249 Frankton Road, 9300 Queenstown, New Zealand
#80 of 410 Holiday rentals in Queenstown
Guests' ChoiceBased on 306 hotel reviews
8.8Cleanliness
9.2
Comfort
9.1
Location
9.1
Facilities
9.0
Staff
8.7
Value for money
8.6
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 April 2024
Steve
United StatesBeautiful view property in a great location not far from downtown.
Stayed in April 2024
Reviewed: 6 April 2024
Chaitanya
New ZealandThe parking and roads are a bit narrow but it can be managed.
The Italian vibe
Stayed in April 2024
Reviewed: 6 April 2024
Gunith
Sri LankaFound a bit overpriced, Lack of initial instructions and confusion, apartment was older than expected, Dishes were bit dirty, tv didn't have internet access
Lots of space, beautiful views, good washer and dryer, everything was stocked,
Stayed in April 2024
Reviewed: 2 April 2024
Paula
United StatesThe steep and difficult to negotiate small lane especially when driving a van.
Beautiful villa with amazing views of Lake Wakatipu from the living room and bedrooms. It is quiet, peaceful, comfortable and very clean. Kitchen is very well-equipped with all the essentials that you might need. The washer and dryer are such a big help, we were able to do our laundry before continuing on with our South Island trip. Very responsive and helpful staff. Overall, we really enjoyed our stay at Villa Del Lago. I would recommend this place to anyone visiting Queenstown.
Stayed in February 2024
Reviewed: 30 March 2024
Steven
United StatesGreat setting right on Lake Wakatipu, right on bike/walking path, fantastic views. Apartment is very modern and comfortable with all conveniences.
Stayed in March 2024
Reviewed: 29 March 2024
Michele
United StatesVery luxurious accommodations. The views from the main living area and bedrooms were spectacular. Short walk into town
Stayed in March 2024
Reviewed: 29 March 2024
Marcus
AustraliaA great view of the lake and the mountains around Queenstown.
Stayed in March 2024
Reviewed: 28 March 2024
Yuping
CanadaNone
Stunning mountain view and lake view! Great location and comfortable rooms! Will definitely come back!
Stayed in March 2024
Reviewed: 22 March 2024
Rumyana
United StatesGreat view! Cozy interior! Nice kitchen.
Stayed in March 2024
Reviewed: 18 March 2024
Aleksandr
United StatesNothing
We enjoyed staying in this property tremendously! The location is perfect: away from noisy, crowded town center, but close enough to get their (five min by car). And the view is unbeatable! Everything is exceptionally clean, convenient, comfortable and cozy. Laundry room is a big plus. The owner is easy to contact. An excellent place to stay in Queenstown.
Stayed in March 2024
Reviewed: 17 March 2024
Richard
AustraliaThe entry point off the main road was very difficult to negotiate. The access to the unit was via a flight of steep stairs which were difficult to manage for older tourists with heavy luggage at the same time. Two of the drinking glasses were unclean and two of cooking implements had baked on residue.
The view was superb. The unit was very well equipped. We appreciated the use of the fully equipped laundry. The location was very peaceful and quiet.
Stayed in March 2024
Reviewed: 14 March 2024
Yini
United Statesview and rooms
Stayed in March 2024
Reviewed: 12 March 2024
Tara
United StatesWe would have liked firmer pillows but still slept well.
The view was incredible and the accommodation was very clean. We enjoyed the fireplace and being able to do laundry easily. The location is very quiet and the bed is comfortable. We slept well and loved being right on the Queenstown biking/jogging path. I enjoyed a 7 mile run along the gorgeous lake!
Stayed in March 2024
Reviewed: 10 March 2024
Carol
AustraliaMaybe the stairs would be an issue for older people but we managed.
Spectacular view, location away from the busy town, clean, comfortable and of course the lovely Baylee who works there. She is a gem.
Stayed in March 2024
Reviewed: 9 March 2024
Warren
United StatesLack of privacy. Dangerous bathtub.
View
Stayed in March 2024
Reviewed: 7 March 2024
Dalilah
United StatesCarrying suitcases down to the room. Many stairs.
Location! View and spacious room for $. Love walking into town from the river roadway/trail just downstairs our room.
Stayed in March 2024
Reviewed: 6 March 2024
James
ChinaSeems no air condition in this villa, it is very warm in room when arrive at PM of summer/autumn time, please open all windows/doors when arrival.
very good view from this villa and room,
Stayed in March 2024
Reviewed: 28 February 2024
Jennifer
United StatesLoved the location and the view
Stayed in February 2024
Reviewed: 19 February 2024
Terri
United StatesHad a bit of a damp smell
View of the lake and easy walk on trail to the city center
Stayed in January 2024
Reviewed: 16 February 2024
Naomi
AustraliaCar spaces weren't allocated as such so that it was clearly marked for each apartment
It was right on the water with a lovely view and a clear walk into town
Stayed in February 2024
Reviewed: 6 February 2024
Kim
AustraliaWas a couple of flights of stairs to our room but we did know this before arrival
The view is amazing and plenty of room for a couple visiting. Has all the essentials you need to cook if you decide to. Good communication and all our questions answered. Very clean and would stay again
Stayed in February 2024
Reviewed: 29 January 2024
Jupiter
AustraliaThe stairs were unexpected.
The staff and location are super good!
Stayed in January 2024
Reviewed: 22 January 2024
Angela
AustraliaVery spacious and comfortable, loves the heated floor tiles and fireplace, made it feel very cosy
Stayed in January 2024
Reviewed: 21 January 2024
Yolande
New ZealandAll bathrooms on lower floor and if sleeping on third floor it is a hassle...
View...very clean and spacious
Stayed in January 2024
Sarajevo, Bosnia-Herzegovina
Ardmore, USA
Ukiah, USA
Rapid City, USA
Olympos, Turkey
Barcelona, Spain
Kinira, Greece
Stroudsburg, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content