Being woken up at 6.45 Sunday morning by coaches parked outside of bedroom window. One left its engine running for at least half an hour. It is a huge car park, perhaps the hotel could suggest they park at the far end further away from the bedrooms.

Well located close to the motorway network, generous size room with comfortable bed and good shower. Busy hotel but the staff were very good and the evening meal and breakfast we had was good. Ideal for an overnight stop, possibly not that convenient for visiting the city centre?

Stayed in September 2025

The pool was great, good service and great staff, very helpful

Stayed in August 2025

Food in restaurant not the best.

Room was very comfortable. Location good.

Stayed in September 2025

Room very hot and air conditioning not working properly. Disappointing evening meal.

Swimming pool and sun terrace. Friendly bar staff and delicious Hugo cocktail.

Stayed in August 2025

This year, we were disappointed with the restaurant. Poor quality cuisine for the price paid.

We love this hotel for its location, decor and a place to unwind when travelling through France. Lovely drinks from the bar. Fun Photo Booth!

Stayed in August 2025

Evening meal was poor, but the quirky surroundings helped to distract from this.

Very quirky hotel. Not the usual Mercure hotel. Lots of arty installations to amuse and entertain. Good breakfast.

Stayed in July 2025

A convenient overnight stop on the outskirts of Reims Pleasant and comfortable, easy to find and no problems with parking. Room was pleasant and I enjoyed a barbequed fish meal.. Some aspects of the decor are a little quirky but that adds to the interest for this modern "out of town" hotel.

Stayed in July 2025

It was all good-The room was a bit tired.

Loved the pool area and the bed was lovely. Breakfast was really nice-great choice!

Stayed in July 2025

Nothing , it’s very quirky

Loved the staff

Stayed in May 2025

Dated bathrooms

Bar, snack menu, decor, comfortable bed.

Stayed in April 2025

The hotel didn’t look that good from the outside but inside was delightful; quirky decor and friendly staff. Very clean and good food. Just 10 minutes by Uber into the centre

Stayed in April 2025

Nothing i dod not like

Welcome , availibility of staff , food , cheerfullness. Bus to town outside the door , super carpark

Stayed in April 2025

Rooms rather like a Siberian detention centre.

Friendly staff, good practical hotel near the exhibition centre. Rooms functional, clean and bed comfortable but very simple.

Stayed in March 2025

Really unusual quirky place, the food was okay, nice bar area. The rooms were a bit basic, but did what they needed to.

Stayed in March 2025

Pity swiming pool was closed.

Funky bar.

Stayed in March 2025

The overall vibe is weird. They are trying to be ultra modern with decor etc. It didn’t work for me. It is distracting. Staff vary in friendliness.

Proximity to the motorway. It is dog friendly. Food was quite good.

Stayed in February 2025

Very comfortable, quiet and funky decor. Easy for travelling north to UK and overnight stop. 2.5 hours to Eurotunnel. EV chargers outside. Will return.

Stayed in January 2025

Paint flaking off doors and needs a good upgrade. Sealant around sink looks like it was done by a 5 years old..

Hotel was very basic but clean and nice. Definitely not a 4 star. I would say a standard 3.

Stayed in December 2024

Cleanliness was just ok. One of those hotels where staff forgets cleaning behind the bathroom door or the side of the sink, which you can clearly see when you are a guest on the toilet or in the tub. Female manager at the restaurant was not friendly and scolded us for having sat down at a booth when we came in after dinner service for a drink. 3 other staff members had okayed it before. Hum. not very welcoming. She also commented rudely on us "only " ordering an appetizer and drinks at this late hour ( 9pm).

The young man at the check-in station welcomed us very warmly with a big smile and a bright "hello", which I loved. I liked the location and the city bus stop right by the hotel: it was easy to then take the bus to the very busy city center for the Christmas market, as car parking is very hard to come by. The hotel room was satisfactory. Size was ok.

Stayed in December 2024

Poor dinner (and poor menu). Polyester-heavy bedding

Convenient location delightful staff. Quirky decor

Stayed in November 2024

less choice for breakfast bathroom a bit outdated and slightly clogged

free parking football table at lobby

Stayed in November 2024

Breakfast was okay. We were expecting to have toiletry essentials but there were none.

Stayed in October 2024

Staff very cheerful, but at times not a lot around to help. Waiting at bar / reception with no-one around was a little disappointing.

Modern, quirky interior to public areas, providing a cheerful 1st impressions

Stayed in September 2024

Bed was rather small.....smallest we have ever had in a Mercure

The 'quirkiest' hotel I have ever stayed in......and it's a Mercure! So much comfortable seating area and fascinating art everywhere. Perfect location for easy access. Stated 'mobility issues' on booking form and was given nearby room with excellent bathroom.....well done! Dining area also very arty and food good and reasonable with plenty of vegetarian options.....which I chose even though I am not vegetarian

Stayed in September 2024