104 Sussex Gardens, Westminster Borough, London, W2 1UH, United Kingdom
#924 of 1,005 hotels in London
Guests' ChoiceBased on 712 hotel reviews
5.8Cleanliness
6.4
Comfort
6.3
Location
8.4
Facilities
5.9
Staff
7.4
Value for money
6.6
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 6, 2024
Chun
SwedenA bit old and not the cleanest
The location is great
Stayed in April 2024
Reviewed: March 3, 2024
Accattoli
ItalyNoisy: old windows, you hear every sound/chat/car passing by as if they were open. Very small, no wardrobe; but we were aware of this.
Good position. Sufficiently clean. Warm (in these rainy days).
Stayed in March 2024
Reviewed: February 29, 2024
Bethany
United KingdomCurtains didn't fit the whole window at the bottom, meaning light got in and not great for privacy.
Great location, small but great value for money.
Stayed in February 2024
Reviewed: February 22, 2024
Senuś
United KingdomBathroom is a prefab plastic cabin. Every floorboard moves and creaks in the building. No sound isolation between rooms - v noisy No bedside lights, in fact the only light in the room is the main ceiling light
Location, room size
Stayed in February 2024
Reviewed: February 17, 2024
Imm0rtall
United Kingdomeverything is good but the mattresses are hell...... they go deep in and you can't enjoy the sleep. you wake up multiple times by feeling all your bones suffering and it is very annoying.... that's the thing that if it is changed, you can consider it one class up.
everything else was fine apart the below.
Stayed in February 2024
Reviewed: February 13, 2024
Alan
IrelandThe shower was cold
The upgraded room !!
Stayed in February 2024
Reviewed: February 5, 2024
Wormald
United KingdomLights in room - only had ceiling lights, not able to dim could do with some side lamps.
Good location, convenient for getting around
Stayed in February 2024
Reviewed: January 15, 2024
Stavroulla
CyprusThe bathroom was VERY small, and our room was on the last floor which made it a bit difficult to carry luggage etc. Walls are thin so you hear everything from other rooms.
The staff was very friendly and helpful. Location was perfect - 5 mins walk from the station and there were various restaurants/cafes/shops around. Beds were comfortable.
Stayed in December 2023
Reviewed: January 4, 2024
Marcus
United KingdomDefinitely needs a splash of paint and one bathroom/shower shared between too many rooms.
Located very close to Paddington tube station
Stayed in January 2024
Reviewed: December 30, 2023
Hân
United KingdomI think at night my room can hear some steps from other customers, which is quite difficult to sleep.
The room is clean, the staff is nice and treat me with warm gesture.
Stayed in December 2023
Reviewed: December 15, 2023
Kevin
United KingdomVery small toilet/shower and shower head wouldn’t stay up so water would only go against the wall.
It was clean and tidy, within minutes walk to Paddington and close to Hyde Park. Generally good
Stayed in December 2023
Reviewed: December 12, 2023
Jason
United KingdomStairs but cannot be helped if u are bit older or disabled maybe ask for low ground floor before booking
Staff are friendly and helpful they seem to be focused on customers
Stayed in December 2023
Reviewed: December 11, 2023
Frances
United KingdomToo many stairs, single room too small and Netflix was Spanish
Location
Stayed in December 2023
Reviewed: December 11, 2023
Matt
United KingdomBreakfast wasn't the best for £6.00 each.
Great location and friendly staff.
Stayed in December 2023
Reviewed: November 30, 2023
John
United KingdomShower head didn’t stay in place, and the window in the basement room looking into some sort of store room with people coming and going
Location was great and the single room was comfortable.
Stayed in November 2023
Reviewed: November 27, 2023
Linda
United KingdomI am an old age pensioner and I found the steep stairs to the top of the hotel very challenging. Tiniest bathroom I've ever experienced.
A warm welcome from someone who made eye contact and smiled when I approached the desk. Proximity to Paddington station Relatively quiet area, given the main road outside.
Stayed in November 2023
Reviewed: November 24, 2023
Roger
United KingdomNo cups for the tea making facility we had to ask for those. No plug available in the wash basin. Bedding was fresh & clean, but not so much the floor & furniture.
A price we expected to pay for a basic facility in London for a night at the theatre. Clean towels & hot water.
Stayed in November 2023
Reviewed: November 23, 2023
Neil
United KingdomCurtain needs attention
Room was small. Adequate for price. Clean. Perhaps a week too longer but for 3 nights ok
Stayed in November 2023
Reviewed: November 6, 2023
Ladislav
Czech RepublicIn the room there is a TV but no TV remote controller. The breakfast should be from 8 am but the food was not ready even at 8:20 am. I heard everything from rooms at my floor.
The location was very nice.
Stayed in November 2023
Reviewed: November 4, 2023
Tzuyi
TaiwanTowels are not changed daily, and the room and bathroom are quite small.
This place is very close to Paddington Station, making it very convenient for transportation. It's also easy to access by bus.
Stayed in November 2023
Reviewed: November 3, 2023
Adina
RomaniaRoom is tiny.
Location is ok, there was an ok breakfast.
Stayed in August 2023
Reviewed: October 29, 2023
Salvatore
United KingdomThe size of the sink .
Stayed in October 2023
Reviewed: October 18, 2023
Paul
United KingdomStairs to top are creaky and steep. Dependant on people in other room you can hear doors/creaking
Location is close to Paddington station with shops nearby. Easy check in, quiet room (for my stay)
Stayed in October 2023
Reviewed: October 16, 2023
Sam
United KingdomThe hotel is quite basic but for the cost of the night stay it met expectations.
Good value hotel, well located for Paddington Station. The staff were friendly.
Stayed in October 2023
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