301 East Bay Street, Savannah, GA 31401, United States
#16 of 127 hotels in Savannah
Guests' ChoiceBased on 732 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.6
Facilities
8.5
Staff
9.2
Value for money
8.1
Free WiFi
8.0
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End of dialog contentReviewed: 16 April 2024
Judith
United StatesBreakfast choice limited.
Food adequate at breakfast. Liked the afternoon hospitality very much.
Stayed in April 2024
Reviewed: 8 April 2024
Michael
United StatesDarkness in the interior…no windows…quite dreary
Location
Stayed in April 2024
Reviewed: 1 April 2024
Cannady
United StatesThe room we stayed in was handicapped accessible with roll in shower and was excellent except for one thing. The commode was NOT handicapped accessible and needs to be change to a handicapped accessible one. But we made due.
The staff was fantastic. Location was great and was in walking distance to all things food and the beauty of the city of downtown Savannah.
Stayed in March 2024
Reviewed: 23 March 2024
Nancy
United StatesHappy hour appetizers were not preferred. Sofa bed was quite uncomfortable.
Room and beds were very comfortable.
Stayed in March 2024
Reviewed: 22 March 2024
Susan
United StatesLoved our location! Beds were very comfortable. Breakfast was delicious, happy hour was a very welcome surprise! Great staff!
Stayed in March 2024
Reviewed: 12 March 2024
Costello
United StatesParking was not terribly convenient but staff was accommodating. By the time we got to the last half hour of breakfast, a lot of the food was gone and not replenished, bread items in particular.
It was great that breakfast was included. The location was very good.
Stayed in March 2024
Reviewed: 5 March 2024
Jessica
United StatesWe got woke up twice by housekeeping thinking we checked out already and we hadn't
Very convenient to River street
Stayed in February 2024
Reviewed: 1 March 2024
Carolyn
United StatesNothing to complain about
I love the front desk staff especially Leslie! She gave me recommendations for places to eat and activities to do in the area.
Stayed in February 2024
Reviewed: 2 February 2024
Marilyn
United StatesStaff was friendly! The hotel lobby was beautiful and clean. Free coffee all day!
Stayed in January 2024
Reviewed: 1 February 2024
Lori
United StatesWhen asking the front desk what their sheets are made of I wasn’t given an answer. They were so satiny soft. I would love to order the same material at home.
I liked the location a lot plus the staff was super friendly.
Stayed in January 2024
Reviewed: 16 January 2024
Becki
GermanyRoom Category: I booked a King Suite. When I arrived I checked in and when I went to my room, the inside of the windows were dripping wet with moisture. I asked the housekeeping person in the next room and she said in some rooms that happens. The room was so humid and all I could think about was the mold that was probably lurking in that room with day after day having so much moisture. Unfortunately, the windows do not open so there was no chance of any fresh air other than the AC. I asked for a different room and I was given a Queen Suite (2 beds) as there were not any Kings clean at that time - although I would have waited. The room was such a disappointment. The King had a nice corner kitchen with a bar and bar stools. The Queen had an outdated kitchen that was simply a part of the wall in the room. The plus of the room was that it had new carpet. But the rest of the room was in serious need of renovation (peeling ceiling in the bathroom, outdated and grungy appliances. Before I even went to the Queen room I mentioned to the Assistant Manager who checked me in that I would like an adjustment as the Queen room is a lower price than the King (at least that is what I saw on Booking.com). She didn't really answer me but I assumed (my mistake) that she would make an adjustment - not just for the difference in a King Suite vs. a Queen Double Suite, but the quality of the layout, etc., etc. of the Queen was a major downgrade. Room Comfort: I slept really well as the bed was super comfortable. But the room was lacking ventilation and the only air was from the AC which blew over the bed. In the morning, the windows in this room were also dripping with moisture - due to the lack of ventilation in my opinion. Not to mention the mold that may be a problem. Room Downgrade Adjustment: When I checked out, the invoice showed no adjustment and I was not surprised. I said nothing as the fact that she made no adjustment, said it all.
Location is excellent! The common areas of the hotel are well maintained and inviting. I did not eat the Breakfast as I tried out one of the cute Cafes in the neighborhood but I did look at the Buffet and it was very nicely prepared.
Stayed in January 2024
Reviewed: 12 January 2024
Maria
United StatesRooms and hallways were very dated and kind of gave a depressing feel.
The main lobby was bright and cheery. The staff was very friendly and helpful.
Stayed in January 2024
Reviewed: 2 January 2024
Leigh
United StatesBathtub could’ve been cleaner
Great location. Clean rooms. Comfy bed.
Stayed in January 2024
Reviewed: 15 December 2023
Paul
United KingdomThe bathroom could do with being updated but wasn't an issue all was in working order just a little tired.
The location of the hotel was perfect to access the busy River street, also the free breakfast and laundry room were a big plus for me. The suite its self was always clean and had everything i needed for a 2 week business trip.
Stayed in December 2023
Reviewed: 3 December 2023
Lydia
United StatesRoom privacy was horrible- outside window was busy sidewalk and street. Was told had “city view” but with blinds open all walkers and car traffic could see in our ground floor room. Bed was most uncomfortable- big sinkhole in middle and lumpy as well as pillows.
Very good breakfast- variety and taste. Great location for walking in historic district and river walk.
Stayed in December 2023
Reviewed: 21 November 2023
Robert
United StatesLocation good , breakfast fair
Stayed in November 2023
Reviewed: 21 November 2023
Rebeca
United StatesThe girl from the bar looked tired and ready to leave. She served our drinks in a hurry.
It is a great place to stay.
Stayed in November 2023
Reviewed: 17 November 2023
Thorsten
GermanyHygiene
Social hour was great!
Stayed in November 2023
Reviewed: 10 November 2023
Kim
United StatesGreat location and very friendly staff.
Stayed in October 2023
Reviewed: 11 October 2023
Catarina
United StatesVery old rooms, hallways
Amazing location, very cute reception
Stayed in October 2023
Reviewed: 10 October 2023
Cathleen
United StatesEverything was good. No complaints
Room size was great Location was easy to walk to many restaurants
Stayed in October 2023
Reviewed: 3 October 2023
Teresa
United StatesAll on only that it was a bit pricey
Friendly staff, great coffee, comfortable bed, a bit pricey
Stayed in October 2023
Reviewed: 2 October 2023
Ungerathen
United StatesNo USB ports in room
All of it
Stayed in October 2023
Reviewed: 22 August 2023
Virginia
United StatesI was pleased with the location. We were central to so many places. The staff was great. They were very friendly and helpful.
Stayed in August 2023
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