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Reviews of Hôtel Mercure Saint-Nectaire Spa & Bien-être 3 stars

Les Bains Romains, 63710 Saint-Nectaire, France

#6 of 6 hotels in Saint-Nectaire

Guests' Choice

Review score

Based on 359 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.2

  • Location

    7.4

  • Facilities

    7.2

  • Staff

    8

  • Value for money

    6.8

  • Free WiFi

    7.9

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Showing 1 - 18

  • Reviewed: 2 June 2018

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything .A poor mercury expected more from this group photos very misleading. The corridors were very dark and depressing, dark blue paint and threadbare carpets. The restaurant service was poor and the food the same .

    Nothing

    Stayed in May 2018

  • Reviewed: 20 September 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The accommodation rooms need to be upgraded to standards now expected.

    All the staff were helpful and pleasant; breakfast and dinner were very efficient with fast service for the latter.

    Stayed in September 2017

  • Reviewed: 19 July 2017

    • With a pet
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    The location of the hotel is not good. It is right on the main road and from the pictures you published we expected the hotel to be in much nicer surroundings.

    The room was ok. the dining room and breakfast were very good.

    Stayed in June 2017

  • Reviewed: 30 December 2016

    • Leisure trip
    • Family with young children
    • Standard Non Smoking Room with One Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Parking places close to hotel entry not easy to find, only one elevator which can create waiting time, poor wine selection, too small spa for the potential number of clients

    Spacious room, rich breakfast, friendly and dedicated staff, good food

    Stayed in December 2016

  • Reviewed: 2 October 2016

    • Leisure trip
    • Couple
    • Standard Non Smoking Room with One Double Bed
    • Stayed 1 night

    The room was very small for a double room. The furniture was very meagre and the table for tea/coffee making was too small to use. The insulation was not good and we could hear people walking around on the floor above.

    Stayed in September 2016

  • Reviewed: 14 August 2016

    • Leisure trip
    • Couple
    • Standard Room with 2 Single Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hotel interior is dated and the room doors can be noisy in the corridor

    Very comfortable accommodation and nice pools. Lovel restaurant in the square closeby

    Stayed in July 2016

  • Reviewed: 10 July 2016

    • Leisure trip
    • Couple
    • Standard Non Smoking Room with One Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    We arrived at the hotel around 10.30am and were pleasantly surprised to be able to check into our room at this hour! The gentleman at reception could not have been more helpful. The location of this hotel is great for people with a car who do not wish to drive into Central Paris as it is just a short walk from the RER station with frequent trains taking under 40 minutes.

    Stayed in June 2016

  • Reviewed: 5 August 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was small with no air conditioning

    The garden and dining room were quite beautiful

    Stayed in August 2017

  • Reviewed: 23 July 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Swimming pool needs repair, no fridge, limited parking

    Location

    Stayed in July 2017

  • Reviewed: 22 July 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    Everything about the place.

    A diabolical place and the food served in the restaurant was even worse than that, utter rubbish.

    Stayed in July 2017

  • Reviewed: 4 June 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The outdoor pool wasn't open sadly.

    Comfy beds, quiet, and good breakfast. Best nights sleep I had in ages.

    Stayed in May 2017

  • Reviewed: 5 July 2016

    • Leisure trip
    • Couple
    • Standard Non Smoking Room with One Double Bed
    • Stayed 1 night

    No facilities for any evening food were offered and the staff were quite simply not interested.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 April 2016

    • Leisure trip
    • Family with older children

    No espresso machine at breakfast. Dinner menu limited and nothing special (though still one of the better restaurants in Saint Nectaire).

    Nicely appointed rooms, recently refurbished property, all done up and modern in a historic building. Internet connection worked fine.

  • Reviewed: 4 August 2015

    • Leisure trip
    • Group

    Going from the graceful common parts, you go through a faceless door into corridors which are a gloomy nightmare of dark grey and purple. Also the lighting is only on in the first section of the corridor, so you have to walk towards utter darkness, until the second lights come on as you get halfway down the corridor. Also the muzak is ... eclectic, not to say bizarre. The whole effect is like an interrogation centre's attempt to disorient you. Then you open the door to your room and all is lovely again.

    Easy parking. Friendly and competent staff. Generous cooked breakfast included. Nice pools. Our room had a private terrace which was a nice surprise. Beautiful common areas.

  • Reviewed: 29 December 2015

    • Leisure trip
    • Solo traveller

    Room was beautifully presented, clean and the temperature was just right.

  • Reviewed: 14 October 2015

    • Leisure trip
    • Couple

    lack of bedroom furniture

    Posirtion in village

  • Reviewed: 9 September 2015

    • Business trip
    • Couple

    none

    Good food

  • Reviewed: 5 September 2015

    • Leisure trip
    • Group

    rather unfriendly reception staff

    Delivered as expected

There are also 9 reviews without text. These impact the overall review score.

Showing 1 - 18

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