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Reviews of Relais de Moussidière 4 stars

Route de Moussidière , 24200 Sarlat-la-Canéda, France

#10 of 26 hotels in Sarlat-la-Canéda

Guests' Choice

Review score

Based on 273 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.8

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    7.9

  • Free WiFi

    7.5

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Showing 1 - 48

  • Reviewed: 20 July 2018

    7.9
    Fabulous property, amazing staff, but no restaurant!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    We misread the booking.com description as we had expected a restaurant onsite for a 35 bedroom hotel, and were disappointed after a very long day travelling to have to go out for dinner. We prefer to walk as we had been in the car 8 hours. It is not near the centre of Sarlat if you wish to walk (as we did twice) it is a good 45 minutes each way. There was nowhere else to get food. It would have been nice to have had the "cosy bar" to relax in, but there was no bar even though there was plenty of comfy lounge areas in the reception space. A restaurant onsite would be the jewel in the crown for this hotel!

    The hotel was beautifully appointed throughout. The rooms spacious and the bed large and very comfy. The hotel is set in its own grounds and as such was very peaceful and quiet. To have our own balcony was a bonus and we ate some nibbles and shared a bottle of bubbly out there one evening. The pool was great and a huge welcome as it was so hot. The staff were extremely friendly and spoke excellent English. The staff all seemed very happy too! Breakfasts were lovely as far as continental goes. and freshly prepared. We were walking into town and the lady who does breakfasts saw us and gave us a lift part way - This was very kind of her!

    Stayed in July 2018

  • Reviewed: 16 July 2018

    10
    It was outstanding.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Only the sign posting to find the hotel, sat nav sent us all over the place.

    Everything you could wish for, lovely Hôtel, friendly staff, great location, idyllic. Will most definitely return.

    Stayed in July 2018

  • Reviewed: 4 July 2018

    4.6
    This facility could be a beautiful Dordogne retreat with a tasteful do- over, if owners cared.
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 4 nights

    Room has an unusual and awkward layout. Decor is gray and depressing. Room and facilities are badly in need of major updating and redesign.

    Lovely large country inn in a beautiful setting. Good breakfasts. Plenty of free parking.

    Stayed in June 2018

  • Reviewed: 23 October 2017

    9.2
    Beautiful country retreat
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The man who checked us out in the morning when we left was quite unpleasant. You have to drive back into town for lunch and dinner.

    Fabulous place out in the country. Huge grounds with lots of wildlife. Great for walkin. Beautiful rooms and super nice unheated pool. Lovely woman managing the place.

    Stayed in October 2017

  • Reviewed: 1 October 2017

    10
    Enjoyed staying here, quiet and peaceful
    • Leisure trip
    • Solo traveller
    • Prestige Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The hotel is fabulous, made up of an old farmhouse withe extensions . The room I had was large, well equipped and with a balcony. Breakfast buffet was extensive, the staff from management to the cleaners were friendly, helpful, and did cexcellent jobs.

    Stayed in September 2017

  • Reviewed: 5 September 2017

    10
    Excellent hotel & lovely comfortable room with balcony. LPatrick was amazing staff member.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to report.

    Amazing property. Lovely room with balcony & comfortable bed. Welcoming & friendly staff, particularly Patrick who was extremely friendly & spoke brilliant English, he always made a conscious effort to speak to us whenever he met us. Lovely breakfast, numerous choices.

    Stayed in August 2017

  • Reviewed: 31 August 2017

    7.9
    Enjoyable stay, but could have been better
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights

    The negatives were all really minor, but one wonders why, in a 4 star hotel, these have not been addressed. These include air conditioning that couldn't quite handle the 30 deg C outside temperature, poor quality toiletries, tiny pool towels, no coffee/tea making facilities. While you could order some drinks, the hotel does not have a bar.

    Our room was good-sized with a balcony overlooking the pool. The pool itself was a decent size with lots of room to sunbathe around it. The lady who appeared to be in charge was really friendly and helpful.

    Stayed in August 2017

  • Reviewed: 26 August 2017

    8.8
    Great location, lovely staff, top breakfast, comfortable room, nice pool.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights

    There was no real bar area, but nothing else to criticise.

    Breakfast was excellent, staff were super friendly, pool was lovely, room was comfortable, location perfect (15 minutes walk from Sarlat centre, right next door to a large supermarket). I also liked the way you'd go to breakfast, and when you came back 30 minutes later, the room had already been cleaned.

    Stayed in August 2017

  • Reviewed: 26 August 2017

    10
    Super.
    • With a pet
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is pretty hard to find even by GPS., and kind of far out.You need the car to get anywhere

    Great location, that place is just incredible. Fantastic park, sweet little pool, very comfortable room. The staff was super friendly and very helpful, the breakfast buffet expansive and delicious. We loved it there and can't recommend it warmly enough.

    Stayed in August 2017

  • Reviewed: 24 August 2017

    9.6
    An absolutely delightful experience - strongly recommended.
    • Leisure trip
    • Couple
    • Club Room
    • Stayed 1 night

    Nothing really - the hotel is slightly awkward to find and the approach road is not very attractive - but as soon as you are in the park all is calm and beautiful.

    The hotel is modern but stylish, in a most beautiful parkland setting with a lake. The staff are friendly and speak good English; Patrick was especially helpful. Our room was large and comfortable, and the breakfast was excellent.

    Stayed in August 2017

  • Reviewed: 19 August 2017

    8.3
    Good hotel in lovely surroundings, but could benefit by providing evening meals.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights

    The balcony was not private so we didn't feel comfortable sitting out when others were using theirs. The strange rock-effect chairs on the balcony were particularly uncomfortable. We asked for another folding chair. Evening meals were not available from the restaurant so we had to eat out every night. Evening meals were only provided for large coach parties not independent guests. Although there are lots of restaurants in nearby Sarlat it was sometimes a bit of a pain having to drive in of an evening.

    Our first floor room with a balcony was comfortable and well appointed. Terrace and pool area were very good. Good selection of cereals, fruit, bread, yogurts etc for breakfast. Convenient location for Sarlat and many chateaux, visitor attractions etc. As the hotel has large grounds it is a nice peaceful place to stay at. The hotel has a comfortable feel and incorporates some interesting and quirky features.

    Stayed in July 2017

  • Reviewed: 13 July 2017

    10
    A relaxing and gracious place
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    The hosts were very gracious, helpful and welcoming. They gave excellent recommendations for local restaurants and helped us make reservations. It was hot when we arrived, so we also really appreciated the pool! Our stay was very comfortable and pleasant.

    Stayed in July 2017

  • Reviewed: 18 May 2017

    7.9
    Quiet place outside the town.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    The unfortunate part of the forested setting is that it is quite a ways out of Sarlat; and wandering the streets of that town in a major attraction of the area. By car it is only 5-10 minutes....but still.

    The setting was beautiful; forested setting with a nice pool. The staff were warm and helpful.

    Stayed in May 2017

  • Reviewed: 22 September 2016

    9.2
    Excellent hotel, but restaurant missing.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    A 4-star hotel should by all means have a restaurant for taking dinner. This was badly missing, and we had to drive to town for that purpose (and thus could not afford drinking wine).

    Stayed in September 2016

  • Reviewed: 16 May 2018

    4.2
    Disappointing as seems to have lost the elegance of previous visits to Relais hotels.
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No tea or coffee facilities in the room. Charged for still water in the room. No rugs on the floors which were very cold.

    The public area was good.

    Stayed in May 2018

  • Reviewed: 2 October 2017

    5.4
    Not a good experience.
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Very disappointing, definetly not 4 stars!!!

    Stayed in October 2017

  • Reviewed: 30 August 2017

    6.7
    Personal attention
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Personal attention

    Stayed in August 2017

  • Reviewed: 27 August 2017

    9.6
    Great breakfast, lovely room , great pool wonderful staff
    • Leisure trip
    • Family with young children
    • Family Room (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    No restaurant

    Great breakfast, lovely room , great pool wonderful staff

    Stayed in August 2017

  • Reviewed: 24 August 2017

    10
    Superb!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Can't think of anything

    Superb place for the money. Wish I had more time there. One night definitely too short to use the facilities.

    Stayed in August 2017

  • Reviewed: 10 August 2017

    3.3
    Ghastly
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was a motel not an hotel and all plastic

    Stayed in August 2017

  • Reviewed: 25 June 2017

    10
    I had to make last minute change in arrival date, and they...
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    I had to make last minute change in arrival date, and they were very accommodating

    Stayed in May 2017

  • Reviewed: 31 May 2017

    9.2
    Great location staff and facilites
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Great location staff and facilites

    Stayed in May 2017

  • Reviewed: 9 May 2017

    9.2
    I'd go again
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in May 2017

  • Reviewed: 26 October 2016

    5.4
    the hotel had a certain odor which compelled us to leave...
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 4 nights

    the hotel had a certain odor which compelled us to leave after one night.

    Stayed in October 2016

  • Reviewed: 29 September 2016

    10
    You will not be disappointed!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Only one criticism: No hot pot in the room for coffee and tea.

    Location, room, grounds, parking, people...

    Stayed in September 2016

  • Reviewed: 21 August 2016

    9.6
    rooms are very nice and spacious
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 3 nights
    • Submitted via mobile

    rooms are very nice and spacious You can walk to the town brekfast was very relaxed

    Stayed in August 2016

  • Reviewed: 20 August 2016

    5.4
    Swimming pool, cleanliness
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Cold atmosphere, despite mention of "cosy bar" this was non existent

    Swimming pool, cleanliness

    Stayed in August 2016

  • Reviewed: 16 August 2016

    9.6
    The only fault was that heavy quilting was on the beds.
    • Leisure trip
    • Couple
    • Club Room
    • Stayed 2 nights
    • Submitted via mobile

    The only fault was that heavy quilting was on the beds. It was too heavy and hot for the season but no lighter blankets could be provided.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 27 October 2015

    4.6
    Beautiful environment
    • Leisure trip
    • Couple

    This Hotel does not compare to other four star hotels we have stayed in throughout France. The bed was very poor, no coffee facilities in the room and intermittent wifi. Cleanliness of the overall Hotel could be better, ie spider webs on the breakfast tables. The hospitality and helpfulness of some of the staff could be improved.

    Beautiful environment

  • Reviewed: 20 September 2015

    9.6
    Staff was helpful and friendly!
    • Leisure trip
    • Couple

    Difficult to find at first! Nav system saves us! Best to get there before dark. Wifi could benefit from stronger signal and capacity

    Staff was helpful and friendly! The hotel was very nice. Big rooms, big lobby and breakfast area. Grounds beautiful!! A little pricey but was worth every euro!

  • Reviewed: 19 September 2015

    7.9
    Room and balcony was nice.
    • Leisure trip
    • Couple

    Light scent of meldew in the bath and room. Small plug in given by the lady help a lot.

    Room and balcony was nice. Beautiful pool if not too warm. Building with caractere.

  • Reviewed: 4 September 2015

    4.2
    location of hotel was fine
    • Leisure trip
    • Couple

    hotel manager was the nastiest person I have encountered in all my years of travel. Was reduced to tears on a 'second honeymoon' trip and had to have booking.com call to help me switch hotels.

    location of hotel was fine

  • Reviewed: 18 August 2015

    10
    A beautiful hotel set in parkland a short distance from the...
    • Leisure trip
    • Couple

    Nothing

    A beautiful hotel set in parkland a short distance from the centre of Sarlat. Parking freely aavailable which is a big issue in Sarlat. Wonderful breakfast. Great Wi-Fi. Staff very friendly and able to speak English. Would love to have stayed longer

  • Reviewed: 8 August 2015

    9.2
    Lovely hotel beautifully decorated with a great swimming...
    • Leisure trip
    • Group

    Lovely hotel beautifully decorated with a great swimming pool. We arrived late, hot and tired after along day travelling, hadn't realised hotel didn't have its own restaurant, but they managed to order take away pizzas - which went down a treat!

  • Reviewed: 31 July 2015

    9.2
    Very good location.
    • Leisure trip
    • Family with older children

    Small choice of beverages in the hotel bar.

    Very good location. Close to Sarlat, but at the same time, is situated in a quiet and very peaceful area. The hotel has a big park with a pond. The staff is very friendly and is willing to help. The breakfast offered a great choice. The rooms are spacious, with a very interesting design furniture, and you get a big balcony as well.

  • Reviewed: 28 July 2015

    8.3
    Nice place - lovely breakfast and luxury room.
    • Leisure trip
    • Couple

    We felt we'd been a bit misled by the location believing the hotel - very nice as it was - was closer to Sarlat than it turned out to be. Had to take the Car into town

    Nice place - lovely breakfast and luxury room.

  • Reviewed: 6 July 2015

    10
    Extremely friendly staff.
    • Leisure trip
    • Couple

    The outflows in the sinks in the bathroom could be improved.

    Extremely friendly staff. Quiet location, good place to relax after a sightseeing tour, very nice garden and pool.

  • Reviewed: 25 October 2015

    10
    We especially liked Patrick's British accent and...
    • Leisure trip
    • Couple

    We especially liked Patrick's British accent and everyone was lovely!

  • Reviewed: 15 October 2015

    7.9
    Quiet location
    • Leisure trip
    • Couple

    No facilities for supper unless a coach party

    Quiet location

  • Reviewed: 5 October 2015

    7.5
    No resturant
    • Leisure trip
    • Couple

    No resturant

  • Reviewed: 23 September 2015

    10
    Charming setting
    • Leisure trip
    • Couple

    Charming setting

  • Reviewed: 23 August 2015

    8.8
    Pity about the WiFI
    • Leisure trip
    • Couple

    Pity about the WiFI

  • Reviewed: 16 August 2015

    9.6
    Lovely hotel, everything was perfect.
    • Leisure trip
    • Family with older children

    Nothing

    Lovely hotel, everything was perfect.

  • Reviewed: 16 August 2015

    9.6
    Situation géographique
    • Leisure trip
    • Couple

    Situation géographique La piscine

  • Reviewed: 15 August 2015

    10
    friendly staff.
    • Leisure trip
    • Family with older children

    friendly staff. immaculate cleanliness. lovely pool. quiet location but near enough to town centre. felt luxurious

  • Reviewed: 26 July 2015

    9.2
    Beautiful hotel excellent quality, hidden away in lovely...
    • Business trip
    • Family with young children

    Beautiful hotel excellent quality, hidden away in lovely surroundings.

  • Reviewed: 12 July 2015

    9.6
    The decor was lovely, friendly, helpful staff.
    • Leisure trip
    • Couple

    No wifi in our bedroom at all!

    The decor was lovely, friendly, helpful staff. Very close to Sarlat le Caneda which is a fabulous place to visit.

  • Reviewed: 21 May 2015

    10
    Lovely setting close to town.
    • Leisure trip
    • Couple

    Lovely setting close to town. Owners and staff were super.

There are also 8 reviews without text. These impact the overall review score.

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