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Reviews of Qualys-Hotel Bourg-en-Bresse Gare Terminus 3 stars

19, avenue Alphonse Baudin, 01000 Bourg-en-Bresse, France

#6 of 16 hotels in Bourg-en-Bresse

Guests' Choice

Review score

Based on 448 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8

  • Location

    8

  • Facilities

    7.6

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    7.8

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Showing 1 - 50

  • Reviewed: 11 September 2018

    9.2
    Great, cheap, clean location right near the train station
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Room seemed to have a slight smoky smell. Water from tap at bathroom basin was way too low pressure - if this was a water saving measure, its too much, as I could hardly get a dribble of water to come out. Water pressure needs to be fixed.

    Great location right next to the train station, with a few food options nearby. Walked to the old town from there and then to the football stadium. Friendly staff and clean and large room. Good TV and wi-fi. Seemed to have energy saving devices throughout the hotel which is great to see!

    Stayed in September 2018

  • Reviewed: 27 August 2018

    8.3
    This 19th century hotel is charming and well maintained, an...
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    This 19th century hotel is charming and well maintained, an unsuspected gem from the outside. Once inside, you'll discover well preserved mosaic floors, a vast garden and spacious rooms. One tiny drawback, the decoration inside the bedroom could be slightly updated. But it remains excellent value for money!

    Stayed in August 2018

  • Reviewed: 19 August 2018

    7.9
    Good option for a one night stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Not quite what it seems at first! Location is right by train station, but a 10/15 minute walk from centre.

    The hotel has a charming faded grandeur. The grand entrance hall has an antique lift but all is not as it seems - the antique lift doesn't work and the real lift is a modern one. The rooms, while clean, are standard and do not match the opulence of the lobby. The staff, however, are exceptionally friendly and there is a lovely large garden. There is no air-conditioning, but staff were happy to provide a fan.

    Stayed in August 2018

  • Reviewed: 10 August 2018

    6.7
    Our stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning and room very hot despite ac machine being provided. Made sleeping difficult. Also wasps on and in food at breakfast and breakfast very basic No tea or coffee in room but was able to get some in morning from breakfast room

    Pleasant helpful staff Large clean room and bathroom

    Stayed in August 2018

  • Reviewed: 1 July 2018

    10
    Great Stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Great Hotel in a location that meant a short walk away not Town. Friendly & Helpful Staff. Clean, with a large Bathroom & walk-in shower.

    Stayed in July 2018

  • Reviewed: 14 October 2017

    9.2
    Excellent hotel in Bourg en Bresse
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    All was fine

    Very helpful staff at reception who pointed me towards a Brasserie where I had a wonderful evening meal. All in all very comfortable hotel

    Stayed in September 2017

  • Reviewed: 21 September 2017

    10
    Stunning hotel & made more special by the fantastic staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Absolutely nothing.

    Beautiful hotel, incredible bedroom, fantastic location & incredible staff who were super helpful.Definitely hope to return in the future.

    Stayed in September 2017

  • Reviewed: 7 August 2017

    7.5
    We really enjoyed the fact that the hotel has got a private...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The price. After traveling in France for a few weeks, that bedroom seemed overpriced, considering what we were getting and comparing it to other hotels of the same standard.

    We really enjoyed the fact that the hotel has got a private parking area, since we were traveling by car. Other than that, I must highlight the lovely private garden.

    Stayed in August 2017

  • Reviewed: 6 August 2017

    8.3
    A perfect hotel if it is < 28 degrees C.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Only 3 things; airco, airco and airco. If it is hot outside (>28 degr C) it is even hotter inside. When it is hot you have to choose between not sleeping due to very high temp with windows closed or not sleeping due to very high temperature and noisy with windows open. A simple ventilator to let the cool night air in would have been very welcome!

    Lovely hotel personnel; garden; decoration; Spacious room; very good beds; nice and big bathroom;

    Stayed in August 2017

  • Reviewed: 19 July 2017

    9.2
    Wonderful older hotel, lovely staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The lovely young desk clerk (Emily?) was very helpful with recommending a restaurant and a light show that made our visit to Bourg-en-Bresse memorable. We don't speak French and she spoke a little English and made that effort to help us. Location is fantastic for train travel. The fan in the room was a much needed amenity on a hot night. We had a very early breakfast which they accommodated.

    Stayed in June 2017

  • Reviewed: 5 April 2017

    7.5
    - it actually seemed to be a triple room in fact
    • Solo traveller
    • Double Room
    • Stayed 1 night

    - some furniture seemed out of date

    - it actually seemed to be a triple room in fact - big room and large newly done bathroom - the location is unbeatable

    Stayed in April 2017

  • Reviewed: 15 March 2017

    6.7
    just opposite the train station, pleasant staff, easy...
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    the decor of the room is a bit outdated (bathroom is renovated, though) Wi-Fi kept on disconnecting

    just opposite the train station, pleasant staff, easy check-in and check-out

    Stayed in March 2017

  • Reviewed: 9 March 2017

    8.3
    Great place to stop en route to the Alps.
    • Leisure trip
    • Group
    • 3 rooms
    • Stayed 1 night
    • Submitted via mobile

    Some of the rooms were newly refurbished - these were great but one of the rooms for our party smelt if smoke and had very tired decor.

    Great place to stop on the way to the Alps. Secure car park and friendly staff.

    Stayed in February 2017

  • Reviewed: 11 February 2017

    9.6
    Second stay better than first one
    • Business trip
    • Couple
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    The bed was as comfortable as at home, room was spacious, tidy and with a brand new bathroom. Wifi was very fast and connecting was easy. Staff was super, reception, breakfast lady, all of them.

    Stayed in February 2017

  • Reviewed: 14 August 2018

    2.5
    Very poor
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rverything

    Nothing

    Stayed in August 2018

  • Reviewed: 11 July 2018

    8.3
    Beds good.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Beds good. Spacious rooms. Lovely furniture. Loved the garden.

    Stayed in July 2018

  • Reviewed: 22 May 2018

    9.6
    Set in beautiful grounds vey elegant hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Set in beautiful grounds vey elegant hotel

    Stayed in May 2018

  • Reviewed: 15 May 2018

    9.6
    A perfect town centre hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The room was spacious and comfortable. Good bathroom. Nice cosy conservatory. Lovely garden with outdoor seating. Great breakfast.

    Stayed in May 2018

  • Reviewed: 30 April 2018

    9.2
    lovely place
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    hotel has a wonderful big (the size of a small park) back garden, this adds immensely to the overall sense of comfort!

    Stayed in April 2018

  • Reviewed: 11 April 2018

    8.3
    I am appreciated that my dog was well come too and hotel was...
    • With a pet
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    I am appreciated that my dog was well come too and hotel was provided special package for him 😊 Easy access at motorway

    Stayed in April 2018

  • Reviewed: 19 February 2018

    9.2
    right place, right time - I will use it again
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    too much noise from the railway

    The croissants were very flaky, the bed was very comfortable

    Stayed in February 2018

  • Reviewed: 21 January 2018

    7.1
    Nice bed.
    • Business trip
    • Couple
    • Standard Triple Room
    • Stayed 1 night

    Breakfast was big disappointment.

    Nice bed. Good location!

    Stayed in January 2018

  • Reviewed: 5 November 2017

    7.9
    Very comfortable
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    No hot breakfast

    Clean and good value

    Stayed in November 2017

  • Reviewed: 18 September 2017

    5.4
    Ok but plenty of room for improvement.
    • Leisure trip
    • Solo traveller
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Rooms needed updating and some identity i.e. Pictures on walls. Showers needed screens.

    Bed was comfortable.

    Stayed in September 2017

  • Reviewed: 12 September 2017

    8.3
    Great garden
    • With a pet
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room very bare and old fashioned

    Very clean

    Stayed in September 2017

  • Reviewed: 10 July 2017

    10
    an excellent stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    it was all good, especially the parking

    Stayed in July 2017

  • Reviewed: 20 April 2017

    9.6
    Delightful overnight stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautiful gardens. Travelling with 2 dogs who were made most welcome

    Stayed in April 2017

  • Reviewed: 27 March 2017

    9.6
    Consistently good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Wi-fi disconnects after about 5-10 minutes of being idle, not very convenient to need to reconnect all the time.

    The garden was blossoming!

    Stayed in March 2017

  • Reviewed: 13 March 2017

    6.7
    The staff
    • Group
    • Double Room
    • Stayed 2 nights

    room furniture, and bathroom. Cold b'fast.

    The staff

    Stayed in March 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 4 October 2015

    8.8
    Large room, overlooking garden.
    • Leisure trip
    • Couple

    Large room, overlooking garden. Close to station, but nevertheless quiet. Very helpful staff allowed us to leave our bag when arriving around 9 am and then leaving around 16.00 the next day,

  • Reviewed: 23 September 2015

    7.9
    It is engaged in a well overdue update but this did not...
    • Leisure trip
    • Couple

    Nothing

    It is engaged in a well overdue update but this did not disturb our stay. Our room was large and had already been updated. It was good. It has a remarkable garden and a charming ambiance

  • Reviewed: 31 August 2015

    6.3
    The staff was very welcoming and the garden is beautiful
    • Leisure trip
    • Couple

    The bed had a heavy duvet, the room had no aircon, for a warm night of August it really wasn't the best choice. The bathroom had no gadgets, the water pressure was very low and the bathroom door was broken. Not worth the money and the current rating!!

    The staff was very welcoming and the garden is beautiful

  • Reviewed: 3 August 2015

    9.6
    The large and characterful room, comfortable bed and a large...
    • Business trip
    • Solo traveller

    Everything was excellent.

    The large and characterful room, comfortable bed and a large en suite bath. friendly and helpful staff. Secure parking was useful.

  • Reviewed: 11 July 2015

    9.2
    A charming small hotel in a quiet location.
    • Leisure trip
    • Group

    i cannot think of anything I didn't like. Excellent value for money.

    A charming small hotel in a quiet location. Good views of lake from top two floors. I thoroughly recommend it, we will definitely return.

  • Reviewed: 7 July 2015

    5.0
    Reception staff were super - attentive, helpful, very smiley...
    • Leisure trip
    • Couple

    The hotel is tatty, old fashioned in a bad way, threadbare carpets, no air-conditioning and expensive for what you get.

    Reception staff were super - attentive, helpful, very smiley and efficient.

  • Reviewed: 10 June 2015

    8.8
    Lovely old building with large garage secure parking and big...
    • Leisure trip
    • Family with young children

    The large bath needs a shower curtain or equivalent.

    Lovely old building with large garage secure parking and big formal gardens. Has had recent renovation but has retained loads of great character including a fantastic old lift. Room was large and clean with huge bathroom and old possibly even retro style. Staff were helpful and friendly. Breakfast was usual European mixed selection.

  • Reviewed: 21 February 2015

    8.8
    All of the staff were fantastically freindly.
    • Leisure trip
    • Family with older children

    All of the staff were fantastically freindly. Haven't felt so genuinely welcome in a hotel in a long time!!! Good location to walk to the centre. Nice room, great bathroom, good breakfast. Will definitely stay there again if passing through.

  • Reviewed: 8 March 2016

    10
    The staff were very friendly and helpful
    • Business trip
    • Solo traveller

    The staff were very friendly and helpful

  • Reviewed: 29 December 2015

    10
    Good secure parking.
    • Leisure trip
    • Couple

    Good secure parking. Friendly staff, clean and comfortable.Good breakfast.

  • Reviewed: 3 October 2015

    8.8
    Comfortable room and very good location.
    • Leisure trip
    • Couple

    Comfortable room and very good location.

  • Reviewed: 3 September 2015

    9.6
    Very friendly staff.
    • Solo traveller

    Very friendly staff.

  • Reviewed: 12 August 2015

    6.7
    Friendly Staff.
    • Leisure trip
    • Couple

    Location. A good walk to a decent restaurant.

    Friendly Staff.

  • Reviewed: 26 July 2015

    7.1
    Staff were great, wifi worked well.
    • Leisure trip
    • Couple

    A little tatty.

    Staff were great, wifi worked well.

  • Reviewed: 23 July 2015

    9.2
    The staff are welcoming and helpful.
    • Leisure trip
    • Couple

    The staff are welcoming and helpful. They remembered us from our previous stay. The large garden is very peaceful.

  • Reviewed: 19 July 2015

    7.1
    Het vriendelijke en behulpzame personeel.
    • Leisure trip
    • Family with older children

    No airco in the rooms, very noisy streetsounds. Erg warm en een hoop lawaai.

    Het vriendelijke en behulpzame personeel. Friendly and helpfull staff.

  • Reviewed: 14 July 2015

    9.2
    Wonderful garden, very friendly staff, good sized...
    • Leisure trip
    • Family with older children

    Breakfast disappointing for 11€ per person.

    Wonderful garden, very friendly staff, good sized comfortable rooms and excellent price!

  • Reviewed: 23 June 2015

    9.6
    Extremely friendly and helpful staff.
    • Leisure trip
    • Couple

    Extremely friendly and helpful staff. Very good parking space.

  • Reviewed: 14 June 2015

    8.3
    Friendly staff, clean and spacious accommodation, on site...
    • Leisure trip
    • Couple

    Friendly staff, clean and spacious accommodation, on site parking.

  • Reviewed: 18 March 2015

    7.9
    Easy parking free just outside
    • Leisure trip
    • Group

    Had to ring to open up on return to hotel at 10pm

    Easy parking free just outside Good beds Big clean bathroom

  • Reviewed: 17 February 2015

    9.2
    Garage available.
    • Leisure trip
    • Family with young children

    Nothing

    Garage available. Excellent spot to sleep over on the way to the Alps.

There are also 16 reviews without text. These impact the overall review score.

Showing 1 - 50

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