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Reviews of ibis Styles Douai Centre Gayant Expo 3 stars

Boulevard Vauban, 59500 Douai, France

#9 of 13 hotels in Douai

Guests' Choice

Review score

Based on 282 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.7

  • Location

    8.3

  • Facilities

    7.4

  • Staff

    8.2

  • Value for money

    7.1

  • Free WiFi

    6.4

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Showing 1 - 16

  • Reviewed: 23 June 2018

    6.7
    Friendly staff, helpful.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Avoid a room on the ground floor and next to reception as it gets pretty noisy Basic amenities in room

    Friendly staff, helpful. Clean room. Convenient location - walking distance from station

    Stayed in June 2018

  • Reviewed: 5 April 2018

    9.6
    the staff was very nice, it has a strategic position near...
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    The room we booked was a bit on the small side, breakfast, coffee and chocolate at the bar was a bit pricey

    the staff was very nice, it has a strategic position near Gayant Expo (5 minutes by foot) and the city centre is not too far away (15-20 minutes by foot). It has a secure parking and the restaurant is good

    Stayed in April 2018

  • Reviewed: 30 March 2018

    5.4
    Quite a nice hotel, clean, but too expensive considering the few free services available
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    Too expensive (220 € for 2 nights). Meals are not included in the price of the room, so I had to pay an extra 20 € to eat breakfast on the 2 mornings I was there. I was also woken up early by a bin lorry on the second morning. WiFi is free for 4 hours, afterwards you have to pay to get it.

    The staff was nice, the hotel is decent. Breakfast is good.

    Stayed in March 2018

  • Reviewed: 13 November 2017

    10
    Clean rooms, helpful personels
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was very difficult to walk from train station to hotel by 2 baggages. Infact distance was just 900 m. But it was difficult.

    Very clean hotel. reception was very nice and helpful. Breakfast was very rich. I suggest the hotel

    Stayed in November 2017

  • Reviewed: 8 October 2017

    7.1
    Lovely but overpriced
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    10 euros for 50 cl draft beer. Get real!!!

    Great staff. One guy did everything and he did it well. Reception, barman, maitre d', waiter and information man. Food standard was a little bit below par and the drinks prices way too high. Rooms are lovely but beware pets are allowed to stay and we were awakened by dogs (and their owners) at 07:00!!!

    Stayed in October 2017

  • Reviewed: 7 September 2017

    2.5
    Poor quality and no customer service
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Everything

    Something went wrong with the booking thru Booking.com and the hotel invoiced 2 rooms well knowing that we were only the 2 of us. We only used one room but we had to pay for 2 rooms. Afterworth, they didn't answer my email and they didn't do any refund.

    Stayed in August 2017

  • Reviewed: 6 June 2017

    7.1
    Clean and quite hotel, but style is a bit oldish.
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    Internet connection was terrible! Booking.com recommended the property saying that users usually reported to have an excellent connection. This was the main reason why I selected this property. But in fact the connection was terrible and it was like surfing 10 years ago :-(. If you want to go on youtube, netflix or similar...forget to access it in this property!!! Checking with the staff, they said there were no issue with the internet, so this was the usual internet service!

    Clean and quite hotel, but style is a bit oldish. Bathroom is ok and modern

    Stayed in June 2017

  • Reviewed: 4 December 2017

    7.5
    Nice clean hotel with ample parking walking distance from centre of town
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    No Kettle or tea in room

    Stayed in December 2017

  • Reviewed: 15 March 2017

    7.5
    Good hotel but wifi is worse
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    It is ridiculous that the free wifi is very slow and that you have to pay for good wifi.

    Stayed in March 2017

  • Reviewed: 5 December 2016

    9.2
    excellent restaurant, helpful staff
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    excellent restaurant

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 November 2015

    7.5
    Good room, clean and warm.
    • Business trip
    • Couple

    Extremely poor breakfast for 11 euros and dinner was of average quality but poor value. A good hotel if you just want a room for the night.

    Good room, clean and warm. Good location with private parking.

  • Reviewed: 11 November 2015

    7.5
    The quietness of hotel and spacious rooms.
    • Leisure trip
    • Couple

    The glaring street light and light from hotel sign shining into the room at night. Lack of English TV chanels

    The quietness of hotel and spacious rooms. Breakfast was nice

  • Reviewed: 14 February 2016

    10
    The hotel was very quiet and in a good location.
    • Leisure trip
    • Couple

    Nothing

    The hotel was very quiet and in a good location. The staff were very helpful and the restaurant was excellent. Very good value all round.

  • Reviewed: 20 July 2015

    7.5
    Dog show at Expo Gayant.
    • Leisure trip
    • Couple

    Dog show at Expo Gayant. Walking distance to show ground

  • Reviewed: 14 July 2015

    9.6
    sunday lunch
    • Leisure trip
    • Couple

    sunday lunch

  • Reviewed: 23 June 2015

    8.8
    great restaurant excellent menu.
    • Leisure trip
    • Group

    great restaurant excellent menu. Staff very helpful.

There are also 3 reviews without text. These impact the overall review score.

Showing 1 - 16

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