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  5. Reviews of Ivy Hill Hotel, Sure Hotel Collection by Best Western

Reviews of Ivy Hill Hotel, Sure Hotel Collection by Best Western 3 stars

Writtle Road, Margaretting, Chelmsford, CM4 0EH, United Kingdom

#25 of 42 hotels in Chelmsford

Guests' Choice

Review score

Based on 593 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.3

  • Facilities

    7.8

  • Staff

    8.9

  • Value for money

    7.4

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 23 March 2024

    9.0
    Ok for our 1 night stay
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom old fashioned and the plumbing needs an overhaul.

    Good breakfast and location handy for us friendly professional staff and nice meal in the restaurant

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Superb comfortable hotel with a lovely breakfast to start your day.
    • Leisure trip
    • Couple
    • Executive Queen Room
    • Stayed 1 night

    We could not find any negative things to report

    Cannot fault the hotel although we only stayed one night as we were in Chelmsford for a funeral, the hotel was perfect close to the city. We often visit Braintree which requires an overnight stop in a Premier Inn (convenient to our friend who lives nearby.) In our future visits we think it will be worthwhile traveling extra distance to Ivy Hills Hotel for its extra excellent comfort and lovely breakfast which we thoroughly enjoyed.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    7.0
    Very comfortable for the stay !
    • Leisure trip
    • Couple
    • Executive Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I actually booked the booking.com and I thought I booked for room with breakfast was very surprised that I had to pay extra for breakfast literally used the room to sleep and get up for breakfast to check out

    Cooked breakfast very good

    Stayed in January 2024

  • Reviewed: 18 February 2024

    9.0
    Comfortable stay.
    • Leisure trip
    • Couple
    • Executive Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Our room seemed to be above the kitchen, there was a constant banging and resonating sound from what must have been a swing door to the kitchen, going on until about 11.30 at night. Noise from other guests was a problem. Shouting good night at 2.30 a.m, after a night out was not something to be enjoyed although not the hotel’s fault. No glasses in the room for a drink of water at the side of the bed. We did not want to use our already utilised coffee mugs.

    It’s a lovely building. We used disabled parking and noticed there was a designated entrance for disabled guests, if required. We were offered help with our luggage. All the staff were lovely and helpful. The breakfast was amazing. Loads of choice. Best we have seen in a long time. (Would suggest a napkin is provided to hold fresh uncut bread for slicing)

    Stayed in February 2024

  • Reviewed: 15 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Interior of bathroom could do with upgrading and doors to the rooms need new locks added but other then that great stay

    Quiet relaxing

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    Ok but let down by paint smell
    • Leisure trip
    • Couple
    • Executive Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Paint smell in room had to open all windows and turn heat down

    Very nice for wedding venue

    Stayed in February 2024

  • Reviewed: 19 December 2023

    9.0
    Very pleasant short stay
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast 10/10

    Stayed in December 2023

  • Reviewed: 18 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The shower water pressure was a waste of time

    Lovely room & comfy bed

    Stayed in October 2023

  • Reviewed: 9 November 2023

    9.0
    Perfect for our needs
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Prices of local taxis varied for the same journey

    The location was perfect, staff very friendly

    Stayed in November 2023

  • Reviewed: 1 November 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    All good

    Well presented and nicely cooked. Very generous portions!

    Stayed in October 2023

  • Reviewed: 30 October 2023

    8.0
    Really enjoyed the stay, price quite fair for location
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    It didn’t have an elevator

    The location, comfortable

    Stayed in October 2023

  • Reviewed: 30 October 2023

    8.0
    Fab stay , great staff just need to update the room
    • Leisure trip
    • Family with young children
    • Executive Queen Room
    • Stayed 1 night
    • Submitted via mobile

    My room needed a little update

    Perfect location

    Stayed in October 2023

  • Reviewed: 22 October 2023

    9.0
    a nice hotel with, nice food if not a bit over priced.
    • Leisure trip
    • Family with young children
    • Deluxe Family Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Very noisy live band playing at a wedding reception below our room. Pull out sofa bed very uncomfortable for the 2 children sleeping on it

    Good location, nice breakfast

    Stayed in October 2023

  • Reviewed: 22 October 2023

    7.0
    Ideal for my purpose
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Water for shower could have been hotter, grab handle on side of bath would have helped with shower and bath combined.

    Location was perfect for me, near friends. Room was very small but perfectly OK for me, and about what I expected for the cost.

    Stayed in October 2023

  • Reviewed: 21 October 2023

    9.0
    Staying away during a building project!
    • Leisure trip
    • Couple
    • Executive Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    It was brilliant!

    The breakfast was exceptional - gorgeous buffet table and marvellous cooked food. Other hotels in the area should visit to see what good looks like!

    Stayed in October 2023

  • Reviewed: 17 October 2023

    8.0
    Lovely hotel In beautiful grounds. Staff couldn’t be faulted. Highly recommend!
    • Leisure trip
    • Couple
    • Deluxe Family Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Only downside for some maybe, is that you’re close to the A1 but we knew that when we booked. It wasn’t an issue at night.

    Lovely hotel, rooms spacious and clean with lovely garden views. The staff were super friendly, helpful and professional.

    Stayed in August 2023

  • Reviewed: 12 October 2023

    8.0
    Lovely staff comfortable bed good breakfast and we will stay there again
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It showed its age in the bathroom the taps were difficult to turn off properly and we gave up trying the shower controls!

    A spacious hotel with a good size bedroom with a large TVand a lovely designed pretty dining room and lounge area

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    Very good
    • Couple
    • Deluxe Family Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The attention to detail of cleanliness. The waiting for a bartender.

    The receptionist was thr best part of the stay. The layout and design.

    Stayed in September 2023

  • Reviewed: 2 October 2023

    7.0
    Quite Pleasant
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was underwhelming- all bog standard and uninspiring. Bathroom in my room was dated and needed a bit of an upgrade

    My room was nice and quite large. Everything was clean and in working order. Public areas nicely decorated. Staff were pleasant

    Stayed in October 2023

  • Reviewed: 27 September 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    We were wrongly charged for two breakfasts instead of one, which we discovered after checking out. The reception lady I spoke to on the phone promised to give me a refund, but she never did. I got my refund when I phoned again and spoke to someone else, but it was disappointing to have to press the hotel over this.

    The Ivy Hill Hotel is a classy hotel with good parking and impressively big rooms. Dinner and breakfast were good quality and attentively served.

    Stayed in August 2023

  • Reviewed: 26 September 2023

    9.0
    We really like this place - we've stayed before and will do so again!
    • Leisure trip
    • Group
    • Executive Twin Room
    • Stayed 1 night

    Lovely rooms, clean bathroom, comfortable beds. Polite and helpful staff.

    Stayed in September 2023

  • Reviewed: 22 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    Clean and comfortable stay

    Stayed in August 2023

  • Reviewed: 4 September 2023

    7.0
    Adequate but not memorable
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was dated and tired. The TV had limited functionality. Large ventilation fan outside room 10 was noisy.

    Good location

    Stayed in August 2023

  • Reviewed: 3 September 2023

    8.0
    Acceptable base to explore local area
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The friendly accommodating staff.plenty of choice fir breakfast.

    Stayed in July 2023

Showing 1 – 25

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