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Reviews of Queen Mary Opera 3 stars

9 rue de Greffulhe, 8th arr., 75008 Paris, France

#461 of 1,578 hotels in Paris

Guests' Choice

Review score

Based on 386 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8

  • Location

    9.1

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    7.9

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Showing 1 - 75

  • Reviewed: 18 June 2018

    10
    Perfect location, good choice
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was small but very well organized, cute and clean. Bathroom was very clean and renovated. The location was perfect. We stayed for 2 nights and were very pleased, we will choose it again ...

    Stayed in June 2018

  • Reviewed: 7 May 2018

    8.3
    Lovely, pretty hotel in a great location
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 3 nights

    The room was very warm. I stayed in late March and the weather was not very warm but the room felt a bit stuffy. The aircon was set on 17 degrees but it didn't seem particularly effective. Also my coffee was not refilled one of the mornings. Neither point was enough of an issue to bother complaining but I did need to open the window from time to time. The bed is very firm, I prefer a firmer bed to a soft one but just something to be aware of as it was at the firmer end of what I can handle. The room was surprisingly quiet given it was a central location but I think the soundproofing between floors may be weak. One evening the room above me played music and it was as if I was playing it in my room, thankfully it was only for a few minutes. Another evening someone was having a telephone call and I could hear their end pretty clearly. It was only these two times and otherwise I was amazed at how quiet it was, however it may be an issue if the hotel was very busy.

    The room was really pretty and very clean. It was not huge but was big enough for one or two people, it was bijou but a decent size given the location. There was a really good sized built in wardrobe and sockets near the bed so you can charge your phone without it being across the room! There is an empty fridge, which is great for keeping water cool and they left a complimentary large bottle of Evian on the first night. The window opened on to a courtyard which was nice to get some air in the room. I was really surprised by how quiet the room was, I couldn't hear any traffic and it was really peaceful, even though I was by the lift (see caveat in cons section). The staff were very friendly and helpful and I felt welcomed. The location is great, it was about 15 mins walk to the Champs Elysee and it felt central but not crazy busy. The surrounding streets were very pretty and there were plenty of restaurants near the hotel. I didn't opt for breakfast so I can't comment on it's quality. There is also a limited room service menu but I didn't order anything from it.

    Stayed in April 2018

  • Reviewed: 18 February 2018

    10
    Great location with very kind staff !!!
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We stayed at this hotel with our 3 months old Baby. Although we arrived the Hotel too early, the Hotel kindly arranged a room for us for early check in. This was really kind and helpful as this was the first trip with small Baby. We really appreciated for their kind and warm hospitality.

    Stayed in February 2018

  • Reviewed: 13 February 2018

    6.7
    Queen Mary clean and cosy
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bath too small. When checked out confessed with another booking and wanted to charge for another room. Breakfast very basic. Staff helped with sight seeing guildence which was ver helpful.

    Location near Boulevard and shopping

    Stayed in February 2018

  • Reviewed: 27 August 2017

    10
    Great small hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location is great. Near Printemps and Galleries Lafayettes, walking distance to Champs Elysees, Eifel Tower, Musee d'Orsay, even Notre Damme.

    Stayed in August 2017

  • Reviewed: 5 July 2017

    10
    Excellent hotel. Highly recommended.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 7 nights

    1. The rooms could be little bigger for a family. They are just right for a couple. 2. Would have liked variety in breakfast menu. ( we stayed for 8 nights, so it got a bit boring after 3-4 days).

    The staff, especially the ladies at the front desk ,Chantelle and Armelle were very helpful and always there for us, be it booking taxis, or talking to local tourist agencies. We were travelling with old parents and Chantelle even helped organise rental wheel chairs for them through a local pharmacy. The breakfast was good and included croissants, eggs, ham, yogurts, cheeses, juices, tea/coffee etc. The staff at breakfast room was courteous and warm too. The location is excellent with most of the attractions, restaurants and shops nearby, walking distance from the hotel. I would recommend this hotel to all.

    Stayed in July 2017

  • Reviewed: 26 June 2017

    9.2
    Aussie travellers find a gem of a hotel
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is a little restricted but at 9euros you don't get much in Paris

    Very central to most of Paris attractions.Many restaurants of good standard.A room upgrade was a real bonus.Tours booked easily at the desk with a very helpful receptionist .

    Stayed in June 2017

  • Reviewed: 19 June 2017

    7.9
    Nice stay in Paris
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    the bathtub was so high up that it was dangerous to step in and out, but in Europe all facilities are small.

    it had good air conditioning, and it even had room service.

    Stayed in June 2017

  • Reviewed: 20 May 2017

    9.2
    So good to return to Queen Mary
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No complains.

    Having stayed at QM several times a few years ago it was great to return. Friendly staff, excellent location, great value - just as I remembered. Look forward to return.

    Stayed in May 2017

  • Reviewed: 13 March 2017

    6.7
    Nice location next to the major shops.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The basic double room is very small. It is fine for one night, but I recommend to book a bigger room for longer stays. The hotel was undergoing renovations, so the lobby and corridors were smelling of paint...

    Nice location next to the major shops. Close to Madeleine metro stop.

    Stayed in March 2017

  • Reviewed: 28 February 2017

    9.2
    Super friendly staff!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was a bit tight,but hey,it's Paris! :)

    Super friendly staff! A huge thank you! We liked the very comfy bed,the very good location of the hotel (with shops and restaurants nearby,the metro very close and the safe neighbourhood),the room was clean and they provided even coffee and tea for the lazy ones :)

    Stayed in February 2017

  • Reviewed: 17 February 2017

    8.8
    Perfect location , comfy beds , no noise from the street,...
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights

    Very narrow corridors. Very thin walls. And when NEIGHBOURS are drunk Russian women guess what .... :):):):) Till 2 o'clock we listening for the adventures that they have ..... Any way it was fun!!

    Perfect location , comfy beds , no noise from the street, everything is very close , very nice restaurants around.

    Stayed in February 2017

  • Reviewed: 17 January 2017

    10
    Nice small hotel, perfect location
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No negative comments

    Charming and clean on quiet backstreet. Japanese, noodle shop, bistros, wine bars, department stores, metro nearby. Really nice staff.

    Stayed in January 2017

  • Reviewed: 15 January 2017

    8.3
    Pleasant and cosy stay away from home.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights

    The kettle in the room didnt work, nor theTV remote. Cleaner lady refused to speak english and kept talking french when I tried to communicate in english. Ah c'est la vie ;)

    Great and helpful reception staff. Also a member of staff who spoke fluent finnish, bonus! Room was cosy and warm, street outside quiet and had some good restaurants near by. Great location.

    Stayed in January 2017

  • Reviewed: 29 December 2016

    3.8
    I will not go back to this hotel again.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room I stayed has an unpleasant smell and I could not connect wifi from the room. In addition, I heard the noise from the out side all the time when I stayed in my room and it was worse in the morning when there was a noise of housekeeper cleaning, guest walking and luggage dragging while I was sleeping. Lastly, I got mistakenly charged twice from the hotel!! Please check your account all the time because you dont know if you got a mistake charge from the hote or not.

    The location is good.

    Stayed in December 2016

  • Reviewed: 10 December 2016

    9.2
    Decent hotel, great location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Small room - it was really tricky with our luggage Bathtub screen is half open; wet floors after shower

    Great location and service Basic facilities met

    Stayed in November 2016

  • Reviewed: 5 December 2016

    9.6
    Best location / price combo near Opera Garnier
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    No major complaints, so the following is just nitpicking: The ceiling of the room might feel a little low, but it's barely noticeable; The view from our room was to the inner yard - we just saw another wall and other windows :) The hotel might use a good lobby with a few tables for people to gather in the evening - it could add to the "feel" of the hotel.

    We loved the location - Havre Caumartin metro station is just nearby. Opera Garnier is a short walk away, and, in general, the location is very "central" - all major sights are a walking distance away (10 minutes to 40 minutes of walking - was not a problem for us during November); The room - we liked the room - it was warm in November (outside was about 7 - 8 degrees celsius), the bath was large and comfortable. The double bed was very comfortable - it was one big mattress (not two joined together as is often the case elsewhere). The room feels cozy, has a good "Paris" feel about it. The air-conditioning was sufficient to keep us warm. The staff were extra pleasant - they understand and speak English well, are very helpful and always eager to provide guidance for Paris. We did not try breakfast, so I cannot provide any opinion on that.

    Stayed in November 2016

  • Reviewed: 18 November 2016

    8.3
    Large room, great breakfast in Paris
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Sound proofing not all that brilliant.

    Large room for Paris and fully upgraded. Breakfast room was cheery - excellent coffee and scrambled eggs.Very close to shopping and restaurants. Enjoy a nightcap across the street.

    Stayed in October 2016

  • Reviewed: 3 November 2016

    10
    Stay Here!
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed very comfortable. Staff super friendly and helpful. Fabulous location. Safe. Close to buses, trains, and walking to most sights. Room was good space and super clean!

    Stayed in November 2016

  • Reviewed: 1 November 2016

    7.1
    Location is really good, few minutes walk to the department...
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The house cleaning team does not refill the coffee, sugar,and amenities, unless we wrote on a note (in French) and put down with few euros as tips. The fire alarm rang one morning, and no one told us what happened. After 10 minutes or so, we realized that someone might be smoking in the room. The stairs are very narrow for escaping.

    Location is really good, few minutes walk to the department stores, restaurants, bakery, pharmacy,and metro station. Front desk staff are nice.

    Stayed in October 2016

  • Reviewed: 15 October 2016

    8.3
    I stayed in this hotel for the second time and would stay...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    This time everything was ok.

    I stayed in this hotel for the second time and would stay here again. Comfortable, there is everything you need in the room, convenient location.

    Stayed in October 2016

  • Reviewed: 5 August 2016

    8.3
    Brilliant helpful staff - cosy Hotel - great location. Enjoy.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 5 nights

    Perhaps a few more breakfast goodies, when on holiday its nice to start the day off! Be warned, Paris is pricey!!

    Brilliant helpful staff, always on hand to help with taxi's, directions and extra tea bags & milk! Great location a few minutes walk to City centre, shops, park and more. Paris is lovely. Enjoy.

    Stayed in July 2016

  • Reviewed: 8 April 2018

    9.2
    Great location, amazing friendly staff
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Location, amazing friendly very helpful staff. I strongly recommend as its location is ideal, close to everything

    Stayed in April 2018

  • Reviewed: 6 April 2018

    10
    Chantal - the customer manager, was really cute and there...
    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 3 nights

    Chantal - the customer manager, was really cute and there for any help, as well all her kindness team, Shiva and all the team!

    Stayed in March 2018

  • Reviewed: 19 March 2018

    8.8
    Love the location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Love the location. Bed was very comfortable.

    Stayed in March 2018

  • Reviewed: 7 February 2018

    5.8
    Location
    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Very poor wifi

    Location

    Stayed in February 2018

  • Reviewed: 5 February 2018

    10
    Great stay at queen mary hotel
    • Business trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Great location. Friendly staff. Clean room n bathroom.

    Stayed in February 2018

  • Reviewed: 6 January 2018

    8.3
    Staff
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    WIFi internet bad conexion

    Staff

    Stayed in January 2018

  • Reviewed: 22 December 2017

    10
    Comfort cleanliness safe and great location., I would book again
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Great value , clean safe and comfortable

    Stayed in December 2017

  • Reviewed: 18 December 2017

    9.6
    Excellent staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Excellent staff Excellent location Clean, quite, safe district

    Stayed in December 2017

  • Reviewed: 1 October 2017

    7.1
    3 days in paris
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No hot water for 2 days. Hotel could have had a commercial gesture.

    Clean and well situated

    Stayed in September 2017

  • Reviewed: 5 September 2017

    3.8
    Hopeless
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff is not Friendly, rooms very small. No facility at all, rooms & hotel old fashion

    Location

    Stayed in August 2017

  • Reviewed: 28 August 2017

    10
    The staff were extremely helpful.
    • Leisure trip
    • Group
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were extremely helpful.

    Stayed in August 2017

  • Reviewed: 21 August 2017

    8.8
    It was our second visit and will hopefully be our location in the future
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    First class staff

    Stayed in August 2017

  • Reviewed: 26 July 2017

    9.6
    Perfect!
    • Leisure trip
    • Family with young children
    • Two Adjacent Superior and Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    You can hear a great deal from the other rooms...

    Staff was reslly nice and helpfull. Great location. We really enjoyed the stay👍

    Stayed in July 2017

  • Reviewed: 26 June 2017

    5.4
    The location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    the bed wasnt comfortable as there were 2 separate beds not one

    The location

    Stayed in June 2017

  • Reviewed: 18 June 2017

    7.9
    Very nice and helpful staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Very nice and helpful staff. Great location!

    Stayed in May 2017

  • Reviewed: 2 June 2017

    10
    Excellent, as always
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Nothing

    Everything

    Stayed in May 2017

  • Reviewed: 2 May 2017

    7.5
    Ideally situated hotel
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The room temperature I was not able to regulate

    Ideally situated hotel

    Stayed in May 2017

  • Reviewed: 10 April 2017

    9.6
    The elevator should be renovated.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights

    The elevator should be renovated. Capacity is limited to 3person and really slow.

    Stayed in April 2017

  • Reviewed: 11 February 2017

    10
    Friendly, relaxing and enjoyable hotel
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 3 nights
    • Submitted via mobile

    N/a

    Very honey and I felt so relaxed

    Stayed in January 2017

  • Reviewed: 24 December 2016

    10
    Great location, great room, great staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Expensive breakfast

    Great location, great room, great staff

    Stayed in December 2016

  • Reviewed: 30 November 2016

    10
    Best hotel in Paris for the price !
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was amazing !

    Stayed in November 2016

  • Reviewed: 26 November 2016

    10
    I would book again
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was quite small.

    Excellent location, nice hotel, excellent staff.

    Stayed in October 2016

  • Reviewed: 13 November 2016

    10
    one of my best stays ever .. all of the people are so kind and helpful .. thanks a lot guys 🙏
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Very quick response and the location and lovely people working there

    Stayed in November 2016

  • Reviewed: 10 November 2016

    8.8
    Excellent value/money
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I got a suite for the price of a classic double room!!

    Stayed in November 2016

  • Reviewed: 8 November 2016

    6.7
    Location is the best
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    One of receptions bothers us for make a reservation

    Location is the best

    Stayed in November 2016

  • Reviewed: 14 October 2016

    7.9
    Nice hotel
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We had capsules for the coffe machine only first day.

    Location, close to the Opera and Madeleine.

    Stayed in September 2016

  • Reviewed: 3 September 2016

    10
    nice staff, good location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    nice staff, good location

    Stayed in August 2016

  • Reviewed: 27 August 2016

    9.6
    Excellent stay
    • Leisure trip
    • Family with young children
    • Two Adjacent Superior and Deluxe Room
    • Stayed 9 nights
    • Submitted via mobile

    The location

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 May 2016

    9.2
    The people working there made our trip so much more...
    • Leisure trip
    • Group

    It was a little stuffy in the room, but we did not want to turn on the air because we didn't want the room to become too cool.

    The people working there made our trip so much more enjoyable with all their help. Very gracious and friendly staff Very clean and neat; breakfast was great--not overwhelming but just right.

  • Reviewed: 3 May 2016

    9.2
    Reception staff very helpful with directions and booking a...
    • Leisure trip
    • Group

    Nothing to complain about.

    Reception staff very helpful with directions and booking a restaurant for us. Short walking distance to 2 metro stations. Tea and coffee in the bedroom.

  • Reviewed: 10 March 2016

    8.8
    Good location.
    • Leisure trip
    • Solo traveller

    It's a bit cold in the room.

    Good location. There is everything in the room you may need during short trip, including even tea/coffee making facilities, slippers, body lotion and cotton pads. Room service also is available. For 3-stars hotel it's very good and rooms is not very small and comfortable.

  • Reviewed: 7 February 2016

    7.1
    Very close to our main line station.
    • Leisure trip
    • Couple

    We normally never breakfast in the hotel but this time we did. It was very disappointing. For 16 euros it was very poor value.

    Very close to our main line station. Plenty of restaurants nearby andgood bus routes

  • Reviewed: 7 January 2016

    7.9
    Great location for us.
    • Leisure trip
    • Couple

    However,very poor room noise insulation. You could hear the next door neighbors very clearly and the doors closing on the way out which is a problem late at night.

    Great location for us. Very courteous staff.

  • Reviewed: 5 November 2015

    9.6
    Excellent staff on the front desk, particularly Chantal who...
    • Business trip
    • Solo traveller

    I thought the breakfast was rather expensive and not really value for money.

    Excellent staff on the front desk, particularly Chantal who was outstanding. Helpful, knowledgeable and a pleasure to talk to.

  • Reviewed: 23 October 2015

    5.8
    The people are professional and get things done on-time
    • Business trip
    • Solo traveller

    Breakfast is poor. Bad value for money, too expensive, small rooms even though very clean and completely renovated

    The people are professional and get things done on-time

  • Reviewed: 20 October 2015

    10
    Perfect location, silent place, everything you can reach...
    • Leisure trip
    • Couple

    Perfect location, silent place, everything you can reach without public transport. It's not a cheap hotel - but we are very happy with wife for a stay in this hotel.

  • Reviewed: 10 October 2015

    8.8
    This hotel is located within 5 minute walk from 2 subway...
    • Leisure trip
    • Couple

    This hotel is located within 5 minute walk from 2 subway lines (3 minutes at a clip) right down the street from the Opera. There were several excellent restaurants on the same block and a grocery store at the end of the street. The property is lovely with a great decor and several beautiful public areas. We stayed in a suite, so it was large and comfortable. I can't speak for any of the other rooms. We also did not eat the breakfast as it seemed rather pricey. The staff was exceptionally friendly and all spoke English.

  • Reviewed: 7 October 2015

    10
    We had a very good trip and thanks to the central location...
    • Leisure trip
    • Couple

    The narrow stairs and lift though it does not matter much since you would be using them sparingly.

    We had a very good trip and thanks to the central location and friendliness of the staff it has been memorable. The breakfast and facilities were good.we were offered the facility of storage of our luggage even after checkout ,it helped us a lot since our flight was a late night one and we could shop without bother of the luggage's. The room space was adequate with cool air conditioning as similar to other European hotels. Cleanliness was very good. It may seem a very positive biased feedback though it's the truth. We will surely recommend this to all.

  • Reviewed: 6 October 2015

    9.6
    Great location for all the sites whether you want to walk or...
    • Leisure trip
    • Couple

    Great location for all the sites whether you want to walk or hop on the Metro. Quiet half street near busy area. Brasserie is steps away and busy in the evening for drinks. Shopping is 5 minutes away. Good value. Safe. Room we stayed in was a comfortable size with plenty of natural lighting.

  • Reviewed: 1 October 2015

    8.8
    Staff were very helpful, reception were fluent in English...
    • Leisure trip
    • Couple

    The lift broke down on the day we were leaving meaning everyone had to carry bags down and up stairs. Unfortunate for some elderly persons as there was no one except myself to help them carry their bags down the stairs. After they waited at the lift due to no out of order sign posted. Simple things that would have made it a little easier on guests as equipment breaks down but in this case it could have been managed a little more efficiently, minor but it is the little things that count.

    Staff were very helpful, reception were fluent in English and notified us of difficulties when there were protests that would affect out travel and suggested alternative options. The house attendants were very thorough and efficient. A great location as you can walk to many of the attractions, metro is close, convenience stores and restaurants a plenty. The room has a kettle with fridge really good big plus!!! and so is the shopping girls!!

  • Reviewed: 29 September 2015

    9.6
    Excellent location.
    • Leisure trip
    • Group

    Walls were a little thin.... Nespresso pods not replaced.

    Excellent location. Good size rooms. Nice surprise to have the Nespresso machine in the room.

  • Reviewed: 22 September 2015

    8.8
    Perfectly located - Opera, galleries la-fayette, printemps,...
    • Leisure trip
    • Couple

    Can't think of any bad experience...

    Perfectly located - Opera, galleries la-fayette, printemps, gare saint-lazare, madeleine - 5-10min by foot. Louvre, champs-elysees, chatelet etc - 1-4 metro stops (10-15min travel time). Excellent breakfast! Intimate and warm. Great staff!! I would definitely return to queen mary on my next travel to paris.

  • Reviewed: 15 September 2015

    9.6
    The lady on the front desk was marvellous.
    • Leisure trip
    • Couple

    We looked at the breakfast buffet, but it didn't seem very appetising. But as it's an extra, that didn't matter as we just found a cafe.

    The lady on the front desk was marvellous. Not just helpful, but genuinely kind. The room was wonderful as we had a suite, so a lot of space for Paris. The neighbourhood is very good and central.

  • Reviewed: 30 August 2015

    7.1
    The location of this hotel is just fantastic.
    • Leisure trip
    • Couple

    The bed was hard and unyielding. It also seemed to have some kind of mattress protector on it. TV in the room with poor selection of channels. BBC News, Japan News, Sport channel and one German and one Italian channel. Wi-fi provided but very slow.

    The location of this hotel is just fantastic. 10 minutes walk from Place de la Concorde and 20 minutes from the Louvre. The hotel rooms are on the small side but very clean and nice looking. The hotel room we had was also very quiet. You would not realise that you are in Paris City Centre.

  • Reviewed: 9 August 2015

    9.2
    The place is small, but very clean and cozy.
    • Leisure trip
    • Couple

    There was a problem with the preauthorization of the credit card, so the hotel decided to cancel the booking without notification. When we arrived late at night, the receptionist managed a small room for the night then moved us to a better room in the morning.

    The place is small, but very clean and cozy. The rooms are renovated. In a perfect location. The staff is very friendly.

  • Reviewed: 1 July 2015

    8.8
    Perfect location and lovely lobby.
    • Leisure trip
    • Group

    Room and elevator are extremely small. air conditioning blows cold air onto the head in bed. The bed headboards and light fixtures can easily hit the our heads. Bad designs.

    Perfect location and lovely lobby. Front facing rooms are great. Rooms all have air conditioning .

  • Reviewed: 30 June 2015

    7.9
    Booked here because we had an early morning train from Saint...
    • Leisure trip
    • Family with older children

    Room small, elevator smaller.

    Booked here because we had an early morning train from Saint Lazare station (going to Normandy). Less than five minute walk which was great.

  • Reviewed: 16 June 2015

    8.8
    The rooms are clean, the staff is friendly, didn't try...
    • Business trip
    • Group

    I had two reservations, one for 5 days then added another one for 1 day (before the main one). When I arrived they sent me to another hotel. It was much worse then the Queen Mary and I had to carry luggage after the flight as the taxi had left. Next day I moved back and it was fine thereafter. Wifi speed is ok, but it always breaks off!

    The rooms are clean, the staff is friendly, didn't try the breakfast nor the room service though.

  • Reviewed: 27 January 2015

    9.2
    This was the second time we went to this hotel, as it is...
    • Leisure trip
    • Couple

    Room had a deep tub, but was slippery for taking showers. Staff quickly accommodated by providing an extra bath mat to put in it.

    This was the second time we went to this hotel, as it is close to the Gare St. Lazare, two RER lines, and five metro lines. Yet it is on a quiet street. Walking distance to the Eglise Madeleine and the Opera Garnier. Great little grocery shop at the end of the street (open all night). We'll go there again the next time we're in Paris. Rooms come in different sizes; this time it was quite commodious (for Paris). The staff was friendly and accommodating.

  • Reviewed: 20 January 2015

    6.7
    Large bed, two double wardrobes nice bathroom
    • Leisure trip
    • Family with older children

    Cracked plaster on the walls on what was otherwise a decent room. Minimal English tv in comparison to other languages. Limited options for breakfast

    Large bed, two double wardrobes nice bathroom

  • Reviewed: 5 January 2015

    5.4
    The location of the hotel is very good.
    • Leisure trip
    • Couple

    The room (no:366) is smaller for two people. Everything in the room even the bath was in the minimum level. Therefore we had very restricted in the room.

    The location of the hotel is very good. We easily found the hotel. Also it is close the main-hub metro stations and turistic places. The room was clean. The staff was smiling.

  • Reviewed: 21 May 2016

    4.2
    Interior design of room and locality was good
    • Business trip
    • Couple

    Wifi basic need was not available and rates were pretty high for the small room

    Interior design of room and locality was good

  • Reviewed: 19 May 2016

    10
    Awesome hotel, awesome location!
    • Business trip
    • Family with older children

    Awesome hotel, awesome location!! Worth trying 😁

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