Camino de la Ventosa, 34, 48013 Bilbao, Spain
#26 of 63 hotels in Bilbao
Guests' ChoiceBased on 409 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
8.8
Facilities
8.5
Staff
9.2
Value for money
8.1
Free WiFi
8.7
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End of dialog contentReviewed: 12 April 2024
Julie
United StatesIt was hot and the air conditioning doesn’t work until May. We had to keep our window open to stay cool but it was loud outside of the hotel.
Location was great. Loved the rooftop bar/restaurant.
Stayed in April 2024
Reviewed: 10 April 2024
James
SwitzerlandEverything on the breakfast was cold.Even the food you would expect to be hot ie.fried eggs,scrambled eggs,bacon,sausage s.and cooked tomatoes.I don’t know if that’s the way they serve it in that region?But all very edible 😋
Location very good 😊 Very comfortable and spacious room.
Stayed in April 2024
Reviewed: 3 April 2024
Irene
FinlandThe interior is quite oldfashioned, but of course I knew it from the pictures.
The location was excellent! The room was clean and spacious.
Stayed in March 2024
Reviewed: 1 April 2024
George
GreeceNot very close to the old town but still close to the metro station and the central bus station. It's next to the football stadium so it may have be loudly when there is a football game.
Big room
Stayed in March 2024
Reviewed: 28 March 2024
Matilde
IrelandToo closed to the stadium, and we couldn’t get access to the hotel due to the match
The staff was very helpful and nice
Stayed in March 2024
Reviewed: 22 March 2024
Francisco
United StatesLocation and stuff friendliness
Stayed in March 2024
Reviewed: 27 February 2024
Jiri
Czech RepublicFair four star hotel - meeting all criterions
Stayed in February 2024
Reviewed: 22 February 2024
Walsh
IrelandN/a
Clean rooms, great Restaurant for evening meals and good breakfast. Located next to San Mames. A quiet area when there are no matches
Stayed in February 2024
Reviewed: 16 February 2024
Brooke
United StatesLocation is a bit far from city center
Comfortable bed, shower and bath combo in the bathroom, breakfast can be included
Stayed in November 2023
Reviewed: 12 February 2024
Vera
LuxembourgSound proofing inside the hotel was very poor, I could hear every step outside in the corridor and also my neighbour(s) arriving home at 3am...
Perfect location, DIVINE breakfast, very comfortable bed and room in general. Room service was fast and excellent. I very much appreciated the bath tub and the quality toiletries.
Stayed in February 2024
Reviewed: 7 January 2024
Stratford
United KingdomIt was really good overall. Just the air conditioning didn’t work well so I had to leave the windows open all night.
Good, simple and very clean accommodation with very large comfortable beds. Excellent location and overall excellent value.
Stayed in January 2024
Reviewed: 27 November 2023
Murphy
SpainUnfortunately, no food was available anywhere anymore at 11pm, so I had to go to bed hungry...
Comfy bed and quiet surroundings. I got a good rest after a long flight
Stayed in November 2023
Reviewed: 9 November 2023
Tobias
GermanyThe Terrazza Was closed
Stayed in October 2023
Reviewed: 7 November 2023
Rob
United Kingdomlocation, room
close to the football ground
Stayed in October 2023
Reviewed: 20 October 2023
Wendy
United KingdomSometimes the buffet could have been better
Very efficient staff The Spa was well organised and helpful
Stayed in September 2023
Reviewed: 19 October 2023
Claire
United KingdomWe had a couple of problems with our room but the staff dealt with them promptly and efficiently so we were happy.
Hotel was spotless, staff were friendly and helpful. Breakfast was excellent.
Stayed in October 2023
Reviewed: 16 October 2023
Yurii
UkraineLocation, parking
Stayed in August 2023
Reviewed: 16 October 2023
Matthew
GermanyNothing
Staff were very helpful.
Stayed in October 2023
Reviewed: 11 October 2023
Colm
Irelandbreakfast
Stayed in September 2023
Reviewed: 6 October 2023
L
United StatesThe AC unit didn’t pump out a lot of air and room stayed warm and stuffy.
Breakfast was incredible! Staff very friendly. Large bed and room size!!!!
Stayed in October 2023
Reviewed: 1 October 2023
Smith
United KingdomLights in breakfast restaurant very bright (glare). Hotel car park close, safe and a bit of a rip-off.
Good choice at breakfast. Very helpful and friendly staff. Good location for access to many of the sights of Bilbao.
Stayed in September 2023
Reviewed: 30 September 2023
Michele
AustraliaThe wifi could be better. The bar & restaurant attached , this could be independent of the Hotel 🤷♀️ it was very short staffed and service was very poor. One night in particular we left after waiting and waiting and becoming very frustrated.
Everything was great, starting with the customer service✅at reception. Room are very clean and serviced daily.
Stayed in September 2023
Reviewed: 15 September 2023
Karen
United KingdomBarman in terrace bar - would not serve us at 11.30 said the bar was closed ( we had just had one wine there - pouring with rain so decided to use the terrace bar) It was advertised as being open til 12.00 but he said no! Went downstairs to reception and asked what time it was open and they confirmed 12 o’clock but when they heard he wouldn’t serve us he just shrugged his shoulders! One sachet of coffee in room ( asked for more and received 2 more). Over the next two days we did not receive another one! No milk. Breakfast staff gave us some in a jug!
Clean . Receptionist staff in breakfast room and waitress in bar were exceptionally friendly and helpful.
Stayed in September 2023
Reviewed: 13 September 2023
Erika
BelgiumKind staff, good location, comfortable and clean rooms, great breakfast buffet.
Stayed in September 2023
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