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Reviews of Zenitude Hôtel-Résidences Les Portes de l'Océan 3 stars

47 Boulevard de la Liberation, 44600 Saint-Nazaire, France

#22 of 30 hotels in Saint-Nazaire

Guests' Choice

Review score

Based on 479 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.4

  • Location

    7.7

  • Facilities

    7.4

  • Staff

    8.5

  • Value for money

    7.3

  • Free WiFi

    8.1

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Showing 1 - 44

  • Reviewed: 9 September 2018

    9.2
    Ticked all the boxes for a one night stay (we did not have any food/drink)
    • With a pet
    • Leisure trip
    • Family with young children
    • Apartment 1 bedroom ( 4 adultes)
    • Stayed 1 night

    The cruise liner workmen finishing their shift walked through the secured basement car park whilst we were unpacking our car, perhaps they could use the front reception entrance or a different entrance rather than walking through a secure area?

    Friendly female receptionist with good English, who answered all our questions with a smile. We weren't confident leaving our car outside the front of the property so felt much happier using the basement car parking facility which worked well for us. Added bonus having an outside pool with loungers as we had been travelling for hours and appreciated the extra luxury of a dip in the pool.

    Stayed in September 2018

  • Reviewed: 27 August 2018

    7.1
    Good hotel generally
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 5 nights

    Because of a rather small studio size, the price paid was a bit too high. The corridors felt hostile, a little decoration would be in place.

    The studio was clean and housekeeping service was provided once during the stay. The kitchenette was quite well equipped. Parking was provided at an additional cost.

    Stayed in August 2018

  • Reviewed: 26 August 2018

    7.1
    It was convenient for shops etc.
    • Leisure trip
    • Family with young children
    • Apartment 1 bedroom ( 4 adultes)
    • Stayed 2 nights
    • Submitted via mobile

    Parking was bad. Didn't have to expect to pay for parking in the hotel private car park. Not a very child friendly area.

    It was convenient for shops etc.

    Stayed in August 2018

  • Reviewed: 24 August 2018

    4.6
    Breakfast
    • Leisure trip
    • Family with young children
    • Apartment 1 bedroom ( 4 adultes)
    • Stayed 1 night
    • Submitted via mobile

    Basic, woken up during night by somebody banging outside to try and get in. Opened window to have clouds of smoke from people smoking below at all hours. Not value for money and had to pay for car park because free part was 'full'. Disappointing.

    Breakfast

    Stayed in August 2018

  • Reviewed: 14 August 2018

    6.7
    Great place to stay if your demand on hygiene are not high.
    • Leisure trip
    • Family with young children
    • Apartment 1 bedroom ( 4 adultes)
    • Stayed 6 nights
    • Submitted via mobile

    The kicheck in the apartment was not clean. The cutlery was not well washed and very sticky. Bath had some dirt marks. So hygiene in the room was very poor.

    Staff was amazing and very helpful. Facilities are good but prices of the use of the laundry too, I find it to be expensive (€4 for washing and €2 for drying). Location is great with good parking costs...

    Stayed in August 2018

  • Reviewed: 21 May 2018

    9.6
    Spacious and clean superior studio - but no lift in that part of the building.
    • Solo traveller
    • Superior Studio
    • Stayed 1 night

    The male conceirge didn't offer to help me with my bag to get it upstairs. Instead he offered his junior female staff member who was not capable of carrying it up one flight just like me. So no suitcase upstairs just had to get what I needed and leave it in the car.

    Stayed in May 2018

  • Reviewed: 20 August 2017

    6.3
    1 nights stay en route to Spain by motorcycle.
    • Leisure trip
    • Solo traveller
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    Bed sheets had not been aired, dampish to the touch, spilt my stay, also, guests have to empty bins etc or face a charge, really, never experienced this before or since. What are cleaners for?

    Found hotel easily enough with Sat nav, pleasant reception staff. Good secure parking for motorcycle. Quiet room. Nice breakfast. Check out fast.

    Stayed in July 2017

  • Reviewed: 21 July 2017

    7.9
    Cheap and cheerful certainly not luxurious
    • Leisure trip
    • Group
    • Studio (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    I particularly specified for 2 separate single beds but instead arrived in a room with a single sized bed and mattress with the second being a pull out mattress.

    It's cheap and cheerful.

    Stayed in June 2017

  • Reviewed: 13 July 2017

    10
    Great value for the money!!!
    • Leisure trip
    • Family with young children
    • Apartment 1 bedroom ( 4 adultes)
    • Stayed 2 nights
    • Submitted via mobile

    Very helpful staff, We arrived late, but they made the arrival very comfortable! The room was very spaciuous, nice fitness room, clean pool. New towel and sponge in kitchenette. Superb!!

    Stayed in July 2017

  • Reviewed: 28 June 2017

    9.2
    The gentleman at reception was extremely kind and helpful.
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 3 nights
    • Submitted via mobile

    Exterior paint work was in need of repair. Work on this began the morning after our arrival.

    The gentleman at reception was extremely kind and helpful. The cleaning staff did a superb job.

    Stayed in June 2017

  • Reviewed: 26 June 2017

    8.8
    Clean spacious rooms in centrally located hotel
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Limited selection for breakfast and a little pricey at 9 euros per head

    Efficient helpful reception staff-male receptionist who checked us in had good English. Rooms very spacious and clean.Central location-walking distance from main shopping area and restaurants.

    Stayed in June 2017

  • Reviewed: 30 May 2017

    4.2
    Do Not Stay Here
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    It was advertised as having air conditioning. On entering the room with the baby it was like an oven. The AC did not work. I informed the staff who asked me to come down stairs to show me how to turn it on!!! I told them i did it correctly it did not work.. to be told it takes time! It still did not work and it was the worst night we ever spent anywhere. My poor baba was so upset. False advertising. Getting into the car park to chrck in was a nightmare too.

    Stayed in May 2017

  • Reviewed: 22 May 2017

    10
    motorcycle friendly hotel
    • Leisure trip
    • Group
    • Studio (2 Adults)
    • Stayed 1 night

    nothing

    We were on motorcycles and being able to park them in the secure under ground car park, was a real bonus for us. As we was able to leave our luggage on the bikes with no fear of theft.

    Stayed in May 2017

  • Reviewed: 6 July 2018

    6.3
    Convenient, clean, quiet, pet friendly
    • Business trip
    • Couple
    • Studio (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Basic

    Convenient, clean, quiet, pet friendly

    Stayed in July 2018

  • Reviewed: 25 June 2018

    5.8
    More of a backpacker hostel than a hotel
    • Leisure trip
    • Solo traveller
    • Studio (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    More of a backpacker hostel than a hotel

    Stayed in June 2018

  • Reviewed: 20 May 2018

    9.6
    Excellent place for a short visit
    • Business trip
    • Group
    • Studio Apartment
    • Stayed 3 nights

    Everything was OK.

    Good location, friendly staff, clean, not expensive, kitchen facilities.

    Stayed in May 2018

  • Reviewed: 28 April 2018

    6.3
    Wifi works very good and they are close to the shipyard
    • Business trip
    • Group
    • Superior Studio
    • Stayed 11 nights
    • Submitted via mobile

    The appartment superior was found at my arrival very dirty and full on crumbs on the floor.

    Wifi works very good and they are close to the shipyard

    Stayed in April 2018

  • Reviewed: 3 March 2018

    7.9
    Lady at reception very very kind
    • Business trip
    • Couple
    • Apartment 1 bedroom ( 4 adultes)
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast poor no fruit

    Lady at reception very very kind

    Stayed in March 2018

  • Reviewed: 19 September 2017

    9.2
    Clean and comfortable accommodation
    • With a pet
    • Leisure trip
    • Group
    • Apartment 1 bedroom ( 4 adultes)
    • Stayed 1 night
    • Submitted via mobile

    Clean and comfy, great for a one night stop over with our dog. Staff were friendly and helpful and all spoke English.

    Stayed in September 2017

  • Reviewed: 25 August 2017

    7.9
    La situation
    • Leisure trip
    • Family with young children
    • Apartment 1 bedroom ( 4 adultes)
    • Stayed 2 nights
    • Submitted via mobile

    La piscine

    La situation

    Stayed in August 2017

  • Reviewed: 21 July 2017

    5.8
    Bad beds
    • Leisure trip
    • Group
    • Studio (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Two Beds, one under the other, needed to be extract like a drawer

    Stayed in July 2017

  • Reviewed: 9 July 2017

    7.9
    Location and really helpful staff.
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Location and really helpful staff.

    Stayed in July 2017

  • Reviewed: 4 July 2017

    7.9
    A short stopover in St Nazaire
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 3 nights
    • Submitted via mobile

    Walking through underground parking to lift to the accommodation. Wifi bit hit and miss to use.

    Nice roomy apartment. Not too difficult to find.

    Stayed in July 2017

  • Reviewed: 31 March 2017

    9.6
    Good value friendly hotel
    • Family with young children
    • 2 rooms
    • Stayed 3 nights

    Very helpful and friendly staff. G ood facilities and good value for money

    Stayed in March 2017

  • Reviewed: 5 March 2017

    7.9
    bad smell in room (125)
    • Business trip
    • Group
    • Superior Studio
    • Stayed 3 nights

    bad smell in room (125)

    Stayed in March 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 May 2016

    7.9
    comfy beds , clean and fresh towels , clean appartment,...
    • Leisure trip
    • Couple

    The cafetière was too small for making coffee for two people, a bigger size of cafétiere would be useful , also the fact of having to put cafétiere on floor as only available electric point was at floor level! the shower gel distributer had a small amount of gel in it as it hadn't been filled up recently, and didnt work !

    comfy beds , clean and fresh towels , clean appartment, staff friendly and helpful,

  • Reviewed: 24 September 2015

    7.9
    A large studio modified from student accommodation so not a...
    • Leisure trip
    • Couple

    A large studio modified from student accommodation so not a perfect layout for a couple but nothing wrong. Two hot plates and a microwave ok for cooking dinner. Good wifi.

  • Reviewed: 20 September 2015

    8.3
    The lady on the desk was super helpfull phoning dominos for...
    • Leisure trip
    • Family with young children

    The parking is great, but the process of checking in while your car is left outside on a buzy street would put me off going here. I drove up and down looking for a space so i could check in, eventually dumping my car and family illegaly parked while i checked in. The car park is around the block underground, somthing you learn after check in.

    The lady on the desk was super helpfull phoning dominos for us, and was just a plesant person. Apartment was nice for what we paid.

  • Reviewed: 24 August 2015

    5.0
    the location is good for visiting the U-boat pens which was...
    • Leisure trip
    • Group

    The check in took about 40 minutes with our husbands outside on their motorcycles in very hot conditions, not knowing where to park. Then the rooms turned out to be a single bed, with a pull out drawer for the second person. As we are pensioners, it was not ideal. The pull out drawer was not an option for us, so we had to sleep in the single bed. Sleep quality is of paramount importance, and this was an awful experience.

    the location is good for visiting the U-boat pens which was the purpose of our visit, and breakfast was fine, when we had finally found where it was served.

  • Reviewed: 23 August 2015

    7.9
    It was local to shops and the football ground which was our...
    • Leisure trip
    • Family with older children

    My only gripe is that I did forget to clear the fridge but was not contacted to ask me if I wanted any of it returned. Small thing but a call to let me know would have been appreciated.

    It was local to shops and the football ground which was our prime objective for that particular weekend. A good comfortable room although the kitchen could do with a kettle and a teapot.

  • Reviewed: 11 August 2015

    7.1
    The 50% discount made the room about the right value for...
    • Leisure trip
    • Couple

    The bed was not made so we had to complain. To their credit we were immediately given an upgrade: appartment instead of studio.

    The 50% discount made the room about the right value for money option. Great to have a swimming pool even though small and in shade in the morning and only opens at 9am

  • Reviewed: 10 August 2015

    7.5
    heavy blankets on beds,, have the French not heard about...
    • Leisure trip
    • Solo traveller

    heavy blankets on beds,, have the French not heard about quilts. Room door was a bad fit, wind whistle all the time, good job there was also an inner door.

  • Reviewed: 30 July 2015

    4.6
    Staff were fine.
    • Leisure trip
    • Family with older children

    Location was not as expected -looked poorly maintained on outside of building at the rear. Expected the pool to be in a centralised area at the rear instead it was on a raised level at the side -unappealing. Microwave oven is insufficient - expect to have a full oven for cost of stay. rooms clean but dated. View to rear is very poor. smoking by neighbours on their balcony enters your room so have to keep doors shut sometimes. Noise from neighbouring properties not so good. WIFI not good service -kept dropping out. staff were fine on a whole -attended to our requests. Smell of bins inside the storage area very bad. Enclosed Parking area needs work - we pay to be in an enclosed area but its gravel and untidy/unattractive. There are very few brochures in English. Would have been nice to have a welcome pack (in English) to give us local information and ideas for making the most of our stay in the area. It was on a whole emotionally hard work for a holiday we travelled 16 hours to!

    Staff were fine. Being with my family!

  • Reviewed: 28 June 2015

    7.9
    Good location for about town.
    • Leisure trip
    • Couple

    The smell in the kitchen was pungent. We did not use this area as we were only staying one night.

    Good location for about town. Apartment was spacious but dated.

  • Reviewed: 12 May 2016

    10
    terasa je predivna za odmora nakon posla
    • Business trip
    • Group

    -/-

    terasa je predivna za odmora nakon posla

  • Reviewed: 4 April 2016

    7.1
    Secure parking.
    • Leisure trip
    • Couple

    Slide out bed difficult to use.

    Secure parking.

  • Reviewed: 3 October 2015

    7.9
    Good location value for money
    • Leisure trip
    • Couple

    Good location value for money

  • Reviewed: 18 September 2015

    10
    all good
    • Leisure trip
    • Couple

    all good

  • Reviewed: 29 August 2015

    6.3
    Close to shopping, bars and so
    • Leisure trip
    • Family with older children

    Balcony dirty with fag ends.pool extremely small WiFi poor.

    Close to shopping, bars and so

  • Reviewed: 16 August 2015

    6.3
    It's well located if you want to get in or out of the...
    • Leisure trip
    • Family with young children

    It's well located if you want to get in or out of the city but not well locate if you want to see the city.

  • Reviewed: 30 July 2015

    9.2
    Clean very large room for all of us.
    • Leisure trip
    • Family with young children

    The court yard needs a Gardner bad. The looks of it drag your whole hotel down.

    Clean very large room for all of us.

  • Reviewed: 22 July 2015

    8.8
    Hotel is very close to train station (like 5-10 min) and...
    • Leisure trip
    • Couple

    Wi-Fi was avalaible only in reception.

    Hotel is very close to train station (like 5-10 min) and staff was very friendly.

  • Reviewed: 16 July 2015

    7.5
    Price
    • Leisure trip
    • Group

    Wi fi poor

    Price

  • Reviewed: 5 March 2015

    8.8
    Helpful Staff.
    • Leisure trip
    • Group

    Helpful Staff. Good parking facilities.

There are also 8 reviews without text. These impact the overall review score.

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