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  5. Reviews of Novotel Suites Calais Coquelles Tunnel Sous La Manche

Reviews of Novotel Suites Calais Coquelles Tunnel Sous La Manche 4 stars

Place De Cantorbery, 62231 Coquelles, France

#6 of 10 hotels in Coquelles

Guests' Choice

Review score

Based on 214 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.4

  • Location

    8.5

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    7.4

  • Free WiFi

    8.2

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Showing 1 – 75

  • Reviewed: 11 December 2018

    10
    Very happy
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 4 nights

    This is more an observation rather than dislike. The only English channels on the TV that worked were the news ones - the film numbers offered on the menu didn't work. A couple more toiletries in the bathroom wouldn't go amiss.

    The bed was extremely comfortable and the room kept very clean. The breakfast had a good selection of options from yoghurts, fruit, croissant to bacon, eggs, sausages and waffles.

    Stayed in December 2018

  • Reviewed: 14 October 2018

    7.5
    great
    • Leisure trip
    • Couple
    • Executive Suite with 1 Queen Bed and 1 Single Bed (3 adults)
    • Stayed 1 night

    Bed comfy, Room large and clean. Asked to change rooms onto quiet side of hotel. No fuss. hanged us immediateyly Location within walking distance of the shopping city. Bathroom large with all the necessary shampoos etc

    Stayed in September 2018

  • Reviewed: 30 September 2018

    7.5
    Convenient for travelling to car ferry
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night

    No restaurant. The staff at the Ibis hotel were very uncooperative. However, the nearby oriental restaurant was excellent.

    Convenient for travelling to car ferry

    Stayed in September 2018

  • Reviewed: 11 September 2018

    5.0
    Great stop over before long journey.
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Nothing really it does what it says on tin.

    Convenient location for shopping and channel tunnel and an ideal stop off before a long journey through France and well priced.

    Stayed in September 2018

  • Reviewed: 10 September 2018

    9.6
    Eurotunnel stopover
    • With a pet
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed (3 Adults)
    • Stayed 1 night

    No restaurant, so needed eat at the adjoining IBIS (which had very limited and poor food) Breakfast wasn't the best with only one fruit juice.

    New comfy beds and pillows. Location is fantastic for the Euro tunnel. They were very happy to receive the dogs and the rooms were quiet. Room was clean and had an empty fridge so ideal for storing the dogs' food.

    Stayed in September 2018

  • Reviewed: 28 August 2018

    5.0
    HAVE BEEN THERE 15-20 TIMES. ALL THIS TIME HAVE WATCHED THIS HOTEL DECLINE. WE WILL NOT BE RETURNING
    • Leisure trip
    • Couple
    • Executive Suite with 1 Queen Bed and 1 Single Bed (2 adults)
    • Stayed 2 nights

    THESE PEOPLE ADVERTISE MULTITUDES OF CHANNELS, WHEN YOU GET IN THE ROOM THE TV INSTRUCTIONS SHOW CHANNELS FOR ENGLISH FILMS THAT ARE PROVIDED ... ONLY PROBLEM IS, NEITHER US OR THE 2 MEMBERS OF STAFF WHO TRIED COULD GET THEM ON. PLENTY OF CHANNELS FOR THEIR FRIENDS THE GERMANS. I SPEAK SOME FRENCH SO I COULD TOLERATE IT BUT WAS A MISERABLE EXPERIENCE FOR MY WIFE

    BED WAS COMFORTABLE

    Stayed in August 2018

  • Reviewed: 28 July 2018

    9.2
    Very comfortable rooms and location for onward travel is excellent.
    • Leisure trip
    • Family with young children
    • Superior Suite with Double Bed and Single Bed (3 Adults)
    • Stayed 1 night

    We had an issue while paying for our return visit as the card machine wasn't working but the receptionist was adamant it was us as someone had paid by card earlier and it had worked fine. I phoned the bank and was advised our cards were fine that the error was coming through from the machine but she would not listen and was not prepared to look into the issue or offer alternatives. Fortunately we were able to scrap together the money to pay in cash and she simply shrugged her shoulders when we asked her to help.

    We have stayed many times and is ideal for our family because of location and the amount of room in each room. It is very safe, especially at the moment with the French Police (CRS) being stationed in the carpark. Restaurant in the IBIS is excellent value for many and food is great too. Breakfast is a little pricey but there is lots of choice and quality is very good.

    Stayed in July 2018

  • Reviewed: 25 May 2018

    7.9
    Well located in the City Europe complex the hotel provided a good stopover enroute viathe Calais fer
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted via mobile

    The bed was a little hard and the room slightly dated.

    Very good tea and coffee making facilities with a cartridge coffee machine in the room. The breakfast was superb with the ability to cook to your own taste providing a unique touch.

    Stayed in April 2018

  • Reviewed: 22 May 2018

    7.9
    Clean, comfortable but expensive.
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 4 nights
    • Submitted via mobile

    Not able to sleep with the window open as there was no way to secure it.

    We like the ability to cater for ourselves. Every time we’ve stayed here the staff have been friendly and helpful and the rooms clean and comfortable. On the two occasions we were assigned a room at the front we were able to change to one overlooking the car park. We found the front too noisy.

    Stayed in April 2018

  • Reviewed: 2 May 2018

    7.9
    Pleasant, spacious and functionnal
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night

    I know exactly what I get from this hotel so there is nothing that I do not like.

    We like the spacious rooms, the convenient parking behind the hotel. All this facilitates our journey to the UK.

    Stayed in April 2018

  • Reviewed: 14 April 2018

    8.3
    The rooms were functional and had everything we needed.
    • Leisure trip
    • Family with young children
    • Executive Suite with 1 Queen Bed and 1 Single Bed (3 adults)
    • Stayed 1 night
    • Submitted via mobile

    Rooms starting to look a little worn

    The rooms were functional and had everything we needed. The car parking was convenient and free. The flexibility of reception allowed for our unexpectedly (very) late arrival. It was clean and comfortable. Coffee machine n the room was a bonus. We didn’t try the breakfast.

    Stayed in April 2018

  • Reviewed: 16 March 2018

    9.2
    Location is excellent.
    • Business trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night

    No dining facility on site but available next door

    Location is excellent. Very good selection available for breakfast Very secure parking due to the number of police in the area

    Stayed in March 2018

  • Reviewed: 13 January 2018

    5.4
    Convenient for stopping right next to channel tunnel, but zero glitz.
    • Leisure trip
    • Family with young children
    • Superior Suite with Double Bed and Single Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Bathroom and toilet separate, both have a caravan feel to them, room too hot, minibar didn't work and tap water not recommended for young babies.

    Big room, right next to Tunnel.

    Stayed in January 2018

  • Reviewed: 14 December 2017

    9.6
    Relaxing, restful and comfortable
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 4 nights

    Lack of toiletries and the return of the movie options

    Excellent choice of options for breakfast. Warm, friendly without being 'in your face'. Very comfortable bed - loved the coffee machine.

    Stayed in December 2017

  • Reviewed: 11 November 2017

    9.2
    Great place to stay
    • With a pet
    • Solo traveller
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted via mobile

    The kettle in the room had scum in it. A restaurant in the hotel would have been nice.

    Nicely designed room, very comfortable. Great staff. Healthy and delicious snacks for sale.

    Stayed in November 2017

  • Reviewed: 8 October 2017

    7.5
    Comfortable, well equipped room with lots of space. Nice to have both a bath and separate walk in sh
    • With a pet
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted via mobile

    A small basic supply of basic crockery and cutlery would have been appreciated in place of 2 paper cups and wooden stirring sticks. Also charge for the dog was excessive at 12€ whereas net door at the Ibis owned by the same group the charge is just 5€. When I asked for an explanation of the difference they said it was because Novotel did a deep clean after accommodating a pet can't believe Ibis don't claim to do the same and not convinced that either do it!!

    Well equipped with kettle, microwave, fridge and coffee machine. Arriving late we were able to make ourselves hot drinks without having to go down to the bar. Similarly in the morning we could eat breakfast cereal we had brought with us and get away quickly without having to take the extra time it takes to enjoy the buffet breakfast. On this occasion time was a valuable.

    Stayed in September 2017

  • Reviewed: 19 September 2017

    8.8
    Convenient stop on in way home
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted via mobile

    No restaurant at the hotel although some in walking distance. About 35 police officers having breakfast when I came down - little bit intimidating

    Very convenient for the tunnel, clean and comfortable

    Stayed in September 2017

  • Reviewed: 7 August 2017

    8.3
    Dependable family hotel. Great location
    • Leisure trip
    • Family with young children
    • Executive Suite with 1 Queen Bed and 1 Single Bed (2 adults)
    • Stayed 1 night
    • Submitted via mobile

    Expensive - £220 for one night.

    Great hotel for our family of four. Two single beds for the children. Proper bath and separate shower so two people can get clean at the same time after the journey there! Convenient for the tunnel. Very close to the cite Europe shopping centre with plenty of restaurants to chose from. No restaurant in the hotel - they serve breakfast and drinks but no evening meals. Food is available in the Ibis next door.

    Stayed in August 2017

  • Reviewed: 17 July 2017

    8.8
    Very nice hotel for travellers by car
    • Leisure trip
    • Family with young children
    • Executive Suite with 1 Queen Bed and 1 Single Bed (3 adults)
    • Stayed 2 nights
    • Submitted via mobile

    I would add a few more tea bags for the room of thee

    Very friendly staff, good breakfast, comfortable room. Big shopping mall and outlet center next door.

    Stayed in July 2017

  • Reviewed: 12 July 2017

    9.6
    The best stopping place on your way from or to the Channel Tunnel.
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night

    This time, we were on the ground floor ( on previous occasions we have been upstairs), and we found differences in the layout. I don't know if all the rooms have been redesigned or only the ground floor, but we didn't like the fact that the toilet had been moved and wasn't separate anymore, nor the fact that the toilet was much taller than previously ( My feet didn't touch the floor when I sat on it).

    As usual, the room was very spacious, the bed comfortable, the kitchen useful, the breakfast copious and the staff very friendly. We also like the fact that the car park is secure ( especially with all the french police staying in the hotel on our last 2 visits.

    Stayed in June 2017

  • Reviewed: 2 July 2017

    9.2
    Nice, fresh and clean accommodation.
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Nice, fresh and clean accommodation. Located near to a shopping centre (5 min walk) where you can have tea. 20 mins away from Calais ferry port. Friendly and helpful reception staff. Room facilities were good - nice to know there is a kettle for a cup of tea :)

    Stayed in July 2017

  • Reviewed: 29 June 2017

    9.6
    Excellent for overnight stay when using ferries or channel tunnel.
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed (3 Adults)
    • Stayed 1 night

    a choice of scrambled eggs instead of a fried egg for breakfast.

    The room and facilities, easy to access, friendly staff. Sharing the car park and hotel with French CRS officers must make it the safest placeto stay in Calais!

    Stayed in June 2017

  • Reviewed: 19 June 2017

    9.2
    Comfortable and convenient
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed (3 Adults)
    • Stayed 1 night

    Room was directly above front entrance and people gathered beneath during the warm evening were quite noisy. Not really the hotel's fault but a room at the rear would have been better

    Spacious comfortable rooms, proper pillows, close to Cite Europe and Channel Tunnel, generally quiet rooms, good value on a special offer

    Stayed in June 2017

  • Reviewed: 30 May 2017

    7.5
    Ideal choice if arriving late/leaving early on the Eurotunnel
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Rooms are fairly basic and the bathroom feels a little bit like being on an aeroplane. It would have been nice to know they did interconnecting rooms as we may have booked two rooms to benefit from the extra space.

    The property is very convenient for the Eurotunnel and nearby shopping. It is very easy to find and parking is not a problem. The staff were friendly and the room was clean. The free mini-bar was a welcome surprise.

    Stayed in May 2017

  • Reviewed: 3 December 2018

    10
    Great stop off on our visit to France
    • Leisure trip
    • Group
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted via mobile

    All OK

    Great location, nice rooms, great breakfast.

    Stayed in December 2018

  • Reviewed: 29 October 2018

    9.2
    Excellent experience
    • With a pet
    • Couple
    • Executive Suite with 1 Queen Bed and 1 Single Bed (2 adults)
    • Stayed 1 night
    • Submitted via mobile

    No restuarant

    Comfort

    Stayed in October 2018

  • Reviewed: 5 October 2018

    9.6
    Clean and very comfortable
    • Leisure trip
    • Couple
    • Executive Suite with 1 Queen Bed and 1 Single Bed (2 adults)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean and very comfortable

    Stayed in September 2018

  • Reviewed: 1 October 2018

    7.5
    Lovely comfortable room, plenty of space.
    • Leisure trip
    • Family with young children
    • Executive Suite with 1 Queen Bed and 1 Single Bed (3 adults)
    • Stayed 1 night
    • Submitted via mobile

    Reception, had 5min wait before anyone appeared for us to sign in.

    Lovely comfortable room, plenty of space.

    Stayed in September 2018

  • Reviewed: 16 September 2018

    7.9
    The beds are extremely comfortable
    • Leisure trip
    • Family with young children
    • Executive Suite with 1 Queen Bed and 1 Single Bed (3 adults)
    • Stayed 1 night
    • Submitted via mobile

    The beds are extremely comfortable

    Stayed in September 2018

  • Reviewed: 3 September 2018

    9.6
    Hotel near Eurotunnel
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Did seem a little expensive for what it was.

    Clean, large rooms. Helpful staff.

    Stayed in August 2018

  • Reviewed: 2 September 2018

    5.4
    Perfect for the Eurotunnel
    • With a pet
    • Leisure trip
    • Group
    • Executive Suite with 1 Queen Bed and 1 Single Bed (3 adults)
    • Stayed 1 night
    • Submitted via mobile

    The hotel has been remodeled but the rooms look tired, and worn, and generally lacks comfort

    The location is excellent and the staff is friendly

    Stayed in September 2018

  • Reviewed: 1 September 2018

    9.2
    Nice size room
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted via mobile

    Partition curtain steps to bathroom and toilet

    Nice size room

    Stayed in August 2018

  • Reviewed: 19 August 2018

    9.6
    Would stay again.
    • Business trip
    • Group
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast basic. No restaurant.

    Excellent hotel

    Stayed in August 2018

  • Reviewed: 14 August 2018

    5.8
    Over all OK but not suitable for travellers crossing France to other countries
    • Leisure trip
    • Family with young children
    • Executive Suite with 1 Queen Bed and 1 Single Bed (3 adults)
    • Stayed 1 night

    Looks like it is in Calais but far from Ferry port or Frethun station

    Beds are comfortable, seperate toilet

    Stayed in August 2018

  • Reviewed: 13 August 2018

    8.8
    Friendly with clean and good facilities. No complaints.
    • Leisure trip
    • Family with young children
    • Superior Suite with Double Bed and Single Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Clean and friendly. Good facilities.

    Stayed in August 2018

  • Reviewed: 12 August 2018

    9.6
    Ideal for a one night stopover.
    • Leisure trip
    • Group
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted via mobile

    Clean and very comfortable, close to le tunnel, ideal for a one night stopover. Excellent breakfast.

    Stayed in August 2018

  • Reviewed: 29 July 2018

    4.2
    Nothin, but might be ok for travellers through tunnell
    • Leisure trip
    • Couple
    • Executive Suite with 1 Queen Bed and 1 Single Bed (2 adults)
    • Stayed 1 night
    • Submitted via mobile

    Very dirty, heavy layers of dust on all surfaces

    Nothin, but might be ok for travellers through tunnell

    Stayed in July 2018

  • Reviewed: 16 July 2018

    7.9
    Excellent location and value for money with the chance to take a dog
    • Leisure trip
    • Family with young children
    • Superior Suite with Double Bed and Single Bed (3 Adults)
    • Stayed 1 night

    Not much

    Stayed in July 2018

  • Reviewed: 13 July 2018

    9.6
    The breakfast, the coffee Machine and extras in our room
    • Leisure trip
    • Family with young children
    • Executive Suite with 1 Queen Bed and 1 Single Bed (3 adults)
    • Stayed 1 night
    • Submitted via mobile

    The pillows were awful. Really uncomfortable.

    The breakfast, the coffee Machine and extras in our room

    Stayed in July 2018

  • Reviewed: 4 May 2018

    10
    Excellent vakue and extremely clean beyond expectations
    • Business trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night

    Only the car noise as above

    Everything was 100% maybe next time a room overlooking the car park would have less passing car noise.

    Stayed in May 2018

  • Reviewed: 20 April 2018

    9.2
    Great stop over on a long trip
    • Leisure trip
    • Family with young children
    • Executive Suite with 1 Queen Bed and 1 Single Bed (3 adults)
    • Stayed 1 night

    The bathroom was a little dated with water leaking out when taking a shower.

    We had a suite which was great at a very reasonable price.

    Stayed in March 2018

  • Reviewed: 13 April 2018

    8.8
    Convenient for Channel Tunnel
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night

    It did the job, nothing stood out.

    Car park is shared with the police, so chances of break ins probably quite low.

    Stayed in March 2018

  • Reviewed: 6 April 2018

    7.9
    An excellent and much-used stop point for us on our regular journeys to the south of France by car.
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed (3 Adults)
    • Stayed 1 night

    Proximity to the Autoroute is a big bonus.

    Stayed in March 2018

  • Reviewed: 26 March 2018

    8.3
    Perfect pit stop on the journey back to Switzerland
    • With a pet
    • Leisure trip
    • Couple
    • Executive Suite with 1 Queen Bed and 1 Single Bed (3 adults)
    • Stayed 1 night

    great location, convenient, value for money

    Stayed in March 2018

  • Reviewed: 18 February 2018

    7.5
    Convenient, clean and secure
    • Leisure trip
    • Family with young children
    • Superior Suite with Double Bed and Single Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Room provisions, like soaps, tea/coffee were a little limited for a 4* hotel

    Location and security

    Stayed in February 2018

  • Reviewed: 23 January 2018

    8.3
    Great facilities other than lack of served dinner in restaurant
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night

    No dinner options at the hotel

    Location, cleanliness and convenience The staff was helpful enough.

    Stayed in January 2018

  • Reviewed: 20 December 2017

    9.2
    Good location for the tunnel
    • With a pet
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted via mobile

    Air con in room was very poor

    Location near the tunnel

    Stayed in December 2017

  • Reviewed: 18 December 2017

    10
    Excellent value for money.
    • Leisure trip
    • Group
    • Superior Suite with Double Bed and Single Bed
    • Stayed 2 nights
    • Submitted via mobile

    Clean, friendly staff good location.

    Stayed in December 2017

  • Reviewed: 6 December 2017

    9.2
    na
    • Business trip
    • Solo traveller
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night

    na

    na

    Stayed in December 2017

  • Reviewed: 5 December 2017

    10
    Really good.
    • Leisure trip
    • Couple
    • Executive Suite with 1 Queen Bed and 1 Single Bed (3 adults)
    • Stayed 1 night

    Good sized room, really good breakfast.

    Stayed in December 2017

  • Reviewed: 16 November 2017

    10
    Comfortable and convenient
    • With a pet
    • Solo traveller
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted via mobile

    No restaurant

    Comfy bed

    Stayed in November 2017

  • Reviewed: 11 November 2017

    10
    We stay here every time we use the tunnel.
    • Leisure trip
    • Family with young children
    • Superior Suite with Double Bed and Single Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Clean, quiet, perfect location.

    Stayed in November 2017

  • Reviewed: 4 November 2017

    7.1
    It was a good place to stay after the Tunnel.
    • Family with young children
    • Superior Suite with Double Bed and Single Bed (3 Adults)
    • Stayed 1 night

    The breakfast could have been better.

    Stayed in October 2017

  • Reviewed: 23 October 2017

    7.1
    Convenient overnight stop but nothing glamourous
    • Leisure trip
    • Solo traveller
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted via mobile

    Rooms were very tired

    Convient location next to the eurotunnel

    Stayed in October 2017

  • Reviewed: 13 October 2017

    8.3
    Perfect stop for an early eurotunnel
    • Business trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night

    location

    Stayed in September 2017

  • Reviewed: 8 October 2017

    7.1
    Enough for short stay
    • Leisure trip
    • Family with young children
    • Superior Suite with Double Bed and Single Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Reception service was too casual

    Location that approaching from Euro tunnel

    Stayed in October 2017

  • Reviewed: 15 September 2017

    9.2
    It was a good experience for just an overnight stay.
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Convenient to Euro tunnel, felt safe because of police nearby. Helpful staff.

    Stayed in September 2017

  • Reviewed: 11 September 2017

    5.8
    Ok
    • With a pet
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted via mobile

    Bland hotel and some type of insects some dead and some living !

    Easy access easy parking

    Stayed in September 2017

  • Reviewed: 11 September 2017

    8.8
    Overall, very good
    • With a pet
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night

    Nothing

    I asked for extra tea, sugar and milk which I was given. The staff are extremely professional and helpful.

    Stayed in September 2017

  • Reviewed: 4 September 2017

    5.8
    Old room
    • Business trip
    • Solo traveller
    • Executive Suite with 1 Queen Bed and 1 Single Bed (2 adults)
    • Stayed 1 night
    • Submitted via mobile

    Old room

    Stayed in September 2017

  • Reviewed: 16 August 2017

    8.8
    Cooking own eggs
    • Business trip
    • Couple
    • Executive Suite with 1 Queen Bed and 1 Single Bed (2 adults)
    • Stayed 1 night
    • Submitted via mobile

    Cooking own eggs

    Stayed in August 2017

  • Reviewed: 13 August 2017

    9.6
    Location, cleanliness,nice atmosphere
    • Leisure trip
    • Family with young children
    • Superior Suite with Double Bed and Single Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Location, cleanliness,nice atmosphere

    Stayed in August 2017

  • Reviewed: 12 August 2017

    10
    Clean friendly
    • Leisure trip
    • Family with young children
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean friendly

    Stayed in August 2017

  • Reviewed: 7 August 2017

    3.8
    Served a purpose but rather expensive, a rip off.
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted via mobile

    The reception area smelt disgusting. The perfumed air was less than pleasant.

    Stayed in August 2017

  • Reviewed: 4 August 2017

    6.3
    Very basic breakfast Had to cook own eggs 1st time ever...
    • Leisure trip
    • Group
    • Superior Suite with Double Bed and Single Bed (3 Adults)
    • Stayed 1 night

    Very basic breakfast Had to cook own eggs 1st time ever and I'm 78 years 4 star HOW DID THEY GET THAT

    Stayed in August 2017

  • Reviewed: 25 July 2017

    10
    I
    • Leisure trip
    • Family with young children
    • Superior Suite with Double Bed and Single Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    I

    Stayed in July 2017

  • Reviewed: 24 July 2017

    10
    Great as always!
    • With a pet
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night

    Great as always! Wouldn't stay anywhere else when using Tunnel.

    Stayed in July 2017

  • Reviewed: 21 July 2017

    7.5
    A Convenient Stop
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted via mobile

    The price was a little high.

    The facilities were excellent.

    Stayed in July 2017

  • Reviewed: 16 July 2017

    9.2
    Beds v comfy
    • Leisure trip
    • Family with young children
    • Superior Suite with Double Bed and Single Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    More tea/coffee/milk in room

    Beds v comfy

    Stayed in July 2017

  • Reviewed: 15 July 2017

    5.4
    Very handy for Chunnel
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted via mobile

    No facilities. AC poor and very poor overpriced breakfast

    Very handy for Chunnel

    Stayed in June 2017

  • Reviewed: 1 July 2017

    6.3
    Would not stay there again.
    • With a pet
    • Leisure trip
    • Couple
    • Superior Suite with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted via mobile

    The bed was too small and too soft; we hardly slept. There was also much traffic noise.

    The staff and the included breakfast.

    Stayed in June 2017

  • Reviewed: 28 June 2017

    7.1
    Comfy beds and bedding.
    • Leisure trip
    • Solo traveller
    • Superior Suite with Double Bed and Single Bed
    • Stayed 4 nights
    • Submitted via mobile

    Room on the noisy side of the hotel. 3 coffee pods with coffee machine, not much for 2 people

    Comfy beds and bedding. Good wifi

    Stayed in June 2017

  • Reviewed: 19 June 2017

    10
    Location
    • Leisure trip
    • Family with young children
    • Superior Suite with Double Bed and Single Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in June 2017

  • Reviewed: 5 June 2017

    7.9
    Great value for families
    • Leisure trip
    • Family with young children
    • Executive Suite with 1 Queen Bed and 1 Single Bed (3 adults)
    • Stayed 1 night

    Excellent location for the Chunnel. Breakfast good. All rooms had double bed and two singles

    Stayed in June 2017

  • Reviewed: 29 May 2017

    6.3
    just for a stop over
    • Leisure trip
    • Couple
    • Executive Suite with 1 Queen Bed and 1 Single Bed (2 adults)
    • Stayed 2 nights

    Prefab room No charm at all

    For a stop over not for a stay Coffee and mini bar free

    Stayed in May 2017

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