Nothing

Staff were very friendly. The hotel was clean, convenient and comfortable. We appreciated the secure bike shed for our bikes and the quiet location. Breakfast was simple but very nice and as a Brit it was nice to have proper tea :-)

Stayed in August 2025

The staff were excellent throughout the hotel. Always polite, friendly and very helpful.

Stayed in August 2025

Very nice staff! Great breakfast!

Stayed in July 2025

Excellent facilities, pool and air conditioning!

Stayed in June 2025

Perfect stay. Great place. Very friendly and efficient staff. Size of the hotel is perfect, not too big.

Stayed in May 2025

None

Everything! (Actually it was a bit cold for the pool - so I can't say anything about the pool :) ). The apartment was hugee and soo comfortable. Perfect for cooking and hanging all the family when it's rain. It got everything we needed.

Stayed in April 2025

Everything was nice

Perfect hotel, perfect location. Very comfortable rooms, good breakfast, super convenient location, beautiful area, very friendly and nice staff. We only stayed one night and it was very good. We could stay longer, the area looks super nice for biking, hiking or other activities.

Stayed in August 2024

Breakfast was limited Car charging was limited.

Great location and very friendly staff.

Stayed in August 2024

There were no tissues in the bedroom.

It was very modern and well equipped.

Stayed in August 2024

Need to clean dust with died flies.

Everything was good. Very nice place

Stayed in July 2024

Not really a dislike but would have appreciated a towel rail as our towels stayed damp which meant we needed to change them every day. Some larger family rooms have fridges but ours didn’t and it would be a welcome addition.

The welcome was very good, all the staff were very friendly and very willing to help in any way. The secure bike store was a great addition so we could store our e-bikes safely. The hotel was clean and modern. The breakfast was well presented and varied. The position was excellent situated right on the Viarhôna cycle route. It was an easy short walk into the historic village on a natural canal linking the Rhone to Lac de Bourget. It’s a short drive to the lake for family friendly beaches.

Stayed in July 2024

breakfast needs a real ramp-up, does not fit the rest

everything is really good, location great and we enjoyed

Stayed in May 2024

Nothing.

Super friendly and efficient staff, organising traiteur services as all restaurants were closed in the village that day. Facilities very nice and comfortable. Breakfast was very nice.

Stayed in October 2023

Swimming pool was crowded and too small

Nicely located, free parking, very clean hotel… gode value for money in the area

Stayed in August 2023

Dinner was a bit limited for kids.

The pool and breakfast and friendly staff.

Stayed in September 2023

Pool

Stayed in August 2023

Breakfast a little too expensive, but with a kitchen in the apartment, we could purchase what we needed to have a sufficient breakfast.

Great hotel, with all amenities we could ask for, a large, very clean apartment, with a large balcony, swimming pool, secure bike storage and all a stone's throw from the river. A short 10 minute walk to the riverside village of Chanaz, a 10 minute drive to Conjux on lac de Bourget, cycle paths and the via Rhona on the doorstep of the hotel. Perfect for a few days getaway or stopover on your way elsewhere.

Stayed in August 2023

Nothing!

Stylish and spacious

Stayed in August 2023

Great Hotel, lovely staff, nice and clean room. Can definitively recommend a stay! Enjoyed as well the tiny swimming pool after arriving by motorbike - perfect refreshment.

Stayed in July 2023

As much as it’s nice and clean, it’s a little bit overpriced

Very nice and well furnished. Pool is great.

Stayed in July 2023

Very helpful staff, very good breakfast

Stayed in June 2023

Everything was just great!

The staff were absolutely exceptional, especially Celine, the manager- nothing was too much trouble. Everything is so nice, clean and comfortable and we had a really fantastic stay 👌

Stayed in May 2023

Good location locatrion for hiking and nature sport.

Very accomodating facilities and staff in a small but nice town.

Stayed in September 2022

The hotel is still under construction but the work did not start work until 10:00. Our room did not have an enclosure around the shower so one had to be careful not to turn on the water too high (a good way to conserve water); however we were told that this was only the case in some of the rooms and that this winter glass enclosures will be added to all the showers. The landscaping for the hotel is just beginning to grow and no doubt the heatwave this summer posed problems; I am sure that it will be much prettier next spring. ! We brought our own mosquito netting so that we could leave the port hole window open overnight and suggest that mosquito screens would be a wonderful addition to the accommodation.

Located right on the ViaRhona Bike trail and only a short walk to all the restaurants in the lovely village of Chanaz, the Shana Hotel was a perfect choice for our holiday. We loved our studio which came with a very comfortable fold out bed\sofa, a nice size refrigerator, table and chairs plus chairs and table on the balcony. We loved the clean modern decor, the wonderful staff and the lovely swimming pool, a wonderful way to finish our day of biking. And not to forget the lovely exterior building for storing bikes (with electric outlets for charging your ebike! We chose to make our own breakfast in our room but the breakfast area looked lovely and although there is not a restaurant, one can order from a brief bar menu which looked interesting. I loved that this is not part of a chain of hotels but rather a local project using local artisans and financed locally. Chanaz is a beautiful place to spend a few days; Shana is a lovely addition to the accommodation offerings. Free parking in their own lot! I almost forgot, the air conditioning was great and apparently they have a special system which uses water from the Rhone River for heating and cooling! Also the lovely watercolor murals by a local artist!

Stayed in September 2022