They're working on renovation of lobby level. You need to take enough time to call a taxi, because of traffic

Location of this hotel is great. in the mddle of the old port. Breakfast was very good. People at the front desk were great. Tiffany specially.

Stayed in April 2024

Price for breakfast very expesive, The room window without sight and could not be oppened. Expensive public parking close to the hotel.

Clean, confortable and well equipped. Luggage keeping after leaving the room very appreciated. Public parking very close to the hotel.

Stayed in March 2024

No parking but there is park near of the hotel with high price

Location, redesign room

Stayed in March 2024

Parts of the hotel seem to be being refurbished? Both rooms smelled like new renovations so we had to open the windows for fresh air. But it just a minor problem, I am quite satisfied with my stay.

The staff at reception were very friendly and helpful, perhaps the friendliest I have ever met during my time in France. Great location, big room, convenient and safe parking. I forgot my toothbrush, the staff brought it over promptly. Will definitely stay here again next time I am in Marseille.

Stayed in February 2024

Very friendly staff accommodating all our needs during our stay. Excellent location close proximity to Marseille's attractions and restaurants. Highly recommended place to stay. Quite clean and comfortable rooms.

Stayed in February 2024

Some staff members (mostly those in the restaurant) could learn how to be more welcoming. This is not the hotel's fault, but several nearby areas and streets are infested with rats.

I am rather surprised by some of the mixed-to-negative comments made regarding this hotel. I was genuinely impressed by it. The room was excellent, breakfast was fantastic, the location was perfect, and the staff members were generally kind and professional.

Stayed in December 2023

Nothing

Good rooms and good location

Stayed in December 2023

very expensive

great staff great location nice pool great breakfast

Stayed in October 2023

Everything

Stayed in December 2023

Check in time was delayed but Staff managed the problem well

Mini suite was perfect .. well appointed .. , close to the gym & pool. Staff were great and accommodating to our late outbound flight. They informed us We could use the shower facilities in the gym etc

Stayed in October 2023

Cleanness of general areas (especially carpets, even in the room, dust on top of the lighting elements etc) can be improved. Some small renovation may be needed for some furniture in the room such as the table and the loose table lamp hats. The rest of the receptionists (other than the lady that I mentioned above) were not very knowledgeable neither places to go nor their ways of transportation. We had some difficult times to tell our room number to most of the waiters when entering the breakfast room (like some other visitors).

Location of the hotel, breakfast and restaurant was perfect. For us, due to my wife's disease, the gluten free choices in breakfast buffet and restaurant worth mentioning. We have no problem in communication in English with the receptionists, they speak very well English. One of the receptionist lady (whom I am so sorry not to take her name) was very helpful in understanding our areas of interest and advising accordingly some places in Marseille. The size of the room was very sufficient (even more than our expectations) with a large bathroom and very efficiently working shower (except the shower gel, shampoo and hair conditioner trio set which was not working properly and it must be rethought to use a bar soap in a city which is famous with their soaps).

Stayed in October 2023

Location excellent, beautiful port view from frontrow rooms.

Stayed in October 2023

Excellent location by the old port, nice staff, great stay

Stayed in October 2023

Friendly helpful staff

Stayed in October 2023

the blocked wash basic

great loaction. Loved the swimming pool. The decor needs updating...a bit tired looking

Stayed in October 2023

N/A

The hotel was clean and very well located. The rooms were comfortable and the staff were all very friendly and helpful.

Stayed in October 2023

Internal decor was dated/faded.

The upgraded room with a view of the Old Port was great. Also the pool area was good. Hotel to be refurbished in 2024 (overdue in my opinion). Staff were helpful.

Stayed in October 2023

Expensive.

Great location and nice facilities. Good breakfast served.

Stayed in September 2023

Amount of mosquitos been killed and splattered over the walls and ceiling in the bedroom

Location and I upgraded room Pool area

Stayed in October 2023

The elevators, floors and the bathrooms need a renovation.

The Hotel is situated right at the harbour. We had a spacious room with a wonderful view on the Vieux Port. Breakfast was sumptuous and very tasty. Housekeeping found 2 items I forgot on my departure and kept it for me.

Stayed in September 2023

Nothing

Location , facilities and staff

Stayed in September 2023

· The cleaner unfortunately lost our laundry. The aircon in the room stopped working. And the shower pressure was very variable in some of the rooms.

· Fantastic location right on the marina. Excellent concierge and very friendly staff. Great pool deck and drinks.

Stayed in September 2023

· The cleaner unfortunately lost our laundry. The aircon in the room stopped working. And the shower pressure was very variable in some of the rooms.

· Fantastic location right on the marina. Excellent concierge and very friendly staff. Great pool deck and drinks.

Stayed in September 2023

The cleaner unfortunately lost our laundry. The aircon in the room stopped working. And the shower pressure was very variable in some of the rooms.

Fantastic location right on the marina. Excellent concierge and very friendly staff. Great pool deck and drinks.

Stayed in September 2023