Stoke Poges Lane, Slough, SL1 3PB, United Kingdom
#12 of 12 hotels in Slough
Guests' ChoiceBased on 37 hotel reviews
5.7Cleanliness
6.5
Comfort
6.1
Location
7.6
Facilities
5.9
Staff
7.4
Value for money
6.6
Free WiFi
9.5
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Showing 1 – 25
Reviewed: 17 November 2023
Robinah
United KingdomNone
Break fast was well organised since they provide everything for breakfast. Tea is taken anytime one feels like.
Stayed in November 2023
Reviewed: 19 October 2023
Jill
United KingdomLighting in the room could be better . just one uplighter which makes it difficult to read
This accommodation is basic but comfortable No breakfast Bed was comfortable
Stayed in October 2023
Reviewed: 15 March 2024
Michiko
United KingdomNothing
As the hotel is located in a quiet area, it was quiet and pleasant. The bathroom and bed was clean. I read some very negative comments and reviews but it met my needs and I was positively surprised.
Stayed in March 2024
Reviewed: 5 March 2024
Markus
United KingdomNeeds to be updated. Very plain
It was close to my location from where I was working
Stayed in March 2024
Reviewed: 4 March 2024
Robin
United KingdomStandard of cleanliness, facilities, quality of design and tiredness no plugs in bath or sink. Smoke detectors covered with plastic bags tv lop sided on wall, mould around floor and bath
Location was good
Stayed in March 2024
Reviewed: 4 March 2024
Barbara
United KingdomLocation!
There were a few things that were really not acceptable: Firstly, the smell of mold when you walked into the room. Secondly, there was leaking air conditioning above the door (from time to time, drops of water would fall on the floor). Thirdly, the mattress was definitely not suitable for a hotel (very bad; you could feel the springs). Not recommended.
Stayed in March 2024
Reviewed: 27 December 2023
Varney
United KingdomIt was clean, parking was great, great location, and the staff was very friendly and helpful.
ROOM, PARKING, LOCATION, STAFF, SAFE.
Stayed in November 2023
Reviewed: 13 December 2023
Ennis
United KingdomThe room, it was very tiny, not good lighting , horrible bed , pillows the worst ive ever seen, terrible paint in room, noisy, had to show id when we live in uk , they wanted passports and didnt have them as wasnt intending to stay anywhere that evening, due to traffic had to choose this place, dont be fooled by its exterior, its the worst place ive ever been too
The look of the building
Stayed in November 2023
Reviewed: 9 December 2023
Annabel
United KingdomCheck in felt like an interrogation The bedside drawers were full of used vapes, half eaten packet of donuts and other objects from previous guests and obviously hadn't been cleaned or emptied for months There was a phone on the bedside cabinet which although not connected to a phone line appeared to have direct dial buttons set up for ordering escorts. The TV couldn't receive any channels. The kettle was missing although they're was a tray of cups with teabags, coffee sachets and milk provided The Aircon was not functioning and the control panel was lit up and flashing all night and could not be deactivated. The room was overly heated which made sleeping difficult especially with the Aircon being out of action.
Comfortable bed
Stayed in December 2023
Reviewed: 22 November 2023
William
United KingdomThere isn't anything negative I can say about this stay. Is was clean and comfortable and I would definitely stay here again in the future if work takes me this way.
This was a clean and comfortable stay. If we have work in this area I will definitely book to stay here again! We had everything that we needed.
Stayed in September 2023
Reviewed: 16 November 2023
Olaya
United KingdomA bit noisy early in the morning-as my room was by one of the staff room I think; I kept hearing doors getting open and closed
Stayed in November 2023
Reviewed: 16 November 2023
Farzana
United KingdomNo hot water, the heating didn't work effectively. The hallways were warmer than the room, and yet there was windows that were broken in the hallway. There was spiders in my room. There was no remote to watch television, as the TV hadn't been tuned. My nieces were staying in another room (suite) and they had a 15 month old baby. We complained that the room was cold and the guy on reception said he'd look into or provide a digital heater. Nothing happened. We rang him back and he didn't answer the phone. As a result the 15 month old baby is now sick with a cold. It's honestly the worst hotel I've stayed ever and yet they advertise themselves as 4star. When we complained the next day, the girl on reception did refund us 50% of the room cost. This hotel is really in a state of disrepair and needs some TLC. It's a shame as the building from outside is beautiful and the grounds are lovely, I get the feeling that it's under new management and they are probably overwhelmed by the size of the project. You could make it really profitable with 3 wedding venues all of which were booked that weekend, you're missing a trick!
The hotel manager agreed to deduct 50% off the price of the room There was nothing good about this hotel
Stayed in November 2023
Reviewed: 14 November 2023
Amanda
United KingdomA different hotel
Walking into a hotel to find Rat traps located on the main stairwell was unacceptable. The level of cleanliness was disgraceful.
Stayed in November 2023
Reviewed: 12 November 2023
Sam
United KingdomChe l I’m staff during the day we’re very poor and the room I was in was literally not worth paying for.
The location is perfect very close to the m4 and it came it really handy travelling to and from Heathrow airport. The night shift staff was excellent and did everything to help with the difficulties I faced with the original room when I checked in. The ladies that checked me in need to be learn from him as their customer service skills is below average.
Stayed in November 2023
Reviewed: 10 November 2023
Simon
United KingdomMore like a hostel than a hotel. Walls were dirty. Furniture in the room was low quality and worn. Lighting was poor only 50% were working. No mirror in the room!
Location...we attended a party nextdoor
Stayed in November 2023
Reviewed: 2 November 2023
Stuart
AustraliaThe receptionist was unable or unwilling to provide directions other than the postcode, and disinterested in providing any assistance. On eventual arrival, had to locate the staff, restaurant staff were similar uninterested. A such this booking was cancelled on arrival, and I drove on to Heathrow to stay in a hotel being operated as a hotel.
Stayed in October 2023
Reviewed: 30 October 2023
Jessica
United KingdomRoom was very small. TV aerial has a loose connection in wire and I spent a long time trying to find a TV channel I could tune in to. No hairdryer after we had got drenched at Thorpe Park. There was a wedding reception being held on the grounds and our room was directly opposite the event so was very noisy until late. The bed was two single beds pushed together and was uncomfortable.
Nice building and grounds. Easy to get to from Thorpe Park.
Stayed in October 2023
Reviewed: 26 October 2023
Renato
United KingdomThe building and rooms need some prompt maintenance: A broken glass window right in front of my room gave an impression of an unsafe place.
Family room was more comfortable than the double room, meaning the kids got the best room than my wife and me. We were glad to find Disney channel on TV for the kids' entertainment, which was a relief.
Stayed in October 2023
Reviewed: 23 October 2023
Gratten
United KingdomThe room needed decorating. The TV did not work and could not be made to work by staff. The temperature in the room was 28.5 C (even with the window fully open) and the AC did not work and could not be made to work. We had a very uncomfortable night with little sleep. No breakfast available
The one and only member of staff on duty tried his best to help and was very pleasant Good parking
Stayed in October 2023
Reviewed: 23 October 2023
Anthony
United KingdomGreat, secure, comfortable, and all the peace and tranquility you could want. Have been here several times now and won’t be the last. Staff are very attentive
Stayed in October 2023
Reviewed: 21 October 2023
Muneebah
United KingdomUpon arrival I was asked to email my proof of ID to their email, and so I didnt hesitate to sent. However, after the check in one of the female colleagues made a very rude remark about my weight- in a language I clearly comprehend, to her surprise she didn’t know I knew. So I brushed it off. I entered my room, and the smell of stale cigarette smoke hit me. I asked the male receptionist if I could get some air freshener. He scrunched his face and got me the air freshener and did apologise for the inconvenience caused. The room’s TV didn’t work. The room was so hot, even opening the window, didn’t bring the temperature done, unfortunately I had to my end there and decided to drive the 2 hours of my remaining journey.
Looked amazing from the outside. Plenty of free car parking. Local to amenities.
Stayed in October 2023
Reviewed: 18 October 2023
Joseph
United KingdomThe food was good and staffs was helpful
Poor quality facility, the toilet is dirty, room is noisy.
Stayed in October 2023
Reviewed: 16 October 2023
Munir
United KingdomThe staff was incredibly welcoming and helpful. Rooms were clean and the ambiance was great. I really enjoyed my stay. I would rate it 10/10 for the elegance and coperative staff. I would definitely recommend it to others.
Stayed in October 2023
Reviewed: 13 October 2023
Linda
United KingdomAbove
The hotel was nice form the outside rooms are cheap and bedding and beds were horrible and not comfy
Stayed in October 2023
Showing 1 – 25
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