5-13 Newtown Road, Hereford, HR4 9LH, United Kingdom
#13 of 17 B&Bs and inns in Hereford
Guests' ChoiceBased on 845 hotel reviews
8.2Cleanliness
9.0
Comfort
8.7
Location
8.6
Facilities
8.3
Staff
9.3
Value for money
8.4
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 25, 2024
Sharman
United KingdomI would have liked a very simple self service breakfast such as cereal, toast and tea or coffee.
Parking, central, location, friendly staff and value for money.
Stayed in April 2024
Reviewed: April 22, 2024
Stephen
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: April 6, 2024
Ian
United Kingdomnothing worth noting here. It’s great…. just not home 😁
location, cleanliness, staff and price.
Stayed in April 2024
Reviewed: April 4, 2024
Darren
United KingdomRadiator thermostat didn't seem to work. Whatever setting we had it on made no difference. It was roasting!
Location was good. Bed was comfy. To have a balcony was a nice touch.
Stayed in March 2024
Reviewed: March 28, 2024
Kevin
United Kingdomthey could have done breakfast.
was met by the cleaner,whowas very helpful and friendly.location and parking was very good.as was the room and facilities.
Stayed in March 2024
Reviewed: March 24, 2024
Tristan
United KingdomRoom very clean comfortable great view
Stayed in March 2024
Reviewed: March 23, 2024
Philip
United KingdomTiles in the shower were grubby. Wasn't clear about the parking as to how long we could leave the car in the car park on the day of departure.
Good location. Staff helpful.
Stayed in March 2024
Reviewed: March 21, 2024
Julian
United KingdomLocation at first looked a bit out but actually was good for both centre and railway station; centre was very easy to get to. Was clean and we made ourselves comfortable. Thanks
Stayed in March 2024
Reviewed: March 14, 2024
Stephen
United KingdomFridge in room is definitely needed, has property doesn’t provide breakfast option room is a tad small.
Room was excellent and bathroom for the money. Excellent shower.
Stayed in March 2024
Reviewed: March 11, 2024
Mark
United KingdomDon't really expect to pay £10 for onsite parking
Clean, cosy, easy to find and great communication regarding the access codes and keys. Easy stroll to the races and city centre
Stayed in March 2024
Reviewed: March 9, 2024
Bernasko
United KingdomNo breakfast for all that money.
Bed was clean, room was clean, no distance, but you have to come out of your room to access bathroom and toilet and you serve no breakfast for all that money.
Stayed in February 2024
Reviewed: March 7, 2024
Hannah
United KingdomThe key situation was awkward. I was sharing a twin room with my brother and we came back at different times. The main door was a keypad which was great, the bedroom door was a key lock but with a keybox by the door which again in theory is very useful - however the door is not self locking so when I came back early, I either had to leave the door unlocked so my brother could get in, or lock the door and hope I would wake up when he knocked. There was no way to leave the key in the keybox outside AND lock the door from the inside.
Easy check in - great communication with the staff, everything was done before arrival and i was given all the information. Keys were in keylock so i parked and just went straight to my room. Everything was ready for me. Very easy and streamlined process. Didn't interact with a single person from parking up to leaving, everything was dealt with prior to arrival.
Stayed in March 2024
Reviewed: February 26, 2024
Donna
United KingdomI haven't seen any staff on either of my visits.
Simple straight forwrd process
Stayed in February 2024
Reviewed: February 25, 2024
Evelyn
United KingdomNo complaints
room was big comfy and spotless
Stayed in February 2024
Reviewed: February 15, 2024
Sarah
United KingdomLovely clean room with 2 single beds. Was exactly what we needed and had a lovely little tv and a handy sink which saved us from walking downstairs to the shared bathroom. The tea and coffee set was a lovely touch too!
Stayed in February 2024
Reviewed: January 31, 2024
Steve
United KingdomDated in appearance but for the price I didn't expect the Ritz
Did exactly what it said on the tin. Communication good. Very clean. Slightly noisy (we were on the road side of the house)
Stayed in January 2024
Reviewed: January 25, 2024
Peter
United KingdomThe room was clean and the bed very comfortable. The shared bathroom was also very clean. There was safe storage for the bicycles which is always a plus. Very convenient for access to Hereford centre. Large car park at the rear. It is a really good place.
Stayed in January 2024
Reviewed: January 18, 2024
Kate
United KingdomOnly enough milk to make two drinks. I had a phone call before my stay explaining that there would be nobody at Reception. Entry is gained through a series of passcodes. This had not been clear when I booked the room. I felt a little vulnerable as a lone female traveller. But it was a quiet area and all was well.
Clean. Decent size rooms. Hot drink making facilities with decaf options. The first room I went to didn’t have a bath which I thought I had requested, but after a phone call to the landlady, it was friendly and , it was swiftly sorted.
Stayed in January 2024
Reviewed: January 6, 2024
Dave
United KingdomI can honestly say there was nothing I didn't like, maybe if they offered food but no big deal
Very helpful and friendly people who helped me so much without any fuss comfortable room and bed shower was excellent felt safe and secure in property
Stayed in January 2024
Reviewed: January 5, 2024
Sharon
United KingdomNa
Warm clean and comfortable
Stayed in December 2023
Reviewed: December 21, 2023
Jenkins
United KingdomBed to soft and you could hear the noise in the other rooms
Lovely and clean nice big rooms
Stayed in December 2023
Reviewed: December 19, 2023
Allyson
United KingdomThe duvet could have been bigger as there was no over-hang. The one flight of stairs to the rooms was very steep with narrow steps.
Room very clean and spacious. Plenty of pillows, toiletries and refreshments. Hotel secretary was very helpful and said if our room wasn't ready on arrival we could still leave our luggage there.
Stayed in December 2023
Reviewed: December 18, 2023
Tracy
United KingdomVery noisy road right outside.
Value for money, clean.
Stayed in December 2023
Reviewed: December 15, 2023
Rebecca
AustraliaGreat parking. 10 min walk from the town centre. Friendly staff. Very clean room.
Stayed in December 2023
San Francisco, USA
Beppu, Japan
Barcelona, Spain
Ishigaki Island, Japan
Palanga, Lithuania
Bad Birnbach, Germany
Ifaty, Madagascar
Ko Chang, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content