Burfield Road, Windsor, SL4 2JJ, United Kingdom
#11 of 12 hotels in Windsor
Guests' ChoiceBased on 2546 hotel reviews
7.6Cleanliness
8.3
Comfort
8.3
Location
8.7
Facilities
7.9
Staff
8.4
Value for money
7.4
Free WiFi
8.1
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End of dialog contentReviewed: 27 March 2024
John
United KingdomThe walk from reception to room was incredibly long. Wasn’t asked if able to walk that far.
Location, modern. Clean
Stayed in March 2024
Reviewed: 26 March 2024
Katrina
United KingdomNoise from the bar was extremely loud until early hours of the morning, would of been nice to be pre warned about noise,
Stunning location and hotel ,
Stayed in March 2024
Reviewed: 21 March 2024
Angus
United KingdomFood was excellent
Stayed in March 2024
Reviewed: 16 March 2024
Celia
United KingdomNothing, really!
Characterful former Manor House, rooms tastefully updated and decorated. Particularly liked the way old photos of the premises are displayed around the place. Quiet and comfy, had a good nights sleep. Great breakfast, which was included in the price. Very close for visiting Windsor. Would definitely stay here again.
Stayed in February 2024
Reviewed: 12 March 2024
Edward
United KingdomThe room change carts were left by the lift so not a good look for a high quality hotel
Nice and comfortable hotel
Stayed in March 2024
Reviewed: 11 March 2024
Miles
IrelandLimited area for lounge
Room was lovely
Stayed in March 2024
Reviewed: 8 March 2024
Amanda
United KingdomThere was nothing not to like.
Room was very comfortable. Staff very friendly. We had a meal in the restaurant where we were served by Sabi. Excellent service and very knowledge and accommodating.
Stayed in March 2024
Reviewed: 4 March 2024
Tanya
United KingdomUpon arriving the staff member who checked us in was unnecessarily rude / curt with us when we asked about breakfast timings and proceeded to say he would “explain to us the full spiel about the hotel which he has well versed over the last 2years” Even a fellow staff member at the desk looked surprised at his response to us. Given he was the only staff member we had the most contact with during our stay, it’s leave us with the most hospitable feeling.
Grounds, rooms, decor
Stayed in March 2024
Reviewed: 2 March 2024
Sara
United KingdomThe bed was quite small
Great location
Stayed in February 2024
Reviewed: 29 February 2024
John
United KingdomNot really an issue but the evening buffet could be a lot hotter. Food was very nice, great selection but needed to be kept warmer.
The estate was amazing, beautiful building, great room, very comfy bed and room was spotless and had everything we needed. Restaurant and bar plus the relaxing areas all very clean, comfortable and polite helpful staff. Would have no hesitation in booking here again. Breakfast was amazing too. Plenty of parking.
Stayed in February 2024
Reviewed: 29 February 2024
Melanie
United KingdomWe could not book into the upmarket restaurant as it was full due to a block booking of some group that stayed in the hotel over the weekend. We we located next to a room where there was a new-born baby(or infant baby), the baby cried incessantly over periods. We did not say anything to reception as I am sure the mother must have felt awful about this (I am assuming). The room was a on the small side.
The hotel is beautiful, well preserved and clean. Impressive buildings and beautiful furniture internally. The reception staff were very good throughout. There was vegan options for breakfast although not obvious at first. Only found out there was vegan sausages on request on the second day of our stay and vegan milk in the fridge next to the other normal milk. Perhaps they ran out of the milk on day 1 hence only spotting it on day two. Lots of beautiful mini pastries, fresh fruit overall a huge breakfast selection.
Stayed in February 2024
Reviewed: 26 February 2024
Yemi
United KingdomThe room was very small and quite a hike from reception. Possibly could be better signposted too? Room was dusty and it needs to have water as the water station was a good bit away. Remote didn't work.
The location, staff and bar were all lovely. Breakfast was excellent.
Stayed in February 2024
Reviewed: 26 February 2024
Jo-anne
United KingdomRather run down in places, beautiful location and grounds with a shabby building
Good value hotel , easy transport links into London from Egham, good breakfast and comfortable beds .
Stayed in February 2024
Reviewed: 22 February 2024
Daviespuk
United KingdomThe room was quite hot with very thick duvet which is not to my liking.
The food was excellent, breakfast and dinner. Lovely grounds and area if you fancy a walk and a great location for Heathrow airport. Staff were helpful and friendly. Facilities and bar area were all very good.
Stayed in January 2024
Reviewed: 22 February 2024
Angela
United KingdomFood crumbs were on chair in room. Being such a large estate property I would imagine it could be very busy during school holidays , especially at breakfast.
Beautiful estate within easy reach of Heathrow airport. Room in Green wing was very quiet, with views of the gardens . Parking was close by. Staff were lovely
Stayed in February 2024
Reviewed: 22 February 2024
Daniel
United KingdomAmazing on arrival, main building gym and restaurant/bar are stunning. But, after this it’s essentially a holiday inn. You walk down a big corridor (5mins) and enter standard hotel blocks. Room was perfectly adequate and had a fine night. It’s a perfectly good hotel, just don’t get too excited by the main entrance.
Stayed in February 2024
Reviewed: 21 February 2024
Debbie
United KingdomPool and breakfast can get very busy but still very clean changing facilities and restaurant always fully stocked and warm.
The property and furnishings very luxurious and clean for the value.
Stayed in February 2024
Reviewed: 20 February 2024
Stephen
United KingdomIt was all fine, would happily go back.
Elegant, grand, can work out just by walking to your room. Pleasant rooms, sometimes very nice and sometimes nice so depends on your luck!
Stayed in January 2024
Reviewed: 20 February 2024
Brian
United KingdomNice setting and good breakfast
Stayed in January 2024
Reviewed: 20 February 2024
Lorenzo
United Kingdomsignage within the hotel could've been clearer. It is a very big and spacious hotel and navigation on the premises was not straightforward.
Breakfast was exceptional on what was a very busy period. The buffet breakfast was constantly replenished.
Stayed in February 2024
Reviewed: 20 February 2024
Rebecca
United KingdomNa
Beautiful hotel, lovely staff and made such an effort for my daughters' birthday with balloons sweets and a card in the room. Great breakfast and swimming pool was a plus.
Stayed in February 2024
Reviewed: 20 February 2024
Tracey
United KingdomOur rooms were probably the furthest away from the reception, bar and restaurant and the lift was out of order. This made life difficult as we had to carry the buggy up and down the stairs
Beautiful grounds. Lovely setting. Child friendly. We couldn’t book the main restaurant as it was full so checked out the dinner buffet which didn’t have a lot of choice. However the breakfast was lovely with lots of options for the little ones and adults alike.
Stayed in February 2024
Reviewed: 19 February 2024
Nicola
United KingdomThe buffets were a bit chaotic and a little unclear but this is by no means a complaint
Stunning location, beautiful setting and a short drive to Windsor
Stayed in February 2024
Reviewed: 18 February 2024
Paul
United KingdomAir conditioning is a problem or lack of it. We stayed in half term with grandchildren, we would avoid staying in half term or summer holidays if on our own. The price of drinks in the bar is totally unacceptable & pure profiteering, therefore we go to a local pub to drink..
room satisfactory, quiet location, clean & functional. Housekeeping excellent. Breakfast good. Buffet meal evening fair & good value. Free meals for my under 5 year old grandchildren. location good for Windsor. Pool & gym good. The overall ambience of the hotel & its grounds are excellent. This is the 4th time we have stayed at this hotel in the last 18 months.
Stayed in February 2024
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