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Reviews of Stars Lille Est Villeneuve d'Ascq

7 Rue Entre Deux Villes, 59650 Villeneuve d'Ascq, France

#17 of 17 hotels in Villeneuve d'Ascq

Guests' Choice

Review score

Based on 493 hotel reviews

6.0

Score breakdown

  • Cleanliness

    5.5

  • Comfort

    5.1

  • Location

    7.2

  • Facilities

    5

  • Staff

    7.5

  • Value for money

    6

  • Free WiFi

    5

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Showing 1 - 45

  • Reviewed: 11 November 2017

    6.7
    Good value for money for the unambitious.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The rooms need some renovation and there should be 2 duvets when there are 2 guests. The bed cover needs to be replaced.

    It's near to the shopping centre V2 and close to metro station. You can comfortably park your car outside of the hotel. The room was ok to sleep in for 2 nights and it didn't smell wrong as some people wrote into the references.

    Stayed in November 2017

  • Reviewed: 10 April 2017

    3.3
    Lovely staff. Disgusting rooms
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness of the room, carpets and bed was disgusting. We asked for a twin and got a double, it stank of stale smoke. Towel rail hanging off in the bathroom. Electric socket hanging off the wall. Bed covers were threadbare and thin. Heating didn't work properly. No extra pillows were available (we had one very very thin one and one very slightly thicker one. Table in the room was broken.

    The water pressure for the shower was excellent. The staff spoke very limited English but tried their best to understand and were friendly. It's such a shame as the hotel could be really nice

    Stayed in April 2017

  • Reviewed: 6 December 2016

    9.6
    Great Hotel
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 30 nights
    • Submitted via mobile

    It's a cheap and clean hotel. The cleaning lady is very kind. And she cleaned the room very carefully. My meaning is the lady who has silver hair ( the black hair lady is not so good. She did her work roughly) Very very good. It's near the metro station and commercial center. Very convenient. Most important, it's close to my working place! I stayed in this hotel for about 30 days. love this hotel!

    Stayed in December 2016

  • Reviewed: 17 November 2016

    3.8
    Awful smell of cigarettes in my room even with my explicit...
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Awful smell of cigarettes in my room even with my explicit reservation on booking.com for nonsmoking room!!! Apparently there weren't another available room. It was unpleasant to spend a night at this place. The room was superficially cleaned. Next time I'll pay more attention during my reservation. The photos on the site are not recent.

    Stayed in November 2016

  • Reviewed: 17 October 2016

    7.1
    Very simple place, the bed was good, but the shower was...
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Very simple place, the bed was good, but the shower was so-so. Fair for the money I spent. I just wanted a bed close to Lille University and it worked well for me. I would not stay there for more than 1-2 nights.

    Stayed in October 2016

  • Reviewed: 7 June 2018

    5.0
    I'm very disappointed about the hotel utilities
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room qualities are very poor they are in terrible state.

    The hotel stufs are exelent

    Stayed in June 2018

  • Reviewed: 8 September 2017

    6.7
    Convenient location
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All rooms seem to smell of smoking, small twin beds

    Convenient location

    Stayed in September 2017

  • Reviewed: 5 August 2017

    5.4
    Breakfast ok
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Needs upgrading

    Breakfast ok

    Stayed in August 2017

  • Reviewed: 16 December 2016

    7.1
    Very good location
    • Business trip
    • Couple
    • Double Room
    • Stayed 5 nights

    Close to the Shopping Centre and the underground station

    Stayed in November 2016

  • Reviewed: 10 December 2016

    4.6
    The rooms were outdated, the bed too small and the room had...
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were outdated, the bed too small and the room had a weird smell. The breakfast was ok but not worth 8€.

    Stayed in December 2016

  • Reviewed: 1 November 2016

    6.7
    Staff was helping.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 18 nights
    • Submitted via mobile

    Wi-Fi was worst, it was a headache to use the Internet.

    Staff was helping.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 April 2016

    4.2
    The staff were pleasant enough - other Thant that it was a...
    • Leisure trip
    • Solo traveller

    1 it's in a poor location there is nowhere to walk other than a shopping Centre 2 the carpets and decoration is in need of replacement. The carpets are threadbare, the paint is hanging off the walls inside and out 3 it smells 4 the breakfast is pathetic 5 I left early and didn't stay the second night. The staff did not seam surprised 6 the very worst hotel I have every stayed in. It wasn't expensive but I expect basic cleanliness and standards even the shower in the room was falling to pieces

    The staff were pleasant enough - other Thant that it was a dump

  • Reviewed: 17 March 2016

    4.6
    Staff was nice
    • Business trip
    • Solo traveller

    Noisy! Couldn't sleep before 3.30am because of the noise in the hotel (other guests). The beds are not great either with lumpy pillows and thin blankets over average sheets.

    Staff was nice

  • Reviewed: 6 January 2016

    9.6
    Location is perfect for visiting L'aM (10m), Lille town...
    • Leisure trip
    • Solo traveller

    Location is perfect for visiting L'aM (10m), Lille town (12m), Louvre-Lens (24m), Ghent (50m), Bruges (55m), Brussels (1h20), French ports 60-70m on toll-free fast roads. Large Centre Commercial on doorstep with choice of eating venues. Secure parking accessible by intercom-raised barrier. Rooms entirely soundproofed & zero noise in road-facing room. Very good fast WiFi accessible all areas & reasonable download speeds but uploads very slow. Perfectly comfortable spacious double bed and room size whilst fine for those staying overnight, is a 'little' cramped with small adequate shower-WC.

  • Reviewed: 7 December 2015

    2.9
    The location of hotel is good very close to the mall center.
    • Business trip
    • Solo traveller

    The breakfast was very poor, we paid 8 euro but for nothing. The bathroom is old and not clean enough for example the sink is broken. The reception woman is not nice.

    The location of hotel is good very close to the mall center.

  • Reviewed: 25 May 2015

    7.5
    then distance from university, close to shopping, nice and...
    • Group

    not enough new and modern, the walls are dirty and should be painted, not with dirt and arreignées

    then distance from university, close to shopping, nice and comfort hotes

  • Reviewed: 14 May 2015

    7.1
    Nice breakfast, free parking, proximity to metro.
    • Business trip
    • Solo traveller

    The room needs a serious renovation, there is no kettle, fridge, hairdryer or iron in the room. Bad smell of tobacco smoke outside the room.

    Nice breakfast, free parking, proximity to metro.

  • Reviewed: 22 April 2015

    7.5
    Location, friendly staff, nice breakfast, free private...
    • Business trip
    • Solo traveller

    The rooms need renovation, the shower does not work, the wi-fi is unstable, no hairdryer, no kettle, no iron, no fridge.

    Location, friendly staff, nice breakfast, free private parking.

  • Reviewed: 14 April 2016

    6.3
    Lack of blackout blind/ curtain.
    • Business trip
    • Solo traveller

    Lack of blackout blind/ curtain. Outside lights shining into the room all night

  • Reviewed: 28 March 2016

    7.5
    The breakfast was delicicous.
    • Leisure trip
    • Family with older children

    Room and douches a bit too small.

    The breakfast was delicicous.

  • Reviewed: 30 October 2015

    6.3
    free parking, location, nice staff
    • Business trip
    • Solo traveller

    the room badly needs a serious renovation

    free parking, location, nice staff

  • Reviewed: 9 October 2015

    6.3
    the location is good for metro and shopping
    • Business trip
    • Solo traveller

    the bed sheets and carpets were dirty

    the location is good for metro and shopping

  • Reviewed: 4 October 2015

    7.1
    Helpful staff
    • Business trip
    • Solo traveller

    Poor WiFi & no telephone or LIFT

    Helpful staff

  • Reviewed: 2 October 2015

    7.9
    near all amenities
    • Leisure trip
    • Couple

    difficult to find

    near all amenities

  • Reviewed: 28 September 2015

    4.6
    Stunk of smoke, no electric as sockets broken, door handle...
    • Leisure trip
    • Group

    Stunk of smoke, no electric as sockets broken, door handle fell off

  • Reviewed: 13 September 2015

    6.3
    Location.
    • Business trip
    • Solo traveller

    The room seriously needs a renovation.

    Location.

  • Reviewed: 5 September 2015

    5.8
    Free parking, location.
    • Business trip
    • Solo traveller

    The room needs to be renovated.

    Free parking, location.

  • Reviewed: 13 August 2015

    6.3
    Location
    • Business trip
    • Solo traveller

    The room needs serious renovation,

    Location

  • Reviewed: 9 August 2015

    6.3
    Free parking, nice staff, location.
    • Business trip
    • Solo traveller

    The room need to be renovated.

    Free parking, nice staff, location.

  • Reviewed: 2 August 2015

    5.8
    Easy to find
    • Business trip
    • Solo traveller

    Worn off rooms.

    Easy to find

  • Reviewed: 2 August 2015

    5.8
    Free parking, location, nice staff.
    • Business trip
    • Solo traveller

    The hotel rooms need serious renovation. Smell of tobacco in non-smoking rooms.

    Free parking, location, nice staff.

  • Reviewed: 22 July 2015

    6.3
    Friendly staff, nice breakfast.
    • Business trip
    • Solo traveller

    The rooms need serious renovation. Bad smell of cigarettes everywhere outside the room.

    Friendly staff, nice breakfast.

  • Reviewed: 12 July 2015

    6.3
    Friendly staff, free parking, convenient location.
    • Business trip
    • Solo traveller

    Room badly needs a serious renovation.

    Friendly staff, free parking, convenient location.

  • Reviewed: 5 July 2015

    6.7
    The rooms need some serious renovation.
    • Business trip
    • Solo traveller

    The rooms need some serious renovation. No a/c.

  • Reviewed: 30 May 2015

    6.3
    Friendly staff, free parking, nice breakfast.
    • Business trip
    • Solo traveller

    The room badly needs renovation. bad smell of tobacco in the entire corridor.

    Friendly staff, free parking, nice breakfast.

  • Reviewed: 28 May 2015

    4.2
    I appreciated the fact the Staff were very friendly.
    • Business trip
    • Solo traveller

    I appreciated the fact the Staff were very friendly.

  • Reviewed: 10 May 2015

    6.3
    Breakfast
    • Business trip
    • Solo traveller

    The room needs renovation.

    Breakfast

  • Reviewed: 26 April 2015

    7.1
    Nice breakfast, very friendly staff, good location, free...
    • Business trip
    • Solo traveller

    No kettle in the room, the rooms need renovation.

    Nice breakfast, very friendly staff, good location, free parking.

  • Reviewed: 20 April 2015

    7.1
    Frindly people, good bed
    • Business trip
    • Couple

    Noisy

    Frindly people, good bed

  • Reviewed: 12 April 2015

    6.3
    nice breakfast, friendly staff.
    • Business trip
    • Solo traveller

    The room needs some renovation.

    nice breakfast, friendly staff.

  • Reviewed: 4 April 2015

    6.7
    Nice breakfast, very friendly staff, good price.
    • Business trip
    • Solo traveller

    The room could be cleaner, the shower in particular.

    Nice breakfast, very friendly staff, good price.

  • Reviewed: 12 March 2015

    7.9
    Location, price, breakfast.
    • Business trip
    • Solo traveller

    No coffee machine at breakfast, no kettle in the room.

    Location, price, breakfast.

  • Reviewed: 10 March 2015

    8.8
    Good prestation
    • Leisure trip
    • Solo traveller

    Good prestation

  • Reviewed: 20 January 2015

    6.7
    location,clean, staff was nice
    • Leisure trip
    • Couple

    not enough towels. shower doors were not closing correctly

    location,clean, staff was nice

  • Reviewed: 4 January 2015

    7.9
    Staff très sympas
    • Business trip
    • Solo traveller

    Staff très sympas

There are also 19 reviews without text. These impact the overall review score.

Showing 1 - 45

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