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Reviews of Résidence Les Balcons de Val Thorens & Spa

Rue des Balcons, 73440 Val Thorens, France

#31 of 123 hotels in Val Thorens

Guests' Choice

Review score

Based on 200 apartment reviews

7.4

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7

  • Location

    8.1

  • Facilities

    7.3

  • Staff

    8

  • Value for money

    6.9

  • Free WiFi

    5.3

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Showing 1 - 73

  • Reviewed: 25 April 2018

    9.2
    Spring skiing in Val Thorens
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (4 Adults)
    • Stayed 4 nights

    Attitude of the staff at the Intersport shop in the complex. We will go back to this accommodation but we won't use Intersport shop again, will try Sport 2000 across the road. The only other thing we didn't like was having to come home !!!

    Location was great. near to slopes and far enough away from the noise of the bars. 5 minute walk into the centre. Free use of the spa & swimming pool is also an added bonus. Friendly & helpful staff, apartment clean & warm was well equipped.

    Stayed in April 2018

  • Reviewed: 10 April 2018

    9.2
    Comfortable accommodation in a great location with wonderful views
    • Leisure trip
    • Group
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 7 nights

    The spa was very crowded and we'd have liked to have gone later in the evening. We were disappointed it closed at 8pm each day.

    Great location but had to go down a very short red piste to get to the hotel by skis. The views from our balcony were amazing. The apartment had 2 bathrooms which was great for 4 people sharing. The staff were really helpful and friendly! There was a supermarket next to our apartment which made shopping very easy.

    Stayed in March 2018

  • Reviewed: 11 March 2018

    4.6
    Nice location, but the faculty very poor.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Alcove (6 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    1) the apartment This was very outdated and not logically structured. The bedrooms were under the roof, which was very narrow. One room was without any window, where 2 people had to sleep. That room was very claustrophobic!! 2) the SPA and swimming pool were so overcrowded that it was very hard to enjoy it.

    Location

    Stayed in March 2018

  • Reviewed: 2 March 2018

    4.6
    Good location and good Spa. The apartment should not be rated as 4 stars, but consider it as a 3
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 7 nights

    The apartment was very dated and very small. Upon arrival 2 beds were not made and sheets and towels were missing for the two children. Vacuum cleaner was broken, missing broom and mop. The apartment smelled of smoke. and some plates and cutlery were dirty. There was a bathtub that could not be used as a shower as there was no curtain nor glass. We had to shower in the Spa.

    Excellent position great for ski in and ski out. Very nice Spa

    Stayed in February 2018

  • Reviewed: 18 February 2018

    4.2
    Great location, Pool area ok, rooms are run down, bathrooms need to be renovated.
    • Leisure trip
    • Group
    • One-Bedroom Apartment with Alcove (6 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Apartment was not available before 17h00. Buildings and rooms are run down. Bathrooms and shower need to be renovated. Beds and bedcovers need to be replaced.

    Run down facility serious renovation needed.

    Stayed in February 2018

  • Reviewed: 28 January 2018

    10
    Excellent stay in Les Balcons would recommend for groups of friends
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 7 nights
    • Submitted via mobile

    The ski hire shop & food shop were just downstairs and the food shop. It was easy to access all the bars and restaurants and the slopes. Having access to the spa was also a great perk.

    Stayed in January 2018

  • Reviewed: 23 January 2018

    4.6
    living in a cave
    • Leisure trip
    • Group
    • One-Bedroom Apartment with Alcove (6 Adults)
    • Stayed 7 nights

    Arrive at 2pm to find out the room won't be ready till 5pm (Wasted a day ski) Chalet's water heater temperamental, the host mentioned it is common and we will just have to wait it out. Took 5 calls for host send someone to clear up snow on the balcony Chalet does not provide fresh bedsheets through the week Chalet does not provide toilet rolls

    Stayed in January 2018

  • Reviewed: 31 December 2017

    4.6
    Never again with Balcons!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Alcove (6 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Very dated apartment, low quality fittings and old carpets, some appliances wasn't working or missing. Towels and bed lining were missing and we had to make multiple trips to reception to get this and that. Also later discovered that apartment was infested with silverfish. When booked we asked to get a higher apartment instead we got on first floor out of 8. View from balcony and window blocked by piles of snow cleaned from the road above...

    Spa is good but overcrouded in the evenings Val Thorens skiing

    Stayed in December 2017

  • Reviewed: 22 December 2017

    8.3
    Comfortable and convenient with all we need for a ski holiday.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Alcove (6 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    Bath had jacuzi system which was contaminated with scum. It only worked once, pumping out a lot of brown flakes of muck. Wouldnt work after that but more scum was flushed out each time bath was filled. Water was good and hot though! Large party of Germans played a noisy game standing in a circle for an hour or two in the evening involvine raucous shouting. Great fun for them, a bit disturbing for us. Plenty of advice to guests to keep the noise down, presumably doesn't apply to young Germans.

    Potentially quiet and away from the bustle of town centre. Good ski room. Good aspact and views from balcony

    Stayed in December 2017

  • Reviewed: 22 December 2017

    7.9
    Standard self-catering French ski aparthotel
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment (4 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    The spa facilities were very busy and not really big enough for the size of the place, which is huge. Checkout not possible during the (typically French) three hour lunch break from 12-3pm.

    Ski in and out, plenty of facilities within the complex. There's a supermarket downstairs and two ski shops. Kitchen facilities are good. We were upgraded and got an apartment with two twin bedrooms (for 3 of us) which meant no sofa sleeping. There was a great view out onto the slopes.

    Stayed in December 2017

  • Reviewed: 18 December 2017

    7.5
    was ok
    • Leisure trip
    • Group
    • One-Bedroom Apartment (4 Adults)
    • Stayed 5 nights

    The jacuzzi was full with people most the time and every time we was need to wait a lot of time in the pool to enter to the jacuzzi. And the WIFI was very slow

    The apartment was good

    Stayed in December 2017

  • Reviewed: 22 April 2017

    7.1
    Overall ok, has everything you need just a little tired considering the cost.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 7 nights

    The beds were hard and only one pillow each with old style lumpy duvets. The apartment was a little tired. No change of towels or bedding during the week. We were also not overly happy about having to clean the apartment at the end of the week and even strip the beds and fold the sheets! After paying £1200 for the week for the 2 bed apartment I didn't expect to have to do all of that.

    The accommodation had everything we needed from a hairdryer to dishwasher tablets. The balcony and view was stunning. Great location, kids loved the swimming pool.

    Stayed in April 2017

  • Reviewed: 10 April 2017

    7.1
    Lovely staff and good service. Rooms could do with an update
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Very "tired" looking room with yellow stained walls, battered furniture and thin loose fitting carpets in the bedrooms. The communal areas and chalet corridors were just as dark and tired looking as the room unfortunately. Very old and tired bed blankets... Very strong and unidentified smell in the ski storage room. However, you can tell that the premises were very good quality and done to a high standard sometime in the past.

    Great and very service minded reception- and restaurant staff. Lovely food in restaurant. Good selection in on-site supermarket. Beautiful pool and spa area. Well equipped kitchen in the flat. Comfy mattresses. Easy access to ski out!

    Stayed in April 2017

  • Reviewed: 6 April 2017

    2.9
    Poor place
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    The room had a smell of tobacco despite claiming being a non-smoking facility which was of course not acceptable to us with an astmathic in the family.

    Stayed in March 2017

  • Reviewed: 19 February 2017

    5.0
    Good location but quite worn-out and noisy
    • Leisure trip
    • Group
    • Three-Bedroom Apartment (8 Adults)
    • Stayed 7 nights

    Everything was very worn-out and there was a LOT of noise both from the store below early in the morning and from the highschool students just across the street during the night

    The location was great

    Stayed in February 2017

  • Reviewed: 1 February 2017

    7.1
    Good to ski, a bit outdated
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    A bit old house, very very crowded swimming pool, too small gym, wifi slow

    Very close to slopes, nice staff, 2 bath rooms, nicely equipped, Intershop and Supermarkt close by and good value,

    Stayed in January 2017

  • Reviewed: 22 January 2017

    6.3
    Could have been better but I've stayed in much worse.
    • Leisure trip
    • Group
    • Four-Bedroom Apartment (10 Adults)
    • Stayed 7 nights

    Jacuzzi baths needed a good clean. All of them chucked out lots of black stuff on first use and although it got better as the uses went on, it continued to be present. Coffee machine would have benefited by having some filter papers provided. Dishwasher was great but not enough tablets for a daily wash. Plenty of plates but limited on mugs. Beds were pretty uncomfortable and duvet covers were awful - so heavy... this is the area that could do with some investment... Don't be fooled by ski in/out. A walk is required for both albeit a short distance. The last 200m of the ski in is hateful even for good skiers/boarders - be warned.

    Facilities were ok. Location was good for being quieter but still within a reasonable walking distance of restaurants and facilities. Spa was ok if not crazily busy most of the time. Nice to have ski shops and normal shop a stone throw away.

    Stayed in January 2017

  • Reviewed: 15 January 2017

    5.4
    Scandalous Stay
    • Leisure trip
    • Group
    • One-Bedroom Apartment with Alcove (6 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Checking in was difficult. Didn't provide us with any help we needed. Staff very rude when dealing with us. After checking out, they sent us an email stating we owed them €500+ With 4 new towels costing over €400 alone. Then on top the room was spotless yet they wanted €100 for a cleaner to clean it. They also threatened legal action if the payment wasn't made within 24 hours. Also happened to another group of lads staying in hotel at the same time

    Swimming pool was nice, good location coming down from Apres Ski

    Stayed in January 2017

  • Reviewed: 15 January 2017

    5.8
    Good but could have been better
    • Leisure trip
    • Group
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    We were a room of 6 and only had 5 proper beds with one having to sleep on the couch. We were promised a towel each but were only given 4 towels.

    Nice room, good swimming pool

    Stayed in January 2017

  • Reviewed: 8 January 2017

    7.1
    Very close to everything and the spa was a bonus
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 8 nights
    • Submitted via mobile

    The fact that it was not cheap but you still had to clean the apartment at the end of the stay yourself. As people's idea of cleanliness differ, we had to clean the floor and kitchen before we could use it.

    Very close to everything and the spa was a bonus

    Stayed in January 2017

  • Reviewed: 8 January 2017

    5.8
    Compact and bijou
    • Leisure trip
    • Group
    • One-Bedroom Apartment with Alcove (6 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Very basic and compact accommodation. Expensive for what it was and room had to be cleaned before leaving! No clean towels provided either. That was extra.

    Position of accommodation was good close to slopes

    Stayed in January 2017

  • Reviewed: 6 January 2017

    4.6
    Not worth the money, needs updating
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Alcove (6 Adults)
    • Stayed 7 nights

    The rooms were very poor , the beds were uncomfortable . Poor mattresses , pillows were small and flat. I was left with a rash all over my body from the bedding. The whole apartment was small and supposed to sleep 6 , there was only 2 and it was still cramped. The bathrooms were dirty, when I pressed the pump button on the whirlpool bath black sludge and dirt came out of the pump outlet and into the bath, it was absolutely Disgusting, i had to jump out and and go into the shower. when my husband try to clean the bath the silver cover on the pump outlet must have come off when the pump was switched on, when he looked inside it was full of slim and sludge, hence we never used it again( pictures were taken). All the bathrooms were in poor condition with no soap or toilet rolls. Internet was so poor we could not get a signal so why say free wifi more like no wifi. every channel on the TV was French, so any none french speaking guests had nothing to watch so no point in having a tv as it only caters for french. the sofa was also a let down, as every time we sat on we felt ourselves falling off because of some reason (maybe because it was a sofa bed) but the large cussion seem to work itself off. we had to keep getting off and pushing back on. The whole apartment was a huge letdown

    The spa was lovely until it filled up with children, I could not believe in such a nice spa they allowed children of all ages. It became more like a public pool, you could not get in the Jacuzzi for children, some of them were so young they were fitted with swimming baby nappies if was so frustrating. as for the sauna and steam room again they were full mainly with children as young as 12 on wards, running in and out. not what i would call a relaxing spa experience.

    Stayed in December 2016

  • Reviewed: 30 December 2016

    7.9
    Nice apartment but small for 6
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Rather cramped for a family of 6 including teenagers. Only one toilet in the apartment was not great especially when trying to get out in the mornings. Swimming pool very small and crowded

    We could ski out of the property even though snow conditions were not very good

    Stayed in December 2016

  • Reviewed: 24 December 2016

    5.4
    The staff were all attentive, helpful and friendly.
    • Leisure trip
    • Family with young children
    • Six-Bedroom Apartement (14 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    The heating didn't function on the ground floor of the duplex apartment for 3 of the 5 nights we were there, which in a ski resort in winter, is not ideal. The curtain rail fell off the wall when we drew the curtains and one of the power points in the kitchen was hanging out of the wall. The spa was so crowded it was impossible to sit in the sauna, jacuzzi or steam room. The resort needs to work out a method of controlling numbers at peak times. The beds were particularly uncomfortable.

    The staff were all attentive, helpful and friendly. The Auberge restaurant in the resort was great for breakfast and supper. Ski hire shop was very conveniently located, close to the apartment.

    Stayed in December 2016

  • Reviewed: 3 April 2018

    7.1
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 7 nights

    Furniture and age of the rooms

    Location / Value for Money

    Stayed in March 2018

  • Reviewed: 28 February 2018

    7.9
    Very good value for money , location was great!
    • Leisure trip
    • Group
    • One-Bedroom Apartment with Alcove (6 Adults)
    • Stayed 7 nights

    WIFI poor, could have had some English channels, the tv could have been better they cost nothing, but i was there to ski and for that excellent!

    Stayed in February 2018

  • Reviewed: 25 February 2018

    10
    As Arnie says "I'll be back!"
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    The location and facilities.

    Stayed in February 2018

  • Reviewed: 11 January 2018

    8.3
    Comfortable apartements with nice location
    • Leisure trip
    • Group
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 4 nights

    It was sometimes difficult to get in touch with the staff in the reception.

    Nice apartments with a nice location

    Stayed in December 2017

  • Reviewed: 7 January 2018

    4.6
    Spa is very good.
    • Leisure trip
    • Group
    • Six-Bedroom Apartement (14 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Too hot in chalet. Standard of accommodation was very basic. Not ski out.

    Spa is very good. Staff are friendly.

    Stayed in January 2018

  • Reviewed: 31 December 2017

    10
    Second time and still like it.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 8 nights

    Nothing for the price

    Second time and still like it.

    Stayed in December 2017

  • Reviewed: 21 December 2017

    9.2
    Comfy, convenient and friendly.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    There wasn’t anything not to like really!!

    The spa was great after a hard day’s skiing and the ski in ski out facility was perfect.

    Stayed in December 2017

  • Reviewed: 18 December 2017

    9.6
    ski in ski out was great
    • Leisure trip
    • Group
    • One-Bedroom Apartment (4 Adults)
    • Stayed 3 nights

    location tax

    ski in ski out was great

    Stayed in December 2017

  • Reviewed: 6 December 2017

    7.5
    staff
    • Leisure trip
    • Group
    • Four-Bedroom Apartment (10 Adults)
    • Stayed 2 nights

    reception closes 3 hours a day....pants!

    staff

    Stayed in December 2017

  • Reviewed: 18 May 2017

    7.1
    Parking for high vehicle extensive and a long walk away.
    • Leisure trip
    • Group
    • Four-Bedroom Apartment (10 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Parking for high vehicle extensive and a long walk away.

    Stayed in April 2017

  • Reviewed: 20 April 2017

    7.9
    Location, the spa and the room
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Alcove (6 Adults)
    • Stayed 7 nights

    Location, the spa and the room

    Stayed in April 2017

  • Reviewed: 27 February 2017

    8.3
    Good place to stay if you want everything on your doorstep
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 7 nights

    The wifi was irratic

    the ski hire spa centre and daily shops close by were great

    Stayed in February 2017

  • Reviewed: 31 January 2017

    10
    beat accommodation we have stayed in on a ski holiday.
    • Leisure trip
    • Group
    • Three-Bedroom Apartment (8 Adults)
    • Stayed 7 nights

    nothing to dis like

    the size of the accommodation was very very good.

    Stayed in January 2017

  • Reviewed: 15 January 2017

    8.3
    Good lokalization
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Internet Very low connection. Actually There is no Wi-Fi.

    Good lokalization

    Stayed in January 2017

  • Reviewed: 9 January 2017

    5.0
    Friendly check in staff, restaurants and ski hire shop.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Alcove (6 Adults)
    • Stayed 7 nights

    Apartments tired and shabby, beds uncomfortable. Would rate as basic accommodation.

    Friendly check in staff, restaurants and ski hire shop.

    Stayed in January 2017

  • Reviewed: 9 January 2017

    3.8
    Bad beds with pillows like sandbags.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Alcove (8 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Bad beds with pillows like sandbags. Far from centre. Aprox 15min walking. Old interior, could use a refurbishment.

    Stayed in January 2017

  • Reviewed: 18 December 2016

    9.6
    The bed was not comfortable.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (4 Adults)
    • Stayed 7 nights

    The bed was not comfortable.

    Stayed in December 2016

  • Reviewed: 5 December 2016

    5.4
    nice location, good skiing area, basic service
    • Leisure trip
    • Group
    • One-Bedroom Apartment (4 Adults)
    • Stayed 6 nights

    dirty toilet, no signs in the stairs, lift-switch broken (and not repaired),

    wifi, spa area,

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 April 2016

    10
    Good stay, they were nice in reception.
    • Leisure trip
    • Family with older children

    Maybe for the price there should be real details in the bed. The blankets were thin and we froze a bit. Why not real hotel-conditions concering the beds when you pay hotel-price for the stay. Not any big deal, but maybe Little surprizing.

    Good stay, they were nice in reception. The SPA was great!

  • Reviewed: 10 April 2016

    5.0
    Good pool and spa facilities, chalet 3 was in a nice quiet...
    • Leisure trip
    • Family with young children

    Pull out bed useless and really uncomfortable, cooker difficult to use, microwave set up too high (if your under 6ft forget it), room set up could have been better, toilet and bathroom took up too much space, shower completely useless and leaked, toilet stank of garlic?? Massive vanity unit (no need for it). Ski in ski out dangerous for children learning, you'll have to catch the bus, red run in unabashed, experienced skiers falling over. Room dusty and unclean, had to collect bedsheets for the pullout bed, which were dirty even out of a sealed bag, stained mattresses no protective covers, no douvet just single fibrous blankets for the pullout bed not washed just in a cupboard from the previous people, could be so much better with little effort. However typical self catering French hospitality, I've yet to find one any different in the big ski resorts, France does good food not good accommodation I'm afraid

    Good pool and spa facilities, chalet 3 was in a nice quiet area for families, The free shuttle bus stopped outside reception, good restaurants and ski hire close by, Good view from the balcony. Plenty of dishes and cutlery, convenient pack of dish/washing liquid and sponges etc Great ski resort, plenty to do skiing or not.

  • Reviewed: 4 April 2016

    3.8
    staff were helpful and polite
    • Leisure trip
    • Family with older children

    the website reflected the highest priced executive suites they had available, not the real ones people would normally book! The rooms were in poor state of repair, with light fittings and toilet flushing buttons broken, old, dirty and worn out carpets, stained and tatty bedding, mouldy showers and dirty cutlery and the "upgraded room" we were offered smelled of urine! Of all the locations we have used since 2006, this is the worst place we have ever stayed. I could not recommend it. It was a real waste of money.

    staff were helpful and polite

  • Reviewed: 3 April 2016

    3.8
    Sorry, nothing.
    • Leisure trip
    • Family with young children

    Dirty, poor maintenance, leaks, rubbish radiators...nothing could be dried...damp towels for a week...broken equipment and filthy bathrooms.

    Sorry, nothing. Poor

  • Reviewed: 3 April 2016

    7.1
    On site parking,general facilities, location, change of...
    • Leisure trip
    • Family with older children

    Dishwasher ineffective, single pillows only for beds, same canned jazz piano tune played continuously all week at spa/reception which was audible in apartment. Ski in route unsuitable for beginners.

    On site parking,general facilities, location, change of towels mid week. Ski out nice. Free shuttle return convenient.

  • Reviewed: 29 February 2016

    3.8
    The smell made us to enjoy the fresh outdoor living in all...
    • Leisure trip
    • Family with older children

    The smell in the apartment was terrible (drain, sink, mildew?)!!!! The apartment was threadbare and unclean. Pictures lie! Huge disappointment! Hinta ja laatu eivät todellakaan kohtaa!

    The smell made us to enjoy the fresh outdoor living in all the weathers! Kamala haju innosti ulkoilmaelämään!

  • Reviewed: 21 February 2016

    8.3
    Reception staff were amazing.
    • Leisure trip
    • Group

    The shower was attached at waste-height with no shower curtain, so we had to have sitting showers. The apartment got very overheated and stuffy.

    Reception staff were amazing. So friendly and helpful. The apartment was a good size, the beds were comfy and the kitchen was well facilitated.

  • Reviewed: 14 February 2016

    7.9
    Staff very helpful!
    • Leisure trip
    • Family with young children

    Long walk back to Apartment after collecting kids from Ski-school. Sound insulation from apartments above not very good. Kitchen not very well equipped.

    Staff very helpful!!

  • Reviewed: 5 January 2016

    6.7
    It was close to the slope so the ski pists were reachable...
    • Leisure trip
    • Family with older children

    It was a little bit far from the shops and bus station so you have to carry staff up the hill (the cars are effectively prohibited in the village due to parking restrictions. It is difficult to get a parking space near the place unless you book your parking several months in advance.

    It was close to the slope so the ski pists were reachable from the doorstep.

  • Reviewed: 4 January 2016

    7.1
    Was awesome to enjoy Pool and Jacuzzi after skiing.
    • Leisure trip
    • Group

    We had to clean the apartment before leaving and we had to buy our own toilet paper. Internet was bad but we expected that from the beginning...

    Was awesome to enjoy Pool and Jacuzzi after skiing. Also the supermarket was next to the apartments. Our room had an amazing view to the slopes

  • Reviewed: 3 January 2016

    5.8
    Amazing view of the entire town and mountainside.
    • Leisure trip
    • Group

    - staff seemed unhelpful - rooms were in poor condition - toilet paper wasn't supplied - wifi setup was very poorly organized and cut in and out constantly

    Amazing view of the entire town and mountainside. Spa and sauna was great after a long day on the slopes but absolutely packed each day

  • Reviewed: 3 January 2016

    6.7
    We enjoyed the Spa and the swimming pool.
    • Leisure trip
    • Family with young children

    Wifi was really poor... Furniture quite old and basic... TV set small and with no intl channels... Ice should be removed from the exterior common areas...

    We enjoyed the Spa and the swimming pool. The supermarket was very close, it was very convenient. Nice views to the town and valley

  • Reviewed: 3 January 2016

    6.3
    Amazing views & location
    • Leisure trip
    • Family with older children

    Really terrible pillows and uncomfortable beds all single so no parents double very hot

    Amazing views & location Beautiful spa Convienient ski hire nice and quiet

  • Reviewed: 30 July 2015

    8.3
    Good value for money for summer booking
    • Leisure trip
    • Family with young children

    Apartment was very dark, with closed in kitchen area, with only 2 windows at the front of the apartment

    Good value for money for summer booking ( not sure I would feel the same with winter prices ) Great pool and spa area

  • Reviewed: 17 April 2015

    7.5
    I really enjoyed the location and the spa.
    • Leisure trip
    • Group

    It would all be great and balanced if wifi was accessible. It's 2015, lack of wifi is not acceptable. Also extra charging the parking is a bit weird but acceptable.

    I really enjoyed the location and the spa. It's also a plus that there is a supermarket inside the resort. And the value was fair for what they provide. I'd stay there again if they just fix connectivity.

  • Reviewed: 12 April 2015

    7.1
    Location great.
    • Leisure trip
    • Family with older children

    Could have been cleaner on arrival.

    Location great. Restaurant fantastic though could have done with more staff- those who were there worked extremely hard and were very pleasant.

  • Reviewed: 19 March 2015

    6.3
    Nice view
    • Leisure trip
    • Group

    The free WiFi newer got to work during our entire stay. Remember to bring everything yourself. Not even as much as a piece of sop or a tab for the dishwasher…

    Nice view

  • Reviewed: 8 February 2015

    9.6
    The location of the apartment was ideal with a local shop,...
    • Leisure trip
    • Couple

    The location of the apartment was ideal with a local shop, ski hire, bars and restaurants less than 100m away. The slopes were right on the doorstep and the spa facilities were brilliant.

  • Reviewed: 5 January 2015

    4.2
    Location - Ski in and ski out (this is an advantage of most...
    • Leisure trip
    • Group

    The standard was very poor Desperate need of renovation Cutting the power during the day and in the night to save money Low energy lights used making it difficult to see in the hallways etc. Bed was very uncomfortable The reception staff was not able to answer any questions relating to the ski resort (prices etc.)

    Location - Ski in and ski out (this is an advantage of most ski resort in Val Thorens though)

  • Reviewed: 17 April 2016

    9.6
    SITUATION
    • Leisure trip
    • Family with young children

    SITUATION

  • Reviewed: 17 April 2016

    7.1
    Ski out perfect
    • Leisure trip
    • Family with older children

    Ski in is a bit of an exaggeration!!!

    Ski out perfect

  • Reviewed: 11 April 2016

    7.5
    spacious, happy to help, flexible,
    • Leisure trip
    • Family with older children

    diff ski in /out at the end of the season, spa small and always very crowded, limited opening hours, .

    spacious, happy to help, flexible,

  • Reviewed: 27 March 2016

    8.3
    Great location (ski in / out), massive apartment, good...
    • Leisure trip
    • Group

    Great location (ski in / out), massive apartment, good amenities (shop just below, great restaurant just below and two ski shops just below)

  • Reviewed: 6 March 2016

    3.8
    מלוכלך ומסריח dirty and stinks
    • Leisure trip
    • Family with older children

    מלוכלך ומסריח dirty and stinks

  • Reviewed: 6 March 2016

    7.5
    Nice apartment with good facilities
    • Leisure trip
    • Family with older children

    Entrance hall to chalet 5 had a carpet that need attention as was rather dangerous

    Nice apartment with good facilities

  • Reviewed: 31 January 2016

    7.5
    The spa
    • Leisure trip
    • Family with older children

    Stuff in the kitchen was not clean had to wash things before using them-actually the dishwasher does not do a good job

    The spa

  • Reviewed: 26 December 2015

    8.8
    Ski in/out but dependable on snow conditions.
    • Leisure trip
    • Family with older children

    Ski in/out but dependable on snow conditions.

  • Reviewed: 25 December 2015

    7.5
    Spacious apartment
    • Leisure trip
    • Family with older children

    Lovely clean linen and towels but duvets and sofas in need of a wash.

    Spacious apartment

  • Reviewed: 6 December 2015

    10
    Staff were very helpful , place was very clean and well...
    • Leisure trip
    • Group

    All were great

    Staff were very helpful , place was very clean and well equipped

  • Reviewed: 22 March 2015

    6.7
    Fantastic skiareas
    • Leisure trip
    • Family with older children

    Loosy WIFI- No parking even advertising with parking

    Fantastic skiareas

  • Reviewed: 25 January 2015

    3.8
    nice view
    • Leisure trip
    • Group

    small apartment very poor internet poor shower need to be replaced

    nice view

There are also 24 reviews without text. These impact the overall review score.

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