Not being in the main building

Friendly and helpful staff Dog friendly and amazing food

Stayed in April 2024

The shower and lack of toiletry selection. The courtyard could do with a bit of a tidy up.

The room was very good, overlooking the little river that flowed by, although the toiletries were minimal (one shower gel tube for all washing including handsoap) and the shower size was reduced by a curtain. Breakfast was adequate and dinner (not included in price) was good. Bar prices were very good. Dog facilities were very good and our dogs were welcomd by staff and fellow guests

Stayed in April 2024

Lovely place, with a nice comfy room, a nicely furnished, stylish bathroom, and a great welcoming staff. I was travelling on my bike and they allowed me to store it inside for the night. I went to the restaurant for dinner and food was good and affordable too. Absolutely recommended.

Stayed in April 2024

Just a little mouldy in the bathroom

The history in the building and the location

Stayed in April 2024

Mattress a bit hard. No handrails in shower

Old fashioned location with modern facilities

Stayed in April 2024

Lovely comfortable room. Food was good. Excellent situation close to the Town. Free parking on site.

Stayed in April 2024

The room was very tired. No light bulb in bathroom. Tatty wood work. Shower soap and hand soap replacements not put in the locks old empty ones in the locked positions. Sheets appeared stained but clean As we had been in this room 9 months ago it had gone down hill badly. Needs maintenance.

Did not use

Stayed in April 2024

visibility on the road getting out of the car park

Overall accommodation - room restaurant etc.

Stayed in April 2024

Staff were very helpful.

Stayed in April 2024

This hotel clearly chooses its Staff well, always helpful and a warm welcome. Room in the Courtyard was nice and quiet. Very comfortable with an excellent power shower.

Stayed in April 2024

We liked everything

Staff were very friendly and helpful

Stayed in March 2024

Place needed a bit of TLC . The bar needed a clean up after a busy afternoon. The balcony and outside stairs to the room were very mossy. On arrival the staff member did not understand me and had very little English so told us we didn’t have a booking. Did not seem to be much at location but arrived late Acton a Bank Holiday so town was closed.

The room was well decorated and comfortable. It had everything needed for a night’s stay. The pub had reasonably pricyfood for an evening meal and breakfast. Good storage for bikes. Mostly the staff were really good like the man in charge and the young man serving in the evening.

Stayed in April 2024

I would liked to have seen more vegetarian options on the dinner menu.

Great location and friendly staff. Breakfast was good. The history of the place is fascinating

Stayed in March 2024

Lighting could have been better. Cold water tap was only a”dribble”

A very nice comfortable stay

Stayed in March 2024

Smoke alarm set off at 230 am meant no sleep 😴 no offer of anything I accept its not the hotels fault but a coffee would and been nice also 2 drinks deal misleading but would stay again because of location and history

Nice room food good great atmosphere

Stayed in March 2024

Our room which had high ceilings in some places did have cobwebs, especially a very large one in the bathroom, and the back of the toilet obviously had replaced cisten why not use grey grouting like the rest of the room, something so simple spoiled such a beautiful bathroom.

The staff, everyone was so friendly and helpful, special mention to the lady who checked us in and was there at breakfast, sorry I can’t remember her name, lovely building and location.

Stayed in March 2024

All Good Thanks

Location was fine; never stayed in the area before; very pleasant; hotel room very comfortable; staff very friendly, breakfast excellent 👍

Stayed in March 2024

As above

Everything was ok without being better than that. Food ok but often gaps at breakfast not filled till asked. Ran out of butter! Shower ceiling in room falling in. As said most things ok but not the attention to detail that made it special in anyway.

Stayed in March 2024

Breakfast - Bacon far too smoky no hash browns.

Excellent buffet

Stayed in March 2024

Breakfast Had to choose traditional because there was not enough fruit or pastries. Definitely not what is advertised. Banana had seen its better days, not enough hot water etc, staff acted quick but a little disappointed in the breakfast, I didn't want a big breakfast but had no choice

The room was lovely and warm,

Stayed in March 2024

Heating wasn't on when we arrived, on a very cold and wet day. This was sorted out. One of the rooms booked was noisy at night...not sure what caused the noise but it was investigated. Otherwise we all had a lovely stay.

Service was excellent, especially from Karina. She had a few problems to sort out for 2 of the group of 9. Food was excellent and hotel facilities were great.

Stayed in March 2024

Our room was above the main function room & it was difficult with the music playing.

Breakfast was nice, a good choice. Location was ideal as we caught the train into Newbury.

Stayed in March 2024

This may not be a problem for most people but found the traditional breakfast a little to big.

Excellent choice for breakfast order off the menu and also could use the buffet, cereal fruit yoghurt etc. Good choice for dinner and reasonably priced. Able to have a table on both nights of our stay. Plenty of parking spaces.

Stayed in March 2024

The balcony, and chairs and tables were filthy

Facilities and grounds were good

Stayed in March 2024