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  5. Reviews of Bab Al Shams, A Rare Finds Desert Resort, Dubai

Reviews of Bab Al Shams, A Rare Finds Desert Resort, Dubai 5 stars

Al Qudra Road - opposite Endurance City, Dubai, United Arab Emirates

#15 of 682 hotels in Dubai

Guests' Choice

Review score

Based on 617 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.7

  • Location

    9.3

  • Facilities

    9.5

  • Staff

    9.5

  • Value for money

    8.7

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 26 March 2024

    10
    The best!
    • Leisure trip
    • Family with young children
    • Deluxe Garden View King Room
    • Stayed 7 nights

    Absolutely stunning. Truly perfect hotel.

    Stayed in February 2024

  • Reviewed: 25 March 2024

    10
    A true rare find and hidden gem that makes you feel home in the desert
    • Leisure trip
    • Family with young children
    • Terrace Desert View King Room
    • Stayed 2 nights

    Nothing to not like at this resort....

    Absolutely loved to feel like part of the family as everyone was exceptionally friendly and helpful. The food was excellent as were the drinks and the pool area is just stunning. They have a beautiful playground for kids incl. a zipline - which our son loved. Their camel riding at 4.30 pm each day is a must and free. We also booked Al-Hadeerah (arabic buffet restaurant) which was awesome and a private desert tour - which we highly highly recommend. Anwa is an awesome rooftop bar/lounge/restaurant and Rishav is the best :-).

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    One of a kind gem that makes you fall in love with the desert and its people
    • Leisure trip
    • Family with young children
    • Terrace Desert View King Room
    • Stayed 1 night

    nothing - next time we will just make sure to have more time :-)

    Loved the hotel for making us feel so special in the middle of the desert. The pool area is exceptional, as is ANWA their rooftop bar and lounge / restaurant. Loved the playground, the camel riding, the private desert safari and Al Hadeerah Arabic Dinner night.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Absolutely PERFECT
    • Leisure trip
    • Couple
    • Deluxe Desert View King Room
    • Stayed 1 night

    First the service: it is impeccable. simply perfect. Second, the level of attention to details is really surprising. Everything is so tasteful, and of excellent quality. bedroom furniture, the pool beds, every chair and sofa in the lobbies... Everything! Breakfast was very good. Lots of options. everything is fresh. We also had dinner at Ninive which was also very good. Highly recommended. Would definitely come back.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Great stay, would book again.
    • Leisure trip
    • People with friends
    • Deluxe Garden View Twin Room - UAE Resident, UAE ID Mandatory
    • Stayed 2 nights
    • Submitted via mobile

    Adult pool could be more separated and private from the others.

    Love the hotel deco and the staff were really helpful and kind. Special thanks to Marc from the pool area, always remembered our names and preferences.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    A truly magical, special and unique resort.
    • Leisure trip
    • Family with young children
    • Terrace Garden View King Room
    • Stayed 1 night

    I didn't like the fact I only stayed for one night. Otherwise, this place is perfection.

    Regular visitor here. Exceptional hotel, beautiful location, amazing staff. Every staff member is outstandingly friendly, polite and hospitable. The services and attentiveness are the best I've seen in Dubai. Great place for solo travellers, or like us, families with young children. My 3 year old daughter loves it here. This is a really special place and I would highly advise anyone looking for a break, to visit Bab Al Shams. Probably the best resort in the UAE and Middle East. I will be back for sure. Thank you to all the wonderful staff for making our short stay special, as usual.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Its nice property, but the hospitality could be much better
    • Leisure trip
    • Couple
    • Deluxe Desert View King Room -UAE Resident , UAE ID Mandatory
    • Stayed 1 night
    • Submitted via mobile

    too bad we came there as couple and for my birthday weekend, they gave us twin bed which we booked 1 king size and they promised to make it together, which it didnt happen. so me & my husband slept in separate bed l. they tried the fix it by gave us 200aed discount of our food bill and 4 pm late check out.

    its beautiful property

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Desert View Room Twin Room - UAE Resident, UAE ID Mandatory
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was great, staff were so friendly and welcoming

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    Amazing and will return
    • Leisure trip
    • Couple
    • Terrace Desert View King Room
    • Stayed 4 nights

    Nothing

    It was a totally amazing experience. Beautiful hotel in every way. Staff amazing especially Nishad on concierge - really went out of his way to make our stay comfortable.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    10
    it was a wonderful relaxing stay
    • Leisure trip
    • Couple
    • Deluxe Garden View King Room
    • Stayed 1 night
    • Submitted via mobile

    great scenery, great staff, great views

    Stayed in March 2024

  • Reviewed: 7 March 2024

    10
    Had a wonderful family wedding, it was perfect.
    • Leisure trip
    • Family with young children
    • Terrace Garden View King Room
    • Stayed 2 nights
    • Submitted via mobile

    Even the cheapest wine was extremely expensive . The range of beers was quite limited.

    Spectacular location

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    I’m so grateful and gratitude for everything in this hotel
    • Leisure trip
    • Couple
    • Terrace Garden View King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    Paradise on the edge of the desert
    • Leisure trip
    • Couple
    • Deluxe Garden View King Room
    • Stayed 2 nights
    • Submitted via mobile

    We attended a family wedding and the service was excellent. My wife had an accident and the staff were superb in the way that looked after her and the subsequent interest in making sure she was okay. Overall the standard of this hotel exceeds expectations and the location is extraordinary.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Garden View King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike

    We loved everything about this hotel

    Stayed in December 2023

  • Reviewed: 1 March 2024

    8.0
    Was good. But the restaurants and room service need to have more vegan options. Example One of the two vegan at the pool
    • Leisure trip
    • Family with young children
    • Terrace Desert View King Room - UAE Resident ,UAE ID Mandatory
    • Stayed 1 night
    • Submitted via mobile

    Thats it was well maintained

    Stayed in February 2024

  • Reviewed: 1 March 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Garden View King Room
    • Stayed 2 nights
    • Submitted via mobile

    Too many birds that steal peoples food at breakfast. Service somehow got several of our orders wrong or forgot them (breakfast, Anwa bar, pool)

    Beautiful property with amazing architecture and a lot of leisure activities to keep you occupied

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Terrace Garden View Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful Hotel with Delicious Food and great service. The Spa was wonderful

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Beautiful but needs some improvement
    • Leisure trip
    • Couple
    • Deluxe Garden View King Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a mix-up on check-in when I was given a room with a view to the road instead of the garden room. It was quickly sorted. Reception stuff could be friendlier at check-in/check-out. At the Spa there was no complimentary water or extra towels. You need to ask for both the personnel, which is a hassle.

    It is a beautiful set-up, a large nicely decorated room with very comfy bed, very good breakfast and dinner.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    8.0
    It was a nice resort, but not much to do with the kids.
    • Leisure trip
    • Family with young children
    • Deluxe Garden View Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not too much stuff to do.

    A lot of photo opportunities

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    If you drive to the place, leave the car outside of the reception and they will help you to park it. I didn’t know it so I directly drove to the parking lot in the basement and found no way up😂 Very good rooms and helpful staff, everything in the hotel is perfect.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    9.0
    Gorgeous hotel in beautiful location with amazing staff.
    • Leisure trip
    • Family with young children
    • Deluxe Garden View Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Pillow were very soft!

    Beautifully styled with an authentic Arabian vibe. Fantastic pool area and restaurants. Staff couldn’t do enough for us and loved the camel trek into the desert

    Stayed in February 2024

  • Reviewed: 14 February 2024

    10
    It is the second time we came to BAS and we will come again.
    • Leisure trip
    • Couple
    • Terrace Desert View King Room
    • Stayed 14 nights

    Everything is perfect. There is nothing we can complain about.

    We especially appreciated the perfect service, very helpful and kind staff. It is a quiet desert resort where you can relax. The resort is decorated very tastefully. The rich buffet offers plates for every taste. The pool area is spaceous. There is nothing we can complain about.

    Stayed in February 2024

  • Reviewed: 13 February 2024

    10
    Wonderful experience
    • Leisure trip
    • Family with young children
    • Deluxe Garden View King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Beautiful place, friendly staff, excellent facilities. Memorable stay

    Stayed in January 2024

  • Reviewed: 12 February 2024

    9.0
    Great family staycation
    • Leisure trip
    • Family with young children
    • Terrace Family Room - UAE Resident, UAE ID Mandatory
    • Stayed 1 night
    • Submitted via mobile

    It is not as secluded as we thought

    The resort is beautiful and there are a lot of activities for families

    Stayed in February 2024

Showing 1 – 25

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