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  5. Reviews of Hotel Chelsea

Reviews of Hotel Chelsea 3 stars

944 Washington Avenue, Miami Beach, FL 33139, United States

#173 of 203 hotels in Miami Beach

Guests' Choice

Review score

Based on 289 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.0

  • Location

    8.6

  • Facilities

    6.6

  • Staff

    7.2

  • Value for money

    6.7

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 2 April 2024

    8.0
    They didn’t cancel the deposit and don’t answer phone calls.
    • Business trip
    • Solo traveller
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    They didn’t cancel the deposit and don’t answer phone calls.

    They didn’t cancel the deposit.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    elevator was not working

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Not having a microwave in the room. The mildew smell from the carpet in the hallway.

    Great Customer Service. Good VIBES. Location. Comfy bed. I accidentally left my apple watch and the staff offered to UPS it to me.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The guy at the reception take so long to help me because he was talking to some happy ladies trying to gey their numbers

    The cleanest and the location

    Stayed in February 2024

  • Reviewed: 22 March 2024

    5.0
    Was disappointed in this hotel for the cost. Did not deliver
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    It was dark and not very clean. The decor was outdated and it didn’t smell very fresh. Not very kid friendly with very small rooms and one tiny elevator to get up in a stroller to the floors

    The property was close ish to the beach

    Stayed in March 2024

  • Reviewed: 21 March 2024

    5.0
    It was just okay.
    • Leisure trip
    • People with friends
    • Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Room was rather small. There were 2 of us prior to a week long cruise and there was barely enough space to move around the room with all of our luggage. The night staff (stayed 2/9/2024) was very rude. He didn’t want to help us at all and seemed irritated that we were there. We asked him if he could print our cruise documents and he got an instant attitude. There’s was no help with luggage at night nor in the morning when we left.

    Great price! It was in a very ideal location of South Beach. Easy to walk to many restaurants and nightclubs. Close to the actual beach.

    Stayed in February 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The rooms are small.

    The place is very close to South beach. The staff is very nice and helpful

    Stayed in March 2024

  • Reviewed: 29 February 2024

    8.0
    Clean but needs an update.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It needs an update and they don’t have a bag drop so you can’t leave your bags before your check in.

    It was clean and the location.

    Stayed in February 2024

  • Reviewed: 28 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The evening bartender was excellent 👌

    Stayed in January 2024

  • Reviewed: 11 December 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    It was a dirty washcloth still in the room when we arrived along with no washcloths at all being in the room

    Location was perfect ending was comfy

    Stayed in December 2023

  • Reviewed: 4 November 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The person at the checkin counter was extremely rude and unaccommodating.

    I liked the location of the property.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    8.0
    Great value hotel with amazing restaurant.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Passageways are a little dark and dingy and smell the way a bit too.

    Good location, nice decor, a/c, fantastic restaurant.

    Stayed in September 2023

  • Reviewed: 8 August 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    It's been 2 weeks since my stay and still haven't received my deposit

    Stayed in July 2023

  • Reviewed: 27 July 2023

    8.0
    Will stay here again, can’t beat the location!
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The shower took like 5 minutes to heat up and I also didn’t like the 100 dollar fee when I arrived! While I understand it’s for a safety deposit I don’t see why it’s not included in the original price. Also it takes 2-3 business days to refund into my account which just isn’t really convenient

    The location was amazing! We walked everywhere because it’s so close to everything! I do think it’s more luxurious in the pictures but overall it was a good hotel and I would stay here again because as I said you can’t beat the price for the location honestly!

    Stayed in July 2023

  • Reviewed: 23 May 2023

    6.0
    too much money for poor service.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    we could never get extra towels or wash cloths. asked numerous times. plus hour room key stopped working every single day. so we had to constantly keep going back to the front office to gain access after we would come back from going out

    close to the strip and beach

    Stayed in May 2023

  • Reviewed: 23 May 2023

    6.0
    Great location
    • Leisure trip
    • Solo traveller
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    There was no hot water in the bathroom

    The location; friendly staff

    Stayed in May 2023

  • Reviewed: 21 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The stuff is really nice specially Carlos in the front desk The hotel is decent with very good location. We enjoyed

    Stayed in April 2023

  • Reviewed: 29 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Wifi was quite slow

    good location and room was quiet.

    Stayed in March 2023

  • Reviewed: 26 March 2023

    5.0
    Passable
    • Leisure trip
    • Group
    • Room with Two Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    I had to ask multiple times for the room to be cleaned and for towels and toilet paper. The cleaning ladies only made the bed and didn’t clean the rest of the room until we had to beg them.

    Amazing location for spring break in Miami. There’s a restaurant downstairs so easy access to food

    Stayed in March 2023

  • Reviewed: 8 February 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Fairly noisy coming from attached restaurant

    Stayed in January 2023

  • Reviewed: 22 January 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    my wife was upset that few of her personal belongings was missing like new pack of eye lashes, makeup concealer etc. we was so glad that we locked our shoppings in the suitcase. it is little things but I really didn’t expect this as we have stayed in so many different hotels never have happen! we didn’t complain to the management as i didn’t want to make a big deal out of this. I advise you to lock your things up not leaving things laying around to be taken from you.

    our room was nice, clean and comfortable bed to sleep. The locations is great! close by to so many nice cheap eats. we enjoyed our stay here.

    Stayed in January 2023

  • Reviewed: 3 January 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    great property but impossible to contact via telephone.

    Stayed in January 2023

  • Reviewed: 25 September 2022

    7.0
    okay
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    it is very loud due to the enclosed restaurant / bar. Not suitable if you’re arriving from Europe and need an early night sleep.

    the bed was comfy, the room clean, the location of the hotel is good, 5 min walk from the beach

    Stayed in September 2022

  • Reviewed: 22 September 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    It smelled a bit "off". Like that dirty rug smell. Lamp in room did not work. Outlet in room broken

    Good price for stay. Nearby good restaurants within walking distance

    Stayed in July 2022

Showing 1 – 25

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