52-54 Upper Richmond Road, Wandsworth, London, SW15 2RN, United Kingdom
#180 of 1,010 hotels in London
Guests' ChoiceBased on 2054 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
8.9
Facilities
8.7
Staff
9.2
Value for money
8.3
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 25, 2024
Maria
FranceI was hoping that the room window would have been a little larger, but that was not a real problem and it didn't really affect my stay. Didn't really like the bathrobes as the fabric was synthetic on the outside, but again this was just an extra anyway so not a problem just constructive feedback hopefully.
Very nice and clean room, quiet and pleasant in spite of ongoing work being done on the hotel. The bed was comfortable and the bedding was high quality. It's located in a quiet neighbourhood and close to the metro station.
Stayed in April 2024
Reviewed: April 24, 2024
Kazza11
AustraliaNothing
This place just did the basics really well. Clean, comfy king bed, block out curtains, warm but could open windows if needed, great TV, chairs to sit on, little fridge and a marvellous shower. So good we have booked again.
Stayed in April 2024
Reviewed: April 24, 2024
Michael
United KingdomThe hotel is undergoing extension and refurbishment. Parts of the 'old' building are showing their age - cracked tiles, missing grout, broken bathroom fittings etc. Most guests might not notice but we stay at least once a year and can't wait for the upgrades to be completed.
Have stayed several times. The location is great and the staff always very welcoming, helpful and pleasant.
Stayed in April 2024
Reviewed: April 17, 2024
Annmarie
AustraliaStairs and no lift which for two older ladies was a struggle but staff did help with luggage thankfully In our particular room there was no where to use the hairdryer that was close to a mirror
Position was great close to public transport
Stayed in April 2024
Reviewed: April 16, 2024
Kim
United States of AmericaNothing
We've stayed at the Lodge several times now. We love it and will always use it when we're in London. Pretty building, great room and facilities (nice gym, good breakfast). We love the quieter location but it's easy to get anywhere in London via the Distract Line (or walking)
Stayed in March 2024
Reviewed: April 15, 2024
Shelley
United KingdomGreat location visiting family nearby.Small personal hotel Putney really nice easy commute via tube into surrounding areas.
Stayed in April 2024
Reviewed: April 12, 2024
Roslin
GermanyThe breakfast is amazing! Many options zu choose, and the latte tasted fantastic😁. The hotel is near east Putney station, just a few minutes walkway. With the underground is easy to reach every place in London quick. There are many stores and restaurants around the Hotel, so i could buy very things for daily i needed. Very kind staffs, I’m sure i will back again!
Stayed in April 2024
Reviewed: April 11, 2024
Cheryl
FranceBeautiful properly, friendly staff, nice restaurant and breakfast, and very convenient for Putney and other parts of London. I’d definitely stay again.
Stayed in March 2024
Reviewed: April 8, 2024
Neale
United KingdomWe booked 2 rooms which were quite far away from each other but this wasn't a big deal.
Friendly and helpful staff and a good location.
Stayed in April 2024
Reviewed: April 8, 2024
Brian
United KingdomNo complaints at all.
Great location, breakfast was excellent, a really enjoyable stay. Staff all so friendly and helpful.
Stayed in April 2024
Reviewed: April 7, 2024
Dmytro
PolandKind personal , breakfast was good , clean room
Stayed in March 2024
Reviewed: April 7, 2024
Karen
United KingdomClean and tidy but there were renovations being done
Stayed in April 2024
Reviewed: April 6, 2024
Tommaso
United KingdomNothing wrong with the property.
Very clean, modern, helpful staff, good location.
Stayed in April 2024
Reviewed: April 5, 2024
Ivana
United KingdomI recently stayed at this lovely hotel and highly recommend it to anyone looking for a comfortable and enjoyable stay. The room was nice, clean, and cosy, and the bed was very comfortable, which provided a great night's sleep. The staff was friendly and honest and always available to answer any questions. Additionally, after forgetting something in my room, they were quick to send it back to me. Overall, I had a wonderful experience and would definitely stay at this hotel again in the future.
Stayed in March 2024
Reviewed: April 4, 2024
Felwin
IndiaSpacious room, excellent service.
Stayed in March 2024
Reviewed: April 3, 2024
Jacqueline
United KingdomNothing to dislike
Very clean . Staff very pleasant . Good location. Just what we wanted . Thank you
Stayed in March 2024
Reviewed: April 1, 2024
Delma
United KingdomStrange smell in corridors Very grey decor
Location and quiet for London
Stayed in March 2024
Reviewed: March 29, 2024
Adam
United KingdomSome building works but didn't really matter
We loved the hotel. Room was comfortable and the food was excellent
Stayed in March 2024
Reviewed: March 25, 2024
Bouke
SwitzerlandNothing
Location and check in
Stayed in March 2024
Reviewed: March 24, 2024
Mark
United KingdomBreakfast
All excellent
Stayed in February 2024
Reviewed: March 22, 2024
Claire
United KingdomRoom only had one small window so quite dark with very little natural light.
Visiting family - We chose property for proximity.
Stayed in March 2024
Reviewed: March 22, 2024
Zenaida
United KingdomI booked this stay for a mini early birthday trip for my boyfriend, not only did they make the stay amazing, but they upgraded our room and left a gift for my boyfriend! It was so thoughtful and we really appreciated it! Everytime we come to London we always stay there because the staff are amazing, the room is always clean and has everything we need! Thank you for making it a special stay!
Stayed in February 2024
Reviewed: March 22, 2024
Rebecca
United KingdomParking was tight. Carpet in hallway was threadbear
Loved you had a nespresso capsule coffee machine in the room.
Stayed in March 2024
Reviewed: March 20, 2024
Sandra
United States of AmericaI liked the windows in the room, the little sitting area and alcove sleep area. Plenty of room to move about and comfortable sleep. I liked that I could hear birds outside the window in the morning.
Stayed in March 2024
Limerick, Ireland
Dahlewitz, Germany
Valencia, Spain
Valladolid, Mexico
Amed, Indonesia
Sucina, Spain
Lovran, Croatia
Loutsa, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content