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Reviews of Cheerfulway Acqua Maris Balaia 3 stars

Santa Eulália, 8200-913 Albufeira, Portugal

#1723 of 1,755 Holiday rentals in Albufeira

Guests' Choice

Review score

Based on 218 hotel reviews

5.2

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    5.7

  • Location

    7.6

  • Facilities

    5.4

  • Staff

    7.1

  • Value for money

    6.0

  • Free WiFi

    5.3

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Showing 1 – 25

  • Reviewed: 3 December 2023

    4.0
    Good location. Cheap price. Nothing special.
    • Leisure trip
    • Couple
    • Superior One-Bedroom Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The property is very dated. Definitely needs a revamp

    Good location.

    Stayed in October 2023

  • Reviewed: 22 November 2023

    5.0
    You get what you pay for. If cost is your main concern this is good value for money.
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Apartment with Sea View
    • Stayed 4 nights

    Hotel is run down and needs investment. we went at end of season and they were clearing out the bar so choice of drinks could be limited.

    I think when this hotel was first build it would have been a very fine building. I spent an extra €20 for a room with a sea view and it was totally worth it. I enjoyed sitting on my balcony watching the sunset. The hotel has good bones but is quite run down. Hotel staff I found to be helpful and pleasant.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    That it didn't have its own reception

    The balcony was spacious

    Stayed in October 2023

  • Reviewed: 19 October 2023

    5.0
    Passable for the price
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Had to ask for fresh towels. The lift was very dodgy, only one room key provided. 90% of the chairs by the pool were broken. The pool and surrounding areas were filthy.

    They allowed us to change room when the first bedroom didn’t suit because of a steep staircase. The room was cleaned daily.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    4.0
    Not Recomended at any Cost,Specially if you are with your Family and Kids
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    No facilities at all,we had to change our room because in the first one when we entered the sealing was broken,stains on the wall,we booked for three and there were only 2 blankets ... Airconditions was not working and that room was damn warm because of sun facing all the time,Not even a single soap in the toilet,Anyways i will give 2 out of 10 just because i like the location,NEVER RECOMENDED,THEY NEED A RENOVATION & the reception was like 200 meters away from our Hotel...

    Nothing much , i should have seen the reviews before i book here ...

    Stayed in October 2023

  • Reviewed: 7 October 2023

    6.0
    Nice location and staff. But the hotel needs big improvements.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    The kitchen was dated and didn't have enough pots and pans. Not everything in the kitchen worked. There were no towels to take to the pool side (you needed to take your own beach towel). I was woken up one morning by water leaking in through the bedroom ceiling, and we had to move apartments. The pillows were exceptionally lumpy, even the replacement ones I asked for! One of the toilets was not attached to the floor!

    The pools were good. There were outside and inside pools. There were mainly Portuguese holiday makers there. Some British as well. There were people around but not too busy. Quite often my family had the outside pool to ourselves. There was a football pitch and tennis court available to use. The location was great, 5 mins walk to the beach. In fact there were 3 different beaches all with in walking distace. The hotel staff and cleaners were very nice and always wanted to help. The cleaners came around every day. It was easy to get extra towels if needed. It was very cheap compared to other hotels in the area. The 3 bedroom apartment we stayed in was very spacious with 2 bathrooms and enough space for 8 people to sleep.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    4.0
    Short and not very cheary
    • Leisure trip
    • People with friends
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    Cockroaches and broken toilet. Dripping tap and broken steps to pool. Broken patio door

    Air conditioning

    Stayed in October 2023

  • Reviewed: 27 September 2023

    6.0
    Cheap and cheerful but needs a lot of repairs.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Hotel seems neglected needs a lot of repairs. Rooms not the cleaniest when we arrived hairs on floor and feg butts all out on balcony.. The cleaner did come back and clean the room it after I notified the front desk. The fridge didn't work, cracked tv, had to have cold showers because water only got hot at random times. Phone didn't work. Most sun lodgers we cracked. Fire alarm set of 2 nights after midnight of our 4 night stay

    Staff were lovely. Room was great size, plenty of room. Great location. Close to strip and the beach.

    Stayed in September 2023

  • Reviewed: 23 September 2023

    5.0
    Great location - everything else needs work
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 7 nights
    • Submitted via mobile

    First room they gave us hadn’t been cleaned from previous guests & lady on reception wasn’t apologetic at all & acted like she was doing us a favour by getting us another room. Kitchenette facilities very sparse. Air conditioning was almost pointless, room only cooled from having balcony door open. Front door lock a bit temperamental, could see it had been forced open at one point.

    Great location. Friendly pool staff. Swimming pools are nice.

    Stayed in September 2023

  • Reviewed: 17 September 2023

    4.0
    Disappointing
    • Business trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Not good

    The staff was really kind and willing to attend any request🙏

    Stayed in September 2023

  • Reviewed: 27 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Bathrooms, especially bathtubs. Needs yo change

    The hotel facilities were not as they mentioned. No toiletries provided. Towels were never changed. For the whole trip, it was lucky we carried our own. The hotel was clean. And at good location, staff were good

    Stayed in August 2023

  • Reviewed: 22 August 2023

    5.0
    It is a nice place for family vacation
    • Leisure trip
    • Group
    • Studio
    • Stayed 1 night

    Our shower did not work and there was strange smell coming from the sink in the kitchen.

    It is very close to the center and beaches, rooms are very wide, there is free parking space.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    6.0
    Decent
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Pool bar staff antonio

    Stayed in August 2023

  • Reviewed: 9 August 2023

    6.0
    Good stay, staff not great but location and rooms were more than worth the affordable price.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights

    AC was not working and a staff member called juiletta who was an old lady was rude/racist when she greeted us.

    Everything was really good, a lovely member of staffed helped us a lot I can't remember her name but she was tall and had braids and helped with any problems/recommendations. Location - Amazing Room - Spacious

    Stayed in July 2023

  • Reviewed: 5 July 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Bad conservation, no air conditioning, very hot

    Location and staff

    Stayed in June 2023

  • Reviewed: 15 June 2023

    5.0
    Passable
    • People with friends
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    the shower was awful, shocking to use

    good pool, room was decent not the worst

    Stayed in June 2023

  • Reviewed: 20 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Apartment with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Not enough activities on site, could be doing with a upgrade, pool was cold

    Good location

    Stayed in October 2022

  • Reviewed: 1 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    It's really old and needs repair

    It's a comfortable room, the microwave and fridge were functioning

    Stayed in September 2022

  • Reviewed: 28 September 2022

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    No receptionist. puddle inside the hotel. pool bar didn’t open. no clean towels. leaks in bathroom and balcony. no restaurant.

    The rooms were spacious and clean

    Stayed in September 2022

  • Reviewed: 5 September 2022

    5.0
    decent
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    the rooms and the security features

    the pool

    Stayed in September 2022

  • Reviewed: 27 August 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    the air con was way too high & impossible to switch off we woke up every morning freezing , we only got fresh towels once during our stay & the beds were extremely uncomfortable

    the reception staff were nice

    Stayed in August 2022

  • Reviewed: 24 August 2022

    5.0
    Aircon and Lift was broken.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    My room had a broken air-con, the bed room was very hot. I was placed on the bottom floor therefore I was worried to open the windows as someone might come in. The lift was not working every time you press the button it was not going up. The kitchen was very small and tight so when you cook you get very hot. The aircon was not that powerful to cool down the room quickly. The swimming pool had a shop and it was very expensive. The remote control of the TV was not working so we were using the TVs buttons. The property did not meet my expectations as on the booking.com pictures it was showing very clean and posh.

    I liked the swimming pool and the bar with music

    Stayed in August 2022

  • Reviewed: 14 August 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    They mixed our room

    The location

    Stayed in August 2022

  • Reviewed: 2 August 2022

    3.8
    Poor
    • Leisure trip
    • People with friends
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    Rooms havent seen a clean in a long time

    Leaving

    Stayed in August 2022

Showing 1 – 25

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