Montera, 22, Centro, 28013 Madrid, Spain
#317 of 435 hotels in Madrid
Guests' ChoiceBased on 197 hotel reviews
8.1Cleanliness
8.5
Comfort
8.3
Location
9.6
Facilities
8.0
Staff
9.0
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 14 April 2024
Jason
NetherlandsToo loud; no noise isolation, other guests or the cleaning crew unfortunately woke us up every day
Great in general
Stayed in April 2024
Reviewed: 11 April 2024
Helen
United KingdomBreakfast could have been better
Excellent location. Very comfy beds.
Stayed in April 2024
Reviewed: 10 April 2024
Milton
AustraliaThe hotel’s location was amazing. I could walk to almost all of the major sights. Monica, the lady at the front desk was amazing. At check in she pointed out to me on a map all the places I should visit and recommended some dining options too. I followed her suggestions and had a wonderful time. She really knows her job and her customers. All the staff were kind and polite. I will definitely recommend this hotel to anyone visiting Madrid !
Stayed in April 2024
Reviewed: 2 April 2024
Patricia
United StatesVery noisy—Not just loud street noise but loud maids who conversed with each other during morning hours but actually talked with each other from one end of the hall to the other.
Attractively renovated without eliminating historic style.
Stayed in April 2024
Reviewed: 24 March 2024
Svetlana
United KingdomVery clean , comfortable beds, situated on the busy street but we didn’t hear the noise from outside location amazing, reception staff amazing !!
Stayed in February 2024
Reviewed: 1 March 2024
Carlos
United StatesStaff was friendly and great location…
Stayed in February 2024
Reviewed: 29 February 2024
Johan
FranceNo good soundproofing room : you will hear outside street but also people walking inside the corridors
Great staff, great location, comfy bed
Stayed in February 2024
Reviewed: 9 February 2024
Sanyu
UgandaIt was clean!
Stayed in February 2024
Reviewed: 30 January 2024
Doaa
Portugalbathroom was not good enough. fridge wasn't work,
location is great in the center of Madrid. very nice view . but the room wasn't good enough, the bathroom wasn't in good condition enough, the breakfast was good
Stayed in January 2024
Reviewed: 23 January 2024
Sylwia
United KingdomI was a bit concerned that it was very loud at night and I found it difficult to sleep, but the location couldn’t be more convenient, so it’s a compromise. I suggest ghat in the vanity set the hotel provides ear plugs.
I was impressed with friendliness, openness to help and staff’s attitude to make things happen for me. The water pressure was great? The a/c was reliable.
Stayed in January 2024
Reviewed: 10 December 2023
Pero
SloveniaPrice a little bit high for ***
Location
Stayed in December 2023
Reviewed: 21 November 2023
Kathleen
United StatesLocation and help from staff
Stayed in October 2023
Reviewed: 5 November 2023
Franco
ItalyThere were many black hairs on the bathroom's floor.
Very good position
Stayed in November 2023
Reviewed: 29 October 2023
Hardy
United KingdomThe breakfast selection and quality were underwhelming. The beds were not extremely comfortable.
The room was spacious and well laid out. Location downtown was very convenient. Good value for money.
Stayed in October 2023
Reviewed: 17 October 2023
Mira
FinlandLOTS OF NOISE from the street especially during evening and nights. I got used to it, but if you are a poor sleeper this is probably a problem. The safety box in the room was tiny (and you had to use coins to close/open it every time) and would not fit everything I wanted to put there. You can hear some noise from other rooms too, but luckily other guests were quiet.
Very central location, it was easy to walk everywhere. The hotel was small and cozy, the staff was friendly and helpful. The decor of the hotel is probably somewhat dated but I thought that the hotel was good value for what I paid - the hotel was a bit cheaper that other hotels in the centre. The area of the hotel was quite busy but didn't seem unsafe. Lots of tourists everywhere. I guess the police has some kind of office nearby because there was always a lot of police vehicles around. :-) I arrived to the city centre by the airport bus, the walk from the bus stop to the hotel was maybe 10-15 minutes. The breakfast was OK. My room had a little balcony which was cute. Internet worked well. And because everyone is thinking about this nowadays: there was no bedbugs and the hotel was otherwise clean too. :-D
Stayed in September 2023
Reviewed: 3 October 2023
Nicola
United KingdomThe room is quite small and dark.
The location was very good. The staff were friendly and efficient. Nice balcony. Good air conditioning and powerful shower. Comfortable bed.
Stayed in October 2023
Reviewed: 1 October 2023
Diego
BoliviaPerfect location
Stayed in July 2023
Reviewed: 15 September 2023
Groover
United StatesIt was super clean and comfortable
Excellent location
Stayed in September 2023
Reviewed: 9 September 2023
Bachi0294
EcuadorClose to party place
Good place for afterparty sleeping
Stayed in August 2023
Reviewed: 17 July 2023
Sailedaway
CyprusCentral location. Close to all the points of interest.
Stayed in July 2023
Reviewed: 9 July 2023
Jose
PortugalElevator too slow
Stayed in July 2023
Reviewed: 1 July 2023
Margaret
SwedenRooms for improvement re cleaning.
I did not like the room since it had only a tiny roof window. I asked to change room. The reception lady was very helpful and fixed it very quickly.
Stayed in June 2023
Reviewed: 5 June 2023
Henrik
SwedenThin doors so you heard people (and cleaning staff) slamming doors in the hallway.
The location is great! Close to everything. A simple hotel but it’s clean and comfortable beds. Excellent base to explore Madrid.
Stayed in June 2023
Reviewed: 11 May 2023
Carmen
Puerto RicoThe bathroom shower was very slippery and should have some safety bars on the walls in case you slip
Excellent breakfast
Stayed in May 2023
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