Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Mercure Valence Sud 4 stars

2, rue De Chantecouriol, 26000 Valence, France

#10 of 26 hotels in Valence

Guests' Choice

Review score

Based on 643 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8

  • Location

    7.9

  • Facilities

    7.8

  • Staff

    8.3

  • Value for money

    7.6

  • Free WiFi

    8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 64

  • Reviewed: 8 May 2018

    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    I think this is not a 4 * hotel but more a good 3* hotel. Nothing really wrong with it but the impression that you get when entering the hotel is not of a 4* hotel.

    The room was great, size and confort where great! The bes is very comfortable. The staff where also very good and breakfast was ok! For us the location was well as it is located close to the highway.

    Stayed in May 2018

  • Reviewed: 23 September 2017

    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    Slow internet. Restaurant (Courte Paille) has terribly slow service Fire alarm rang twice in the night (someone smoking in room)

    Efficient, clean. parking,

    Stayed in September 2017

  • Reviewed: 30 August 2017

    • With a pet
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Room quite small. Bathroom facilities very poor. No bath, and shower was just a hand shower in the cubicle. Towels were cheap quality. This was the worst aspect of our experience.

    Good location near motorway. Room reasonably decorated. Staff friendly, particularly in restaurant. Restaurant good value.

    Stayed in August 2017

  • Reviewed: 27 July 2017

    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very understaffed, breakfast had only one member of staff on duty. Buffet style breakfast but almost all the food had ran out and the only member of staff could not possibly keep it all replaced. Not enough clean tables for people to be seated. Same story at the restaurant the night before although the staff worked their socks off not enough to keep up with demand over an hour wait for food. Staff did their best but simply not enough of them could not even get a drink at the bar later as no one to serve us. Bit of a shame as it was my sons birthday.

    Bed comfy and room nice enough with good air con

    Stayed in July 2017

  • Reviewed: 17 July 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Aircon not working in our allocated room-got an upgrade which was good but disruptive after a long drive. Restaurant was in the midst of building works-strange time to be doing this in June/July!So no tables inside-forced to sit outside,no shade-sweltering heat overlooking a busy road intersection. Have stayed here previously and this time was disappointed!

    Comfy bed

    Stayed in June 2017

  • Reviewed: 2 July 2017

    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    there was no notification that the restaurant was being refurbished the location was a little remote and there was what appeared to be a waste disposal and/or recycling plant next door

    the only real plus point was its convenience to the motorway

    Stayed in June 2017

  • Reviewed: 16 June 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    No explanation as to where the restaurant was or where breakfast would be the following day (different locations). Restaurant extremely busy so we were unable to dine when we would have liked and as the restaurant was busy hence the bar was unattended for long periods whilst the barman took drinks through to the restaurant.

    Lovely clean, fresh decor in a modern contemporary room. Really tasty breakfast. Everywhere was spotless. Very pleasant perfume could be smelt all along the corridors.

    Stayed in June 2017

  • Reviewed: 10 June 2017

    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights

    Staff was excellent. I do not speak french. Helpful in many ways. Went out of their way to help with transport to airport. Hotel is clean and comfortable

    Stayed in June 2017

  • Reviewed: 9 June 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Nothing so far as we were concerned.

    Stopover on way back from Spain and the hotel was very well located, offered good value and the restaurant was very good with excellent service.

    Stayed in May 2017

  • Reviewed: 19 March 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    AC. Not working correctly so had to open window as room was too hot for comfort. Road noise intrusive

    Easy to find. Dinner was good and well priced. Friendly and efficient service. Secure parking .

    Stayed in March 2017

  • Reviewed: 6 March 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    This is an excellent location to stop for the evening during our trips between Germany and Spain. The staff is always very courteous, the rooms are clean and comfortable and the restaurant great!

    Stayed in March 2017

  • Reviewed: 9 October 2016

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Restaurant wa pretty basic and our steaks pretty tough.

    Clean and pleasant room. Modern and pleasantly decorated. Very handy location just off motorway junction.

    Stayed in October 2016

  • Reviewed: 10 August 2016

    • Leisure trip
    • Family with older children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The waiter was fantastic, a real bundle of fun at the end of a very long days driving. The rooms were very clean and well equipped and the bed was really comfortable so overall an excellent stay

    Stayed in August 2016

  • Reviewed: 7 August 2016

    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. It was all very good

    Bed was so comfy, staff were pleasant, food tasty and the chef was very funny and made the restaurant a nice experience. Great location just off motorway.

    Stayed in August 2016

  • Reviewed: 23 June 2016

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was to expensive for what was on offer. Would of been nicee to of known renovations were ongoing before arrival. Location to city centre was a bit far if on foot

    Evening meal food was of a very good standard. The staff serving evening meal were excellent Room was good standard even though renervations were ongoing. Reception staff very pleasant and helpful.

    Stayed in June 2016

  • Reviewed: 14 June 2018

    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Close to the highway. Closes parking Clean and modern room

    Stayed in June 2018

  • Reviewed: 30 May 2018

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    No staff in restaurant at breakfast, had to get receptionist too locate waitress to replenish food and coffee!

    Hotel very clean

    Stayed in May 2018

  • Reviewed: 21 May 2018

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Something noisy on the roof with the wind

    Stayed in May 2018

  • Reviewed: 1 May 2018

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Been there several times always same standard and near motorway for travelling

    Stayed in April 2018

  • Reviewed: 16 April 2018

    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    WiFi not working

    Good breakfast

    Stayed in April 2018

  • Reviewed: 18 March 2018

    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    No English tv channels !?

    Parking

    Stayed in March 2018

  • Reviewed: 22 January 2018

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower compartment isn't well designed

    Easy access just off the motorway

    Stayed in January 2018

  • Reviewed: 28 December 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant was poor quality food. Friendly staff though

    Cleanliness and comfy bed

    Stayed in December 2017

  • Reviewed: 28 December 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was too small, humidity in the room, everything old

    Bed

    Stayed in December 2017

  • Reviewed: 13 October 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Side Entrance carpet needed hoovering..

    The upgrade to larger room was good..v nice room..

    Stayed in October 2017

  • Reviewed: 28 August 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    tiny room.

    clean room, pool, on site attached restaurant

    Stayed in August 2017

  • Reviewed: 12 August 2017

    • With a pet
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    food was basic burgers not much else on offer waiting staff over busy so we were forgotten

    the rooms small but clean and comfy

    Stayed in August 2017

  • Reviewed: 22 July 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very unhelpful staff and it felt like a prison camp being locked in.

    Stayed in June 2017

  • Reviewed: 7 July 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Nothing in particular

    position near motorway

    Stayed in June 2017

  • Reviewed: 26 June 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Stuff very friendly and professional. Room very neat. Food very good

    Stayed in June 2017

  • Reviewed: 25 June 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Problems with breakfast. Orange juice was off, grapefruit juice watery, coffee from a cheap machine with powdered milk was awlful.

    Stayed in June 2017

  • Reviewed: 8 June 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very convenient for stop en route from France to Spain

    Stayed in May 2017

  • Reviewed: 16 May 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Our first room was very little, no place at all for luggage . Restaurant was not updated.

    Easy access from the motorway. Our second room was big .

    Stayed in May 2017

  • Reviewed: 10 April 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    The Courte Paile serves a very poor quality food.

    The breakfast was very good.

    Stayed in April 2017

  • Reviewed: 6 January 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Too warm and was told that air-conditioning did not work in the winter!

    Room clean and comfortable

    Stayed in December 2016

  • Reviewed: 8 September 2016

    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good food good bed and walk in shower

    Stayed in September 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    The rooms are being refurbished. It looks like the designer is a 20 year old girl with no practical experience. Total flop.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 31 December 2015

    • Leisure trip
    • Couple

    Traveling between Spain and Germany this was a perfect place to spend the night. Nice, clean facility. Staff was great. Awesome bar and restaurant. will be our normal place to rest from now on.

  • Reviewed: 1 September 2015

    • Leisure trip
    • Family with young children

    They forgot towel for the kid, but after we call reception it was fix

    Easy access, good parking, enough big room for hotels in that class and money you pay

  • Reviewed: 2 August 2015

    • Leisure trip
    • Family with young children

    Nothing really except like most business hotels, the shower water can get out easily and cause the floor to be a bit wet.

    The location off the highway and the restaurant next door plus there is a big supermarket and petrol station close by are all positives. I want to highlight that Marine at the front desk was ezceptionally helpful. She speaks excellent English and helped us to find the closest Chinese restaurant and gave us the address. Thank you Marine.

  • Reviewed: 23 July 2015

    • Business trip
    • Solo traveller

    The hotel was in a good location close to the motorway, but the swimming pool was shut and it was 35 degrees on the day I was there also the food at the restaurant it was fantastic but poor service provide by the waiters I had 3 meals there and it was bad all 3 times. All the rest is okay. I would come back as the location and all other things it is great for me.

    The service provided by the reception desk it was stunning even with the pool close an young lady walked me there and extremely polite offer me to sunbath there it was good point and I done it.

  • Reviewed: 23 June 2015

    • Leisure trip
    • Couple

    Lovely welcome, very nice staff, lovely big room and free wifi throughout hotel. Everything was great and so close to motorway so ideal for us on an overnight stop but think it would be OK for visiting Valence and surrounding area as well.

  • Reviewed: 7 June 2015

    • Couple

    La salle de bain était salle et les joints des carrelages étaient bruns. Dommage pour un hôtel Mercure.

    À proximité de l'autoroute. Idéal pour faire une étape sur la route des vacances.

  • Reviewed: 7 May 2015

    • Leisure trip
    • Group

    Would have liked a stocked bar in our room nothing in it not even plugged in and a few more milks.

    staff were very friendly and helpful couldn't do more for us during our stay

  • Reviewed: 22 February 2015

    • Leisure trip
    • Couple

    The breakfast was uninspiring and a lot of items were finished by the time we came down even though there was still half an hour left of breakfast time.

    Having Courtepaille restaurant attached is convenient and good value for money

  • Reviewed: 23 May 2016

    • Leisure trip
    • Couple

    The toilet seat had a crack in it and made me bleed I have a photo it was so sore

  • Reviewed: 8 May 2016

    • Leisure trip
    • Couple

    A bit hard to locate, even with GPS!

    Like what you would expect in the US. Clean. Roomy. Modern.

  • Reviewed: 24 March 2016

    • Business trip
    • Solo traveller

    size of the room, old fashion hotel

    Not a Mercure standard - small room - noisy air conditioning ....

  • Reviewed: 8 March 2016

    • Leisure trip
    • Solo traveller

    Nothing

    Easy access from motorway, quiet and secure parking. Restaurant attached to hotel.

  • Reviewed: 9 January 2016

    • Business trip
    • Group

    The booking through bookings.com didn't go through, the hotel didn't receive the booking.

  • Reviewed: 7 January 2016

    • Group

    Too expencive breakfast.not enough fodd

    Nice view

  • Reviewed: 6 January 2016

    • Leisure trip
    • Couple

    Friendly staff, nice hotel, bar and restaurant open late which is perfect if driving through and need a late meal before bed

  • Reviewed: 21 December 2015

    • Leisure trip
    • Couple

    Very clean and comfortable hotel. Staff is very friendly.

  • Reviewed: 15 October 2015

    • Business trip
    • Solo traveller

    price is for a 4 star hotel hotel is a 3 star hotel. Price should be no more 60 euros.

    the location near the highway.easy access

  • Reviewed: 15 September 2015

    • Couple

    The room extremely small

    Ease of access to motorway.

  • Reviewed: 31 August 2015

    • Leisure trip
    • Couple

    Staff very friendly, excellent value for money

  • Reviewed: 31 August 2015

    • Leisure trip
    • Couple

    Position for us South of Lyon for our through journey to South of France the following day is excellent

  • Reviewed: 22 August 2015

    • Leisure trip
    • Family with older children

    Close to highway.

  • Reviewed: 18 August 2015

    • Leisure trip
    • Couple

    Easy to find and a clean room

  • Reviewed: 10 August 2015

    • Leisure trip
    • Couple

    excellent staff, pool was lovely

  • Reviewed: 28 July 2015

    • Leisure trip
    • Couple

    situation, confort, personnel, restaurant à côté

  • Reviewed: 28 June 2015

    • Leisure trip
    • Solo traveller

    Good food

  • Reviewed: 25 March 2015

    • Leisure trip
    • Couple

    Reception lady very impolite and unfriendly. Very heavy cloak smell in room.

    Leaving

  • Reviewed: 19 March 2015

    • Leisure trip
    • Solo traveller

    Not a bad experience, it is just that the location is far from anything & everything. One cannot walk anywhere.

There are also 18 reviews without text. These impact the overall review score.

Showing 1 - 64

Guests also reviewed these properties: