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Reviews of Best Western St Etienne Aéroport 4 stars

2 Boulevard Pierrre Desgranges, 42160 Andrézieux-Bouthéon, France

#3 of 3 hotels in Andrézieux-Bouthéon

Guests' Choice

Review score

Based on 202 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.9

  • Location

    7.9

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    7.5

  • Free WiFi

    8.2

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Showing 1 - 9

  • Reviewed: 8 August 2017

    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Not being told at time of booking restaurant and bar would be closed for 2 weeks while chef had a holiday!!! Arrived after a long time in the car travelling to find only a couple of sandwiches and a few drinks available out of a fridge. No nearby restaurants. 3 hungry and thirsty children makes a grumpy family!! Rooms were pretty grim too, very dated and an extremely uncomfortable bed.

    A very helpful receptionist who kindly ordered and went out and picked up pizza for my family as we discovered restaurant and bar were closed for 2 weeks!!!!

    Stayed in August 2017

  • Reviewed: 13 January 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Room décor is dated & needs to be refurbished; The price was expensive (similar that Paris without the same standard)

    Only 4* hotel in the area. Spacious restaurant & reception area

    Stayed in January 2017

  • Reviewed: 24 September 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No gym.

    Amazing French Cuisine experienced during two lunches. Three course lunch was delicious and awesome presentation. Excellent service as well. Free and secure parking. Comfortable meeting room and excellent snack services.

    Stayed in September 2016

  • Reviewed: 27 December 2016

    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    It took way too much to get the baby cot and the extra bed done.

    The room was quite big.

    Stayed in December 2016

  • Reviewed: 9 August 2016

    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely hotel , great pool, very good customer service .

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 November 2015

    • Business trip
    • Solo traveller

    Nothing

    Very nice staff, nice room, very clean. Nice restaurant on site. Good parking

  • Reviewed: 1 November 2015

    • Leisure trip
    • Couple

    Management extremely helpful and efficient in dealing with any problems

  • Reviewed: 13 July 2015

    • Leisure trip
    • Couple

    Poor standard of Friday evening meal. This,apparently, was due to lack of kitchen staff at weekends.

    Close to the motorway

  • Reviewed: 3 February 2015

    • Business trip
    • Couple

    pas de frigo

There are also 5 reviews without text. These impact the overall review score.

Showing 1 - 9

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