Baird Road, Monkton, Prestwick, KA9 2SQ, United Kingdom
#24 of 24 hotels in Prestwick
Guests' ChoiceBased on 2446 hotel reviews
5.5Cleanliness
6.2
Comfort
6.2
Location
7.2
Facilities
5.7
Staff
7.3
Value for money
6.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Cp
United KingdomRobert on reception was extremely welcoming and helpful. Pleasant stay overall.
Stayed in April 2024
Reviewed: April 20, 2024
Peter
United KingdomThere was a lot of noise during the night - you couldn't avoid hearing the conversations next door, the walking along the corridors, doors slamming shut.
Front of house staff member called Robert - extremely pleasant and friendly.
Stayed in April 2024
Reviewed: April 18, 2024
Wilma
United KingdomAlways noisy at night and early morning. Hard to sleep. Bathroom so outdated.
Nice location. Ground floor.
Stayed in April 2024
Reviewed: April 12, 2024
George
United KingdomNetwork was very bad
Stayed in April 2024
Reviewed: April 11, 2024
Wilma
United KingdomWindow wide open. No heating on. Room so cold all night. Awful sleep as so cold. Noisy at night.
Ground floor. Nice room. Friendly helpful staff
Stayed in April 2024
Reviewed: April 7, 2024
Euan
United KingdomA little tired looking
Staff, location, value for money
Stayed in March 2024
Reviewed: April 3, 2024
Wilma
United KingdomNoisy in corridors and noisy at windows outside the building. Slamming doors. Stains on bath.
Clean comfortable friendly staff. Ground floor preferred as per stay
Stayed in April 2024
Reviewed: March 25, 2024
John
AustraliaReally, really needs an info sheet and map. Building is a bit of a maze, and we had mixed messages about dinner. Free wifi is only in common areas - you pay for it if you want it in your room. Our room (2005) had cosmetic damage that could easily be fixed. Three star but you get what you pay for.
We had a cheap room that was still clean and comfortable enough. We’d even stay here again, but…
Stayed in March 2024
Reviewed: March 24, 2024
Christian
United KingdomScruffy, neglected. Desperately needs renovating. Food an insult and a disgrace. No respect that people have spent their hard earned on staying. Rooms an absolute disgrace
Original Building looked like it was very classy in its day.
Stayed in March 2024
Reviewed: March 22, 2024
Stephanie
United KingdomA wee bit in need of TLC
The grounds where lovely
Stayed in March 2024
Reviewed: March 14, 2024
Wilma
United KingdomNoise at night. 1st floor. Old fashioned bathroom. Cold at night. Not a good stay. Sick and tired of telling staff I have chronic back pain I am a regular business customer and ideally I stay on the ground floor.
Comfortable.
Stayed in March 2024
Reviewed: March 10, 2024
Wilma
United KingdomTaps difficult to turn off. Light didn't work at basin in bathroom.
Room on ground floor, quiet, clean.
Stayed in March 2024
Reviewed: March 9, 2024
Nic
United KingdomA little tired - but in some ways more real than the identikit chains.
Friendly staff, convenient and stunning outside
Stayed in March 2024
Reviewed: March 9, 2024
Susan
United KingdomNo restaurant facilities
Location, good parking and a pool table
Stayed in March 2024
Reviewed: March 7, 2024
Wells
United KingdomThe room was a little dated, a few tiles missing on the bathroom wall, and an old peach coloured bath suite.
I booked the room for a birthday visit for my sister. I asked for a card in the room, and found a card, banner, and bottle of fizz. It made the stay special, and was a really kind way to do a little extra.
Stayed in March 2024
Reviewed: March 1, 2024
Wilma
United KingdomOutdated bathroom. Dirt coming out of cold tap and slow flow of water. It's not good 2 ask every week for a room on the ground floor as I use it every week week with work.
Comfortable room after I asked again to be on the ground floor as I suffer from chronic back pain..I feel an inconvenience asking now every time. I do book the hotel every week.
Stayed in March 2024
Reviewed: February 21, 2024
Wilma
United KingdomI have bath pain and I request the ground floor. I was told I was on the first floor. This is not ideal. Furthermore I asked to be moved and this was not an option even though rooms were empty. I book this hotel every week for a few years now. This is not good. Outdated bathroom. Noisy cold tap. No chair. Such a basic poor room compared to what I used to get. I may need to look at other hotels in area. Very concerned about this room I was offered. Strong smell of bleach in bathroom.
Comfortable bed.
Stayed in February 2024
Reviewed: February 15, 2024
Wilma
United KingdomGetting more expensive I book every week. A good regular customer. Not the room I specified- 1037. Room ok..
Nice room. I specified ground floor as got back pain. Peaceful stay.
Stayed in February 2024
Reviewed: February 7, 2024
Jamie
United KingdomWas very quiet and restaurant was a slog to get to.
Large and warm.
Stayed in January 2024
Reviewed: February 1, 2024
Kenneth
United KingdomVery small tv
Pet friendly
Stayed in January 2024
Reviewed: January 29, 2024
Alex
United KingdomBathroom was very dated. No chair in room.
Very clean and staff were helpful
Stayed in January 2024
Reviewed: January 28, 2024
Gary
United KingdomThe shower wasn’t very powerful but it was decent enough.
Great place and staff very welcoming and friendly.
Stayed in January 2024
Reviewed: January 26, 2024
Wilma
United KingdomRoom was too warm. Shower outdated. Noise at night.
Restful peaceful location. Good value. Prefer ground floor. Room 1037. Helpful staff. Separate shower preferred.
Stayed in January 2024
Reviewed: January 17, 2024
Simon
United KingdomThe room was very dated, grubby and rough around the edges. Bedding wasn’t overly clean with marks and hairs and mattress was too firm for me. No shower gel in the dispenser so couldn’t clean myself properly in the shower
Was a cheap night and close to the amenities of both Ayr and Kilmarnock. Looks fantastic from outside
Stayed in January 2024
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