32 avenue Jean Jaurès, 71100 Chalon-sur-Saône, France
#1 of 13 hotels in Chalon-sur-Saône
Guests' ChoiceBased on 238 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.3
Facilities
8.2
Staff
8.6
Value for money
8.0
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 December 2023
Ali
United KingdomOnly a small thing and not a dislike - a kettle in the room would be welcome.
Lovely room, fabulous spa area, good breakfast/dining facilities.
Stayed in December 2023
Reviewed: 3 October 2023
Mcsweeney
United KingdomSome noise from stairs next to room 115. Breakfast was rather chaotic! I think the organisation of breakfast was the greatest let down. We had to ask for food to be replaced on self service, the staff were very focussed on cleaning tables, but seemed unaware of problems with food service area.
Room was large comfortable and very clean. The bathroom was a good size. There was some parking at a reasonable price. Everyone was very friendly and generally helpful. Reception spoke some English ( prompted by my poor pronunciation of French!!) I would recommend this hotel and would stay here again.
Stayed in October 2023
Reviewed: 2 October 2023
Richard
United KingdomI thought it was overpriced.
The room was comfortable. The breakfast was excellent.
Stayed in September 2023
Reviewed: 21 September 2023
Christian
GermanyBreakfast and Dinner had been very good and the Hotel is very easily reachable (directly near the trainstation and it has an own parking lot for cars).
Stayed in August 2023
Reviewed: 14 September 2023
Angus
United KingdomSurprised the restaurant was full even though I tried to book online. (But, to be fair, they recommended the ABC just opposite, which was excellent.) Room not accessible by lifts (another 10 steep steps).
Busy and friendly hotel
Stayed in September 2023
Reviewed: 12 September 2023
Mark
United KingdomLovley hotel .great breakfast selection. Good value for money.rear off street parking for our motorcycles.room was big enough too .few minutes walk to main town .
Stayed in September 2023
Reviewed: 9 September 2023
Steven
United KingdomWas suppose to be a spa hotel but nobody advised us of where the spa was or even if we were allowed to use it?
It was a good central place, nice large room with a big bathroom with a huge shower. Breakfast was very good with plenty to eat and drink.
Stayed in September 2023
Reviewed: 5 September 2023
Marion
AustraliaThe hotel was within walking distance from the train station. It was also a pleasant walk to the river for our cruise. L’abc restaurant across the road was excellent. My husband enjoyed a gluten free meal. The hotel was clean and our room spacious. The only issue was the safe didn’t work which we reported to reception.
Stayed in September 2023
Reviewed: 3 September 2023
Bafreen
United KingdomNo fridge in the room and cramped breakfast room
Good location with parking
Stayed in September 2023
Reviewed: 2 September 2023
Vicki
AustraliaThere were no tea or coffee making facilities in the room. There was no view from the room either. The room window overlooked a sort of terrace with a high wall and some planter boxes with wilted plants in them.
The room was small but comfortable and had a modern bathroom. The breakfast was very good. The staff were friendly and helpful. There was under cover parking for bikes (but not in a locked garage).
Stayed in September 2023
Reviewed: 29 August 2023
Clare
United KingdomA bit over-priced; could have done with tea and coffee in the room and some decent sized towels
very clean and functional rooms; great shower, air conditioning and good breakfast choice for France. Good parking if you arrive early
Stayed in August 2023
Reviewed: 23 August 2023
Paul
United KingdomNothing
Good location to restaurants ! Secure parking for bikes ...
Stayed in August 2023
Reviewed: 21 August 2023
Chris
United KingdomIt was quite a walk into the main old town and restaurant areas.
Very modern, clean and interesting decor, super comfortable bed
Stayed in August 2023
Reviewed: 19 August 2023
Sylvia
GermanyNo parking included/available although advertised.
Stayed in August 2023
Reviewed: 16 August 2023
Debra
United KingdomValue for money, restaurant was very good.
Stayed in August 2023
Reviewed: 15 August 2023
Annelies
Belgiumno bath tub
Nice family room
Stayed in August 2023
Reviewed: 13 August 2023
Alison
United KingdomToilet door sticky to open, needed adjustment to open and close correctly and very noisy so couldn’t shut it in the night !
Friendly staff, clean room, good aircon, good breakfast selection
Stayed in August 2023
Reviewed: 3 August 2023
Annelies
Belgiumnoise from street
Clean, spacious and functional family room
Stayed in July 2023
Reviewed: 31 July 2023
Heidi
United KingdomWould have liked tea/ coffee making facilities in the room.
Fantastic buffet breakfast to suit all tastes with local honey and exceptional scrambled eggs. Also, loved the hammam sauna: such luxury.
Stayed in July 2023
Reviewed: 27 July 2023
Amy
GermanyThe breakfast buffet is located in two small rooms adjacent to the breakfast room which are really tight and all the people trying to get their breakfast crammed in. It was quite stressful and there was a lot if queueing. Perhaps they could put the coffee machine in a different place to separate people getting food from those getting drinks Nd thereby reduce the crowd in the buffet space?
We were traveling by train and Chalon sur Saone was just an overnight stop. The hotel was super close to the station which helped greatly given we had multiple bags and a dog. The rooms were really modern and clean and everything thought through for a comfortable stay. It was also probably the quietest room I’ve ever stayed in. We didn’t hear any noise at all. There are restaurants, cafés and shops all around. We found the town very charming.
Stayed in July 2023
Reviewed: 25 July 2023
Simon
United KingdomShower needs a bit of maintenance: plug hole a bit blocked so water spills onto floor.
Room: high ceiling, size, high ceiling, Juliette balcony. Location. Breakfast.
Stayed in July 2023
Reviewed: 20 July 2023
Anais
BelgiumClean, perfect price-quality, nice staff! Breakfast was also just what we needed.
Stayed in July 2023
Reviewed: 17 July 2023
Tom
United KingdomThink the price was high in respect of the room. No tea or coffee making facility or fridge in room.
Nice location and very clean. Whilst the car park was full, the Station car park ver very close, safe and not expensive.
Stayed in July 2023
Reviewed: 15 July 2023
Bas
NetherlandsNot able to reserve parking spot
Nice big Rain shower. IDeal for 1 dat stay
Stayed in July 2023
Nice, France
Tucson, USA
Iquitos, Peru
Mount Sterling, USA
Svoboda nad Úpou, Czech Republic
Gampaha, Sri Lanka
Custer, USA
Shivpurī, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content