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Reviews of Novotel Valence Sud 4 stars

217 Avenue de Provence, 26000 Valence, France

#11 of 26 hotels in Valence

Guests' Choice

Review score

Based on 780 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8

  • Comfort

    8

  • Location

    8

  • Facilities

    7.9

  • Staff

    8.2

  • Value for money

    7.4

  • Free WiFi

    7.6

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Showing 1 - 75

  • Reviewed: 8 June 2018

    • Leisure trip
    • Couple
    • Superior Room with 1 Double bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    The dinner menu. Not straightforward. Bowl food is not popular with men! Return to recognisable food. Steaks and fish!

    Very near to autoroute and secure parking

    Stayed in June 2018

  • Reviewed: 23 April 2018

    • Leisure trip
    • Couple
    • Superior Room with 1 Double bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    No Milk for coffee in room

    Only fault was no milk left in our room to make coffee. Terrace very relaxing and sitting there with a cold beer after a long drive is ideal

    Stayed in April 2018

  • Reviewed: 22 November 2017

    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Appreciate coffee and tea in the room but what horrible paper cups.

    This is a comfortable hotel in a convenient location, with the anonymity that a hotel chain offers.

    Stayed in November 2017

  • Reviewed: 22 September 2017

    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Curt manner of waiter who took us to our table for dinner and forced us to sit at a specific table, stating that more appropriate tables were reserved when it became obvious that they were not!

    In general the staff were very friendly.

    Stayed in September 2017

  • Reviewed: 5 September 2017

    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    A more varied menu would make it even better.

    Meals were very good. Real bacon for breakfast was an unexpected bonus. Convienient location, rooms very comfortable.

    Stayed in August 2017

  • Reviewed: 31 August 2017

    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Personnel has very poor English knowledge or refuse to use it out of national pride. Who knows. Breakfast was on the poor side

    Outdoor terrace by the river

    Stayed in August 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good, but for 16€ it should be.

    This was a road trip stopover. Parking was plentiful and easy! The bar/restaurant has a charming water filled into a stream. It was so lovely! Room was comfortable and clean after a long drive. I don't think the hotel is near many things, but right off the highway and easy to find.

    Stayed in July 2017

  • Reviewed: 4 July 2017

    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    The only complaint was that the weather was very warm but the Duvet on the bed was so heavy and making us so uncomfortably warm.

    We never take breakfast

    Stayed in July 2017

  • Reviewed: 5 June 2017

    • Leisure trip
    • Family with young children
    • Superior Room with 1 Double Bed & Sofa (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Pool quite small and ice cold. Now 9 days since I was there and visiting doctor for injury sustained there. Small area meant for water to wash your feet as you enter pool area was not full of water just empty but in same tiles. I did not see small drop and fell in it scraping my ankle bone on the edge. Caused cut about 4cm.

    Good position on edge of main route to South France. Lovely property. Nice restaurant overlooking stream lit up at night.

    Stayed in May 2017

  • Reviewed: 28 May 2017

    • With a pet
    • Leisure trip
    • Couple
    • Superior Room with 1 Double bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    Slow bar service

    En route to Spain from Euro tunnel and it's the perfect half way stop. Just off the motorway, clean and comfortable and welcomes pets. There is a restaurant serving good food at reasonable prices. Breakfast was very good also.

    Stayed in May 2017

  • Reviewed: 10 April 2017

    • Leisure trip
    • Family with young children
    • Superior Room with 1 Double bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    Because breakfast was busy there were a few things that kept running out such as eggs and fresh fruit. The staff were doing their best but maybe needed one person just in charge of overseeing stock. Then it would be perfect!

    Very well stocked breakfast with hot and cold dishes . Lots of variety and fresh well prepared food. Bar staff very helpful

    Stayed in April 2017

  • Reviewed: 13 March 2017

    • Business trip
    • Solo traveller
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing really to complain about

    The hotel is modern comfortable with good facilities. The staff were pleasant and competent. The hotels big attraction is it's proximity to the A7 which was important as I was traveling to Nice.

    Stayed in March 2017

  • Reviewed: 21 October 2016

    • Leisure trip
    • Couple
    • Superior Room with 1 Double bed and Sofa
    • Stayed 1 night

    The dinner at the restaurant could have been much better !!!!!!!!!!!!! 1) we waited a very long time before getting attended. 2) the soup 5 vegetables was tasteless 3) L'entrecote was not à point but burned and hard as wood !!!!!!. Conclusion : never again !!!!!!!!!!!!!!

    Stayed in October 2016

  • Reviewed: 25 August 2016

    • Leisure trip
    • Family with older children
    • Superior Room with 1 Double Bed
    • Stayed 1 night

    Service at the bar is a bit slow while prices are quite high

    Tesla supercharger available Friendly staff, smooth early check-out Swimmingpool available to relax after a driving day Very nice terras (reservation is necessary in the weekend) for dinner, with a small river and waterfalls

    Stayed in July 2016

  • Reviewed: 22 August 2016

    • With a pet
    • Leisure trip
    • Family with young children
    • Superior Room with 1 Double Bed (3 Adults)
    • Stayed 2 nights

    Restaurant staff weren't very helpful or friendly. French customers got a lot better service and we were ignored. We had to move rooms as the air-con didn't work, it took a while but eventually it happened. You have to book the hotel restaurant as early as possible, otherwise it gets booked up and you get laughed at if you just turn up (they don't tell you that you have to book when you check in).

    A busy hotel that is a stop off for lots of travellers going north or south in France. The back of the hotel overlooking the stream is beautiful and the rooms were standard, but comfortable. The breakfast has a very good selection.

    Stayed in August 2016

  • Reviewed: 2 August 2016

    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night

    Nothing

    This is a Novotel with a difference. A meal in the restaurant on the edge of a valley with bubbling streams was worth the journey.. And France won at football.

    Stayed in July 2016

  • Reviewed: 2 August 2016

    • Leisure trip
    • Solo traveller
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    - poor value for money regarding room service. Photographed dinner cost 39 euros for condiments in jars, stale bread and an overheated flan

    - secure car park - predictable Novotel standards which are adequate. - good location for an overnight stopover - would stay again but not have room service!

    Stayed in July 2016

  • Reviewed: 30 July 2016

    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night

    Very disappointed with the carpet which was grubby & had several stains around the settee area. Also the aircon wasn't working in the room & this was one of the main criteria to stay at this hotel. This was a double room with only no comfortable chair just a grubby settee. This is the second stay at Novotel & have not been impressed with either. Other hotels I have stayed at have been far superior in cleanliness.

    Location & reception.

    Stayed in July 2016

  • Reviewed: 7 July 2016

    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Woken by the noise of people coming into reception in the early hours dragging suitcases across the reception area.

    The restaurant was very good. The room was a good size and very clean.

    Stayed in July 2016

  • Reviewed: 24 June 2016

    • With a pet
    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was old fashioned. Odd shaped bath which was uncomfortable Thin & small bath towels. Fridge hardly cold.

    Bed was comfortable. Room size quite spacious. Tesla super chargers in car park. Staff helpful. Restaurant modern. Good menu. Good wine list.

    Stayed in June 2016

  • Reviewed: 23 May 2018

    • Business trip
    • Solo traveller
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Very good and handy just off the toll road

    Stayed in May 2018

  • Reviewed: 20 May 2018

    • Leisure trip
    • Couple
    • Superior Room with 1 Double bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    Dining room too cramped and draughty. Menu a bit complicated. Wines a bit rough. Too much self service.

    Comfy bed

    Stayed in May 2018

  • Reviewed: 29 April 2018

    • With a pet
    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice size room, berygtet quiet and Well placed for the town centre restaurants

    Stayed in April 2018

  • Reviewed: 13 January 2018

    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    good location for a stopover on the way south. Good breakfast. Very good bed.

    Stayed in January 2018

  • Reviewed: 20 December 2017

    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    There was nothing negative

    Everything about the hotel was fantastic

    Stayed in December 2017

  • Reviewed: 23 September 2017

    • Business trip
    • Solo traveller
    • Superior Room with 1 Double bed and Sofa
    • Stayed 5 nights
    • Submitted via mobile

    Terrible wi-fi

    Stayed in September 2017

  • Reviewed: 21 September 2017

    • Couple
    • Superior Room with 1 Double bed and Sofa
    • Stayed 1 night

    Shower drained to bathroom floor via door joint at floor and door sides.

    Location to motorway, secure parking, setting, good public spaces.

    Stayed in September 2017

  • Reviewed: 12 September 2017

    • Leisure trip
    • Solo traveller
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Restaurant food quality poor and restaurant staff unfriendly. Roberta on reception was very helpful.

    Stayed in September 2017

  • Reviewed: 23 August 2017

    • Leisure trip
    • Family with young children
    • Superior Room with 1 Double Bed & Sofa (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Getting bitten

    All good excellent breakfast and service

    Stayed in August 2017

  • Reviewed: 22 August 2017

    • Leisure trip
    • Family with young children
    • Superior Room with 1 Double Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    the staff could have been nicer but it could be the language barrier

    bed comfy pool area nice but pool to cold

    Stayed in August 2017

  • Reviewed: 16 August 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The breakfast couldve been better

    Stayed in July 2017

  • Reviewed: 15 August 2017

    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed (3 Adults)
    • Stayed 1 night

    Nothing!

    Great stay - comfy and friendly. Everything I have experienced with Novotel.

    Stayed in July 2017

  • Reviewed: 6 August 2017

    • Leisure trip
    • Family with young children
    • Superior Room with 1 Double Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    It wasn't easy to see how we could walk to a restaurant and therefore had to eat in.

    Convenient for traveling south to Provence.

    Stayed in August 2017

  • Reviewed: 2 August 2017

    • Business trip
    • Solo traveller
    • Superior Room with 1 Double bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    Comfy room, excellent restaurant

    Stayed in August 2017

  • Reviewed: 20 July 2017

    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night

    This hotel has lovely pool and a natural stream on its back yard. Rooms were clean and bed was comfortable.

    Stayed in July 2017

  • Reviewed: 3 July 2017

    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    The bed : too small for 2 and " lumpy" pillows

    Breakfast , though expensive, wss good

    Stayed in July 2017

  • Reviewed: 2 July 2017

    • Leisure trip
    • Family with young children
    • Superior Room with 1 Double Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    No DVD in room as quoted on booking... 1 tea bag for three people??...no spoon to make tea only wooden stick..!! Expect more for price we paid..!!

    Stayed in July 2017

  • Reviewed: 25 June 2017

    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Dinner. Have stayed there several times but this time the food was very below standard expected of a Novotel

    The rooms were air conditioned and clean

    Stayed in May 2017

  • Reviewed: 21 June 2017

    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Could have had a better shower - was difficult to get into over a deep bath.

    The staff throughout were excellent.

    Stayed in June 2017

  • Reviewed: 11 June 2017

    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, save parking , exelent food and big breakfast. Enjoyed every mintr

    Stayed in June 2017

  • Reviewed: 18 May 2017

    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning

    Close to the motorway

    Stayed in May 2017

  • Reviewed: 6 April 2017

    • Business trip
    • Solo traveller
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    A little overpriced plus breakfast is nearly €20 per person

    Easy to find, great rooms and very friendly stuff plus free secured parking.

    Stayed in April 2017

  • Reviewed: 4 April 2017

    • With a pet
    • Leisure trip
    • Couple
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Parking limited

    Excellent service and fab Resturant

    Stayed in April 2017

  • Reviewed: 6 February 2017

    • Leisure trip
    • Solo traveller
    • Superior Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    All round ok

    Stayed in February 2017

  • Reviewed: 28 December 2016

    • Leisure trip
    • Couple
    • Superior Room with 1 Double bed and Sofa
    • Stayed 1 night

    everything position near motorway, clean.Novotel always a good name

    Stayed in December 2016

  • Reviewed: 27 October 2016

    • Leisure trip
    • Family with young children
    • Superior Room with 1 Double Bed (3 Adults)
    • Stayed 1 night

    Ideal location for an overnight for a quick trip to Valence on the way to Lyon. Excellent room, friendly staff & restaurant.

    Stayed in October 2016

  • Reviewed: 24 August 2016

    • Leisure trip
    • Family with young children
    • Superior Room with 1 Double Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Too much traffic

    Outdoors swimming pool

    Stayed in August 2016

  • Reviewed: 20 August 2016

    • Leisure trip
    • Family with young children
    • Superior Room with 1 Double bed and Sofa
    • Stayed 1 night

    we get a family room

    Stayed in July 2016

  • Reviewed: 14 August 2016

    • Leisure trip
    • Family with older children
    • Superior Room with 1 Double bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    Rates for drinks (i.e. 7,50 EUR for a glass of Rose wine) are outrageous.

    Fine hotel with nice pool.

    Stayed in July 2016

  • Reviewed: 9 August 2016

    • Leisure trip
    • Family with older children
    • Superior Room with 1 Double Bed & Sofa (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is good

    Stayed in August 2016

  • Reviewed: 4 August 2016

    • Leisure trip
    • Couple
    • Superior Room with 1 Double bed and Sofa
    • Stayed 1 night

    poor standard

    comfy bed

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 16 May 2016

    • Business trip
    • Solo traveller

    Not easy to find when very close to motorway. Many roads in the town closed. Took us a long time.

    Lovely burger and good secure parking. Helpful staff and people who try to help you.

  • Reviewed: 11 February 2016

    • Solo traveller

    The extremely 'good night's sleep' outweighs the following comment, but I will say it anyway. The prancing-around waiters at dinner think that their service in English is perfectly fine, but it's not and the few terms they may spout at you and, especially, the overconfident attitude, doesn't compensate for it. Other guests apparently did receive an outstanding service, so the root cause is not that they're unprofessional. I think it's just lack of interest. They can't be bothered, it seems.

    Extremely comfortable bed.

  • Reviewed: 7 October 2015

    • Leisure trip
    • Family with young children

    First dinner service was great, all done in an hour, but second service for husband resulted in badly cooked steak and took ages. Children's area needs updating.

    Room size, great decor, waterfall, plenty of space for toddler to run around. Bath. Good breakfast including loose leaf teas, with non caffeinated.

  • Reviewed: 11 September 2015

    • Leisure trip
    • Family with older children

    Dinner is 2 sittings ( august) we didn't book as we didn't know our eta. It was either wait another 2 hrs or drive to a local restaurant. When you've spent a day driving as on route to the south would have loved to stay in the hotel relaxing with dinner but we were to hungry to wait.

    Near to the motorway, comfortable, nice breakfast

  • Reviewed: 31 August 2015

    • Leisure trip
    • Family with older children

    Not near the city centre.

    Nice waterfall in the hotel terrace. Good breakfast. Excellent free wifi and kind staff. Good food in the restaurant. Spacious and big car parking. Great for stoping if traveling by car.

  • Reviewed: 24 May 2015

    • Leisure trip
    • Couple

    Facilities andin particular the room I would regard as 3 star rather than 4 star.And 18.50 euros for a continental breakfast is rather pricey

    .Staff and service very good . Evening meal pretty good for the price

  • Reviewed: 30 March 2015

    • Leisure trip
    • Couple

    Nothing really! Even the price isn't too bad . . .

    Five minutes from the autoroute. Good size room. Good size bed. Good resto for dinner and, particularly, breakfast. Dogs allowed in public areas, including the dining room. Staff nice and helpful. We've stayed here twice now and will certainly stay again.

  • Reviewed: 23 January 2015

    • Business trip
    • Solo traveller

    SHOWER DID NOT WORK NO HOT WATER HAD TO USE ROOM DOWN CORRIDOR DINNER WAS CHICKEN WITH CANNED VEGETABLES WHCIH WERE SOGGY, COLD FRIES AND STAFF LOOKED SAD TOLD MANAGER AND THEY REFUNDED MY BREAKFAST OF 15 EURO YIPPEE THANKS A BUNCH

  • Reviewed: 24 May 2016

    • Business trip
    • Solo traveller

    Not easy to find first time even though close to highway

    Good secure car park

  • Reviewed: 27 March 2016

    • Leisure trip
    • Couple

    Don't like the French custom of a separate toilet WITHOUT a sink to wash hands. A Business/travel hotel should have a proper bathroom.

  • Reviewed: 24 March 2016

    • Leisure trip
    • Couple

    A very convenient position for our journey north. Generous sized room with settee and a very comfortable bed.

  • Reviewed: 6 March 2016

    • Leisure trip
    • Solo traveller

    SECURITY OF CAR PARK AS CAR FULL WITH LUGGAGE AND GREAT LOCATION EN ROUTE TO SPAIN

  • Reviewed: 16 February 2016

    • Couple

    The room needs some renovation. The carpet was dirty and should be replaced!

    Spacious room. Location. Friendly staff.

  • Reviewed: 21 October 2015

    • Couple

    Difficultés à localiser

    Situation

  • Reviewed: 8 October 2015

    • Leisure trip
    • Group

    Nothing

    Good, safe parking.

  • Reviewed: 21 September 2015

    • Leisure trip
    • Couple

    Friendly staff , location , parking

  • Reviewed: 5 September 2015

    • Leisure trip
    • Family with older children

    .nothing

    Spacious room. Great shower.lovely hotel.

  • Reviewed: 11 August 2015

    • Leisure trip
    • Family with older children

    They need to pay more attention to cleaning the main areas like the reception toilets and the stairways.

  • Reviewed: 14 July 2015

    • Leisure trip
    • Couple

    Good location for trips to outlying villages and historic places.

  • Reviewed: 9 July 2015

    • Leisure trip
    • Couple

    the restaurant staff were not that welcoming.

    The room was spacey and clean.

  • Reviewed: 17 June 2015

    • Leisure trip
    • Couple

    the hotel had an excellent restaurant

  • Reviewed: 2 June 2015

    • Leisure trip
    • Family with older children

    The sofa bed was very uncomfortable springs felt in mattress

  • Reviewed: 31 May 2015

    • Leisure trip
    • Couple

    We probably arrived at peak breakfast time so it was a bit of a lottery.

    Easy to find

  • Reviewed: 18 March 2015

    • Business trip
    • Solo traveller

    The room was clean, the bed comfortable, and the food was good, all you need for a short stay.

There are also 23 reviews without text. These impact the overall review score.

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