Finding the hotel when arrived at station. We walked up and down the street a few times and couldn't find it because there is no sign for Zenitude Hotel but there is for an information bureau.

Good location and friendly helpful staff

Stayed in April 2024

We were having 2 showers a day as it was hot and sweaty walking around in the sun, so the towel I had was being used a lot. I asked reception for another towel and initially was told that they are only changed once a week, but I could get one this time..

Room was clean with a small balcony which was great in the evening having a drink before dinner. Location was good but there was a short street into the main street which was quite dirty and busy with young groups, but felt fairly safe.

Stayed in April 2024

The location could be better. Near the city center but a bit ugly the zone.

The room in general. It was comfortable, big enough, correct size of the bathroom, even with a terrace. The staff was kind.

Stayed in March 2024

More attention should be paid to the cleaning and maintenance of the rooms.

The reception staff were very nice, friendly and welcoming.

Stayed in April 2024

No name on the hotel made it hard to find.

Lovely reception staff, so helpful and fun to chat to.

Stayed in March 2024

Was a little noisy due traffic right outside the windows

Location and the apartment was very clean

Stayed in March 2024

Sofa was really dirty so we needed to cover it by towels as well as blanket has never been washed I assume. The cleaning was once in a 7 nights however the trash was not included what was a bit of surprise. The bed is too small for even quite not a big two people.

Location, staff ready to assist, terrace and nice city view from 6th floor

Stayed in February 2024

Limited kitchen supplies, creaky beds. Not super close to the station or town but comfortable between the two.

Secure baggage store, nice to have cooking capability.

Stayed in February 2024

Shower wasn’t good.

Location

Stayed in February 2024

It was comfortable and close to the Port and transport.

Stayed in October 2023

Breakfast was awful. Location is a dump.

Size of the room.

Stayed in October 2023

Nothing

It was spotless and a lot of room in apartment

Stayed in September 2023

No comment

La situation

Stayed in September 2023

No negatives from me

The room was spotless a and had everything we needed for a 6 night stay

Stayed in September 2023

Close to the train station. All rooms have balconies and there is a guest laundry.

Stayed in August 2023

Shortage of bathroom amenities, just 2 small packs of coffee for 2 people who booked a 3 night stay. The cleaning was superficial (the bathroom walls were a bit dirty).

The room is nice, there is enough space and decent kitchen facilities. The staff was very nice and helpful.

Stayed in September 2023

When entering the room, there was a smell from the air conditioning system, as if the air was not renovated. After a few hours, it dissapeared. I think it's good for the staff to come and ventilate rooms well in advance

Staff, helping and facilitating checking in and out with luggage

Stayed in July 2023

Location was great - easy access to trains and buses. Place was clean and comfortable

Stayed in August 2023

The hotel is near train station and not far from centar. It is modern and comfortable. The staff are professional.

Stayed in July 2023

The rooms need to be updated just a bit

The location

Stayed in July 2023

The rooms showed small signs of wear and tear so an update to the painting could be done. The A/C wasn’t on when we first arrived so it took awhile to get the room cool. We called the front desk and someone did come immediately to check on it and verified it was working. More counter space in the bathroom would be nice.

Very friendly staff who were very assessable if we needed something. The location is ideal with a very short walk to/from the train station and to the Marina. There is also a grocery store close by. From our room we had a great view of the Arc de Triumph and a small part of the Mediterranean Sea. We ate breakfast and lunch on the patio which was enjoyable. The room had a mini-kitchen with a stovetop, refrigerator, small dishwasher, although we only used the refrigerator.

Stayed in July 2023

the sofa wasnt prepared for us, we had to do it ourself

nice personal, big room, a lot of windows

Stayed in April 2023

The staff is amazing but the hotel has some not great policies: 1. cleaning the kitchenette and taking out the garbage. What is the point of booking a hotel room on your holidays when you have to do the cleaning yourself? 2. The hotel does not provide daily cleaning services and only some basic toiletries are provided upon arrival, which are not replenished and not enough for the entire stay.

The staff is lovely, very kind and helpful. Smiley faces ready to assist you at all times. The room was nice and comfortable. Special thanks to the security lady who welcomed us upon our late arrival, the ladies at reception and the rest of the staff at breakfast who were very sweet and helpful.

Stayed in May 2023

The location was in an area where the purchase of wine or beer was difficult due to cukltural beleifs. At the end of a night in The Old Port Area or city centre the walk back was a bit of a climb. Building work was going on in the area so there was some noise.

The staff were excellent and the facilities were absolutely fine. Very comfortable bed and despite looking out on to trees, the balcony was great. Access was very secure as you needed a room card to access the lift. Very much like having your own apartment.

Stayed in June 2023