34 rue de la vrière, 44240 La Chapelle-sur-Erdre, France
#5 of 7 hotels in La Chapelle-sur-Erdre
Guests' ChoiceBased on 219 hotel reviews
8.2Cleanliness
8.9
Comfort
8.9
Location
8.2
Facilities
8.5
Staff
8.6
Value for money
8.2
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 30, 2024
Robert
GuernseyRestaurant was wonderful. Check in was somewhat odd. The receptionist wanted to write down my credit card number in full which I refused even though I had paid for the room in advance and had deposited an extra €150 for security. Two pillows were coated in plastic protective layer which was odd and meant they could not be used. Very good hotel. Would be excellent if teething issues with check in and pillows were sorted.
Stayed in March 2024
Reviewed: February 11, 2024
Anne
FranceSpacious, clean, quiet.
Stayed in January 2024
Reviewed: December 31, 2023
Arturo
United States of AmericaI can’t sleeping because construccion in the morning my room is 274
To much noise because construction my room was
Stayed in December 2023
Reviewed: November 22, 2023
Pnosek
Czech RepublicQuite cold in the room, the heating was not effective enough so it took quite long to make the temperature in the room comfortable.
Very nice breakfast, friendly and helping staff.
Stayed in November 2023
Reviewed: October 10, 2023
Caitlin
United KingdomRooms were dated, hot water ran out, really needs an update. Wouldn't say 4 star.
Big room, comfy bed, pool was nice.
Stayed in October 2023
Reviewed: October 8, 2023
Christine
GuernseyThe pillows! I couldn't use the pillow because it was far too full/ plump and with little 'give' so I felt that my neck was being held up at an uncomfortable angle.
The hotel is huge with a very corporate feel but excellent for a night stopover. The breakfast was good with a reasonable selection
Stayed in October 2023
Reviewed: September 22, 2023
Douglas
United KingdomRestaurant menu was limited. No traditional French dishes eg Coq au Vin. Children were jumping in the pool on to of swimmers (although this seems prevelant these days).
Good parking. Nice big bedroom, Comfortable bed. My wife used swimming pool. Licked the garden
Stayed in September 2023
Reviewed: September 21, 2023
Gabriel9
IrelandIf I had to pick one thing, being Irish, the bar service was a little slow.
The room was a great treat, good size, clean and bright. The pool is the perfect size and located in a great court yard. Bar and outdoor seating was a perfect. Can't fault the facilities.
Stayed in September 2023
Reviewed: September 21, 2023
Sylvia
IrelandNo food available during the day except cheese snacks Give that it was a rugby World Cup venue and loads of people staying at the hotel- felt they could be better prepared
Location and very clean
Stayed in September 2023
Reviewed: September 19, 2023
Margaret
IrelandMezzanine bedroom. Not suitable fir the elderly or impaired.
Good facilities
Stayed in September 2023
Reviewed: September 19, 2023
William
IrelandManagement made no extra effort to facilitate rugby guests by extending their hours to provide food / dining and breakfast. We were starving !
Clean and good service
Stayed in September 2023
Reviewed: September 18, 2023
Markmjmryan
Ireland- service slow in bar - hotel is a good distance from centre of Nantes
+ lovely hotel + cleam amd comfortable + nice rooms, balcony, view + plenty of facilities - gym, pool etc. + staff very helpful
Stayed in September 2023
Reviewed: September 18, 2023
Emma
IrelandThe pool was smaller than I'd imagined. The hot breakfast wasn't great.
The room was comfortable. The bed was a great size. We met the Irish team at the hotel.
Stayed in September 2023
Reviewed: September 8, 2023
Chloe
United KingdomBreakfast was poor. Too many guests. Chef couldn’t cook enough food quick enough. It felt like feeding time at the zoo. Everything ran out and we constantly needed to ask for them to top up the breakfast.
Stayed in August 2023
Reviewed: September 5, 2023
Malcolm
United KingdomSadly, and I know it’s not important but requested some milk for our tea/coffee, reception could not organise so went to bar to ask, basically, sorry, can’t do it. Disappointed as Neither I nor my wife like black tea or coffee.
Pretty much everything. We were upgraded to an exec room, very nice.
Stayed in September 2023
Reviewed: September 1, 2023
Wayne
United KingdomLocal Metro into central Nantes wasnt that regular, once an hour , and less than that on the Sunday
Really nice comfortable hotel with a good pool, which was crucial for us as the children like a hour or so a day to blow off some steam . Good breakfast, decent sized rooms and really helpful recepton staff
Stayed in August 2023
Reviewed: August 25, 2023
J
United KingdomRoom was plush. Food was good.
Stayed in August 2023
Reviewed: August 24, 2023
Georgia
United KingdomThe service in the restaurant was extremely slow , but the food was good
Lovely hotel Good sized rooms
Stayed in August 2023
Reviewed: August 18, 2023
Nikoletta
GreeceCan't find anything bad to say.
This is a really great hotel. The staff is very kind and professional, the facilities were really exceptional. Food at the restaurant was unique and the garden around it to die for! The parking is big with tesla chargers in the yard of the hotel. I really don't see what else can someone need from a hotel at such a reasonable pricing.
Stayed in August 2023
Reviewed: August 14, 2023
Elaine
United KingdomNothing I can think of. Location was fine for us, but maybe not ideal for people wanting to go into Nantes...
Very comfortable (large) room with balcony in recently refurbished part of the hotel. Lovely swimming pool set amongst tropical gardens and excellent restaurant with a very reasonable set daily menu.
Stayed in August 2023
Reviewed: August 13, 2023
Gary
JerseyToo many kids in pool but otherwise ok. No glass cups in room only cardboard.
Good location and facilities
Stayed in August 2023
Reviewed: August 13, 2023
Loai
FranceI liked every thing except one day or two they forget to put an extra towel for my daughter
Every thing was great
Stayed in August 2023
Reviewed: August 11, 2023
Suzanne
IrelandThought late check out was excessive at 50 e until 2 pm given that we booked two rooms for a week. Breakfast rate too expensive at 17 e
Very clean Spacious rooms
Stayed in August 2023
Reviewed: August 11, 2023
Roksana
FranceIn the room there is a tea/coffee set, Nescafé machine which is really great. But they put paper cups aside! I would like to drink good coffee or tea in such a cozy room with normal cups not with disposable cups! This is not the level of 4-star hotel. The service is quite strange, I would even say poor. They are not able to solve a simple problem without calling to a supervisor. We were traveling from Bordeaux and had a bottle of good cremant from there. We would like to taste it in the evening and I called to room service to ask for two glasses and an ice bucket (what can be easier for the hotel to provide?!) They told us they are not allowed to give glasses to the rooms if only the bottle is purchased in their bar. When I said that they do not have the same bottle I have from Bordeaux and asked why I cannot have glasses in the room, they answered that they have 300 guests in the hotel and if everyone asks for glasses in the room there will be a lack of glasses in the bar 🤦🏼♀️ I asked for an exception and the girl asked me to wait while she calls the supervisor. At last she came back and said ok we will give you bucket and glasses but you have to come to the bar. My husband went there and brought 2 glasses for wine and empty bucket. That’s what they gave ‘as an exception’
The room is modern and clean. The linen and the towels were exceptionally clean and of a good quality. the bed was comfortable and our daughter had her own big bed (convertible sofa). The hotel has huge parking and you can do the check in 24/7
Stayed in July 2023
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