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Reviews of Novotel Suites Rouen Normandie

10 Quai De Boisguilbert - Îlot Pasteur, 76000 Rouen, France

#17 of 38 hotels in Rouen

Guests' Choice

Review Score

Based on 457 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.2

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    8.5

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Showing 1 - 25

  • Reviewed: February 25, 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 Double Bed and 2 Single Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No vegetables for breakfast and renovation noise in the morning

    Great and clean room.

    Stayed in February 2024

  • Reviewed: January 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Suite with 1 Double Bed and 2 Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No restaurant

    Nice location overlooking river

    Stayed in January 2024

  • Reviewed: January 8, 2024

    7.0
    Perfect place to rest your head
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 Double Bed and 2 Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was dissapointing. It was lower than my expectations from the last time we stayed. This could be down to limited staff after the new year, however considering the price of a breakfast I expected a little more.

    Thee room facilities, beds were so comfortable especially after a long drive. Got a good nights rest

    Stayed in January 2024

  • Reviewed: January 4, 2024

    8.0
    Good secure stopover. Don't forget Crit Aire for Rouen!
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 Double Bed and 2 Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No restaurant for evening meals but good selection 10mins walk away.

    Location was good for the shopping centre and bars etc along the river, and secure underground parking. Very clean and good facilities. Good breakfast and friendly staff.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Good one night stay.
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 Double Bed and 2 Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    14 euros for parking was a surprise Prefer a bathroom door that is solid and lockable.

    Family room was spacious. Pizza from bar in the evening was delicious.

    Stayed in December 2023

  • Reviewed: December 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 Double Bed and 2 Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was too soft for me

    Very good location and wonderful breakfast

    Stayed in December 2023

  • Reviewed: October 31, 2023

    9.0
    Great location, would definitely stay again
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 Double Bed and 2 Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Can't fault it

    Excellent location Free on street parking Great room and facilities Hot water

    Stayed in August 2023

  • Reviewed: October 9, 2023

    8.0
    Very convenient for travel to the UK
    • Leisure trip
    • Couple
    • Superior Suite with 1 Double Bed and 2 Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Liked the room… very well designed

    Stayed in October 2023

  • Reviewed: September 30, 2023

    8.0
    Good hotel, good location snd easy parking. but get a tram back to hotel at night.
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 Double Bed and 2 Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The derelict Park and over run area close by hotel

    Did not have breakfast. Location good, but not so happy walking back to hotel from town late at night.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    8.0
    Comfortable & pleasant stay.
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 Double Bed and 1 Single Bed
    • Stayed 1 night
    • Submitted from a mobile device

    We were happy with everything.

    Pleasant short stay on the river Seine with great service

    Stayed in September 2023

  • Reviewed: September 15, 2023

    8.0
    Very pleasant
    • Leisure trip
    • Couple
    • Superior Suite with 1 Double Bed and 1 Single Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No milk in the room Breakfast was appalling

    Location

    Stayed in August 2023

  • Reviewed: September 14, 2023

    7.0
    If you get the aircon fixed i would literally use you every time i travel through France
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 Double Bed and 2 Single Beds
    • Stayed 1 night

    The aircon in our room was broken. They did move us to another room but it was barely working in that one either making the night's sleep not the best due to the room being so hot

    Great location, easy to park in the street outside, lots of restaurant choices nearby, staff friendly and helpful, excellent breakfast, room spacious and clean, bed comfy. they also have an underground carpark but we couldnt use it due to our roof-box

    Stayed in September 2023

  • Reviewed: September 8, 2023

    9.0
    Excellent stay in beautiful city
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 Double Bed and 2 Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to dislike really

    Have stayed here a few times and always find this hotel a really good option for a short stay in Rouen. Great location, clean, parking available and staff always excellent.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    8.0
    The stay was very pleasant and I will definitely return to this hotel if I am back in Rouen.
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 Double Bed and 2 Single Beds
    • Stayed 3 nights

    The breakfast can be improved.

    The location is amazing. the cleanness of the room very good.

    Stayed in September 2023

  • Reviewed: August 31, 2023

    9.0
    Lovely hotel but make sure your car can fit in the underground car park
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 Double Bed and 2 Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We couldn’t fit our car into the underground car park so had to park on the road. The car got broken into while we were asleep and a lot of our stuff was taken. Do not park on the road unless you can see that there is a CCTV camera pointing at your car.

    The room was lovely and well thought out. The breakfast was good with a wide range of choices and the staff were friendly and very helpful.

    Stayed in August 2023

  • Reviewed: August 29, 2023

    8.0
    Good price and facilities only 10 minutes walk from city centre
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 Double Bed and 2 Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Good facilities and good price Only 10 min walk from city Center Nice breakfast Perfect for families

    Stayed in August 2023

  • Reviewed: August 28, 2023

    7.0
    Was ok for what we needed.
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 Double Bed and 2 Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Divider curtain in our family room was broken (missing panel) and some of the sliding blinds in the room were a bit damaged/worn. Pastries at breakfast were slightly burnt.

    Location was good, as was underground parking. Room was a good size and extras/facilities (kettle & nespresso machine, mini fridge, chrome cast tv etc) in the room were good.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 Double Bed and 1 Single Bed
    • Stayed 1 night

    Parking is narrow. and the place to eat break fast is not so big, so it was crowded.

    Room was clean, comfortable.

    Stayed in July 2023

  • Reviewed: August 24, 2023

    7.0
    Comfortable but quite pricey
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 Double Bed and 2 Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No parking available and that was why we had booked for secure parking. We were allowed to store bikes with the luggage

    Bed was very comfortable!!

    Stayed in August 2023

  • Reviewed: August 23, 2023

    7.0
    Good location, friendly staff, easy checkin
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 Double Bed and 2 Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    1 elevator, no stair access to garage, too many people at breakfast and staff couldn't handle it, but mabey because if the Holiday Season.

    Location was very good, easy access, parking in the building, big rooms. All clean.

    Stayed in August 2023

  • Reviewed: August 20, 2023

    9.0
    Great for an easy family stay, comfy and spotless with friendly staff!
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 Double Bed and 2 Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nice to be outside the main tourist area with great bus links in. Lots of parking for our tall vehicle. Bed were really comfy, front of house staff were super friendly. A light didn’t work in the loo and it was fixed so fast - excellent service!

    Stayed in August 2023

  • Reviewed: August 20, 2023

    8.0
    Functional, clean & comfortable.
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 Double Bed and 1 Single Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast area was too cramped and busy.

    Family room with one double and a single. Functional, clean and comfortable.

    Stayed in August 2023

  • Reviewed: August 18, 2023

    8.0
    Spacious family room in a good location
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 Double Bed and 2 Single Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The parking was restricted in height which was a disappointment for our car

    The room was spacious and the location near the river was nice

    Stayed in August 2023

  • Reviewed: August 18, 2023

    8.0
    All good. 👍
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 Double Bed and 2 Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    👍

    Nice hotel for a one-night stay. 👍

    Stayed in August 2023

Showing 1 - 25

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