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Reviews of Citotel Stim'Otel 3 stars

105 Bd du president Carnot, 47000 Agen, France

#3 of 9 hotels in Agen

Guests' Choice

Review score

Based on 431 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.9

  • Location

    8.5

  • Facilities

    7.5

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    7.6

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Showing 1 - 36

  • Reviewed: 11 September 2018

    7.1
    I liked the room, the layout, with the desk and all
    • Leisure trip
    • Group
    • Single or Double Room
    • Stayed 1 night
    • Submitted via mobile

    The blankets and everything on the bed was super heavy and difficult to sleep comfortably with. And the receptionist couldn’t speak a word of English even though there was a sign literally right next to him that said «we speak english»

    I liked the room, the layout, with the desk and all

    Stayed in September 2018

  • Reviewed: 19 May 2018

    7.5
    Staff was very friendly and helpful and Agen is a lovely town
    • Leisure trip
    • Couple
    • Single or Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not the fault of the hotel but they had roadworks and construction happening outside the hotel

    Staff was very friendly and helpful and Agen is a lovely town

    Stayed in May 2018

  • Reviewed: 4 February 2018

    6.3
    He didn't break his neck on the stairs.
    • Leisure trip
    • Couple
    • Single or Double Room
    • Stayed 1 night

    We stayed at the hotel in winter two yrs ago and it was great. But this time they were doing a previously unannnounced renovation. The construction workers woke us up at 8:30. My husband has difficulty walking - he is 89. Only when we tried to go down to breakfast, did we discover that the elevator had been put out of service. Our room was on the top floor. It was an uncomfortable situation, he started to go down on foot, the housekeeping people were excited. The boss came running, eventually the workmen re-started the elevator, but we were told it would be working only until 12:30. After breakfast, there was another long wait for it to be restored. The toilet did not flush, the room was quite small. It is not honest when you discovered that renovation is in progress, AFTER you have arrived, and when you are paying full price. That is very sneaky and unfair. I am not saying this to be nasty, I am saying this for the benefit of fellow travellers.

    The location is wonderful, the beds and bed linens are fine. The hotel restaurant is quite good and is a convenience and the room was quiet.

    Stayed in February 2018

  • Reviewed: 4 October 2017

    8.8
    Booked last minute and the room was not exactly as described...
    • Leisure trip
    • Couple
    • Single or Double Room
    • Stayed 1 night

    room a bit dated

    Booked last minute and the room was not exactly as described on booking.com but was clean and quiet and the staff were helpful and friendly.

    Stayed in September 2017

  • Reviewed: 24 August 2017

    6.7
    Not Great
    • Leisure trip
    • Couple
    • Single or Double Room
    • Stayed 1 night

    Booked this as a last minute and just needed a room for one night on the way to the Dordogne. It really was a depressing, concrete hotel, rooms a bit gaudy.

    Air con good.

    Stayed in August 2017

  • Reviewed: 16 August 2017

    7.5
    A comfortable stay in a hotel convenient for the station
    • Leisure trip
    • Solo traveller
    • Single or Double Room
    • Stayed 1 night

    The lighting took a bit of adjusting. No tea making facilities of course. The restaurant was closed for the summer break, and there wasn't much choice of restaurants nearby.

    The decor seemed to be quite new quite pleasing - the bed was very wide and very comfortable.

    Stayed in August 2017

  • Reviewed: 5 March 2017

    6.7
    Budget hotel
    • Business trip
    • Solo traveller
    • Single or Double Room
    • Stayed 1 night
    • Submitted via mobile

    I don't think that it deserves a score of 8 and wouldn't describe it as a good hotel. It's an ok hotel.

    The hotel is a budget hotel and has a restaurant. The hotel is clean and modern. The decor is ok but poor quality. The hotel is fine for a business stay and quiet enough. There is public parking within 50 meters.

    Stayed in February 2017

  • Reviewed: 25 July 2018

    10
    Fantastic bed and bedding.
    • Leisure trip
    • Group
    • Single or Double Room
    • Stayed 1 night

    Fantastic bed and bedding. Very good breakfast for a hotel of this quality.

    Stayed in July 2018

  • Reviewed: 1 May 2018

    8.8
    Roadworks directly outside the hotel.
    • Leisure trip
    • Solo traveller
    • Single or Double Room
    • Stayed 1 night
    • Submitted via mobile

    Roadworks directly outside the hotel. Hardly their fault

    Stayed in April 2018

  • Reviewed: 15 January 2018

    7.9
    Breakfast Nice
    • Leisure trip
    • Solo traveller
    • Single or Double Room
    • Stayed 2 nights

    No shower curtain

    Breakfast Nice

    Stayed in January 2018

  • Reviewed: 25 August 2017

    7.5
    Ok for one night and convenient for walking into centre
    • Leisure trip
    • Couple
    • Single or Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room darkly furnished with depressing dark red chenille bedspread.

    Handy for walking to centre of town.

    Stayed in August 2017

  • Reviewed: 11 August 2017

    10
    A well-appointed hotel and central for the more interesting areas of the city.
    • Leisure trip
    • Group
    • Single or Double Room
    • Stayed 1 night

    Gluten free bread was given but had to be requested having made the request when booking.

    Stayed in August 2017

  • Reviewed: 12 July 2017

    10
    Excellent place to stay
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Nithing

    Excellent bathroom and good storage comfortable beds.

    Stayed in July 2017

  • Reviewed: 9 April 2017

    2.9
    Staff were unfriendly
    • Leisure trip
    • Family with young children
    • Single or Double Room
    • Stayed 1 night

    Staff were unfriendly Telephone wasn't working No space to keep clothes No lights on the corridor

    Stayed in April 2017

  • Reviewed: 20 January 2017

    8.8
    helpfulness of staff
    • Couple
    • Single or Double Room
    • Stayed 1 night

    helpfulness of staff excellent meal in restaurant

    Stayed in January 2017

  • Reviewed: 9 January 2017

    10
    Very near station
    • Leisure trip
    • Solo traveller
    • Single or Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very near station

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 20 May 2016

    6.3
    Staff very pleasant.
    • Leisure trip
    • Couple

    Security for bicycles questionable. Other guest had bikes stolen from inside hotel the day prior. We put our bikes in our room, as Conference Room storage offered was not consistently supervised or locked. Bit of a tough area.

    Staff very pleasant. Hotel clean and functional

  • Reviewed: 22 September 2015

    9.2
    Very friendly staff.
    • Leisure trip
    • Family with young children

    Attention: The parking is not 4.5euro max. a day but 7.5euro (I arrived at 17h and left at 10h next morning). Cafe at breakfast could be stronger ...

    Very friendly staff. Rooms quiet and clean. Close to Walibi and downtown. You can easily walk with restaurants very close. Breakfast ok for a french hotel where usually you only get croissant and jam.

  • Reviewed: 20 September 2015

    9.2
    Location, parking , friendly staff , clean rooms.
    • Leisure trip
    • Group

    Being woken up in the mornings by cleaning staff , when notice on door said do not disturb or enter. Breakfast , unless you got down early food had run out. Kitchen staff not helpfull

    Location, parking , friendly staff , clean rooms.

  • Reviewed: 12 September 2015

    9.6
    Hotel seems to attract a lot of business travellers.
    • Leisure trip
    • Solo traveller

    A few minor irks: There is no screen on the bath/shower so water goes everywhere. A small screen would be helpful. The sensor light in the bathroom went on every time you walked past the bathroom. No storage for luggage and minimal hanging space for clothes. Might have been nice to have been greeted at breakfast and to have everything explained.

    Hotel seems to attract a lot of business travellers. The location is excellent - very near the train station, buses run past the door and pedestrian shopping area 3 min walk away. The staff were very welcoming, efficient and helpful. The room was very clean and it was nice to have an English language channel (CNN) because the French dub everything. The restaurantserved good food. Breakfast was generous and a good variety.

  • Reviewed: 6 September 2015

    10
    I liked the location as it was walking distance from Agen...
    • Leisure trip
    • Solo traveller

    It is a great small hotel, and I enjoyed my stay there.

    I liked the location as it was walking distance from Agen station. The rooms were clean and tidy. It was perfect for myself as it was like a single room with 2 single beds. I was only there for 2 nights and did not have breakfast at the hotel as I woke up late in the mornings.

  • Reviewed: 19 July 2015

    8.3
    Staff were extremely helpful.
    • Leisure trip
    • Couple

    We were on a bike trip so only had a small back pack each. Don't think the room could have accommodated our two large suitcases plus two backpacks which we were in Europe with.

    Staff were extremely helpful. No problem to store our bikes in a secure location. Service at the hotel restaurant was also very obliging and the food was great.

  • Reviewed: 5 July 2015

    7.9
    We arrived in Agen in the afternoon on a Sunday and the...
    • Leisure trip
    • Couple

    Neither my wife or I speak much French and the staff spoke limited English, this was not a problem but when my wife's breakfast transpired to have a fresh fruit salad that seemed to be off and a yougart that was off it was too difficult to try and explain, my more traditional French breakfast of croisants etc was OK

    We arrived in Agen in the afternoon on a Sunday and the place was dead as is the norm for French towns on a Sunday. The hotel was easy to find with Sat Nav and the staff member was helpful. We were allowed to put our motorcycles in a locked garage within the hotels underground car park. Hotel was clean and tidy and served our needs very well. Location was excellent for the town and the room spacious enough and quite modern with a clean and comfortable bed and clean bathroom. We would stay again.

  • Reviewed: 11 May 2016

    8.3
    Son emplacement central
    • Leisure trip
    • Family with older children

    Son emplacement central La gentillesse du personnel

  • Reviewed: 10 May 2016

    7.5
    literie correcte
    • Leisure trip
    • Couple

    so

    literie correcte

  • Reviewed: 26 January 2016

    4.2
    restaurant closed Saturday night.
    • Leisure trip
    • Couple

    restaurant closed Saturday night. poor breakfast. small room.disappointing.

  • Reviewed: 12 November 2015

    8.3
    No Restaurant
    • Leisure trip
    • Couple

    No Restaurant

  • Reviewed: 9 November 2015

    9.2
    Quick and efficient booking and checking in systems.
    • Leisure trip
    • Couple

    Quick and efficient booking and checking in systems.

  • Reviewed: 9 October 2015

    7.5
    Able to check in early when feeling pretty exhausted from...
    • Leisure trip
    • Couple

    Able to check in early when feeling pretty exhausted from travel was great. Neat room with good facilities. Breakfast downstairs also nice.

  • Reviewed: 6 October 2015

    9.2
    Nice and central, staff great.
    • Leisure trip
    • Couple

    Nice and central, staff great.

  • Reviewed: 3 October 2015

    8.8
    staff very helpful
    • Leisure trip
    • Couple

    staff very helpful

  • Reviewed: 14 September 2015

    9.2
    Convenient location for station and eating out
    • Leisure trip
    • Group

    Convenient location for station and eating out

  • Reviewed: 6 September 2015

    7.9
    Location was great
    • Leisure trip
    • Solo traveller

    They forgot to call me twice for my wake up call

    Location was great Service was fine

  • Reviewed: 11 June 2015

    9.6
    The ladies on the front counter were very welcoming, all...
    • Leisure trip
    • Solo traveller

    no complaints

    The ladies on the front counter were very welcoming, all staff were accommodating.

  • Reviewed: 18 May 2015

    8.3
    Restaurant was nice.
    • Leisure trip
    • Couple

    Restaurant was nice. Good staff

  • Reviewed: 21 April 2015

    10
    Friendliness of staff, who spoke very good english and were...
    • Leisure trip
    • Couple

    Nothing

    Friendliness of staff, who spoke very good english and were extremely helpful regarding parking etc.

There are also 14 reviews without text. These impact the overall review score.

Showing 1 - 36

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