Reviews of Sofitel Le Scribe Paris Opera
1 Rue Scribe, 9th arr., 75009 Paris, France
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Reviewed: September 3, 2025 · Stayed in September 2025
Verified reviewExcellent suite with terrace ; very comfortable and a beautiful place to spend 5 nights ! Great service and staff !
We did have an issue With the sliding bathroom doors ; when my wife pulled one side , the other side automatically shut forcibly and badly bruised her fingers with significant pain ! The hotel was nice to provide a complimentary breakfast though We asked them to change the mechanism to avoid future injuries with kids too
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewReviewed: August 27, 2025 · Stayed in August 2025
Verified reviewEverything. Our second home :)
Nothing
Dear Majedah, Thank you so much for your kind words and perfect rating! We are truly honoured to be considered your second home — there is no greater compliment for us. It was a real pleasure to welcome you back, and we’re delighted to know that everything met your expectations once again. We look forward to seeing you soon for another magnifique stay in the heart of Paris. Warm regards, Yutong Guest Relation Manager
Dear Majedah, Thank you so much for your kind words and perfect rating! We are truly honoured to be considered your second home — there is no greater compliment for us. It was a real pleasure to welcome you back, and we’re delighted to kn… Show more
Reviewed: August 18, 2025 · Stayed in August 2025
Verified reviewReviewed: August 18, 2025 · Stayed in August 2025
Verified reviewReviewed: August 17, 2025 · Stayed in June 2025
Verified reviewReviewed: August 13, 2025 · Stayed in July 2025
Verified reviewVery clean room and comfortable bed, great location, amazing breakfast, special mention for Christopher who speaks all the languages including Japanese, Chinese and Korean, who was really helpful for the tourists who didn’t understand French.
Nothing
Dear Ilya, Thank you very much for your wonderful review and perfect score following your recent stay at Sofitel Le Scribe Paris Opéra. We are delighted to read that you enjoyed the comfort of your room, our central location, and especially our breakfast experience. Your kind words about Christophe are truly appreciated — he will be thrilled to know that his efforts made such a positive impression, particularly in assisting our international guests. It was a pleasure having you with us, and we hope to welcome you back very soon for another luxurious and friendly Parisian escape. Warm regards, Yutong Guest Relation Manager
Dear Ilya, Thank you very much for your wonderful review and perfect score following your recent stay at Sofitel Le Scribe Paris Opéra. We are delighted to read that you enjoyed the comfort of your room, our central location, and especial… Show more
Reviewed: August 13, 2025 · Stayed in August 2025
Verified reviewGreat location. Beds were incredibly comfortable. Breakfast was delicious. Staff were very friendly and helpful.
Dear Rebecca, Thank you very much for sharing this kind review following your recent stay at Sofitel Le Scribe Paris Opéra. We are delighted to hear that our central location, delicious breakfast, and especially the comfort of our beds helped make your city break a memorable one. Your compliments about our friendly and helpful staff are deeply appreciated and will be shared with the entire team. We truly hope to have the pleasure of welcoming you again on your next Parisian getaway. Warmest regards, Yutong Guest Relations Manager
Dear Rebecca, Thank you very much for sharing this kind review following your recent stay at Sofitel Le Scribe Paris Opéra. We are delighted to hear that our central location, delicious breakfast, and especially the comfort of our beds he… Show more
Reviewed: August 12, 2025 · Stayed in June 2025
Verified reviewReviewed: July 27, 2025 · Stayed in July 2025
Verified reviewGreat location, beautiful rooms, everything very clean
We had dinner at the restaurant and had an absolute nightmare with allergies - I was clear I had a severe nut allergy (and an allergy to a few other things, which I made clear) at the beginning of the meal. I was bought something with nuts on as a starter (which I found before I ate anything). I was then bought out another starter dish - which had something I was allergic to and had asked for it to be removed so they replaced that. I then ordered ravioli, the waitress even joked that there “definitely wasn’t nuts in this one” - before eating it, I cut into the ravioli to check and there were pieces of almonds inside. At this point we told them that I wouldn’t be eating anything. They originally tried to charge for my husband’s meal but we got this taken off as well. Such a shame because the hotel was generally otherwise great, but this was so dangerous - I repeated so many times that I could have died if I eat nuts… Additionally, fire alarm went off at 7am on one of the mornings - had no explanation or information, and then had to get hundreds of people back upstairs in the lifts because they couldn’t unlock the doors in the stairwells…
Dear Grace, Thank you for taking the time to share your detailed feedback following your recent stay at Sofitel Le Scribe Paris Opéra. While we’re glad you appreciated our central location, cleanliness, and overall experience, I would like to once again extend our sincere apologies for the incident that occurred during your dinner. As we discussed after the meal, we fully understand the seriousness of the situation, and I deeply regret the distress it caused you. Please rest assured that we have since taken the necessary measures with our Food & Beverage team to reinforce procedures surrounding allergies and dietary requirements, ensuring this does not happen again. We also apologize for the inconvenience caused by the early morning fire alarm and the lack of clear communication. This has been addressed internally to improve our emergency response protocols. We hope to have the opportunity to welcome you again in better circumstances and restore your full confidence in our service. Warm regards, Valentina Guest Relations Manager
Dear Grace, Thank you for taking the time to share your detailed feedback following your recent stay at Sofitel Le Scribe Paris Opéra. While we’re glad you appreciated our central location, cleanliness, and overall experience, I would lik… Show more
Reviewed: July 27, 2025 · Stayed in July 2025
Verified reviewThe rest of the staff. The space of the suite and service was excellent overall
The house keeping . Being passive aggressive with an attitude. I put on don’t disturb sign so we have our day comfort free , yet received an annoying call asking when I need to room to be cleaned regardless or the sign . And keep saying we will be done at 9:30 pm and when I gave them a time I know I am out . They didn’t clean the room saying there was a sign earlier!!!??
Dear Abdullah, Thank you for sharing your feedback following your stay at Sofitel Le Scribe Paris Opéra. We’re pleased to know that you enjoyed the space and comfort of your suite, as well as the overall quality of service provided by our team. Your kind words are truly appreciated. However, I would like to sincerely apologize for the inconvenience you experienced with housekeeping. The situation you described does not reflect the high standards we strive to maintain. We have addressed this internally to ensure these events don't occur in the future. Your comfort is our priority, and we hope to have the opportunity to welcome you again and provide a flawless experience. Warm regards, Valentina Guest Relations Manager
Dear Abdullah, Thank you for sharing your feedback following your stay at Sofitel Le Scribe Paris Opéra. We’re pleased to know that you enjoyed the space and comfort of your suite, as well as the overall quality of service provided by our… Show more
Reviewed: July 25, 2025 · Stayed in July 2025
Verified reviewReviewed: July 20, 2025 · Stayed in June 2025
Verified reviewReviewed: July 14, 2025 · Stayed in April 2025
Verified reviewReviewed: July 8, 2025 · Stayed in June 2025
Verified reviewReviewed: July 8, 2025 · Stayed in June 2025
Verified reviewReviewed: June 30, 2025 · Stayed in April 2025
Verified reviewReviewed: June 30, 2025 · Stayed in April 2025
Verified reviewReviewed: June 29, 2025 · Stayed in June 2025
Verified reviewExcellent breakfast.
It is really too expensive
Dear Joseph, Thank you very much for your kind words about our breakfast. We are delighted to hear you enjoyed it! We also appreciate your feedback regarding pricing. Please know that we continuously strive to offer the best value and experience to our guests. We hope to welcome you again soon at Sofitel Le Scribe Paris Opéra. Best regards,^ Myriam Guest Relations Manager
Dear Joseph, Thank you very much for your kind words about our breakfast. We are delighted to hear you enjoyed it! We also appreciate your feedback regarding pricing. Please know that we continuously strive to offer the best value and exp… Show more
Reviewed: June 25, 2025 · Stayed in May 2025
Verified reviewReviewed: June 15, 2025 · Stayed in June 2025
Verified reviewReviewed: May 28, 2025 · Stayed in April 2025
Verified reviewReviewed: May 24, 2025 · Stayed in April 2025
Verified reviewReviewed: May 19, 2025 · Stayed in May 2025
Verified reviewBooked honeymoon room as solo traveler - amazing size and design with fancy bathtub in the middle of the room - good to warm up and relax after long days in cold weather
Not super comfortable bed, very thin duvet for cold weather, no access to balcony was disappointing
Dear Mr. Anait, Thank you for sharing your feedback regarding your recent stay with us. We are so pleased to hear that you enjoyed the size and design of the honeymoon room, as well as the relaxing bathtub. It's great to know that it helped you unwind after your busy days in the cold weather! We also appreciate your comments regarding the bed and duvet. We will take this into consideration for future improvements to ensure a more comfortable experience. We sincerely regret that you were disappointed with the lack of balcony access.. Thank you again for your kind words, and we hope to have the pleasure of welcoming you back in the future. Should you choose to return, please don't hesitate to contact us directly if you have any specific preferences or requests. Warm regards, Myriam Guest Relations Manager
Dear Mr. Anait, Thank you for sharing your feedback regarding your recent stay with us. We are so pleased to hear that you enjoyed the size and design of the honeymoon room, as well as the relaxing bathtub. It's great to know that it helpe… Show more
Reviewed: May 14, 2025 · Stayed in February 2025
Verified review