Lange Brücke, Innenstadt, 14467 Potsdam, Germany
#26 of 29 hotels in Potsdam
Guests' ChoiceBased on 226 hotel reviews
7.4Cleanliness
7.9
Comfort
7.4
Location
9.1
Facilities
7.3
Staff
8.6
Value for money
7.0
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 April 2024
Shivika
IrelandDUE TO MORNING PRAYER USING THE SPEAKER IN THE PARK NEARBY IT WAS NOISY IN THE MORNING AND DUE TO FESTIVAL IN THE EVENING NEARBY AREA IT WAS NOISY
ROOM IS CLEAN AND BIG
Stayed in April 2024
Reviewed: 16 March 2024
Yang
GermanyAir conditioning was a disaster. It is an old system and was not cleaned for decades. And this system is loud when operating! I’ve got a room near the elevator shaft but it’s not that noisy.
It’s near the old town and you can reach anything in reasonable time. Breakfast was also good.
Stayed in March 2024
Reviewed: 13 March 2024
Jacek
PolandCertainly not a 4 star hotel - rather a standard 3-star. Beds not much comfortable. Weird arrangements with bed lights that are not separable from the hall/bathroom lights. Only one outlet available for charging - the outlets by the beds switch off with the lights. No kettle and tea/coffee in the room. It was not possible to add breakfast to room charges after the reservation has been made through booking.com
Very good localisation.
Stayed in March 2024
Reviewed: 5 March 2024
Hungyi
GermanyGreat location
Stayed in March 2024
Reviewed: 2 March 2024
Johannes
NetherlandsGreat location, close to railway station and inner city. Nice breakfast, nice hotel bar.
Stayed in February 2024
Reviewed: 16 February 2024
Nicolo
United Arab EmiratesThe bed is strangely prepared. The duvet is just place on top of the bed and you need to make the bed yourself. Moreover, there is no Coffee in the room, even if it is a business hotel. However, most of all, the price to pay the car is 20€ per day. Really too much for just a parking considering that they have a lot of them and it is not an exclusive thing for which you migh be able to justify a premium price.
The hotel has a great location. Room is big and spacious.
Stayed in February 2024
Reviewed: 12 January 2024
Eoin
GermanyI had booked a triple room, yet I got messages through the app suggesting that I upgrade from a double room to a triple room because I had a small child. I informed the staff that I had already got a triple room booked. Then a week or so later I got again the same request and had an identical conversation, so much so, that I had to ask if I was talking to a bot. The bot/staff denied it. I on three occasions requested a cot in my room, and had a positive response but of course there was no cot in my room. I eventually gave up and did without it.
Breakfast was good and quite complete with different options. My daughters enjoyed it. Staff at reception were nice and the lobby area was spacious. Very nice view of the river "Havel" and Potsdam city from the top floors.
Stayed in January 2024
Reviewed: 2 January 2024
Elizaveta
South Africarooms are really tiny. no laundry service
Nice view, very friendly staff, breakfast is good. I liked that the third bed was a bit separated
Stayed in December 2023
Reviewed: 10 December 2023
Nico
GermanyThe restaurant is opening at 7pm and the prices are a little bit too high. The staff during the breakfast is too quick in clearing the crockery.
Very nice and light rooms. Much space even in a standard double bed room. The breakfast was also good.
Stayed in December 2023
Reviewed: 5 December 2023
Alexandra
GermanyThe room was a bit weird with the sink next to the bed without any barrier.
Location and general appearance of the hotel.
Stayed in December 2023
Reviewed: 29 November 2023
Everal
GermanyDinner resturant
Spacious bathroom for a relaxing bath.
Stayed in November 2023
Reviewed: 7 October 2023
Horvath
AustraliaThere should have been a kettle and teabags/coffee in the room.
Stayed in September 2023
Reviewed: 5 October 2023
Katina
United KingdomNo tea or coffee making facilities in room Lumpy cushions Beds were singles pushed together & came apart in the night Parking was expensive Noisy in room with windows open
Central location Friendly staff Clean
Stayed in October 2023
Reviewed: 2 October 2023
Nick
United KingdomThe bar was closed on Saturday night at 9pm and not sure why
Good location near the town
Stayed in October 2023
Reviewed: 18 September 2023
Deborah
United KingdomFacilities were a bit limited. No bar and messages to staff did not get relayed. My husband turned up and although I was assured they would give him a room key he was not allowed in or allowed to use the toilet. He had to wait a couple of hours for my return.
Location on the river was lovely. Rooms really good
Stayed in September 2023
Reviewed: 15 September 2023
Pervint
GermanyI didn't have the impression that rooms were cleaned daily thouroughly Small room No fridge
Central Good breakfast Ladies in breakfast area very friendly
Stayed in September 2023
Reviewed: 15 September 2023
Paulina
GreeceIn my opinion, if we pay over 120 euro per night, the fridge in 4 starts hotel should be a standard, but wasn't. Also, the bathroom has some place to improve - f.e. the hair dryer was... in the closet in corridor, quite difficult to use it (picture including).
The location was perfect, also very nice breakfast, however line to get a coffee (which was excellent)
Stayed in September 2023
Reviewed: 9 September 2023
Zhaolin
GermanyWifi really bad
Overall good
Stayed in September 2023
Reviewed: 5 September 2023
Willows
United KingdomBeing watched by my neighbour
Location and the receptionist
Stayed in September 2023
Reviewed: 30 August 2023
Isabelle
United KingdomThe rooms were very small. There was no kettle or hair dryer unless you ask at reception. Very little space also to unpack clothes. Few hangers only. Bathroom gets flooded easily if you are not very careful with the shower, which I really do not like. Overall just not very special for the price.
I know Potsdam well but for tourists the location is excellent. Breakfast was very good, too. Reception and housekeeping staff friendly.
Stayed in August 2023
Reviewed: 24 August 2023
Arturas
Lithuaniabathroom design - all glass, sharp angles not safe by my opinion, ventilation could be better in bathroom , air conditioning lowest vent speed(1) not enough to cool room, higher speed (2+ or Auto) just too loud : some 3 star hotels have much better solutions.
really good location. everything is close: transport less than 5min, major tourist attraction ~20min on foot, restaurants, shopping 5-10min, boat trip 2 minutes.
Stayed in August 2023
Reviewed: 17 August 2023
Laurent
SwitzerlandClean lady come only on request during stay
Situation and breakfast
Stayed in August 2023
Reviewed: 15 August 2023
Mr
United KingdomCould do with kettle in the room to make hot drinks. Air conditioning system didn't blow enough cold air but it was ok.
Location is perfect. Restaurants and shops in very close walking distance. Rooms were freshly refurbished. Beds and pillows comfortable. Parking on site (cost 18 euros I think). We stayed there approximately 10 years ago and it was the same good.
Stayed in August 2023
Reviewed: 2 August 2023
Vytautas
LithuaniaBreakfast was disappointing: no variety, especially for children (even automatic pancake pan was out of order, personnel was to busy to react to client's needs). Parking was expensive and still without reservation for clients coming in the late evening.
location
Stayed in July 2023
Sydney, Australia
Bahía Bustamante, Argentina
Emborios Kalymnos, Greece
Fusong, China
Fátima, Portugal
Uluwatu, Indonesia
Arutanga, Cook Islands
Châteauguay Heights, Canada
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content