Nothing

Lovely as always Apex do it well

Stayed in April 2024

Bar shuts early

Free upgrade

Stayed in April 2024

The location was perfect. Very quiet.

Stayed in March 2024

Little presence of staff and breakfast expensive

Location and size of room and bathroom- a bath a real luxury in London hotels!

Stayed in April 2024

Nothing, all was good, the only thing was trying to find the front door! It's a protected building so the sign is tiny ! - it's a grey stone front, nothing like the red brick image on the website (which is the courtyard) - when you find the courtyard (down steps from Fleet st) walk through, past the pagoda and elephant and the glass door is on the left.

Location excellent for me, (On Fleet St), walking distance Farringdon (Elizabeth Line, handy from Heathrow), bus across the road to Liverpool St (handy for Stanstead), St Pauls Cathedral is 700m away, well worth a visit, so many excellent small eateries around, staff excellent, room gorgeous, very quiet (you'd hardly know you were in a city - my room faced inner courtyard) seriously comfortable bed, nice touches in room, will stay there again 100%, if visiting anywhere near that area. Looks like there's a very cool cocktail bar, but I didn't have the chance to visit, next time hopefully :-)

Stayed in March 2024

We were not able to open the window for fresh air

The front desk service was excellent...a special thanks to Gill who was extremely helpful. The little extras in the room made a big difference ...cold water, Nespresso coffee, ducks! The room was spacious and clean The hotel was conveniently located near the center of town

Stayed in April 2024

I was upgraded and the room was lovely

Stayed in April 2024

Prices in hotel were expensive but it is london so not surprised

Hotel was very well placed for our theatre visit able to walk to venue room was very spacious and clean

Stayed in April 2024

Nothing to dislike

Friendly and helpful staff, both in reception, the restaurant and the bar. High quality for midrange central London hotel.

Stayed in April 2024

Great location - a short walk to Covent Garden and towards Westminster / Buckingham Palace etc and a tube station nearby. Staff were so friendly and welcoming, particularly with our little boy. We were celebrating my birthday and given a room upgrade and birthday cake which was a really nice touch and made the stay feel extra special. Great view from the room of Big Ben, Westminster and London Eye. Room was spacious with a big bed and the hotel was clean and quiet. Our 2 year old was very disappointed to have to go home! We loved our stay and can’t wait to come back!

Stayed in April 2024

The hotel should consider installing USB points in the rooms, entrance Door the other side of the hotel across the court yard should be signposted so your not left guessing where to go. stairs from the main entrance of the hotel into the court yard need a good clean, just a jet wash would do.

Great location, quiet during the evenings and very easy to get to. The room was cosy and well appointed. Apex hotel staff were really helpful nothing was too much trouble. We really enjoyed our stay. we will definitely book again later on in the year.

Stayed in March 2024

A very nice and quiet location just off Fleet Street, close to the main London attractions, with many local food and drink options nearby, as well as its own onsite restaurant and bar.

Stayed in April 2024

They upgraded our friends but not us!

Loved the room!! And the bed was so comfy!

Stayed in March 2024

Could not turn off bedside light...

Had a fabulous room with a little terrace overlooking the courtyard. Just perfect

Stayed in March 2024

The plug in the bath tub was my only issue. Difficult to use

Clean, quiet, staff were very helpful

Stayed in March 2024

Nothing

Great rooms, really lovely modern hotel a stones throw from CoventGarden. the rooms we had we heard NO outside noise so great if you are a light sleeper. 413 & 417

Stayed in March 2024

Accessibility with a pram wasn't great but this was a minor issue and we would stay again

Lovely quiet location, plenty of nice cafes around and a short walk to the hustle and bustle of more central places such as Covent Garden. Staff were friendly and attentive and the room was a good size and clean

Stayed in March 2024

They was not cleaning the room before 3 reclamation/ people on reception not all very interested to help ( not the joung black one)

Very nice place with good connection to City

Stayed in March 2024

It was nice and in a good location.

Stayed in March 2024

Room was quite small. Also bit annoying are those small steps within the same floor, which is inconvenience when you have a heavy luggage.

Excellent location (if you do business in the city). Good breakfast. Bathroom was very spaces and has a good layout.

Stayed in March 2024

Breakfast could have been better. Sausage bap wasn’t great and there could have been nicer pastries. Also didn’t like the coffee at all so had to ask for earl grey tea instead.

Friendly staff. Was upgraded to better room, which was lovely. The bed was very comfortable and the location was very peaceful.

Stayed in March 2024

There was nothing we didn’t like exceptional room

Immaculately clean and the staff cannot do enough for you.

Stayed in March 2024

Expensive but it is central London so you expect to pay more. Hotel is lovely though so didn’t mind.

The location of the hotel was great. A 15 minute walk to Covent Garden and 12 minutes to the nearest tube station which is on the central line. Room was lovely and very spacious, I particularly loved the bathroom. Rooms were spotless and so was the restaurant and reception.

Stayed in March 2024

Nothing !

We was lucky to get upgraded to a deluxe room. It was beautiful. Also the front of house staff were really friendly and professional

Stayed in March 2024