36 Boulevard Charles Livon, 13007 Marseille, France
#18 of 108 hotels in Marseille
Guests' ChoiceBased on 229 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.3
Staff
9.0
Value for money
7.5
Free WiFi
8.3
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End of dialog contentReviewed: 28 March 2024
Adeniyi
South AfricaAllocated room view was sub-par.
Well modernized older hotel. Internal state quite modern but exterior looked dated. Staff and service was attentive and five stars. Team was able to secure a booking to a popular and full restaurant at short notice.
Stayed in March 2024
Reviewed: 27 December 2023
Vincent
SwitzerlandThe view
Stayed in December 2023
Reviewed: 27 October 2023
Patricia
MexicoDidn’t function de AC
View!
Stayed in October 2023
Reviewed: 22 September 2023
Dennis
United StatesSome of the desk staff were not real attentive.
Location
Stayed in September 2023
Reviewed: 13 September 2023
Adamantios
GreeceUnacceptable to have dirty towels in the bathroom in a hotel of this caliber. I do not see how this can happen, much less be excused.
Great hotel, nice views at the restaurant. Great facilities and nice rooms. Also I like the location, although a little further out from the Vieux Port.
Stayed in September 2023
Reviewed: 26 August 2023
Shanice
United StatesNothing, for me everything was perfect.
The breakfast was amazing with so many options and the view of the vieux port was perfect for our honeymoon
Stayed in August 2023
Reviewed: 3 August 2023
Pedro
ChileThe manager at the reception the day we had to checkout abruptly, was very comprehensive and this made our stay absolutely amazing. Thanks
Stayed in July 2023
Reviewed: 18 July 2023
Luiz
BrazilCleaning. The room was dusty, causing some respiratory issues.
Excelent breakfast. Staff is exceptional and the concierge helped us a lot. Location is close to the best attractions in the city.
Stayed in July 2023
Reviewed: 4 July 2023
Anastasiia
IsraelIt seems that the rooms and corridors need renovation. The room had an old, musty and cigarettes smell. The bed is too soft.
The staff is very nice. The location is good, at the old port of Marseilles. The view from the main restaurant is amazing. The breakfast was very good.
Stayed in June 2023
Reviewed: 27 June 2023
Deekk
IrelandVery inefficient check-in process Poor AC in lobby
Hotel setting, views, food and facilities
Stayed in June 2023
Reviewed: 16 June 2023
Cameron
United KingdomFood. Expensive.
Great views and location, but hotel a little tired and neither restaurant provided stunning food - had the feeling that it traded on its location and so didn't have to try too hard. Staff were generally friendly, but a little off-hand in some service areas.
Stayed in June 2023
Reviewed: 1 June 2023
Adi
Israelview+breakfast++staff
Stayed in May 2023
Reviewed: 14 April 2023
Manar
Bahrainconstruction work noise in the morning
Stayed in April 2023
Reviewed: 11 April 2023
Luciana
PolandThey gave me the last room of the corridor. And the floor was pretty dark, less nice than the other floors they asked for a 150 USD deposit per day that wasn’t informed before and the. take many days to get it back The pillows were good, but it could have been better for a 5 stars hotel
The attention of the personal was very good The hotel was clean and it has very nice views at different points of the building The breakfast was very good They provided still water and sparkling every day The room was spacious and it had balcony The quality of the towels was excellent
Stayed in April 2023
Reviewed: 7 April 2023
Asma-maria
LebanonEverything was perfect. The location is magical. The staff are friendly, efficient and keen to help. The beds are super comfortable. Breakfast is great and the view from the dining room is breathtaking. Parking facilities available. I would love to go back and back again.
Stayed in April 2023
Reviewed: 9 November 2022
López
Chilethe view
Stayed in November 2022
Reviewed: 30 October 2022
Philippe
FranceThe location of the hotel is exceptional with a sumptuous view over the Vieux Port The staff was very pleasant, attentive and efficient The rooms are spacious and very clean. The breakfast was abundant and offered many choices. The staff was also very attentive and efficient.
Stayed in October 2022
Reviewed: 8 October 2022
Carol
United Statesshower was fabulous
Stayed in October 2022
Reviewed: 30 September 2022
Hon
ThailandWe were given a room that had light bulbs not working,a bed that wasn't made and a slippery shower ( I am disabled) A terrible disappointment. ...seemingly lack of personel as nobody at entrance to help with luggage, etc...
Most things are standard 4-5 star hotel but this one is nicely decorated and the rooms nicely done. We were however compensated for its major shortcomings and we are grateful for that.
Stayed in September 2022
Reviewed: 28 September 2022
John
United KingdomFabulous views from the 7th floor restaurant where there is also an excellent breakfast.
Stayed in September 2022
Reviewed: 8 September 2022
Fbrega
ItalyThe SPA is nice but need some maintenance
very nice rooftop with spectacular view on the port of Marseille
Stayed in August 2022
Reviewed: 5 September 2022
Mary
IrelandExpected a lot nicer spa access. There was only steam room and sauna. No aromatherapy room, no relaxation room & no herbal teas or fruit for guests. The hydro pool/ jacuzzi was nice. We were asked to move from our table after dinner on our last evening although we had not finished our wine. Also there were only 6 in the brasserie at the time so lots of other free tables. We had not been told when we were seated at our table that it was “reserved” for someone else at a later time. It dampened our last evening at the hotel as I had to repeatedly tell staff that I would not be moving table. We had a 4.45 am taxi on our last night at the hotel & I told the hotel in advance. No offer of a picnic breakfast was offered. I was advised that I could book and pay for room service so no allowance for €60 for 2 breakfasts we would not have.
Staff were mostly friendly. Beds were very comfy. Shampoo etc was very nice. Views were amazing.
Stayed in September 2022
Reviewed: 2 September 2022
Jane
United Kingdomdecor needs attention. change metal bedroom windows
efficient helpful friendly staff
Stayed in September 2022
Reviewed: 22 August 2022
Ting
United Kingdomvery good breakfast
Stayed in August 2022
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