip
    • Group

    One thing needed fixing - loose toilet seat Restaurant food on the expensive side.

    comfortable room and facilities, helpful staff.

  • Reviewed: 31 July 2015

    • Leisure trip
    • Group

    Parking a bit remote

    Nice place right next to centre of lovely town

There is 1 review without text. This impacts the overall review score.

Showing 1 - 17

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