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Reviews of Alston House Hotel 4 stars

Townfoot, Alston, CA9 3RN, United Kingdom

#6 of 12 hotels in Alston

Guests' Choice

Review score

Based on 24 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.3

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Showing 1 - 30

  • Reviewed: 7 July 2018

    9.6
    Very good hotel
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel. I've stayed there a few times now as it's a good stopping point for C2C cyclists. Bike storage provided no problem. Elegant room with very nice bathroom Very friendly and pleasant staff.

    Stayed in July 2018

  • Reviewed: 29 March 2018

    10
    very nice, would happily visit again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Room was a very pleasant surprise - beautifully furnished and equipped corner room, amazing modern bathroom with a gorgeous stylish bath and shower. Breakfast was simple full english, but the best-cooked hotel brekkie I've had in years, well done chef!

    Stayed in March 2018

  • Reviewed: 18 August 2017

    10
    A warm welcome in the highest market town
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing

    The bed was a king size and very comfortable. The hotel has a lovely relaxed feel and very welcoming atmosphere. Carole was lovely and we had delicious, well priced food/drink for our evening meal with an equally delicious breakfast before leaving. Have stayed before and will stay again without hesitation!

    Stayed in August 2017

  • Reviewed: 16 July 2017

    10
    A very good place to stay.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were very friendly, the meal in the restaurant was good. The rooms were very clean and comfortable. The bathroom looked as though it had recently been refurbished. All very good!

    Stayed in July 2017

  • Reviewed: 5 July 2017

    10
    Love this place
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Loved everything about this place

    Great food lovely staff and the cumfiest bed I've ever slept in will defo be back my dogs also had an amazing time

    Stayed in June 2017

  • Reviewed: 8 April 2017

    8.8
    Visit to Alston House 6th April 2017
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The shower in our room did not produce hot water at 0730hrs!

    This was my third visit to Alston House. As usual, the staff were efficient and pleasant to deal with.

    Stayed in April 2017

  • Reviewed: 20 September 2016

    10
    This is the place to stay in Alston
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room way better than we could ever have imagined. Wonderful staff, fantastic evening meal and breakfast.

    Fabulous especially Carole who was just the best!

    Stayed in September 2016

  • Reviewed: 3 September 2016

    8.3
    The very big bed and the location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Skimpy breakfast buffet table. Had to ask for extra things several times, eg more milk, toast, bowl. Also the dining room seemed at bit stark . Some soft furnishings would dampen the clunk clunk noise from the bare floor boards. Light switch for the shower (room 4) was faulty.

    The very big bed and the location.

    Stayed in September 2016

  • Reviewed: 1 August 2016

    4.6
    What a disappointment!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel is overpriced. It sets itself up as a quality country house, but the facilities are at best average and the restaurant is mediocre. We were given microwave pub food from a menu that promised quality fresh 'local ingredients.

    Stayed in July 2016

  • Reviewed: 14 July 2018

    10
    Brilliant.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. This is as close as I’ve come to a faultless stay.

    The pint of Allendale Pennine Pale from the bar was one of the best pints I’ve ever had.

    Stayed in July 2018

  • Reviewed: 9 November 2017

    7.1
    a good stay and convenient
    • Couple
    • Double Room
    • Stayed 1 night

    All was very good

    Stayed in November 2017

  • Reviewed: 14 September 2017

    9.6
    Friendly quiet and comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Spacious, modern bathroom with a bath and shower, cycle friendly, fresh fruit in the breakfast buffet

    Stayed in September 2017

  • Reviewed: 27 June 2017

    8.3
    A hidden gem
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely room. High spec bathroom. Friendly staff

    Stayed in June 2017

  • Reviewed: 5 April 2017

    10
    The room was very clean, comfy and warm.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very clean, comfy and warm. Staff very efficient and friendly. We will return.

    Stayed in April 2017

  • Reviewed: 2 January 2017

    9.2
    Stunning location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No bad points

    Stunning location

    Stayed in January 2017

  • Reviewed: 12 October 2016

    9.6
    Exceptional!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Not staying longer.

    Room was exceptionally good with great views. Would highly recommend.

    Stayed in September 2016

  • Reviewed: 23 September 2016

    7.1
    It was a decent stay but could have been better
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    No decent wifi DIY breakie Room not made up

    The staff were lovely Breakie was good

    Stayed in September 2016

  • Reviewed: 15 September 2016

    10
    Fab hotel in a lovely part of Cumbria
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was lovely, clean and welcoming.

    Stayed in September 2016

  • Reviewed: 14 August 2016

    10
    Breakfast was lovely.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was lovely. Location of hotel perfect for visiting the north penines.

    Stayed in August 2016

  • Reviewed: 28 July 2016

    7.5
    Tv reception was poor
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tv reception was poor

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 September 2015

    8.3
    400 year old historic home.
    • Leisure trip
    • Couple

    Very small shower, noisy "macerater" toilet system.

    400 year old historic home. Owners and staff very helpful and friendly. Small bath and shower but was ensuite. Food was delicious.

  • Reviewed: 29 January 2015

    7.1
    Good Food.
    • Business trip
    • Solo traveller

    2nd time I've stayed. Both times there was not hot water in the morning (it was stone cold), so I couldn't have a shower and had to boil the kettle to wash.

    Good Food. Nice room.

  • Reviewed: 3 April 2016

    10
    Lovely large bright room with a big bed.
    • Leisure trip
    • Couple

    Nothing.

    Lovely large bright room with a big bed. Great food in the restaurant.

  • Reviewed: 3 November 2015

    9.6
    Very friendly staff.
    • Leisure trip
    • Couple

    Very friendly staff. Comfortable hotel and good value. Lovely breakfast.

  • Reviewed: 4 October 2015

    7.1
    Friendly staff
    • Leisure trip
    • Couple

    Rather expensive for the standard.

    Friendly staff

  • Reviewed: 18 September 2015

    9.2
    very friendly staff
    • Leisure trip
    • Group

    very friendly staff

  • Reviewed: 22 August 2015

    9.2
    Excellent food.
    • Leisure trip
    • Couple

    Excellent food.

  • Reviewed: 20 June 2015

    10
    The staff are great, room was perfect and food is...
    • Leisure trip
    • Solo traveller

    The staff are great, room was perfect and food is outstanding.

  • Reviewed: 27 April 2015

    9.6
    This is a great hotel, ideally situated for exploring the...
    • Leisure trip
    • Couple

    This is a great hotel, ideally situated for exploring the area. Excellent food.

  • Reviewed: 17 April 2015

    9.2
    The location.
    • Leisure trip
    • Couple

    No adverse comments apart from our bed was quite uncomfortable.

    The location. The welcome received. The quality of the food. The town of Alston

There are also 2 reviews without text. These impact the overall review score.

Showing 1 - 30

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