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Reviews of Gästehaus am Schlossberg

Burgstr. 19, Bernkastel, 54470 Bernkastel-Kues, Germany

#5 of 14 B&Bs and Inns in Bernkastel-Kues

Guests' Choice

Review score

Based on 47 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.7

  • Location

    9.6

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    9.2

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 12 April 2024

    9.0
    Excellent location, friendly staff, delicious breakfast, excellent value for money
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed was comfortable, but pillow could have been better.

    Excellent location, friendly staff, delicious breakfast, excellent value for money.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The parking lot is several hundred meters away from the hotel, so you need to pull over in front of the house to check in and ask where the parking is.

    The room was large and cosy. This accommodation is in the central town area, so it's easy to hang out there. You can also walk to Landshut Castle.

    Stayed in March 2024

  • Reviewed: 22 September 2023

    8.0
    A great historical location
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was up two flights of steep stairs. Difficult with suitcases when you reach our advanced age. However, a member of staff kindly helped us on arrival.

    A great location towards the top of the town, making it easy to walk down into the old town and market square. Having a parking space made things a lot easier for us. We were given a large bedroom, a line and an en suite bathroom. There was loads of space and good light from the windows. The street below was quiet at night. Breakfast was excellent!

    Stayed in September 2023

  • Reviewed: 22 September 2023

    8.0
    I would recommend the stay to any friend so that is praise enough
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Furnishing were quite Spartan , almost Air BnB really. This was not a criticism just an observation

    Bathroom was very well appointed, location was excellent

    Stayed in September 2023

  • Reviewed: 16 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    - very kind and helpful staff - very good location in downtown/old town - comfortable size room and bathroom - clean and tidy - good breakfast

    Stayed in August 2023

  • Reviewed: 14 September 2023

    8.0
    Would stay again, right in the heart of the historical part of the town.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room lacked a coffee maker, a mini fridge and since it was unseasonably warm a room fan would have been nice to have. Parking was 500m away.

    Great location and very clean, service was exceptional! Breakfast included was superb!

    Stayed in September 2023

  • Reviewed: 31 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Communication a bit difficult on Wednesdays when it’s closed - we asked two times for a baby bed and got one without a mattress, we asked two times for a water boiler and never got an answer.

    Very spacious room, very well situated. Excellent value for money.

    Stayed in August 2023

  • Reviewed: 18 July 2023

    9.0
    Wonderful stay, very highly recommended.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The climb to 3rd floor room on a super tight last staircase - but we chose the apartment.

    Great historical house, beautiful, spacious apartment with air con., v. g. breakfast, excellent resto for dinner, great & very helpful staff.

    Stayed in July 2023

  • Reviewed: 21 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Superb overnight stay with a lovely restaurant for evening meal and breakfast.

    Stayed in June 2023

  • Reviewed: 16 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Towels a little bit small. 3 rd floor without elevator

    Everything. Very large room with a fantastic view on the sky and vineyard. Bath large clean and with window. Staff very friendly. Wonderful breakfast with every details carefully thought. Location in a lovely street in the center of an amazing village. Diner over the top, 1 Michelin star level in term of food quality.

    Stayed in June 2023

  • Reviewed: 6 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The beds were hard (we were prepared for this reading previous reviews), however the pillows were awful too. Like a big folded towel without filling.

    Location was perfect, although in the middle of the old town centre it was really quiet at night, even for a street facing room. Size of the room "Riesling" - a seperate living room with a sofa, a bed room and a ballroom size bathroom. Everything was spotless and clean. Nice breakfast selection and the only hotel on our Germany trip that served lactose-free and oat milk at the breakfast buffet without specifically having to ask for it.

    Stayed in May 2023

  • Reviewed: 13 December 2022

    10
    Just wonderful!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    right in the center of town so you can walk to everything. Our room was spacious and very clean. The breakfast was great (lots of different cheese, meats, cereal and fresh fruits). we would definitely stay again.

    Stayed in December 2022

  • Reviewed: 29 September 2022

    8.0
    Lovely room,central location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Central location,quiet very clean,warm and cosy.breakfast is next door in the owners other property,

    Stayed in September 2022

  • Reviewed: 20 August 2022

    10
    We'll be back next summer for sure and hopefully this time a bit longer!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    We had to park our big 4x4 car a bit far from the hotel, but no big issues for the sporty people.

    We absolutely loved this beautiful place. Room was cosy and big and location is perfect. Breakfast was superb!

    Stayed in July 2022

  • Reviewed: 6 August 2022

    10
    Excellent apartment in wonderful Bernkastel.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    Great location, great sized apartment, good breakfast.

    Stayed in July 2022

  • Reviewed: 15 July 2022

    9.0
    Great Value Stay
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No instructions for Air Conditioning although we managed to work it out eventually.

    Excellent location and quiet at night in area with great restaurants.

    Stayed in July 2022

  • Reviewed: 5 July 2022

    10
    Highly recommended
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    Plenty of space both in the room and the bathroom.

    Stayed in June 2022

  • Reviewed: 24 June 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    stairs are very steep

    location and air conditioning

    Stayed in June 2022

  • Reviewed: 21 June 2022

    8.0
    great location with an excellent restaurant
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    no fridge in the room

    location and breakfast

    Stayed in June 2022

  • Reviewed: 20 June 2022

    10
    Wonderful experience.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    We stayed only for one night but for more nights I would like to have a cattle to be able to make my own hot drinks.

    Great location. Apartment is very big.

    Stayed in June 2022

  • Reviewed: 15 June 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 5 nights
    • Submitted via mobile

    No kettle no fridge cups etc

    Every thing Exept the payment situation I recive a message that my credit card had been refused payment i aske what card i used so i could use another they have not got back to me The credit card company has told me as of yesterday No attempt has been made for payment R Jenkins

    Stayed in June 2022

  • Reviewed: 9 May 2022

    9.0
    Excellent value for money + location
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Excellent location - in the heart of the town, but quiet at night. Very good breakfast, very clean, nice staff. We had a very room and bathroom large and comfy.

    Stayed in May 2022

  • Reviewed: 7 May 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Spacious and comfortable room and a very good restaurant downstairs.

    Stayed in May 2022

  • Reviewed: 26 April 2022

    8.0
    Excellent location , friendly staff, good beds.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 5 nights

    Splendid location, very quite in the evening. Very friendly staff.

    Stayed in April 2022

Showing 1 – 25

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