The breakfast good very good but a slightly pricey, for half a haggis, black pudding, Clootie dumpling circle and a kids sized glass of fresh juice … I found someone else’s hair clip on the carpet, a lot of noise from other rooms for doors closing, we ordered a taxi and the hotel booked it and they had booked it for the next day rather than what we had asked this resulted in us being late for our show. Paying for parking was expensive.

The communal rooms were lovely, the gentleman who served us dinner and breakfast was professional and to a high standard, even made sure that are deserts were out in time for a taxi that was meant to be booked.

Stayed in February 2024

Having to pay for parking

Stayed in January 2024

Nothing

Comfortable & welcoming

Stayed in December 2023

The room was a good size and very clean

Stayed in November 2023

Very squeaky floor

Super location

Stayed in September 2023

Quite a bit of noise ie. Snoring transmitted from the room next door.

Breakfast superb.

Stayed in August 2023

Historic, location, quiet

Stayed in May 2023

room was not warm

period features

Stayed in December 2022

nothing

very welcoming booked as a anniversary present for my parents staff so attentive and went above and beyond to make there stay special

Stayed in October 2022

The room was too hot although I had a fan , windows did not open

Location , decor and comfort of room and hotel seating areas

Stayed in July 2022

The only slight disappointment was the breakfast, sausages weren't great, toast was burned, apart from this it was great

Lovely grand hotel, very luxurious, Nice room, I booked a single room but ended up with a double. Great woodland walk just over the road. The food in the bistro was very nice and good value for money

Stayed in August 2022

No hot water in the morning for the shower.

Car charging, very helpful staff

Stayed in July 2022

nowt

lovely staff, good food, interesting building

Stayed in May 2022

No minny bar

Everything

Stayed in April 2022

this time fine stayed many times sometimes too busy

location ambience as long as no weddings occurring good food

Stayed in March 2022

Sausages:)

Not overly keen on the sausages, but the rest was lovely. Grounds were lovely for a walk and the library/bar room absolutely gorgeous.

Stayed in September 2021

We booked late and could only get two single rooms, which were considerably more expensive than one double. On one or two occasions before our stay we contacted the hotel to see whether we could get a double room instead. We were told every time that hotel was fully booked. On arrival, we discovered that one of the rooms was a double, so we did not need the other. Why we were required to book two rooms in the first place, wasting a hundred or so pounds, remains a mystery.

We were part of a wedding party. Perfect location for a wedding, especially given covid restrictions. Very well managed.

Stayed in July 2021

I felt Balbirnie House did not offer the best value for money. For what I paid I would have expected an on-site gym or pool. Also the toilet seat in the bathroom was broken.

Lovely house with great atmosphere. Friendly amd accommodating staff.

Stayed in June 2021

Small things can mean the difference between a good experience and a great one The bathroom was a generous size but had no place at the sink to hang a towel or place personal items.I was surprised not to be given complementary items eg hand or body lotion. Again our superior room was generously sized but with very little hanging space since the cupboard had to house an ironing board,iron and electric fan.This same cupboard was rather dusty and had not been cleaned in some time but the room itself was cleaned regularly.

The young staff were unfailingly helpful and cheerful. The food was of a good quality and well cooked. The menu was quite extensive but fairly predictable The public rooms are very comfortable with plenty of choice as to where to sit and relax. The grounds are extensive and afforded us with great choice for walking our dog. The term dog friendly really did apply here but again a small criticism as it lacked outside bins to deposit dog poo bags.

Stayed in June 2021

Stay here regularly now when in the area for business purposes, staff are fantastic and the hotel is far superior to those in the area for a very good price.

Stayed in January 2024

Being charged and extra £10 to park for the night between 9pm and 6am! Staff were not very helpful

Room was clean and comfortable

Stayed in December 2023

Have to say though extremely unhappy at having to pay £10 overnight parking when staying at the hotel. Afternoon tea wasn't as much as I would expect. Service wasn't the best either as had to keep asking for tea/ refills etc. In the room where we had afternoon tea there was a constant drip of water from the ceiling, not what you'd expect from this standard of hotel.

I didn't have breakfast.

Stayed in December 2023

Paying to park is ridiculous

Stayed in December 2023

Car parking charge of £10.00 per night

Stayed in December 2023