11 Craven Road, Westminster Borough, London, W2 3BP, United Kingdom
#941 of 1,005 hotels in London
Guests' ChoiceBased on 1989 hotel reviews
5.6Cleanliness
6.2
Comfort
6.2
Location
8.6
Facilities
5.8
Staff
6.9
Value for money
6.3
Free WiFi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Naz
South AfricaI found it very central. The entrance of hotel needs a face lift. Rooms are clean and comfortable
Stayed in March 2024
Reviewed: April 18, 2024
Scheila
United KingdomThe floor in the room was crooked, and I thought it was weird. The water pressure in the shower was not ideal.
The location was great—good nearby restaurants. The beds were comfortable enough, and the rooms were warm.
Stayed in April 2024
Reviewed: April 16, 2024
Chris
United KingdomWindow opened to busy street so had to keep curtains closed.
Very close to train station made it easy to get about. Room was a bit run down but safe and comfortable.
Stayed in April 2024
Reviewed: April 13, 2024
Gudrun
United KingdomVery noisy
Cl9se to the station
Stayed in April 2024
Reviewed: April 13, 2024
Kasey
United States of AmericaThe flooring felt very "soft" like weak floor boards. The windows would fly open if there was a breeze. We completely lost power to one room at one point.
They did turn down service and you could tell they came in a cleaned up well.
Stayed in April 2024
Reviewed: April 11, 2024
Christine
United KingdomVery tired needs updating
Good location close to Paddington Station and St Mary’s hospital
Stayed in April 2024
Reviewed: April 10, 2024
Nachman
IsraelWater flow on the shower was really weak which is a shame becuase the shower size was pretty good. Rooms looked pretty dated.
Great location, affordable. Decent size room. Pretty good value for money overall, just don't expect to get more than what you have paid for.
Stayed in April 2024
Reviewed: April 6, 2024
Paulette
United KingdomSmallest bathroom I've ever seen/used, no hot water through the sink (although excellent in the shower!) Room seemed grubby - carpet dirty and bare where the radiator had obviously been changed, 3 mismatched lampshades with one missing a light bulb, peeling sticky back plastic used as on the headboard, silly placement of beds with the sockets directly behind the pillows. Concerns about the electric cabling, with the wired hairdryer cable through the drawer. Curtains were hanging off the rail and didn't close properly. We did not use the precariously hanging fan attached to the wall. Decor was below par. Kettle kept overflowing boiling water even with a minimal amount of water. Missing battery cover on the TV remote.
Location was excellent, as was the range of shops, food establishments and the underground:overground services. Triple room upgrade (double bed and a single.) Friendly staff.
Stayed in April 2024
Reviewed: April 5, 2024
Afaf
Saudi ArabiaThey didn't give me my deposit till this day😡
Only location.
Stayed in April 2024
Reviewed: April 5, 2024
Sameer
IrelandThe hotel room is very small and cramped and not as shown in the photos at all. Moreover had to climb down many stairs to the room as there was no lift. Also, the hotel does not refill shower gel and other products each day.
The bathroom was cleaned well everyday.Location is good near Paddington station.
Stayed in April 2024
Reviewed: April 4, 2024
Mahesh
IndiaShower was not properly working. Room number 507.
Location excellent. Little costly break fast must have included in room rent.
Stayed in March 2024
Reviewed: April 3, 2024
Ricardo
IrelandThe bedsheets had stains on them sadly. Not the worst I’ve seen but it may bother some. My biggest issue was bedbugs. I must’ve killed more than a dozen and I know I should’ve probably mentioned it to the staff but I didn’t so I’m hoping when they read this they can rectify it for future customers! Besides this the place was great otherwise.
Location! I primarily walk everywhere so transportation wasn’t really an issue but the hotel is literally a few steps within the Paddington station. The staff were very friendly; always greeted me with a smile whenever I pass them.
Stayed in April 2024
Reviewed: April 2, 2024
Shane
United KingdomCock crouches in the bathroom and very outdated
It was just ok, shower was great
Stayed in March 2024
Reviewed: April 2, 2024
Mario
KuwaitThe rooms are very tight in space and very small. They need to maintain the basics like the toilet seats was loose and moving , room wall lamp fused. Condiments were not replenished upon cleaning. 1Cup was old and cracked. No water provided as welcome.
The location was amazing. The room was clean except the carpets were old and worn out and toilet was clean and modern too. Rooms depend on the front or back side. We had the front room so it was fine and airy with a cleaner View.
Stayed in April 2024
Reviewed: March 29, 2024
Luke
United Kingdomive stayed here alot, because of the location near the station and hyde park and large rooms, and a desk in the room
Stayed in January 2024
Reviewed: March 27, 2024
Rositsa
BulgariaLocation and staff
Stayed in March 2024
Reviewed: March 25, 2024
Sheryl
United KingdomBathroom sink, couldn't lean over to was face as cabinet was too low and big
Location
Stayed in March 2024
Reviewed: March 25, 2024
Julie
United KingdomDoors to other rooms kepted slamming. You could hear other people in their rooms talking.
Location was excellent close to station and local amenities. Room was clean
Stayed in March 2024
Reviewed: March 23, 2024
Heidi
AustraliaThe room was older but you get what you pay for. This place was a bargain!
The location was incredible!
Stayed in March 2024
Reviewed: March 18, 2024
Charlotte
United KingdomThe state of the room and the hall sways, daunting rooms.
The location was amazing, liked the baloney rooms
Stayed in March 2024
Reviewed: March 16, 2024
Tina
United KingdomRoom needs to be updated. Furniture passed its best. Bed linen at end of useful life. Floor was uneven. Toilet pan/seat moved.
Comfortable bed. Good shower. Clean and tidy. No problem with towel, toilet paper, soap availability. Appreciated the consierge
Stayed in March 2024
Reviewed: March 15, 2024
Tarek
EgyptWiFi is very bad
Stayed in March 2024
Reviewed: March 14, 2024
Ece
TurkeyThe problem was that the heaters were not working and the room was really cold. The reception gave me a portable heater, but it was not enough and it made a lot of noise. And another problem is that every time the train passes, the building shakes and disturbs me. You can easily stay in this price-performance hotel for 2 or 3 days.
The location of the hotel is excellent. Right next to the metro.
Stayed in March 2024
Reviewed: March 13, 2024
Byrd
United KingdomReminded me more of a hostel.
I liked the location
Stayed in February 2024
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