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Reviews of Hôtel le Welcome's 2 stars

33 Rue Greyffie de Bellecombe, 73600 Moutiers, France

#2 of 5 hotels in Moutiers

Guests' Choice

Review score

Based on 240 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7

  • Location

    8

  • Facilities

    6.5

  • Staff

    8

  • Value for money

    7

  • Free WiFi

    6.9

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Showing 1 - 45

  • Reviewed: 25 April 2018

    7.9
    The owner was lovely - very helpful and friendly.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The owner was lovely - very helpful and friendly. The rooms were basic in line with 2 stars but clean and suited our purpose well. We would definitely return for an overnight stop again.

    Stayed in March 2018

  • Reviewed: 11 April 2018

    4.6
    Hot water was plentiful and hot, even at 6.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The restaurant is now closed. Guests may have breakfast in the bar, which seemed not to be open to residents on the Saturday evening when we arrived. There are no non-smoking rooms, and we found it necessary to leave the window open all night to dissipate the smell of cigarettes. Luckily, SNCF were gearing up for a strike the next day, so noise from the rail lines across the road was negligible.

    Hot water was plentiful and hot, even at 6.30 am on a Sunday morning.

    Stayed in April 2018

  • Reviewed: 10 April 2018

    7.9
    French breakfast very good but I would have liked some fresh...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Shower over bath without shower curtain a bit difficult to manage

    French breakfast very good but I would have liked some fresh fruit and less sugary cereal.

    Stayed in April 2018

  • Reviewed: 2 April 2018

    9.6
    A comfortable hotel in a good location.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Check in starts at 6.00pm,though we got in a bit earlier. A routinely earlier time would be more convenient. Facilities in the rooms for a hot drink would also be nice.

    We have stayed here before and will stay again. It is ideal for transiting to the 3 Valleys. It is comfortable if a little old style and we like it.

    Stayed in March 2018

  • Reviewed: 22 March 2018

    7.9
    Very clean, comfy over night spot
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The lighting shelf was in a bit of a funny position which made reading in bed difficult. The water was lovely and warm, but there was no cold water in our room! Not a massive problem, just a bit strange

    Very clean and good position for overnight stay before bus to airport in early morning. Recommended a restaurant in walking distance which was fine.

    Stayed in March 2018

  • Reviewed: 26 February 2018

    3.8
    The location close to bus/train station
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    We found this hotel overpriced for the facilities provided. Really just a flash backpackers. The worst condition imposed and one I have NEVER struck before was the late check in time of 5.30pm??!! Wont be back.

    The location close to bus/train station

    Stayed in February 2018

  • Reviewed: 8 February 2018

    9.6
    Good stop-over hotel on the way to La Plagne.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nice hotel on the route to skiing area. Because of heavy snowfall we couldn't get up the mountain and had to make a last-minute booking. The service was very accurate in order to get us in the hotel on such a short notice.

    Stayed in January 2018

  • Reviewed: 28 January 2018

    7.5
    A good railway hotel for late arrivals.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Rooms smelled of tobacco or overly perfumed trying to hide it. Baths had a handheld shower only.

    Very close to the train station. Great for a late night arrival before heading skiing. Classic french breakfast.

    Stayed in January 2018

  • Reviewed: 21 January 2018

    9.2
    We staied for one night in our way to val tho.
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The price, a little high.

    We staied for one night in our way to val tho. We announced that will arrive after 21.30 and we received instructions to enter the hotel, easy and convinient. The rooms were ok, they need some upgrade, but very very clean and confortable bed. We had a good night sleep.

    Stayed in January 2018

  • Reviewed: 9 April 2017

    4.6
    The matress of the beds was comfortable.
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Check-in is only possible as of 18h. There's even no-one availbable at the reception before that time. It's a very old hotel that needs freshening up. The room and the bathroom is relatively clean, but everything is very old and could use replacement. The Wi-Fi didn't work half of the time. In my opinion this hotel is waaaay overpriced.

    The matress of the beds was comfortable.

    Stayed in April 2017

  • Reviewed: 3 March 2017

    4.2
    disgusting smelly room
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    room was smelling smoke not enough light in the room not good enough to see not very clean woman in the breakfast area/ in the café of the hotel was not friendly

    nothing

    Stayed in February 2017

  • Reviewed: 16 February 2017

    5.4
    There was never anyone at reception.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was never anyone at reception. They disconnected the electricity while you were out and there was noone at reception to turn it back on when you returned. The restaurant in the hotel was closed the whole time I was there.

    Stayed in February 2017

  • Reviewed: 9 February 2017

    8.8
    This was a great overnight stay.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    This was a great overnight stay. It is within a few yards of the station and many local restaurants. It was clean, comfortable and affordable. We would definitely stay again on a transfer through Moutiers.

    Stayed in January 2017

  • Reviewed: 8 January 2017

    6.7
    The staff were pleasant and the location was excellent.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was very little sound insulation in the rooms which led to a disturbed night. The wifi, which worked very well the night before, seemed to have been switched off by 9 in the morning. I tried to ring reception to check but the phone did not work.

    The staff were pleasant and the location was excellent.

    Stayed in January 2017

  • Reviewed: 4 January 2017

    9.2
    Good value for money, close to the city center
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    breakfast was sufficient but only jam and bread with coffee, may be a little noisy during the day with the windows open as this is close to the train station but if you use it as a bed to crash in the night, it is perfect

    bed was comfortable, not too soft so had good support, rooms were spacious

    Stayed in January 2017

  • Reviewed: 15 September 2016

    7.1
    Adequate
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    Staff were not there when we needed them. Information about parking wasn't there. I asked for bike storage, but none was provided, but staff allowed us to store bikes in the hotel. We had no shower curtain.

    we were expected, and the facilities were all there. bare minimum was met. breakfast was adequate. Staff were helpful.

    Stayed in September 2016

  • Reviewed: 17 April 2018

    5.8
    basic
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    assigned a smoking room which was only changed when we complained, without an apology

    near the station

    Stayed in April 2018

  • Reviewed: 17 March 2018

    9.6
    Perfect
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Notthing

    Everything was perfect. The owner is really professional and kind

    Stayed in March 2018

  • Reviewed: 13 February 2018

    9.2
    great place to stay overnight especially if you are arriving by train
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    great location . friendly staff

    Stayed in January 2018

  • Reviewed: 7 February 2018

    7.9
    Breakfast service ends at 9 o'clock.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Breakfast service ends at 9 o'clock... Checking out is 10 o'clock...

    Stayed in February 2018

  • Reviewed: 14 January 2018

    3.8
    Room from the ‘70s.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room from the ‘70s. Smelled like smoke. Very dirty

    Stayed in January 2018

  • Reviewed: 6 January 2018

    5.8
    Wifi didn’t work.
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi didn’t work.

    Stayed in January 2018

  • Reviewed: 18 December 2017

    10
    Ideale ligging bij station moutiers
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Ideale ligging bij station moutiers

    Stayed in December 2017

  • Reviewed: 10 September 2017

    10
    Biker friendly
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Friendly and helpful. Excellent people

    Stayed in September 2017

  • Reviewed: 13 March 2017

    3.8
    Room smelled of nicotine
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night

    Room smelled of nicotine Breakfast was awful Bathroom from the '70's

    Stayed in March 2017

  • Reviewed: 3 March 2017

    7.9
    Fair value great for train station
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms do need to be refurbished. Pillows were not up to standard.

    Courteous staff

    Stayed in March 2017

  • Reviewed: 1 February 2017

    8.3
    excellent stop on the way to 3 valleys ski-ing
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    excellent stop on the way to 3 valleys ski-ing

    Stayed in January 2017

  • Reviewed: 22 January 2017

    4.6
    Smoky room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room smelt of stale smoke, awful

    Stayed in January 2017

  • Reviewed: 2 January 2017

    7.5
    It was fine for a brief stopover
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Could not check in before 6pm

    It was fine for a brief stopover

    Stayed in December 2016

  • Reviewed: 11 December 2016

    5.4
    Great for travel to 3 Vallées
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower had to be held in bathtub.

    Great for travel to 3 Vallées

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 4 May 2016

    8.3
    Hotel is right by the station, which is very convenient if...
    • Leisure trip
    • Couple

    Hotel is right by the station, which is very convenient if you are meeting someone off the train at the start of a skiing holiday. We couldn't hear the trains, so slept well. Our room was quite simple and clean.

  • Reviewed: 6 April 2016

    10
    We stayed overnight on the way to Val Thorens and it was...
    • Leisure trip
    • Family with older children

    The WiFi was unreliable when we were there.

    We stayed overnight on the way to Val Thorens and it was excellent for that. Comfortable and genuine. Very good breakfast - even though we had missed the deadline.

  • Reviewed: 28 March 2016

    10
    The croissants were excellent and as we arrived very late...
    • Leisure trip
    • Group

    All was good

    The croissants were excellent and as we arrived very late about 11.30 pm we had no problem in finding our rooms as the two keys were left out for us.

  • Reviewed: 23 February 2016

    9.2
    Very nice staff.
    • Leisure trip
    • Family with young children

    Rooms were a bit hot, and on street parking was a little tricky. But found a spot not too far away to carry a bag in.

    Very nice staff. Great availability and perfect for our pre-chalet night in France

  • Reviewed: 16 April 2015

    6.7
    We found it easily, staff very pleasant.
    • Couple

    Extremley noisy upstairs private floor above us,creaking floor and movement of furniture and people walking about.had a ledge above bed, very dangerous so had to move the bed away from wall. Only one pillow each.Nobody on reception after 6pm to ask for an extra one.Old lift which rattled and could be heard every time it was in use. They charged for our small dog which was mean. No tea or coffee making facilities in the room.

    We found it easily, staff very pleasant.Room large and had a bath.

  • Reviewed: 31 January 2015

    8.3
    Friendliness and helpfulness of owner
    • Leisure trip
    • Solo traveller

    Lack of shower facilities, bath only Breakfast expensive for what you get

    Friendliness and helpfulness of owner Clean Comfortable Ideal location to hospital Availability of parking

  • Reviewed: 22 January 2015

    6.3
    Booked the day we arrived - Clean Tidy and Helpful staff -...
    • Leisure trip
    • Group

    Left 2 mobile phones in the room on the table but when realised and called the day after we left to ask if they could be posted back to England for me they couldn't find them / hadn't been handed in. My mistake for leaving them I guess.

    Booked the day we arrived - Clean Tidy and Helpful staff - language was a barrier but was fun and we got there in the end. Free Wifi , Short taxi trip up the mountain to ski resort although cost is quite high . Cheap and cheerful hotel overall at last minute and a place to lay your head .

  • Reviewed: 17 January 2015

    8.3
    Food was very good especially the Tartiflet which is like a...
    • Solo traveller

    Wifi speed and stability could be better and maybe some english tv channels would be a plus

    Food was very good especially the Tartiflet which is like a pomme au gratin Very good wine as well at reasonable prices

  • Reviewed: 5 April 2016

    7.9
    Friendly welcome
    • Leisure trip
    • Family with older children

    Relatively worn out facilities.

    Friendly welcome Helpful staff Excellent access to the station

  • Reviewed: 3 April 2016

    7.5
    It was a good location for a stop over travelling up to Val...
    • Leisure trip
    • Group

    Thought it was a little expensive for what it was

    It was a good location for a stop over travelling up to Val Thorens the next day

  • Reviewed: 30 March 2016

    8.3
    Location.
    • Leisure trip
    • Couple

    Wifi...:( no signal in the room

    Location. Very close to railway station! You can eat tasty "kebab" near the hotel...

  • Reviewed: 22 March 2015

    6.7
    Location
    • Leisure trip
    • Couple

    Headboard shelf caused inability to lie back in bed in upright position to read

    Location

  • Reviewed: 26 February 2015

    7.1
    This is a two star hotel but perfectly comfortable and clean.
    • Leisure trip
    • Solo traveller

    This is a two star hotel but perfectly comfortable and clean. It is close to the station and there is street parking. Staff are courteous.

  • Reviewed: 18 January 2015

    8.8
    Typical french hotel.
    • Leisure trip
    • Couple

    Typical french hotel. Near railway but not noisy.

  • Reviewed: 3 January 2015

    8.3
    good price for money, helpful staff
    • Leisure trip
    • Couple

    good price for money, helpful staff

There are also 18 reviews without text. These impact the overall review score.

Showing 1 - 45

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