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Reviews of Novotel Saclay 4 stars

Rue Charles Thomassin, 91400 Saclay, France

#1 of 2 hotels in Saclay

Guests' Choice

Review score

Based on 194 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    8

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8

  • Free WiFi

    8.6

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Showing 1 - 28

  • Reviewed: 23 October 2017

    • Business trip
    • Couple
    • Comfort Room with Double Bed and Two Single Sofa Beds
    • Stayed 2 nights

    My understanding of a 4-star hotel is that a restaurant should be in the hotel. This is not the case. You may select out of maybe 5 or 6 fast food style dishes at the bar or you may order on your room from a different menu, but there is no restaurant at all. Even the bar itself seems to close rather early or better said staff preferred tabletop football and hearing their music rather than being their for their guests. Actually strange since the hotel makes the impression that it basically has all facilities to operate like a real 4-star hotel. However, this was clearly no more than 3 stars. Sorry.

    Clean. Actually nice staff, but unfortunately not really taking care of their customers (See "What I didn't like" section)

    Stayed in October 2017

  • Reviewed: 20 September 2017

    • Leisure trip
    • Group
    • Comfort Room with Double Bed and Two Single Sofa Beds (3 Adults)
    • Stayed 1 night

    Nothing, it was just fine for our purpose of getting near to Paris without having to battle the road traffic and pay inflated accommodation prices in the capital.

    Nice friendly staff, good bar food, comfortable room, very nice continental breakfast, safe place to keep cycles under cover in a locked courtyard. The receptionist was very helpful guiding us to achieve our cycle tour goal of 'Paris', pointing us to the Massy train station and arranging a taxi so we could avoid the foul weather and touch Notre Dame.

    Stayed in September 2017

  • Reviewed: 11 August 2017

    • Leisure trip
    • Family with young children
    • Comfort Room with Twin Beds
    • Stayed 1 night
    • Submitted via mobile

    There was nothing to dislike

    The hotel was very clean throughout and the rooms were comfortable. The staff were very friendly and helpful. There was ample secure parking in the hotel grounds.

    Stayed in August 2017

  • Reviewed: 1 September 2016

    • Leisure trip
    • Family with young children
    • Comfort Room with Double Bed and Two Single Sofa Beds
    • Stayed 3 nights
    • Submitted via mobile

    Great hotel - clean and spacious family rooms, good sized swimming pool and lots of extra activities for the children. Friendly and helpful staff. Good location

    Stayed in August 2016

  • Reviewed: 16 June 2018

    • Business trip
    • Group
    • Comfort Room with Twin Beds
    • Stayed 1 night
    • Submitted via mobile

    The sausages were delicious!

    Stayed in June 2018

  • Reviewed: 13 June 2018

    • Leisure trip
    • Family with young children
    • Comfort Room with Double Bed and Two Single Sofa Beds
    • Stayed 2 nights
    • Submitted via mobile

    Lights were a bit confusing to operate.

    Staff very accommodating. Great games facilities for the kids.

    Stayed in June 2018

  • Reviewed: 14 March 2018

    • Business trip
    • Group
    • Comfort Room with Double Bed and Single Sofa Bed
    • Stayed 1 night

    159€ / night??? 17€ for breakfast??? Totally overprized.

    Stayed in March 2018

  • Reviewed: 13 December 2017

    • Business trip
    • Solo traveller
    • Comfort Room with Double Bed and Two Single Sofa Beds
    • Stayed 1 night

    The food was amazing. Bed, especially the pillows make sure you have a perfect sleep.

    Stayed in December 2017

  • Reviewed: 1 November 2017

    • Leisure trip
    • Couple
    • Comfort Room with Double Bed and Single Sofa Bed
    • Stayed 2 nights

    Pleasant decoration, nice staff, good breakfast, good value for money

    Stayed in October 2017

  • Reviewed: 17 September 2017

    • Business trip
    • Solo traveller
    • Comfort Room with Twin Beds
    • Stayed 3 nights

    Perfect breakfast, close proximity to Paris.

    Stayed in September 2017

  • Reviewed: 16 July 2017

    • Leisure trip
    • Family with young children
    • Comfort Room with Twin Beds
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning top weak

    Excellent stat for familiers with children.

    Stayed in July 2017

  • Reviewed: 18 June 2017

    • Leisure trip
    • Solo traveller
    • Comfort Room with Twin Beds
    • Stayed 3 nights
    • Submitted via mobile

    We had to move room because of an awful noise coming from the air conditioning unit adjoining our room.

    Beds very comfortable. Room lovely.

    Stayed in June 2017

  • Reviewed: 10 June 2017

    • Business trip
    • Group
    • Comfort Room with Double Bed and Two Single Sofa Beds
    • Stayed 4 nights

    Small toilet room separated from bathroom

    Large room, comfortable bed, super clean, helpful staff.

    Stayed in June 2017

  • Reviewed: 25 April 2017

    • Business trip
    • Solo traveller
    • Comfort Room with Twin Beds
    • Stayed 1 night

    very clean

    Stayed in April 2017

  • Reviewed: 18 August 2016

    • Leisure trip
    • Solo traveller
    • Comfort Room with Double Bed and Two Single Sofa Beds
    • Stayed 2 nights

    Very very good Host and Staff...Nice place to relax with family and friends.

    Stayed in July 2016

  • Reviewed: 28 June 2016

    • With a pet
    • Leisure trip
    • Solo traveller
    • Comfort Room with Double Bed and Single Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Excellent reception hotel quiet and very confortable good breakfast and excellent food

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 9 March 2016

    • Leisure trip
    • Family with young children

    Bed comfort could be better. We felt the pillows were slightly too hard in relation to the mattress. Also we are strong advocate of natural bed covers and pillows (feathers, wool), rather than synthetic. Last remark: the downstair rooms have windows that can only open widely which is insecure: if you leave them open, theoretically someone can climb into your room. If you close it then the room gets too warm.

    Excellent breakfast. Terribly friendly and helpful staff. Good atmosphere of "anything is possible". We were in a quiet weekend so the service was impeccable but we cannot imagine it would be worse on a busy day. Secure parking. Would be happy to return in the summer to try out the outdoor pool.

  • Reviewed: 10 August 2015

    • Leisure trip
    • Family with older children

    last night of our stay we decided to have a drink in a bar not knowing we have to ask for a table first, the waiter told us so when we called him over to order we apologize as we had no idea but still he didnt take our orders and no one elses did.

    the sports facilitites are brilliant and also the pool,

  • Reviewed: 16 July 2015

    • Leisure trip
    • Couple

    Breakfast was chaotic on Saturday 11 July with too many people trying to get breakfast at around 9.00 am and not enough tables. Also the 2 coffee machines were very slow leading to a 20 minute delay.

    Staff excellent. Ease of booking in.

  • Reviewed: 18 January 2015

    • Business trip
    • Solo traveller

    Location

    Style, room, services and staff. Very kind and welcoming. Excellent breakfast and dinner. The location is good for Versailles and for working in the surroundings. Half an hour to the city center by taking RER B plus short trip in taxi or bus.

  • Reviewed: 4 April 2016

    • Business trip
    • Solo traveller

    Bathroom is so small

  • Reviewed: 2 March 2016

    • Leisure trip
    • Couple

    Nothing

    Very friendly and always a pleasant stay

  • Reviewed: 11 October 2015

    • Business trip
    • Solo traveller

    Poor Wi-Fi, avoid rooms at the end of the corridor Breakfast too expensive for what you get

    Nice and clean

  • Reviewed: 17 September 2015

    • Business trip
    • Solo traveller

    a bit far from anywhere and morning traffic to get to A86 needs to allowed for

    good food , good service

  • Reviewed: 31 August 2015

    • Leisure trip
    • Family with older children

    Very clean, comfortable rooms, good food in a restaurant, good location near airport

  • Reviewed: 16 July 2015

    • Leisure trip
    • Couple

    Personnel ***

  • Reviewed: 14 April 2015

    • Leisure trip
    • Couple

    Nothing

    Everything excellent Very good gardens etc

  • Reviewed: 7 April 2015

    • Leisure trip
    • Couple

    Choice at breakfast Staff very welcoming

There are also 20 reviews without text. These impact the overall review score.

Showing 1 - 28

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