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Reviews of Kidwells House 4 stars

5-13 Newtown Road, Hereford, HR4 9LH, United Kingdom

#14 of 27 hotels in Hereford

Guests' Choice

Review score

Based on 127 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.6

  • Location

    8.4

  • Facilities

    8.4

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    9

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Showing 1 - 75

  • Reviewed: 17 April 2018

    • Leisure trip
    • Couple
    • Courtyard Double Room
    • Stayed 1 night

    Nothing

    We were visiting our hometown and were delighted to find this guesthouse. All the rooms either had a private courtyard with access to the lovely garden or a balcony with tables and chairs. It would be lovely to bring in food and wine for an evening without going to expensive restaurants. We had a courtyard room which was beautiful. The hot breakfast buffet was plentiful and well cooked. Good base for a few days, easy walking distance to Hereford Cathedral and town center. Would definitely stay again

    Stayed in April 2018

  • Reviewed: 11 April 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    A little institutional in terms of bed/mattress quality, colour schemes and furnishings. It's a *big* B&B by most standards with 20 rooms and the room was a wee bit dated and bathroom school-like. Always annoys me when plastic/packaging is wasteful - individual cereal, jam, spread packets are unnecessary. Nice enough but quite pricey compared to similar and better B&Bs I have stayed at in Scotland.

    Very helpful, welcoming, gracious staff, who were able to give maps and ideas about sightseeing around Hereford. Good spread for breakfast - set out as a buffet so you didn't have to wait. Wifi fast and reliable.

    Stayed in April 2018

  • Reviewed: 15 March 2018

    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    The hotel staff went above and beyond for us. Facilities were fab and they even went an extra mile and pre ordered our taxi into high town! Fab experience!

    Stayed in March 2018

  • Reviewed: 5 February 2018

    • Leisure trip
    • Group
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Only feedback was 2 payments taken £10 of which was for the car park which you didn’t find out until you got there so does beg the question if people are being overcharged £10 if they don’t drive there and park?

    Stayed in February 2018

  • Reviewed: 9 January 2018

    • Couple
    • Superior Double Room
    • Stayed 1 night

    The room took a while to warm up, but it was a very cold day.

    Ideally situated for walking into Hereford centre. The staff were very pleasant and helpful.

    Stayed in January 2018

  • Reviewed: 11 December 2017

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    lovely b+b in a good location. very friendly staff, very accommodating. great buffet breakfast. good choice for a stay if you're looking for value for money in Hereford.

    Stayed in December 2017

  • Reviewed: 6 December 2017

    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Everything exactly as advertised.

    Loved having the room with balcony although our visit was December. Breakfast and choice of food overall was good.

    Stayed in December 2017

  • Reviewed: 27 November 2017

    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night

    A little noisy from house next door (not part of hotel). would've preferred a bath to a shower.

    Close to town, walk was well lit when coming home at night. Staff were very accommodating. Bed clean and comfortable.

    Stayed in November 2017

  • Reviewed: 6 November 2017

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing to dislike, everything was first class.

    This was my second visit to Kidwells House. You couldn't ask for a lovelier place to stay. The staff are very welcoming and helpful. I had the balcony room, this would be amazing in the summer. The room was spotlessly clean and very comfortable. Car parking is excellent. I will hopefully be returning next year.

    Stayed in November 2017

  • Reviewed: 21 September 2017

    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No negative comments, positive experience.

    Quick and easy check-in, friendly staff. Good sized room, warm and very clean. Hot shower, toiletries in room was a nice touch. Good location for walk into city centre. On site parking. Good variety at breakfast.

    Stayed in September 2017

  • Reviewed: 2 August 2017

    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Located close to an industrial area and lorries were moving early in morning - however this should not put you off, I would definitely stay again.

    Good welcome, excellent service, good breakfast and excellent value rooms.

    Stayed in July 2017

  • Reviewed: 30 May 2017

    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Payment is split between accommodation and parking which is £10 per night but doesn't state this when booking

    Friendly welcome and off street parking

    Stayed in May 2017

  • Reviewed: 12 May 2017

    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Beds were wobbly and the springs shot, every time you move they would crunch and ping. Therefore waking each other up all through the night causing no sleep and tiredness. Breakfast staff rude.

    Very clean and close to places of interest.

    Stayed in April 2017

  • Reviewed: 8 May 2017

    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Very strong cooking smells from the kitchen below from very early hours. Appreciate breakfast being prepared but either the kitchen door is left wide open or the smells are leaching through the ceiling/floor. Disturbed my sleep.

    Lovely welcome on arrival and everything explained eg breakfast times, car parking charge, directions into town etc

    Stayed in May 2017

  • Reviewed: 24 April 2017

    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    We had the best cooked breakfast we have ever had. Delicious home made beans, fresh eggs from the property, a sausage with real flavour and more. The hosts were very friendly and extremely helpful but not intrusive. A highly recommended B and B in the Welsh countryside.

    Stayed in April 2017

  • Reviewed: 20 February 2017

    • Leisure trip
    • Group
    • Superior Double Room with Balcony
    • Stayed 1 night

    This cant really be a criticism as its personal taste but just used to a softer bed

    Location to town, clean, friendly, parking on site, map provided, felt like a personal service, very good value for money

    Stayed in February 2017

  • Reviewed: 16 February 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not a problem but ventilation in the room when warm could be improved without opening patio doors to shared balcony.

    Staff made us so welcome,room and bathroom first class

    Stayed in February 2017

  • Reviewed: 8 February 2017

    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Coffee at breakfast could have been warmer

    Everything was as expected. Room was warm and clean and the staff were very friendly and helpful. Good location.

    Stayed in February 2017

  • Reviewed: 6 February 2017

    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 2 nights

    Bed too hard. Room too small, particularly as it was a "superior" room. Room too hot, radiator controls did not appear to work.

    Staff and cleanliness

    Stayed in February 2017

  • Reviewed: 1 February 2017

    • Leisure trip
    • Couple
    • Courtyard Double Room
    • Stayed 2 nights

    Heating was turned off in the day-single glazed lobby with French doors into the room that were not a good fit ie large gap for drafts. Only one armchair and TV too high in the room

    Everything to hand with very good power shower. Plenty of parking.

    Stayed in January 2017

  • Reviewed: 19 December 2016

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Heating was too high in the hotel..we had radiator turned off in room and still had to leave outside door open.

    Staff professional and polite,room very clean and comfortable. Great help yourself breakfast.

    Stayed in December 2016

  • Reviewed: 5 December 2016

    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Could put some kind of cladding around the main door as it let all the light in from the landing and lit up the room.

    Everything was spot on, room was spotless and very cozy

    Stayed in December 2016

  • Reviewed: 13 November 2016

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast quite rushed. Buffet ran out. (Was filled up) Mattress uncomfortable. Very noisy road. Other rooms doors very close, very noisy.

    Plenty of Parking. Location for city centre excellent. Room very clean

    Stayed in November 2016

  • Reviewed: 7 November 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly welcome. Lovely staff. Room was very well appointed and nicely decorated. Spotlessly clean, lovely bed linen and a comfy bed. Buffet breakfast was very good. Great parking. Would definitely stay here again.

    Stayed in November 2016

  • Reviewed: 24 October 2016

    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast tea was a communal flask of hot water and tea bags. For that price we would expect a freshly brewed pot. Not keen on the sausages which were in sharp contrast to the local bacon.

    Liked the spare pillows.

    Stayed in October 2016

  • Reviewed: 20 September 2016

    • Leisure trip
    • Couple
    • Courtyard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We were in the annex part of the building - it felt new & a little incomplete. The extractor in the bathroom did not work and we were unable to open the window as it was sealed up so after showering it was hot & steamed up. The dining room at breakfast was busy & they ran out of beans & sausages.

    The relaxed, almost homely atmosphere was nice. There was good parking and the approach to the reception was directly from the car park.

    Stayed in September 2016

  • Reviewed: 18 August 2016

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room poor for a superior type, firm mattress had worn springs.

    Excellent breakfast, pleasant staff. On-site parking at a charge included in the quote.

    Stayed in July 2016

  • Reviewed: 3 August 2016

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Ordered a cheese & ham sandwich before going to the wedding and was disappointed with the quality of the cheese as it was pre sliced 'plastic' cheese you put on burgers. That was the only thing we didn't like, everything else was as expected.

    I chose it because it was close to a wedding we were going to so it was convenient and it was easy to book using this website. Breakfast was very nice and the staff were good. Lovely having marmite!

    Stayed in July 2016

  • Reviewed: 4 July 2016

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Extremely friendly and welcoming staff. Lovely cosy room with everything I needed - like being at home. Breakfast is great they have everything you could possibly wish for - and if they don't just ask :)

    Stayed in June 2016

  • Reviewed: 3 July 2016

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are very plain

    Good value and nice and clean basic room great for our one night stay. Breakfast staff and check in staff very helpful gluten free bread and porridge also available

    Stayed in July 2016

  • Reviewed: 21 May 2018

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean comfortable big bathroom

    Stayed in May 2018

  • Reviewed: 17 May 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    there was nothing i didnt like about my stay

    very courteous and friendly staff, room was lovely and clean, would highly recommend

    Stayed in May 2018

  • Reviewed: 15 May 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could have been better. Croissants nor fresh. Little fresh fruit.e.g. grapefruit tinned.

    Being able to walk into Hereford

    Stayed in May 2018

  • Reviewed: 9 May 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect! Extremely helpful staff, clean and comfortable room, car park, strong pressure shower, delicious breakfast

    Stayed in April 2018

  • Reviewed: 7 May 2018

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    Nothing not to like

    The staff were very friendly.The room very comfortable.Everything we needed in room.

    Stayed in May 2018

  • Reviewed: 2 May 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was rather uncomfortable.

    Friendly staff, lovely breakfast, good location, cleanliness, large car park.

    Stayed in April 2018

  • Reviewed: 29 April 2018

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean, tidy, comfortable, quiet, excellent breakfast, onsite parking

    Stayed in April 2018

  • Reviewed: 25 April 2018

    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    So friendly

    Stayed in April 2018

  • Reviewed: 17 April 2018

    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nice rooms, friendly, helpful staff, excellent parking

    Stayed in April 2018

  • Reviewed: 16 April 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Property well maintained in the old part of Town Will stay again next year when visiting Hereford Rugby Ground and Cathedral

    Stayed in April 2018

  • Reviewed: 12 April 2018

    • Business trip
    • Group
    • Superior Double Room with Balcony
    • Stayed 1 night

    Friendly service. Great service Will be returning in June

    Stayed in April 2018

  • Reviewed: 12 April 2018

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was really hard

    Really nice bathroom and good brekky

    Stayed in April 2018

  • Reviewed: 9 April 2018

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    A great place to stay, very down to earth, comfy, generous sized bedroom, hot water worked perfectly, good breakfast.

    Stayed in April 2018

  • Reviewed: 8 April 2018

    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing was wrong

    Nice clean room and building better than most hotels I’ve stopped in

    Stayed in April 2018

  • Reviewed: 2 April 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient for town, good buffet style breakfast plenty of off road parking.

    Stayed in March 2018

  • Reviewed: 28 March 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean fresh great location good facilities private parking

    Stayed in March 2018

  • Reviewed: 24 March 2018

    • Business trip
    • Solo traveller
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Staff kindly made me a bacon sandwich to take with me.

    Stayed in March 2018

  • Reviewed: 19 March 2018

    • Leisure trip
    • Couple
    • Courtyard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cold shower cooked breakfast wasn't great first day proper buffet breakfast second day a lot better

    It was warm and comfty

    Stayed in March 2018

  • Reviewed: 5 March 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Having to depart by 10 am on the day of leaving

    Friendly staff

    Stayed in March 2018

  • Reviewed: 19 February 2018

    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 2 nights

    Good location with plenty of parking space. Excellent Buffet Breakfast. Comfortable clean rooms. Friendly staff

    Stayed in February 2018

  • Reviewed: 9 February 2018

    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Traffic noise

    Nice clean and tidy in a good location.

    Stayed in February 2018

  • Reviewed: 22 January 2018

    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The location was perfect, food was excellent it was just fabulous definitely stay again .

    Stayed in January 2018

  • Reviewed: 2 January 2018

    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 1 night

    great stay close to all of hereford - very lean, everything you need in your room and cosy sheets

    Stayed in December 2017

  • Reviewed: 4 December 2017

    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Room warm and comfortable

    Stayed in December 2017

  • Reviewed: 1 December 2017

    • Leisure trip
    • Couple
    • Courtyard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Couldn't fault a thing

    Stayed in November 2017

  • Reviewed: 13 November 2017

    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The friendliness of all the staff, who were so helpful.

    Stayed in November 2017

  • Reviewed: 7 November 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not expecting additional charge for car parking.

    Stayed in November 2017

  • Reviewed: 26 July 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Bed was a bit hard.

    Stayed in July 2017

  • Reviewed: 16 June 2017

    • Leisure trip
    • Couple
    • Courtyard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Might have liked to be nearer the centre of Hereford

    Delightful staff - lovely breakfast. Welcome tray. Beautiful flowers Nice toiletries

    Stayed in May 2017

  • Reviewed: 5 April 2017

    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Room nice size good fersility

    Stayed here before great location for the town and footy our son plays for Hereford so visit often

    Stayed in April 2017

  • Reviewed: 13 March 2017

    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location food pleasent staff

    Stayed in March 2017

  • Reviewed: 19 February 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    Extremely helpful and friendly staff. Good Breakfast.

    Stayed in February 2017

  • Reviewed: 9 February 2017

    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No biscuits and no tissues felt springs in bed

    Helpful staff

    Stayed in February 2017

  • Reviewed: 5 February 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to say

    I liked everything about the B&B

    Stayed in February 2017

  • Reviewed: 4 February 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water

    Stayed in February 2017

  • Reviewed: 3 February 2017

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    everything was ok

    Staff very friendly

    Stayed in February 2017

  • Reviewed: 25 January 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    No hairdryer in room

    Gluten-free bread available!

    Stayed in January 2017

  • Reviewed: 5 January 2017

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    took a little while for room to heat up but glad the heating stayed on all night

    Convenient for where i needed to go around hereford

    Stayed in January 2017

  • Reviewed: 3 January 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Absolutely excellent place, ideal for Hereford, really great breakfast and very friendly staff.

    Stayed in January 2017

  • Reviewed: 30 December 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the bed could have been more comfortable

    the full english breakfast was vey good and so big that you good skip at least 2 meals afterwards.

    Stayed in December 2016

  • Reviewed: 20 December 2016

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    ten pounds for parking caught me out....

    Stayed in December 2016

  • Reviewed: 19 December 2016

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Mushrooms cooked in butter

    Location

    Stayed in December 2016

  • Reviewed: 19 December 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Excellent breakfast,peaceful and clean.

    Stayed in December 2016

  • Reviewed: 18 December 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed in our room was very uncomfortable

    Lovely breakfast room lovely and clean

    Stayed in November 2016

  • Reviewed: 14 November 2016

    • Leisure trip
    • Couple
    • Courtyard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient. Organised taxi. Very helpful staff

    Stayed in November 2016

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