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Reviews of SK Baylis House Hotel 4 stars

Stoke Poges Lane, Slough, SL1 3PB, United Kingdom

#12 of 12 hotels in Slough

Guests' Choice

Review score

Based on 37 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.1

  • Location

    7.6

  • Facilities

    5.9

  • Staff

    7.4

  • Value for money

    6.6

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 17 November 2023

    7.0
    My stay was wonderful and staff were excellent.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    None

    Break fast was well organised since they provide everything for breakfast. Tea is taken anytime one feels like.

    Stayed in November 2023

  • Reviewed: 19 October 2023

    5.0
    Convenient
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Lighting in the room could be better . just one uplighter which makes it difficult to read

    This accommodation is basic but comfortable No breakfast Bed was comfortable

    Stayed in October 2023

  • Reviewed: 15 March 2024

    8.0
    Nice hotel
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Nothing

    As the hotel is located in a quiet area, it was quiet and pleasant. The bathroom and bed was clean. I read some very negative comments and reviews but it met my needs and I was positively surprised.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Was okay but could be better. Hotel needs a revamp
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Needs to be updated. Very plain

    It was close to my location from where I was working

    Stayed in March 2024

  • Reviewed: 4 March 2024

    4.0
    Great location but over tired
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Standard of cleanliness, facilities, quality of design and tiredness no plugs in bath or sink. Smoke detectors covered with plastic bags tv lop sided on wall, mould around floor and bath

    Location was good

    Stayed in March 2024

  • Reviewed: 4 March 2024

    1.0
    Not happy
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Location!

    There were a few things that were really not acceptable: Firstly, the smell of mold when you walked into the room. Secondly, there was leaking air conditioning above the door (from time to time, drops of water would fall on the floor). Thirdly, the mattress was definitely not suitable for a hotel (very bad; you could feel the springs). Not recommended.

    Stayed in March 2024

  • Reviewed: 27 December 2023

    10
    Friendly small and safe hotel.
    • Business trip
    • Solo traveller
    • Standard Family Room
    • Stayed 4 nights

    It was clean, parking was great, great location, and the staff was very friendly and helpful.

    ROOM, PARKING, LOCATION, STAFF, SAFE.

    Stayed in November 2023

  • Reviewed: 13 December 2023

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room, it was very tiny, not good lighting , horrible bed , pillows the worst ive ever seen, terrible paint in room, noisy, had to show id when we live in uk , they wanted passports and didnt have them as wasnt intending to stay anywhere that evening, due to traffic had to choose this place, dont be fooled by its exterior, its the worst place ive ever been too

    The look of the building

    Stayed in November 2023

  • Reviewed: 9 December 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Check in felt like an interrogation The bedside drawers were full of used vapes, half eaten packet of donuts and other objects from previous guests and obviously hadn't been cleaned or emptied for months There was a phone on the bedside cabinet which although not connected to a phone line appeared to have direct dial buttons set up for ordering escorts. The TV couldn't receive any channels. The kettle was missing although they're was a tray of cups with teabags, coffee sachets and milk provided The Aircon was not functioning and the control panel was lit up and flashing all night and could not be deactivated. The room was overly heated which made sleeping difficult especially with the Aircon being out of action.

    Comfortable bed

    Stayed in December 2023

  • Reviewed: 22 November 2023

    10
    Clean and comfortable
    • Leisure trip
    • Couple
    • Standard Family Room
    • Stayed 1 night

    There isn't anything negative I can say about this stay. Is was clean and comfortable and I would definitely stay here again in the future if work takes me this way.

    This was a clean and comfortable stay. If we have work in this area I will definitely book to stay here again! We had everything that we needed.

    Stayed in September 2023

  • Reviewed: 16 November 2023

    9.0
    Quite pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit noisy early in the morning-as my room was by one of the staff room I think; I kept hearing doors getting open and closed

    Stayed in November 2023

  • Reviewed: 16 November 2023

    1.0
    Not great, the hotel is in a state of disrepair
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    No hot water, the heating didn't work effectively. The hallways were warmer than the room, and yet there was windows that were broken in the hallway. There was spiders in my room. There was no remote to watch television, as the TV hadn't been tuned. My nieces were staying in another room (suite) and they had a 15 month old baby. We complained that the room was cold and the guy on reception said he'd look into or provide a digital heater. Nothing happened. We rang him back and he didn't answer the phone. As a result the 15 month old baby is now sick with a cold. It's honestly the worst hotel I've stayed ever and yet they advertise themselves as 4star. When we complained the next day, the girl on reception did refund us 50% of the room cost. This hotel is really in a state of disrepair and needs some TLC. It's a shame as the building from outside is beautiful and the grounds are lovely, I get the feeling that it's under new management and they are probably overwhelmed by the size of the project. You could make it really profitable with 3 wedding venues all of which were booked that weekend, you're missing a trick!

    The hotel manager agreed to deduct 50% off the price of the room There was nothing good about this hotel

    Stayed in November 2023

  • Reviewed: 14 November 2023

    1.0
    Stay Away!
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    A different hotel

    Walking into a hotel to find Rat traps located on the main stairwell was unacceptable. The level of cleanliness was disgraceful.

    Stayed in November 2023

  • Reviewed: 12 November 2023

    2.0
    Wouldn’t book in here again it didn’t meet the standards at all.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Che l I’m staff during the day we’re very poor and the room I was in was literally not worth paying for.

    The location is perfect very close to the m4 and it came it really handy travelling to and from Heathrow airport. The night shift staff was excellent and did everything to help with the difficulties I faced with the original room when I checked in. The ladies that checked me in need to be learn from him as their customer service skills is below average.

    Stayed in November 2023

  • Reviewed: 10 November 2023

    2.0
    Would not recommend
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    More like a hostel than a hotel. Walls were dirty. Furniture in the room was low quality and worn. Lighting was poor only 50% were working. No mirror in the room!

    Location...we attended a party nextdoor

    Stayed in November 2023

  • Reviewed: 2 November 2023

    3.0
    Was so disappointed with the atitude I choose not to stay.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The receptionist was unable or unwilling to provide directions other than the postcode, and disinterested in providing any assistance. On eventual arrival, had to locate the staff, restaurant staff were similar uninterested. A such this booking was cancelled on arrival, and I drove on to Heathrow to stay in a hotel being operated as a hotel.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    4.0
    Disappointed
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was very small. TV aerial has a loose connection in wire and I spent a long time trying to find a TV channel I could tune in to. No hairdryer after we had got drenched at Thorpe Park. There was a wedding reception being held on the grounds and our room was directly opposite the event so was very noisy until late. The bed was two single beds pushed together and was uncomfortable.

    Nice building and grounds. Easy to get to from Thorpe Park.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    8.0
    It was okay.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The building and rooms need some prompt maintenance: A broken glass window right in front of my room gave an impression of an unsafe place.

    Family room was more comfortable than the double room, meaning the kids got the best room than my wife and me. We were glad to find Disney channel on TV for the kids' entertainment, which was a relief.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    2.0
    This was the worst hotel we have stayed in for many years. It does not deserve a 4 star rating
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The room needed decorating. The TV did not work and could not be made to work by staff. The temperature in the room was 28.5 C (even with the window fully open) and the AC did not work and could not be made to work. We had a very uncomfortable night with little sleep. No breakfast available

    The one and only member of staff on duty tried his best to help and was very pleasant Good parking

    Stayed in October 2023

  • Reviewed: 23 October 2023

    10
    Love coming here at the weekend and will definitely visit again
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great, secure, comfortable, and all the peace and tranquility you could want. Have been here several times now and won’t be the last. Staff are very attentive

    Stayed in October 2023

  • Reviewed: 21 October 2023

    4.0
    A lot has to improve. Scenery and architecture are great. However, staff are rude and unprofessional. From my experience
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Upon arrival I was asked to email my proof of ID to their email, and so I didnt hesitate to sent. However, after the check in one of the female colleagues made a very rude remark about my weight- in a language I clearly comprehend, to her surprise she didn’t know I knew. So I brushed it off. I entered my room, and the smell of stale cigarette smoke hit me. I asked the male receptionist if I could get some air freshener. He scrunched his face and got me the air freshener and did apologise for the inconvenience caused. The room’s TV didn’t work. The room was so hot, even opening the window, didn’t bring the temperature done, unfortunately I had to my end there and decided to drive the 2 hours of my remaining journey.

    Looked amazing from the outside. Plenty of free car parking. Local to amenities.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    4.0
    I wouldn't recommend to others and I will not be coming back
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The food was good and staffs was helpful

    Poor quality facility, the toilet is dirty, room is noisy.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was incredibly welcoming and helpful. Rooms were clean and the ambiance was great. I really enjoyed my stay. I would rate it 10/10 for the elegance and coperative staff. I would definitely recommend it to others.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    1.0
    Wouldn’t return
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Above

    The hotel was nice form the outside rooms are cheap and bedding and beds were horrible and not comfy

    Stayed in October 2023

Showing 1 – 25

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