10-11 Ashburn Gardens, Kensington and Chelsea, London, SW7 4DG, United Kingdom
#675 of 1,005 hotels in London
Guests' ChoiceBased on 1186 hotel reviews
7.4Cleanliness
7.7
Comfort
7.7
Location
9.2
Facilities
7.1
Staff
8.7
Value for money
7.7
Free WiFi
6.7
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End of dialog contentReviewed: 28 March 2024
Elspeth
United KingdomNothing
Friendly helpful staff breakfast vouvhers great location
Stayed in March 2024
Reviewed: 26 March 2024
Yilei
SingaporeThe facilities are minimal. Very disappointed that the room doesn't even have a fridge. The water pressure is a nighmare. We stayed on the fourth floor and the staff told us there's nothing that they can do about it.
Location is really good. Breakfast is decent. Staff are quite helpful as well.
Stayed in March 2024
Reviewed: 25 March 2024
Robert
United KingdomThe water pressure was shocking just a trickle in both the shower and the sink in both rooms as well as the fire alarm going off.
Location and super clean and very quiet
Stayed in March 2024
Reviewed: 24 March 2024
Ryan
United KingdomShower very poor, little power to it Could do with some modernisation, bathroom door not in the best condition
Excellent location right by the tube. Very clean
Stayed in March 2024
Reviewed: 23 March 2024
Marta
Czech RepublicMy room had problem with leaking shower and the AC was very loud, I had to change the room because it was impossible to sleep there because of that and thw receptionist offered me different rooms and I could choose the one which fits my needs. I also got free breakfast vouchers as an apology from the manager. The hotel needs some maintanance ASAP :) .
Very helpful and kind staff, perfect location for exploring London. Cleaning services were very good
Stayed in March 2024
Reviewed: 21 March 2024
Sarah
United KingdomNothing really. It was basic but that’s all I needed
Very close to where I needed to be, easy to get to from London Victoria
Stayed in March 2024
Reviewed: 14 March 2024
G
United KingdomNothing, very good for an overnight stay
LIFT! CLOSE TO TUBE.
Stayed in March 2024
Reviewed: 14 March 2024
Caroline
AustraliaThe mattress i slept on had collapsed & had a big hole on the right hand side. The shower was pointless- 2 streams of boiling water- no pressure
Very convenient, clean, nice reception staff
Stayed in March 2024
Reviewed: 11 March 2024
Wendy
United KingdomDecor is tired and could do with sprucing up.
Staff were friendly and helpful. The room was small but adequate and the beds comfortable. The location was near shops and restaurants and close to the tube. Good value considering where it is.
Stayed in March 2024
Reviewed: 5 March 2024
David
United KingdomPity breakfast was not available when I stayed
The location is excellent, just a short 2 min walk from Gloucester Rd Tube station Staff friendly
Stayed in March 2024
Reviewed: 5 March 2024
Luke
United KingdomWater pressure was fairly poor, plenty of squeeky floor boards in the room.
Good location, value for money
Stayed in March 2024
Reviewed: 4 March 2024
Tina
IrelandComfortable room, friendly staff, near tube station and restaurants.
Stayed in February 2024
Reviewed: 29 February 2024
Mark
GermanyThe internet was very instable and everything felt tight and small in the room, beds are kind of done
Staff was friendly and pricing for that posh area was fair.
Stayed in February 2024
Reviewed: 28 February 2024
Patricia
IrelandBit of noise from traffic
Location
Stayed in February 2024
Reviewed: 22 February 2024
Steve
South AfricaLocation superb, clean room and had three beds as we were with our daughter
Stayed in February 2024
Reviewed: 16 February 2024
Yuliia
UkraineSmall room, can hear every step in the corridor, would be nice to have fridge
Close to the underground, cheaper than other hotels
Stayed in February 2024
Reviewed: 7 February 2024
Whitmore
United StatesBed was pretty bad
Great location and lovely staff
Stayed in February 2024
Reviewed: 1 February 2024
Simon
MaltaShower instant water heater didn't work properly and poor heating in the room
Location
Stayed in January 2024
Reviewed: 15 January 2024
Genessa
United KingdomVery shabby. Some staff were a bit vague when asked some questions. Rude person in next room banged on wall very aggressively when we were only talking amongst ourselves, it was not late.Shower was very shoddy.
Convenient
Stayed in January 2024
Reviewed: 8 January 2024
Mick
United KingdomBed was lumpy, obviously an old mattress. Breakfast was very poor value for money.
Nice and clean, room was large, great location for Earls Court and Gloucester Road trains.
Stayed in January 2024
Reviewed: 8 January 2024
Sandra
AustraliaThe lack of good wifi
The staff were amazing
Stayed in January 2024
Reviewed: 5 January 2024
Diane
United KingdomRoom was so cold and we didn't realise until checkout that you have to ask the front desk to put it on ad they control it
Great location, room size was actually not as bad as I expected, very clean room.
Stayed in January 2024
Reviewed: 4 January 2024
Serena
United KingdomThe price ... but it was christmas week. Breakfast wad not going to be worth 10 pounds. So I didn't have it.
The location very good. Room comfortable and clean .
Stayed in December 2023
Reviewed: 3 January 2024
Mawsey
United KingdomNothing really did the job for what we wanted.
Staff friendly..lift to all the floors..rooms bigger than last hotel in London..
Stayed in November 2023
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